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Hotel Gramado Palace

3.5 star property
A family retreat with both indoor and seasonal outdoor pools, where kids can play in the playground while adults browse on-site shops or dine at Restaurante.

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Photo gallery for Hotel Gramado Palace

2 indoor pools, seasonal outdoor pool, sun loungers - Hotel Gramado Palace (Gramado)
Fireplace - Hotel Gramado Palace (Gramado)
2 indoor pools, seasonal outdoor pool, sun loungers - Hotel Gramado Palace (Gramado)
Garden - Hotel Gramado Palace (Gramado)
2 indoor pools, seasonal outdoor pool, sun loungers - Hotel Gramado Palace (Gramado)
Hotel Gramado Palace welcomes families with amenities for everyone. Start your day with a breakfast buffet, then enjoy the pools or garden. Kids love the playground, while parents appreciate on-site shopping and in-room WiFi.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Double Room Standard

Minibar, iron/ironing board, free WiFi, bed sheets

Double Room Standard

  • 18 sq m
  • Sleeps 2
  • Free WiFi

View all photos for Standard Apartment

Standard Apartment | Minibar, iron/ironing board, free WiFi, bed sheets

Standard Apartment

8.4 out of 10
Very good
(5 reviews)
  • Garden view
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Room

Minibar, iron/ironing board, free WiFi, bed sheets

Deluxe Room

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Triple Room

Minibar, iron/ironing board, free WiFi, bed sheets

Deluxe Triple Room

7.0 out of 10
Good
(2 reviews)
  • Garden view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Quadruple Room

Minibar, iron/ironing board, free WiFi, bed sheets

Deluxe Quadruple Room

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 35 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

View all photos for Quadruple Room Deluxe

Minibar, iron/ironing board, free WiFi, bed sheets

Quadruple Room Deluxe

  • 36 sq m
  • Sleeps 4
  • Free WiFi

Triple Room Deluxe

  • 36 sq m
  • Sleeps 3
  • Free WiFi

About the neighborhood

Dutra, a neighborhood in Gramado, is home to Hotel Gramado Palace. Gramado Central Avenue and Gramado Covered Street are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Snowland Park. Traveling with kids? Consider Exceed Games Park Gramado and Santa Claus Village. Visit our Gramado travel guide
Map
Rua Dartagnan Oliveira, 237, Gramado, RS, 95670-000

What's nearby

  • Orchids Park
    Orchids Park
    9 min walk - 0.5 miles
  • Hollywood Dream Cars Museum
    9 min walk - 0.5 miles
  • Super Carros
    10 min walk - 0.6 miles
  • Santa Claus Village
    2 min drive - 0.8 miles
  • Dreamland Wax Museum
    3 min drive - 1.3 miles

Getting around

  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani)
    67 min drive

Restaurants

  • Rasen Braza
    10 min walk
  • Restaurante Aquecee
    8 min walk
  • Pizzaria Heróis Da Pizza
    10 min walk
  • Bistro Galo Vermelho
    3 min walk
  • Hotel Gramado Palace
    2 min walk

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9.4 out of 10, Exceptional, 828 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Private picnics
  • Snack bar/deli

Things to do

  • 2 indoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Ecotours
  • Playground
  • Seasonal outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • 2 indoor pools
  • Arcade/game room
  • Baby bath
  • Children's pool
  • Children's toys
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • Elevator

More

  • 1 building
  • 3 floors
  • Built in 1982
  • Communal living room
  • Fireplace in lobby
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Late-night room service
  • Minibar

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
The seasonal pool will be open from November to March

Frequently asked questions

Does Hotel Gramado Palace have a pool?

Yes, this property has 2 Indoor pools, a seasonal outdoor pool, and a children's pool.

Is Hotel Gramado Palace pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Gramado Palace?

Check-in start time: 2 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel Gramado Palace?

Check-out is at 11 AM.

Where is Hotel Gramado Palace located?

Located in Dutra, this family-friendly Gramado hotel is within a 10-minute walk of Hollywood Dream Cars Museum, Exceed Games Park Gramado, and Orchids Park. Gramado Covered Street is 1.6 mi (2.7 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Gramado Palace Reviews

9.4

Exceptional

9.6

Cleanliness

9.6

Location

9.6

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 200 out of 274 reviews
Rating 8 - Good. 64 out of 274 reviews
Rating 6 - Okay. 6 out of 274 reviews
Rating 4 - Poor. 4 out of 274 reviews
Rating 2 - Terrible. 0 out of 274 reviews

Reviews

Verified

10/10 Excellent

JULIANO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente Hotel!!! É uma experiência única, quase uma viagem no tempo!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jeferson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Café ótimo, quarto bom com bo avista para natureza.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

MARCIA A DA

Liked: Cleanliness, staff & service, property conditions & facilities
Muito.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Lidiane

Liked: Cleanliness, staff & service, amenities
Impecável em tudo!
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Roni Evandro

Liked: Cleanliness, staff & service, amenities
Quarto estava impecável. Roupas de cama e toalhas muito limpas e de qualidade. Funcionários atenciosos.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Carlos

