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Casa Palacio Pilar del Toro

3.0 star property
Hotel with a coffee shop, steps from Plaza Nueva

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Photo gallery for Casa Palacio Pilar del Toro

Bar (on property)
Breakfast, lunch, dinner served; international cuisine, alfresco dining
Breakfast, lunch, dinner served; international cuisine, alfresco dining
Bar (on property)
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Housekeeping
  • Laundry
  • Air conditioning

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About the neighborhood

Map
Hospital de Santa Ana, 12, Granada, Granada, 18009

What's nearby

  • Plaza Nueva - 1 min walk - 0.1 miles
  • Calle Gran Via de Colon - 3 min walk - 0.2 miles
  • Alhambra - 4 min walk - 0.2 miles
  • Granada Cathedral - 6 min walk - 0.4 miles
  • Mirador de San Nicolas - 11 min walk - 0.5 miles

Getting around

  • Granada Station - 22 min drive
  • Granada (GRX-Federico Garcia Lorca) - 28 min drive

Restaurants

  • ‪Los Manueles - ‬3 min walk
  • ‪Los Diamantes - ‬1 min walk
  • ‪El Taj Halal - ‬2 min walk
  • ‪Bodegas Castañeda - ‬3 min walk
  • ‪La Gran Taberna - ‬1 min walk

About this property

Casa Palacio Pilar del Toro

Hotel near Alhambra
Close to Plaza Nueva and Granada Cathedral, Casa Palacio Pilar del Toro provides a free daily manager's reception, a terrace, and a coffee shop/cafe. The on-site international cuisine restaurant, Rest. Pilar del Toro, offers breakfast, lunch, dinner, and al fresco dining. Free in-room WiFi is available to all guests, along with laundry facilities and a bar.
You'll also enjoy the following perks during your stay:
  • Continental breakfast (surcharge), wedding services, and smoke-free premises
  • Concierge services, luggage storage, and meeting rooms
  • Tour/ticket assistance, multilingual staff, and a banquet hall
Room features
All guestrooms at Casa Palacio Pilar del Toro feature perks such as air conditioning, in addition to amenities like free WiFi and sound-insulated walls.
Other conveniences in all rooms include:
  • Bathrooms with free toiletries and hair dryers
  • TVs with digital channels
  • Daily housekeeping, desks, and phones

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 25 per night)

Food and drink

  • Daily continental breakfast available 8:00 AM to 11:00 AM for a fee: EUR 4.99 for adults and EUR 4.99 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Rest. Pilar del Toro

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:30 PM
Early check-in subject to availability
Early check-in fee: EUR 20
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 20

Special check-in instructions

The front desk is open daily from 6:00 AM - 10:30 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately EUR 4.99 for adults and EUR 4.99 for children
  • Nearby parking fee: EUR 25 per night (328 ft away)
  • Early check-in fee: EUR 20 (subject to availability)
  • Late check-out fee: EUR 20 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Casa Pilar Granada
Casa Pilar Hotel Granada
Hotel Casa Pilar Granada
Hotel Casa Pilar
Casa Palacio Pilar Toro Hotel Granada
Casa Palacio Pilar Toro Hotel
Casa Palacio Pilar Toro
Casa Palacio Pilar del Toro Hotel
Casa Palacio Pilar del Toro Granada
Casa Palacio Pilar del Toro Hotel Granada

Frequently asked questions

Is Casa Palacio Pilar del Toro pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Casa Palacio Pilar del Toro?

Check-in start time: 2:00 PM; Check-in end time: 10:30 PM. Early check-in is available for a fee of EUR 20 (subject to availability).

What time is check-out at Casa Palacio Pilar del Toro?

Check-out is at noon. Late check-out is available for EUR 20 (subject to availability).

Where is Casa Palacio Pilar del Toro located?

Located in Granada City Center, this hotel is within a 5-minute walk of Plaza Nueva and Alhambra. Carrera del Darro and San Gil y Santa Ana Church are just steps away. Granada (YJG-Granada Train Station) is 22 minutes by foot and Granada Station is 22 minutes.

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Casa Palacio Pilar del Toro Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 55 out of 166 reviews
Rating 8 - Good. 76 out of 166 reviews
Rating 6 - Okay. 21 out of 166 reviews
Rating 4 - Poor. 10 out of 166 reviews
Rating 2 - Terrible. 4 out of 166 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Gianluca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Nov 2024

8/10 Good

Anca Roxana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely renovated and maintained old building. Nice atmosphere
Stayed 1 night in Sep 2024

10/10 Excellent

STYLIANOS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay in the heart of Granada

The room was super comfy and quiet although it is located in a scenic building in the center of Granada. The welcoming staff was amazing and the entrance to our room was through a secret garden restaurant!
Stayed 1 night in Apr 2023

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique building
Stayed 1 night in Jun 2024

6/10 Okay

Marin

Disliked: Amenities, property conditions & facilities
The location is wonderful, and the staff I saw on the first day of my visit, Sunday, were warm and helpful. However I did not see anyone after that day, and the restaurant, cafe, and bar were all closed for the remaining two days of my stay. I did not expect that as the listing advertises food and beverage. There was an odd odor in the bathroom on day one, perhaps because the room had not been used recently as it did not persist after the first night. Overall it was okay and the room, while dark, was roomy and quiet. However due to the expectation of amenities that did not exist, I would have chosen a different hotel.
Stayed 3 nights in Mar 2025

8/10 Good

Michele

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

location!

