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Serrazul Hotel Distributed by Intercity

4.0 star property
Family-friendly hotel with free breakfast and a fitness center

Choose dates to view prices

Photo gallery for Serrazul Hotel Distributed by Intercity

Indoor pool, sun loungers
Fireplace
Exterior
Reception hall
Terrace/patio

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Gym
  • Room service
  • Breakfast included

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Apartamento

Apartamento | 1 bedroom, minibar, in-room safe, desk

Apartamento

Highlights

Soundproofed
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Bidet
Private bathroom
  • 21 sq m
  • Sleeps 3
  • 1 Double Bed OR 3 Twin Beds

View all photos for Superior Suite

Superior Suite | 1 bedroom, minibar, in-room safe, desk

Superior Suite

Highlights

Soundproofed
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Bidet
Private bathroom
  • 36 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 Double Bed and 1 Double Sofa Bed

View all photos for Suite

1 bedroom, minibar, in-room safe, desk

Suite

Highlights

Soundproofed
LCD TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Bidet
Private bathroom
Bathrobes
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suíte Vista

1 bedroom, minibar, in-room safe, desk

Suíte Vista

Highlights

Soundproofed
LCD TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Bidet
Private bathroom
Bathrobes
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Apartamento Vista

Apartamento Vista | 1 bedroom, minibar, in-room safe, desk

Apartamento Vista

Highlights

Soundproofed
LCD TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Bidet
Private bathroom
Bathrobes
  • City view
  • 21 sq m
  • Sleeps 3
  • 1 Double Bed OR 3 Twin Beds

View all photos for Suite Superior

1 bedroom, minibar, in-room safe, desk

Suite Superior

  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

Suite With Garden View

  • Sleeps 2
  • 1 Double Bed

View all photos for Apartment

1 bedroom, minibar, in-room safe, desk

Apartment

  • Sleeps 3
  • 3 Twin Beds OR 1 Twin Bed and 1 Double Bed

View all photos for Apartment With View

1 bedroom, minibar, in-room safe, desk

Apartment With View

  • Sleeps 3
  • 3 Twin Beds OR 1 Double Bed and 1 Twin Bed

Suite

  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
Rua Garibaldi, 152, Centro, Gramado, RS, 95670-000

What's nearby

  • Gramado Central Avenue - 1 min walk - 0.0 miles
  • Sao Pedro Church - 2 min walk - 0.1 miles
  • Gramado Covered Street - 3 min walk - 0.2 miles
  • Santa Claus Village - 4 min walk - 0.3 miles
  • Mini Mundo - 12 min walk - 0.6 miles

Getting around

  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani) - 86 min drive

Restaurants

  • ‪Tea Shop - ‬2 min walk
  • ‪Casa Galo - ‬3 min walk
  • ‪Doze Gastronomia - Restaurante de Fondue - ‬1 min walk
  • ‪Cacique Restobar - ‬3 min walk
  • ‪Ristorante Tarantino - ‬2 min walk

About this property

Serrazul Hotel Distributed by Intercity

Upscale family-friendly hotel near Gramado Covered Street
At Serrazul Hotel Distributed by Intercity, you can look forward to a free breakfast buffet, a garden, and an arcade/game room. For some rest and relaxation, visit the sauna or the steam room. In addition to a bar and a gym, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An indoor pool with sun loungers
  • Valet parking (surcharge), supervised childcare (surcharge), and smoke-free premises
  • A front-desk safe, a 24-hour front desk, and luggage storage
  • A billiards/pool table, a banquet hall, and a TV in the lobby
  • Guest reviews say great things about the helpful staff and location
Room features
All 152 rooms include comforts such as bathrobes, in addition to perks like free WiFi and safes.
Other amenities include:
  • Bathrooms with showers and bidets
  • LCD TVs with cable channels
  • Daily housekeeping, desks, and phones

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (BRL 44 per day)

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Free children's club
  • Gym
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Free children's club
  • Indoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Conference center

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bidet
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Guests are recommended to download the property's Orange mobile app before check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: BRL 3.28 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: BRL 44 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Property is also known as

Serrazul Hotel Gramado
Serrazul Hotel
Serrazul Gramado
Serrazul
Serrazul Hotel
Serrazul Hotel Distributed by Intercity
Serrazul Hotel Distributed by Intercity Hotel
Serrazul Hotel Distributed by Intercity Gramado
Serrazul Hotel Distributed by Intercity Hotel Gramado

Frequently asked questions

Does Serrazul Hotel Distributed by Intercity have a pool?

