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Sky Borges Hotel Alpenhaus

Property class: 3.5

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Photo gallery for Sky Borges Hotel Alpenhaus

An indoor swimming pool with clear glass walls, a view of the outdoors, and a deck area with chairs and tables. - Sky Borges Hotel Alpenhaus (Gramado)
A cozy living room with a stone fireplace, comfortable seating, and a flat-screen TV mounted on the wall. - Sky Borges Hotel Alpenhaus (Gramado)
A buffet with various food items including bread, pastries, and fruits. - Sky Borges Hotel Alpenhaus (Gramado)
A modern hotel lobby with a seating area, a reception desk, and a staircase leading to the upper floors. - Sky Borges Hotel Alpenhaus (Gramado)
A hotel with a symmetrical facade, multiple balconies, and a well-lit entrance. - Sky Borges Hotel Alpenhaus (Gramado)
Close to Gramado Covered Street, Sky Borges Hotel Alpenhaus provides free breakfast (local cuisine), a garden, and an arcade/game room. Treat yourself to a body treatment, aromatherapy, or a massage at the onsite spa. Stay connected with free in-room WiFi, and guests can find other amenities such as a fireplace in the lobby and a free kid's club.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe Apartment

A hotel room with a bed, bedside tables, a desk, a chair, a kitchenette with a microwave, and a sink.

Deluxe Apartment

  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Deluxe Apartment

A hotel room with two beds, a desk, a chair, a television, and a ceiling fan.

Deluxe Apartment

9.4 out of 10
Exceptional
(22 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Elite Suite, Kitchen

A hotel room with a large bed, a desk with a chair, a bedside table with a lamp, and a window with curtains.

Elite Suite, Kitchen

  • 43 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed, 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Superior Quadruple Room, Kitchen

A hotel room with a bed, a chair, a desk, a lamp, and a nightstand.

Superior Quadruple Room, Kitchen

7.8 out of 10
Good
(6 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Superior Apartment

A hotel room with two beds, a desk, a chair, a TV, and a window.

Superior Apartment

9.4 out of 10
Exceptional
(11 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 King Bed

APARTMENT DELUXE TWO BEDS

  • Sleeps 10

APARTMENT DELUXE

  • Sleeps 10

About the neighborhood

Located in C A I C, a neighborhood in Gramado, Sky Borges Hotel Alpenhaus is in the entertainment district and near theme parks. Gramado Covered Street and Gramado Central Avenue are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Green Land and Pinheiro Grosso Municipal Park. Traveling with kids? Consider Igreja do Relogio and Gramado Tennis Club. Visit our Gramado travel guide
Map
Avenida Borges De Medeiros 4206, Centro, Gramado, RS, 95670-000

What's nearby

  • A fountain in front of a historic building with a sign reading "Fonte do Amor Eterno".
    Gramado Central Avenue
    15 min walk - 0.8 miles
  • An indoor market with a glass ceiling, stalls on both sides, and a central walkway.
    Gramado Covered Street
    19 min walk - 1.0 mile
  • A church with a tall steeple and a clock, surrounded by modern buildings and well-maintained gardens.
    Sao Pedro Church
    3 min drive - 1.1 miles
  • Expo Gramado
    4 min walk - 0.3 miles
  • Santa Claus Village
    3 min drive - 1.3 miles

Getting around

  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani)
    88 min drive

Restaurants

  • McDonald's
    13 min walk
  • Campero Hamburguer
    3 min walk
  • Gnomos Lanches
    14 min walk
  • White Fly
    12 min walk
  • Hui! Poke House
    7 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured self parking on site (BRL 40 per day)
  • Secured valet parking on site (BRL 40 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free local cuisine breakfast available daily 6:30 AM to 10:00 AM

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Free children's club
  • Full-service spa
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Free children's club
  • In-room kitchenette
  • In-room microwave
  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains
  • Outdoor furniture

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Pool access ramp on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2000
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 28-inch LED TV with cable channels

Food and drink

  • Kitchenette
  • Limited room service
  • Microwave
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: noon
Late check-in subject to availability
Late check-in fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests may contact this property in advance to reserve a baby stroller.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

American ExpressDiners ClubDiscoverJCB InternationalMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: 10 percent

We have included all charges provided to us by the property.

Optional extras

  • Secured self parking fee: BRL 40 per day
  • Secured valet parking fee: BRL 40 per day
  • Late check-in fee
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, mobile payments, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Pool access available from 10:00 AM to 10:00 PM

Frequently asked questions

Does Sky Borges Hotel Alpenhaus have a pool?