The hotel's location is extremely convenient, with a plaza just around the corner and many food options (cafes, restaurants etc). The hotel has no receptionist on site but he came quite quickly and solved the heating issue promptly.
Stayed 2 nights in Mar 2024

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From checking in to leaving and everything in between the staff was amazing, friendly and helpful. The hotel is so convenient for seeing the Alhambra and shopping and dining. Easy to find taxis and buses are right outside the door. The rooms we’re comfortable and the perfect size with air conditioning and a tv if you desire. I would highly recommend this lovely hotel for your stay in beautiful Granada.
Stayed 2 nights in Sep 2023

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This small hotel is in a picturesque old building around a patio, which is used as a dining room. It is steps from Plaza Nuevo, just under and a short walk from the Alhambra, and close to everything in the old town. The room we had was small but completely adequate, with a beautiful old wooden ceiling. I highly recommend staying here!

2/10 Terrible

Nathalie

Disliked: Cleanliness, property conditions & facilities
Maid service to make up room was awful. When we checked in, there were black hairs in the floor from orevious guest, also the shower drain was clogged, sink drain was clogged, water would accumilate and not drain properly.
Stayed 2 nights in Sep 2023

8/10 Good

Lucy

Liked: Cleanliness, property conditions & facilities
No front desk staff at our property the entire time. Had to go to a different hotel for all assistance. Website says laundry. No laundry. Elevator but still many stairs up to hotel and more to our room. Nosiest street. Loud partition people till early morning, terribly loud scooters constantly, construction workers, street cleaners each day for hours and hours.
Stayed 3 nights in Sep 2023

6/10 Okay

Renato

Disliked: Cleanliness, staff & service
Chegamos antes do horario e porta do hotel fechada, apenas um numero de WhatsApp ( quem nao tem chip nao se comunica) Entramos pois hospedes abriram a porta. 20minutos depois chegou alguem. Nao foi autorizado check in antecipado( 2 horas antes). Nao foi feito check in, nao tinga uma recepcao, tudo foi feito no balcao do restaurante. Retormamos as 18hs, novamente nao tinha ninguem,ligamos, apareceu outra pessoa. Nao pediu nossos passaportes, nada. Deu as chaves, informou q as malas tavam no quarto, ou seja , quarto sempre esteve disponível. Nunca mais cruzamos com ninguem do hotel, nada de recepção, ficamos " clandestinos " pois nao havia nenhum documento que mostrasse que estavamos la. O banheiro era grande, porem a cada banho alagava, saia agua por todos os cantos do piso. Quarto escuro, com iluminação mal posicionada, piso frio porem tinha calefacão. Nao recomendo pela insegurança
Stayed 2 nights in Dec 2024

10/10 Excellent

Raffaella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

sonia

Stayed 1 night in Dec 2024

10/10 Excellent

Lucia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lo único es que la ducha sale el agua o muy fría o muy caliente no tiene punto medio
Stayed 3 nights in Aug 2024

8/10 Good

Mohamad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

marc

Stayed 1 night in Mar 2024

8/10 Good

Akash Jagdish

Liked: Cleanliness
Stayed 2 nights in Feb 2024

6/10 Okay

Raquel

Disliked: Cleanliness
Stayed 2 nights in Nov 2023

8/10 Good

Emilia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

8/10 Good

Carol

Liked: Cleanliness, property conditions & facilities
La localizacion es de lo mejor
Stayed 1 night in Jul 2023

10/10 Excellent

Guenther

Liked: Cleanliness, staff & service, property conditions & facilities
Sehr gut erhaltenes altes Stadtgebaeude in der Innenstadt. Externes Restaurant im Innenbereich sehr gemuetlich, sauber. Keine eigene Rezeption. Wird vom Hotel Plaza Nueva, zwei Minuten Fussweg, verwaltet. Dort ist auch ein kleiner, hoteleigener Fruehstuecksraum mitbenutzbar.
Stayed 1 night in May 2023

8/10 Good

Carole

Liked: Cleanliness, amenities, property conditions & facilities
Situation physique
Stayed 2 nights in Feb 2023

10/10 Excellent

ALBERTO

Stayed 1 night in Dec 2022

10/10 Excellent

Antonio

Stayed 3 nights in Dec 2022

8/10 Good

Juana

Liked: Cleanliness, property conditions & facilities, room comfort
El hotel es un palacio y como tal las habitaciones son grandes y un poco destartaladas. Su tamaño también evita que se caliente rápido. En invierno las habitaciones son frías.
Stayed 3 nights in Dec 2022