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Palacio de Santa Inés hotel

Property class: 3

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Photo gallery for Palacio de Santa Inés hotel

A spacious atrium with a high ceiling, ornate wooden balconies, and a central skylight. - Palacio de Santa Inés hotel (Granada)
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A spacious living room with a high wooden ceiling, red sofas, and a tiled floor. - Palacio de Santa Inés hotel (Granada)
A spacious living room with a red sofa, a glass coffee table, and a fireplace. There is a large window with curtains, a wooden ceiling, and a painting on the wall. - Palacio de Santa Inés hotel (Granada)
A spacious lobby with red seating, a central palm tree, and a balcony with wooden railings. - Palacio de Santa Inés hotel (Granada)
Plaza Nueva and Granada Cathedral are located near Palacio de Santa Inés hotel, which provides a library, dry cleaning/laundry services, and car rentals on site. Guests can connect to free in-room WiFi.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Business services
  • Laundry

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Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Double Room

A bedroom with a bed, a nightstand, a chair, a table, and a window with curtains.

Double Room

9.2 out of 10
Wonderful
(72 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room (Alhambra views)

A bedroom with a bed, bedside tables, a chair, a window, and a mirror.

Double Room (Alhambra views)

9.4 out of 10
Exceptional
(37 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, Balcony

A spacious living room with a red armchair, a glass coffee table with fruits, a fireplace, and a large painting on the wall.

Suite, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Room

A hotel room with a glass shower enclosure, a wooden wardrobe, a bed with a purple blanket, and a nightstand with a lamp.

Single Room

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Room

A bedroom with a wooden staircase, a bed with white bedding, a nightstand, and a hanging light fixture.

Family Room

9.6 out of 10
Exceptional
(17 reviews)
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Triple Room

A bedroom with a wooden staircase, a bed with white bedding, a nightstand, and a hanging light fixture.

Triple Room

8.8 out of 10
Excellent
(8 reviews)
  • Sleeps 3
  • 3 Twin Beds

About the neighborhood

Located in Granada, Palacio de Santa Inés hotel is in the historical district. Alhambra and Granada Cathedral are notable landmarks, and if an activity is on the agenda, check out Sierra Nevada Ski Resort. Laberinto and Caja Granada Cultural Center are also worth visiting. Spend some time exploring the area's activities, including skiing. Guests love the hotel's central location. Visit our Granada travel guide
Map
Cuesta Santa Ines 9, Granada, Granada, 18010

What's nearby

  • A stone bridge over a narrow river, surrounded by lush greenery and historic buildings with balconies.
    Carrera del Darro
    1 min walk - 0.1 miles
  • A historic fortress with a prominent tower, surrounded by lush greenery and mountains in the background.
    Alhambra
    2 min walk - 0.1 miles
  • A historic plaza with a central fountain, surrounded by colorful buildings and outdoor seating areas.
    Plaza Nueva
    2 min walk - 0.1 miles
  • A historic building with arches and a palm tree, reflecting in a pool.
    Calle Gran Via de Colon
    5 min walk - 0.3 miles
  • A historic cathedral with ornate architecture, a bustling square, and surrounding buildings.
    Granada Cathedral
    6 min walk - 0.4 miles

Getting around

  • Granada Station
    22 min drive
  • Granada (GRX-Federico Garcia Lorca)
    37 min drive

Restaurants

  • Nemrut Kebab-Pizza
    4 min walk
  • Ras Bar
    4 min walk
  • Tetería Nazarí
    5 min walk
  • La Tabernilla del Darro
    1 min walk
  • La Gran Taberna
    4 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Offsite parking available (EUR 19.50 per day); discounts available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available 8:00 AM to 11:00 AM for a fee: EUR 12 per person
  • Coffee and tea in common areas

Things to do

  • Library

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Elevator
  • Hand-held showerhead
  • Handrails in hallways
  • Handrails in stairways
  • Lever door handles

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bed sheets provided
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Individually decorated
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between January 18 and March 18.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 35.0 per night

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 12 per person
  • Airport shuttle fee: EUR 40 per vehicle (one-way, maximum occupancy 4)
  • Nearby parking fee: EUR 19.5 per day
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Property Registration Number H/GR/01100

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Is Palacio de Santa Inés hotel pet-friendly?