Yes, this property has an indoor pool. Pool access is from 10:00 AM–10:00 PM.

Is Sky Borges Hotel Alpenhaus pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for BRL 40 per day. Valet parking is available for BRL 40 per day.

What time is check-in at Sky Borges Hotel Alpenhaus?

Check-in start time: 2 PM; Check-in end time: noon. Late check-in is available during limited hours, for a fee.

What time is check-out at Sky Borges Hotel Alpenhaus?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Sky Borges Hotel Alpenhaus located?

This family-friendly Gramado hotel is located in the mountains, within 1 mi (2 km) of Orchids Park and Gramado Covered Street. Gramado Central Avenue and Korvatunturi Theater are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Sky Borges Hotel Alpenhaus Reviews

8.8

Excellent

8.8

Cleanliness

8.0

Location

9.0

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 384 out of 661 reviews
Rating 8 - Good. 162 out of 661 reviews
Rating 6 - Okay. 70 out of 661 reviews
Rating 4 - Poor. 26 out of 661 reviews
Rating 2 - Terrible. 19 out of 661 reviews

Reviews

Verified review

10/10 Excellent

SERGIO RICARDO

Liked: Cleanliness, staff & service, property conditions & facilities
The facility offers different ways to enjoy, since comfortable rooms up to places to pratice sports.
Stayed 1 night in Jul 2025
Verified review

8/10 Good

felipe

Liked: Staff & service

Boa

Boa
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Laryssa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quarto limpo, café da manhã incrível, aquecedor e e equipe atenciosa.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

ANA CLAUDIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sempre é maravilhoso estar no Sky Borges. Me sinto em casa. Já conheço quase toda equipe. O pessoal da recepção é maravilhoso: Antonella, Marcos, João Vitor, Marcelo, Wesley, Léo, enfim, todos muito atenciosos e simpáticos. Nos recebem muito bem. O pessoal do café da manhã, maravilhosos, atenciosos, prestativos, sempre bem humorados, a Tatiana, Mateus, Érica e
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Higor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente opção de estadia! O hotel está muito bem localizado, próximo ao centro e com boas opções ao redor - inclusive, um grande mercado. Estrutura completa, bonita, bem conservada, quartos amplos, cama excelente, chuveiro fantástico e a vista era bonita também. Equipe muito cordial, café da manhã muito bom e aquecimento funcionando muito bem. Área Kids bem completa, muito bom para casais como nós que temos filho pequeno. De pontos negativos, destaco apenas a TV que não é smart, é pequena e tem poucas opções de canal, o valor cobrado na garrafinha de água (R$ 11) e no estacionamento (R$ 44,00).
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tudo muito bom.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Bruna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Café da amanhã excelente! Quartos ambos e completos!
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Sueli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Foi nossa primeira vez no Sky Borges e gostamos muito...quarto super limpo e espaçoso..o chuveiro é maravilhoso..faz uma massagem em você 😉.. excelente café da manhã...a Guria que comanda a copa é muito atenciosa e simpática...fomos bem atendidos por todos...com certeza voltaremos a nos hospedar nesse hotel 🏨...👍👏👏🙏😍
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Eclesion

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel muito bom. Gostei muito
Stayed 2 nights in Jun 2026
Verified review

6/10 Okay

Antonio

Liked: Cleanliness, staff & service
Razoável. Colchão precisando de troca. Quartos precisa do de reformas, café da manhã muito bom. Boa localização.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Carina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel maravilhoso, atendimento ótimo Voltarei concerteza 🙏
Stayed 2 nights in May 2026
Verified review

8/10 Good

Querusche

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Café da manhã muito bom, no nível de café colonial. Equipe acolhedora, piscina grande e aquecida muito agradável, mesa de bilhar e ping pong disponível. Tivemos problema, pois um inquilino tinha fumado no nosso andar e estávamos com bebê. Quanto às instalações, o locker dos vestiários estão um pouco enferrujados. Se for usar, é necessário levar cadeado. Para uso no inverno, o vestiário precisaria de um acesso mais próximo à área da piscina porque fica um pouco frio pra transitar até lá para se trocar.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Lucas

Liked: Cleanliness, staff & service, amenities
Ótima recepção e café da manhã
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

CRISTIANE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simplesmente maravilhosa meu estadia no hotel
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Thiago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel muito bom. Café da manhã sensacional. Recomendo demais! Único ponto de atenção é ao estacionamento forçado. Fora isso, toda estrutura é muito boa. Voltarei em breve.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

JOHNATAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ótimo lugar, vale a pena o café da manhã maravilhoso
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

