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Sky Borges Hotel Alpenhaus

3.5 star property
Travelers find a welcoming retreat at this family-friendly hotel where aromatherapy treatments refresh tired bodies and billiards provide evening entertainment

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Photo gallery for Sky Borges Hotel Alpenhaus

Indoor pool - Sky Borges Hotel Alpenhaus (Gramado)
Free daily local cuisine breakfast - Sky Borges Hotel Alpenhaus (Gramado)
Exterior - Sky Borges Hotel Alpenhaus (Gramado)
Lobby sitting area - Sky Borges Hotel Alpenhaus (Gramado)
Lobby sitting area - Sky Borges Hotel Alpenhaus (Gramado)
Sky Borges Hotel Alpenhaus, in the heart of Gramado, welcomes families and solo travelers. Enjoy the indoor pool, spa treatments like aromatherapy or massages, stroll to nearby Covered Street, or unwind in the peaceful garden.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • Spa
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Apartment

Hypo-allergenic bedding, minibar, desk, blackout drapes

Deluxe Apartment

9.6 out of 10
Exceptional
(19 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Elite Suite, Kitchen

Hypo-allergenic bedding, minibar, desk, blackout drapes

Elite Suite, Kitchen

  • 43 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed, 2 Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Superior Quadruple Room, Kitchen

Hypo-allergenic bedding, minibar, desk, blackout drapes

Superior Quadruple Room, Kitchen

8.6 out of 10
Excellent
(4 reviews)
  • 38 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

View all photos for Superior Apartment

Hypo-allergenic bedding, minibar, desk, blackout drapes

Superior Apartment

9.4 out of 10
Exceptional
(9 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 King Bed
  • Free WiFi

About the neighborhood

Located in C A I C, a neighborhood in Gramado, Sky Borges Hotel Alpenhaus is in the entertainment district and near theme parks. Gramado Covered Street and Gramado Central Avenue are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Snowland Park. Traveling with kids? Consider Igreja do Relogio and Gramado Tennis Club. Visit our Gramado travel guide
Map
Avenida Borges De Medeiros 4206, Centro, Gramado, RS, 95670-000

What's nearby

  • Orchids Park
    Orchids Park
    4 min walk - 0.3 miles
  • Gramado Central Avenue
    Gramado Central Avenue
    15 min walk - 0.8 miles
  • Covered street - Gramado, Rio Grande do Sul, Brazil
    Gramado Covered Street
    19 min walk - 1.0 mile
  • Sao Pedro Church
    Sao Pedro Church
    3 min drive - 1.1 miles
  • Expo Gramado
    4 min walk - 0.3 miles

Getting around

  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani)
    88 min drive

Restaurants

  • McDonald's
    13 min walk
  • Espetinho São Roque
    10 min walk
  • Giostra
    13 min walk
  • Restaurante ITA Brasil
    8 min walk
  • Serenissima Panetteria
    11 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured self parking on site (BRL 40 per day)
  • Secured valet parking on site (BRL 40 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free local cuisine breakfast available daily 6:30 AM to 10:00 AM

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Free children's club
  • Full-service spa
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Free children's club
  • In-room kitchenette
  • In-room microwave
  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains
  • Outdoor furniture

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Pool access ramp on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2000
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 28-inch LED TV with cable channels

Food and drink

  • Kitchenette
  • Limited room service
  • Microwave
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: noon
Late check-in subject to availability
Late check-in fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests may contact this property in advance to reserve a baby stroller.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: 10 percent

We have included all charges provided to us by the property.

Optional extras

  • Secured self parking fee: BRL 40 per day
  • Secured valet parking fee: BRL 40 per day
  • Late check-in fee
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, mobile payments, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Pool access available from 10:00 AM to 10:00 PM

Frequently asked questions

Does Sky Borges Hotel Alpenhaus have a pool?

Yes, this property has an indoor pool. Pool access is from 10:00 AM–10:00 PM.

Is Sky Borges Hotel Alpenhaus pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for BRL 40 per day. Valet parking is available for BRL 40 per day.

What time is check-in at Sky Borges Hotel Alpenhaus?

Check-in start time: 2 PM; Check-in end time: noon. Late check-in is available during limited hours, for a fee.

What time is check-out at Sky Borges Hotel Alpenhaus?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Sky Borges Hotel Alpenhaus located?

This family-friendly Gramado hotel is located in the mountains, within a 15-minute walk of Orchids Park and Gramado Central Avenue. Gramado Covered Street is 0.9 mi (1.5 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Sky Borges Hotel Alpenhaus Reviews

8.6

Excellent

8.8

Cleanliness

8.0

Location

9.0

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 333 out of 605 reviews
Rating 8 - Good. 159 out of 605 reviews
Rating 6 - Okay. 68 out of 605 reviews
Rating 4 - Poor. 26 out of 605 reviews
Rating 2 - Terrible. 19 out of 605 reviews

Reviews

Verified

10/10 Excellent

SERGIO RICARDO

Liked: Cleanliness, staff & service, property conditions & facilities
The facility offers different ways to enjoy, since comfortable rooms up to places to pratice sports.
Stayed 1 night in Jul 2025
Verified

8/10 Good

felipe

Liked: Staff & service

Boa

Boa
Stayed 1 night in Oct 2024
Verified

6/10 Okay

Mauricio Cesar

Liked: Cleanliness, staff & service
O Hotel deveria ter uma manutenção mais efetiva. Ficamos no apto 203 por três diárias e desde o primeiro dia solicitamos na recepção ganchos ou varal para as toalhas de rosto no banheiro bem como a reposição do espelho de aumento, o qual foi retirado ou caiu, ficando só um buraco na parede. No mais, tudo funcionou bem.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Delson Taylor