Yes, this property has an indoor pool.

Is Serrazul Hotel Distributed by Intercity pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Serrazul Hotel Distributed by Intercity?

Valet parking is available for BRL 44 per day.

What time is check-in at Serrazul Hotel Distributed by Intercity?

Check-in start time: 2 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Serrazul Hotel Distributed by Intercity?

Check-out is at noon.

Where is Serrazul Hotel Distributed by Intercity located?

This family-friendly Gramado hotel is located in the historical district, just steps from Gramado Central Avenue and Gramado Covered Street. Mirante do Belvedere and Orchids Park are just steps away.

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Serrazul Hotel Distributed by Intercity Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 635 out of 915 reviews
Rating 8 - Good. 218 out of 915 reviews
Rating 6 - Okay. 43 out of 915 reviews
Rating 4 - Poor. 9 out of 915 reviews
Rating 2 - Terrible. 10 out of 915 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and excellent staff
Stayed 2 nights in Jan 2025

10/10 Excellent

marcus

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent, modern
Stayed 2 nights in Aug 2024

10/10 Excellent

Henrique

.
Stayed 1 night in Mar 2025

10/10 Excellent

Keila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mejia

Everything was great. Just noisy because of their construction but the hotel is great!
Stayed 4 nights in Mar 2024

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities
A premium location and property in the heart of a beautiful city. Although there were renovations happening, and this included some construction noise and mess, it was easy to overlook the inconvenience.
Stayed 1 night in Mar 2024

10/10 Excellent

Bianca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel maravilhoso, ótima localização, atendimento impecável.
Stayed 4 nights in Mar 2025

8/10 Good

marie

Liked: Property conditions & facilities, room comfort

MARAVILHOSA

AMO O SERRAZUL. LOCALIZAÇÃO MELHOR NÃO HÁ.
Stayed 7 nights in Feb 2025

8/10 Good

marco

Stayed 3 nights in Mar 2025

10/10 Excellent

Marco Aurélio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

8/10 Good

CAMILA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Sidnei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O hotel foi excelente em tudo.
Stayed 3 nights in Mar 2025

10/10 Excellent

MARCO TADEU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Carnacasal

Hotel ficou muito melhor depois da reforma.Localizaçao espetacular próximo de tudo.Na minha opinião acho que o Hotel não deveria cobrar estacionamento.
Stayed 3 nights in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Excelente localização, atendimento e experiencia.
Stayed 6 nights in Dec 2024

10/10 Excellent

letícia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Edmar de

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Hotel ótimo, localização excelente, limpeza, atendimento também é o diferencial TOP, café da manhã, apartamento confortável.
Stayed 2 nights in Feb 2025

8/10 Good

NEIFE

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Pagamento 10% de desricos no check out absurdo

Ao fazer o check out foi cobrado o valor de 40,00 de diária de estacionamento e o pior que foi cobrado mais 10% em cima de 3 diárias mais 10% nas diária da taxa de turismo isto é um absurdo!
Stayed 3 nights in Feb 2025

10/10 Excellent

JOSÉ DARCI P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente localização e atendimento.

Extremamente bem localizado, atendimento impecável. As áreas disponíveis, piscina, sauna, etc, bem limpas e climatizada. Ótima variedade no café da manhã. E um delicioso chocolate quente de mimo. Serviço de quarto disponível a todo tempo. Estacionamento cobrado a parte.
Stayed 3 nights in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Carlos

Stayed 2 nights in Jan 2025

10/10 Excellent

Raphaela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Dante

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Viagem em família

A estadia foi incrível como sempre, hotel impecável e funcionários ótimos, simpáticos e atenciosos, só tive um problema, minha filha foi picada por um inseto enquanto dormíamos no quarto, como ela é adjetiva teve uma reação muito forte, poderiam verificar a dedetização com mais minuciosamente, roendo isso todo excelente como sempre!
Stayed 2 nights in Feb 2025

8/10 Good

Leonir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025