ANA CLAUDIA

Liked: Cleanliness, staff & service, property conditions & facilities
Um lugar que me sinto em casa!!! Quarto confortável, café da manhã maravilhoso! Localidade perfeita pra mim. E a equipe da recepção e do restaurante maravilhosa. Destaques: Tatiana, Chef confeiteira Lori, Mateus, Maicon e equipe da cozinha, todos muito atenciosos e simpáticos. Trabalham com alegrua e profissionalismo. Antonella, Marcelo e toda equipe da recepção, muito simpáticos e atenciosos também.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

ANA CLAUDIA

Liked: Cleanliness, staff & service, property conditions & facilities
Café da manhã maravilhoso, tudo gostoso. Equipe do restaurante maravilhosa, a Tatiana e toda a equipe, muito atenciosos e simpáticos. A Lori, da cozinha é uma chef confeiteira, tudo que ela faz é muito gostoso, trabalha com amor. Foi jm prazer conhecê-la. Me sinto em casa, aqui no Sky. A equipe da recepção e o gerente André, também são muito cordiais e atenciosos. Quarto confortável.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

PAULO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fiquei hospedado no prédio anexo. Tive que orientar alguns hospedes como chegar na sala do cafe da manha. Sugiro a colocação de placas indicativas próximas da escada e do elevador. Seria interessante, dentro do possível, idealizar um projeto de escada rolante do anexo para o prédio principal. Cafe da manha - excelente.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

ANA CLAUDIA

Liked: Cleanliness, staff & service, property conditions & facilities
O café da manhã muito bom, bem variado. Destaque pra simpatia da Tatiana que nos atende muito bem, com alegria e entusiasmo. Excelente profissional, nos faz sentir em casa. A equipe da recepção também é simpática, destaque pro atendimento simpático e receptivo de Antonella, e Marcelo. O hotel é confortável e localização perfeita, bem próximo ao meu trabalho.
Stayed 2 nights in May 2026
Verified review

8/10 Good

LUCAS

Liked: Cleanliness, staff & service, property conditions & facilities
Bom café da manhã
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Mirian

Liked: Cleanliness, staff & service, property conditions & facilities
Pontos positivos: a equipe é bem prestativa, a cama do hotel é muito boa, a localização é excelente e o chuveiro a gás também. Para quem viaja com crianças, a divisão do quarto (que possui dois ambientes) é ótima porque tem porta e garante a privacidade do casal. Pontos que podem melhorar: comunicação (o hotel não respondeu nenhuma das mensagens que mandei aqui pelo app), poderia ter secador de cabelo disponível, um nicho no box pra colocar nossos itens de higiene (não há espaço algum para apoiarmos nossos pertences), os travesseiros eram finos e o Wi-Fi não funcionava no quarto inteiro. Duas coisas que me chatearam profundamente foram a abordagem insistente de pessoas inclusive DENTRO do hotel para vender cotas de empreendimentos e outra coisa foi que minha irmã encontrou um pedaço de unha no bolo de mandioca. Chamei a funcionária que estava limpando as mesas, ela retirou o prato para levar pro gerente e voltou como se nada tivesse acontecido (nem desculpas pediu).
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

RAPHAEL LINS DE ARAUJO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O hotel é lindo e muito confortável. O quarto é bem amplo e podemos ficar em uma unidade que tinha até pia e microondas. A equipe foi sempre muito solicita. Só tenho dois pontos que me incomodou. O primeiro foi em relação a cobrança da taxa de servico. Essa taxa era optativa, porém a equipe da recepção não nos informou. Apenas disse que era um valor referente ao imposto da estadia na cidade. Em momento algum iria me recusar a fazer o pagamento da taxa, pois a considero muito justa pelo bom atendimento da equipe para conosco, porém me senti enganada na falta de clareza quanto a esse valor. O outro ponto foi em relação a abordagem dos vendedores de cotas do hotel, fica bem desconfortável essa abordagem no nosso café da manhã. Tirando esses fatos, gostei muito do hotel e pretendo voltar mais vezes.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Priscila Guedes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel muito bem cuidado...RedeSky impecável. Café da manhã excelente padrão café colonial. Piscina,banheira,sauna top para relaxar. Funcionários soliscitos e prestativos.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

ANA CLAUDIA

Liked: Cleanliness, staff & service, property conditions & facilities
O café da manhã é muito bom, com destaque para o atendimento maravilhoso da Tatiana. E o pessoal da recepção muito receptivo, com destaque para o atendimento do Marcelo e da Antonella, pela simpatia, atendimento humanizado e acolhedor, deles dois. Quarto muito confortável. Cama confortável e chuveiro muito bom.
Stayed 2 nights in Apr 2026