Liked: Cleanliness, staff & service, amenities
Hotel muito bom, otima piscina e café da manhã.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

José Ernesto

Liked: Cleanliness, staff & service, amenities
Ótimo
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service
Minha estadia foi muito boa, café da manhã maravilhoso,tinha de tudo,e com muita qualidade, funcionários muito atenciosos, o quarto precisa de reparos, acabamento do laminado e rodapé soltos, ventilador precisa de concerto,mas como tinha ar condicionado,foi de boa.
Stayed 1 night in Feb 2026
Verified

8/10 Good

vitor

Liked: Cleanliness, staff & service, amenities
tudo bom
Stayed 3 nights in Dec 2025
Verified

8/10 Good

DEBORA

Liked: Cleanliness, staff & service, amenities
Sim tudo perfeito
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

jose

Liked: Cleanliness, staff & service, amenities
Quarto limpo grade confortável recepção impecável voltarei com certeza
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities
Equipe, café da manhã e cuidados com os hóspedes.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

PRISCILA

Liked: Cleanliness, staff & service, amenities
Cafe otimo, piscina quente, muito tranquilo. Adoramos nksso quarto com vista para o morro.
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Simone

Liked: Cleanliness, staff & service, amenities
Só nao demos nota 5, em razao do quarto, apresentar odor forte a cigarro, bem proximo a cozinha...
Stayed 2 nights in Feb 2026
Verified

6/10 Okay

Eraldo

Liked: Cleanliness, staff & service, amenities
O quarto 203 onde ficamos tem um espaço muito bom, fica a dica apenas do ar condicionado que parece estar com um ruído estranho e da luminária de cabeceira (perto do ar condicionado que esta com a cúpula solta), o que realmente incomodou foi o barulho no andar de cima logo cedo da manha, aparentemente ali é uma área técnica e arrastam objetos no piso
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Gustavo

Liked: Cleanliness, staff & service, amenities
Piscina, área de lazer jogos, bom atendimento
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Sabrina

Liked: Cleanliness, staff & service, amenities
Muito bom
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Liudmilla

Disliked: Cleanliness, amenities
Estávamos com um bebê e fomos colocados em uma espécie de anexo do prédio, ao entrar na recepção do hotel tínhamos que descer em um elevador, descer uma escada, andar por uma passarela e depois subíamos em outro elevador para só então chegar no quarto! Café da manhã sem inovações, td dia a mesma coisa, deixou a desejar! O serviço de quarto era só a tarde, qnd voltávamos para o hotel para meu bebe dormir (sendo assim, em td a nossa estadia - 6 dias, praticamente nao houve serviço de quarto) Estacionamento caríssimo, ainda bem q conseguimos estacionar nos arredores do hotel!
Stayed 5 nights in Oct 2025
Verified

8/10 Good

Cristiano

Liked: Cleanliness, staff & service
Oi
Stayed 1 night in Dec 2025
Verified

8/10 Good

Michele

Liked: Cleanliness, staff & service, amenities
Piscina grande e aquecida. Maravilhosa ! Chuveiro bom, camas boas, quarto espaçoso muito limpo. Café da manhã ótimo . Brinquedoteca boa.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

ANA CLAUDIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Destaque para a Antonella da recepção, muito atenciosa e simpática.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Mariam

Liked: Staff & service, amenities
Hotel bem proximo a rua principal. Achei o ar condicionado um pouco fraco. A massagem no spa estava ótima! Café da manhã e limpeza de quarto podem melhorar
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

SERGIO

Liked: Cleanliness, staff & service, amenities
Hotel muito bom, quarto espaçoso e limpo, equipe atenciosa, um bom banho, piscina com agua quente (temperatura agradável), um bom café da manhã, boa localização. Recomendo.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

GIrlene

Liked: Staff & service, amenities
Disliked: Cleanliness
Excelente equipe de atendimento. Café da manhã muito bom e completo. O quarto tem um bom tamanho. Só tenho a reclamar da faxina. A faxineira apenas troca toalhas e forra a cama. Não fazia uma limpeza pra deixar o banheiro e quarto com cheirinho de limpeza. Já o quarto que minha filha ocupou, o banheiro ainda usava cortinas de plástico e também não era limpo. Em questão de faxina e limpeza deixa muito a desejar.
Stayed 5 nights in Dec 2025
Verified

6/10 Okay

LUIZ JOSE DE

Liked: Cleanliness, staff & service
Disliked: Amenities
Alguns quartos são bem longes. Estava com minha mãe, que é idosa, e não realocaram elas, mesmo dando a informação. Só conseguiram o quarto no penúltimo da saída do hotel
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Bruno

Liked: Cleanliness, staff & service, amenities
Sim
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Gilmar Daneluci

Liked: Staff & service
Destaque são os funcionários bem atenciosos, café da manha bom, piscina climatizada e o SPA é top! Único ponto de estresse e melhoria é o serviço de quarto, a limpeza é somente a remoção do lixo e dobra dos lençóis de forma bem mais ou menos, e não varrem o chão, então a dica é levar uma vassoura (embaixo da cama tinha tanto pó, que acho que há meses não ninguém passa um pano).
Stayed 5 nights in Dec 2025