Yes, dogs are allowed at this property. There's a fee of EUR 15 per pet, per day. Service animals are exempt from fees.

How much is parking?

Palacio de Santa Inés hotel doesn't offer parking.

What time is check-in at Palacio de Santa Inés hotel?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Palacio de Santa Inés hotel?

Check-out is at noon.

Does Palacio de Santa Inés hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 40 per vehicle applies.

Where is Palacio de Santa Inés hotel located?

Located in Albaicín, this historic hotel is steps from Carrera del Darro and Plaza Nueva. Alhambra and Granada Cathedral are also within 10 minutes. Granada (YJG-Granada Train Station) is 23 minutes by foot and Granada Station is 23 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Palacio de Santa Inés hotel Reviews

9.2

Wonderful

9.4

Cleanliness

8.8

Amenities

9.8

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 705 out of 1003 reviews
Rating 8 - Good. 222 out of 1003 reviews
Rating 6 - Okay. 53 out of 1003 reviews
Rating 4 - Poor. 14 out of 1003 reviews
Rating 2 - Terrible. 9 out of 1003 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, great location, fabulous breakfast
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved staying here because of the location close to everything and the staff was super respectful and helpful.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for our wedding anniversary. The hotel location was great for our sight seeing, breakfast was excellent and the staff super helpful. Thanks for making our stay so enjoyable.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel! Amazing location! Thanks for the hospitality very helpful staff. Will recommend!
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely helpful, and location was great.
Stayed 4 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A bit dated but great location and excellent Breakfast and staff
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous location, quaint lodgings with great views of the alhambra. Great breakfast for reasonable $$$
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this quirky hotel close to all attractions. The rooms were spacious with antique furniture which added to the ambiance of this hotel. Staff were friendly and attentive. Breakfast was comprehensive.
Stayed 4 nights in Oct 2026
Verified review

6/10 Okay

Disliked: Amenities
The hotel’s excellent location near the Alhambra and its historical charm are definite highlights. However, the rooms need updating, and the bedding requires improvement to meet modern comfort standards. I would recommend this hotel primarily for its location and historic atmosphere, but not for those seeking modern, comfortable accommodations.
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Huge characterful rooms, helpful staff.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was perfect and the staff were great
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, spacious room and friendly staff
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredible, and the location was perfect! So cool to stay in a 500-year-old hotel, also! Breakfast was great, too!
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
The location of this hotel is excellent. It is right in the middle of the World Heritage area and therefore easy to walk to everything of interest. It is an old building which has its maintenance challenges and accommodation quirks (no external windows on some rooms as it’s built like a riad). Breakfast was good and the staff very helpful. The welcome wine was a nice touch.
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great experience staying here! Be sure to follow the hotel's parking instructions—it was easy and convenient. The hotel staff was exceptionally helpful in giving us recommendations for places to dine, walk, and explore around the city. Our room had an incredible view of the Alhambra, though future guests should note that it's stairs only, with no elevator. Breakfast was a typical, satisfying buffet with a solid variety of eggs, breads, cereals, juices, fruit, meats, and cheeses. Highly recommend!
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff all were fantastic. Very quick responses to all correspondence. When we arrived check in was smooth, and, they also were able to provide us with excellent gluten free restaurant recommendations. The building was exactly like it is shown in their photos. Most importantly, the beds were very comfortable. My husband and I thoroughly enjoyed our stay.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this place. The staff was great. The location allowed you to walk everywhere.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good air condition, excellent location.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This unique property is located in the heart of the
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely team Super location So helpful and comfortable hotel
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was charming and comfortable. The team d8d everything they could to make you comfortable and assist with your visit to Granada. The hotel dates from the 1500's and feels up to date. We enjoyed our stay a great deal.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is excellent. The staff are friendly and helpful. The breakfast is gorgeous. They also provided additional stuff. The room is very clean. Definitely recommend.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful and perfectly located property in the shadow of the Alhambra - wonderful
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous character hotel with absolutely the best location. Clean, comfortable, good breakfast, friendly helpful staff. We will be back.
Stayed 3 nights in Jul 2026