Liked: Cleanliness, staff & service, amenities
Quarto e banheiro pequenos,
Stayed 4 nights in Jan 2026
Verified

8/10 Good

Priscila

Liked: Cleanliness, staff & service, amenities
Muito boa a estadia que tivemos
Stayed 3 nights in Dec 2025
Verified

6/10 Okay

Anderson

Liked: Cleanliness, amenities
Equipe da recepção precisa ser mais acolhedora
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Maurício

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lugar lindo e romântico. Quarto enorme limpo e cheiroso. Cama enorme e confortável. Piscina quente ela e limpa
Stayed 1 night in Oct 2025
Verified

4/10 Poor

JAYSON

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Nosso retorno ao hotel foi decepcionante. Voltamos após alguns anos, com muita vontade e boas lembranças, mas nos deparamos com uma estrutura comprometida — suja, desgastada e distante da qualidade que um dia nos encantou. Agradecemos pela gentileza do hotel em realizar a alteração no tipo de suíte, porém, percebemos que o espaço necessita de uma reforma urgente. As camas são pequenas e desconfortáveis, os móveis estão antigos, e tanto o ar-condicionado quanto a televisão apresentaram falhas constantes, ligando e desligando sozinhos diversas vezes. Em vários pontos, a estrutura geral encontra-se em estado preocupante. O motivo do nosso retorno, o café da manhã — que antes superava inclusive muitos cafés coloniais de Gramado — foi a maior decepção. O que antes era um banquete variado e farto, hoje se resume a um café simples e pobre em opções. Solicitamos reposições e, para nossa surpresa, fomos informados de que não seriam feitas. As geladeiras que antes exibiam frios frescos e variados agora estão praticamente vazias, e a tradicional mesa de frutas, que tanto apreciávamos, não existe mais. O mesmo ocorreu com os salgados, agora muito limitados. É triste ver um hotel tão elegante, com um bosque tão belo e uma história tão marcante, chegar a esse ponto de descuido. Hoje, guardaremos nossas lembranças com base no que o hotel já foi — pois, infelizmente, ele não é mais o mesmo. Agradecemos o respeito dos funcionários. Contudo, diante da experiência atual, não retornaremos.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quarto limpo, piscina limpa e excelente tamanho, atendimento excelente, restaurante e bar no hotel, trilha para passeio. Hotel maravilhoso e lindo no estilo provençal.Recomendo a experiência.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Rachel

Liked: Cleanliness, staff & service
O quarto estava limpo, o atendimento foi bom, o hotel é um pouco antigo e usa sistemas de gestao um pouco ultrapassadas como fichas etc., porém não atrapalhou a experiência final como uma boa estadia. O ambiente do hotel é lindo, agradavel, ideal para uma estadia a dois.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Thayna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Você se sente num palácio

Incrível, quartos sempre limpos, equipe sempre disposta a ajudar. Ideal para famílias.
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Daniela

Liked: Cleanliness, staff & service

Não compensa o valor pago

O hotel é lindo, com uma decoração antiga incrível que rende belíssimas fotos. O entorno é cheio de verde, uma natureza maravilhosa, e uma trilha para passear por dentro da mata. Os pontos negativos foram: cama desconfortável, tinha um buraco no meio (acho que juntaram dois colchões de solteiro), roupa de cama e banho não estavam 100% limpas. O café da manhã foi o pior de todos os lugares que já estive. Por ser um hotel grande, achei que seria bem melhor. Pouca variedade, bolos secos, nada saboroso. Me surpreendi negativamente. E a senhora da recepção não era simpática, nem atenciosa.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Jose luis c

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Espaço

Muita area verde
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Helena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel maravilhoso

O hotel é incrível, com atendimento sensacional e um restaurante que supera as expectativas.
Stayed 3 nights in Jul 2025
Verified

6/10 Okay

elisabete

Liked: Staff & service

Hotel satisfatório.

Café da manhã satisfatório, cama confortável. O horário de check out é 11h, 1 hora antes dos demais hotéis que me hospedei em Gramado.
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Talita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Foi incrível! O hotel em fica bem localizado, a cama era confortável tudo muito limpo, atendimento excelente assim que puder voltarei e super indico
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel maravilhoso, todos funcionários muito atenciosos e hotel muito limpo, com uma infraestrutura muito boa
Piscina Externa
Piscina Interna
Posta de Caminhada
Pórtico de Entrada
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Pedro Henrique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel incrível, atendimento excelente
Stayed 5 nights in Jun 2025
Verified

10/10 Excellent

Thalles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente custo benefício de hotel.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na arquitetura e construção
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Cleópatra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incrível! Amei esse lugar, lindo, aconchegante, comida boa, serviço de alta qualidade.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Rubem Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel bem bonito estava tudo ótimo.
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótimo

Hotel incrível,limpo e muito organizado. Única reclamação e que no café da manhã tinha pouca variedade de coisas salgadas tudo era doce que chegou repunar(salgado era pão de queijo,uma tortinha e frios só). De resto muito bom
Stayed 1 night in May 2025