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Exclusive Gramado Hotel & Spa by Gramado Parks

Property class: 3.5

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Photo gallery for Exclusive Gramado Hotel & Spa by Gramado Parks

An indoor swimming pool with a waterfall feature, lounge chairs, and a stone wall. - Exclusive Gramado Hotel & Spa by Gramado Parks (Gramado)
A modern indoor lounge area with reclining chairs and a stone wall backdrop. - Exclusive Gramado Hotel & Spa by Gramado Parks (Gramado)
A modern spa area with two hot tubs, wooden flooring, and a glass wall providing a view of the outdoors. - Exclusive Gramado Hotel & Spa by Gramado Parks (Gramado)
A buffet setup with various food items and plates. - Exclusive Gramado Hotel & Spa by Gramado Parks (Gramado)
A person in a white robe standing by a window with curtains, a bed with white bedding and patterned pillows, and wooden paneling on the wall. - Exclusive Gramado Hotel & Spa by Gramado Parks (Gramado)
At Exclusive Gramado Hotel & Spa by Gramado Parks, you can look forward to free continental breakfast, a terrace, and a coffee shop/cafe. Treat yourself to a massage at the onsite spa. Be sure to enjoy a meal at Signature, the on-site restaurant. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and a playground.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Classic Apartment

A neatly made bed with white linens and decorative pillows, a bedside table with a lamp, and a window with sheer curtains.

Classic Apartment

9.4 out of 10
Exceptional
(60 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Apartamento classico twin

A hotel room with two beds, wooden paneling on the walls, a large window with curtains, and a visible balcony.

Apartamento classico twin

9.4 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Classic Apartment, Accessible

A neatly made bed with white linens and decorative pillows, a bedside table with a lamp, and a window with sheer curtains.

Classic Apartment, Accessible

9.6 out of 10
Exceptional
(4 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Dutra, a neighborhood in Gramado, is home to Exclusive Gramado Hotel & Spa by Gramado Parks. Travelers who have shopping on the agenda can visit Gramado Covered Street and Gramado Central Avenue. Traveling with kids? Consider Exceed Games Park Gramado, or check out an event or a game at Pinheirais Stadium. Visit our Gramado travel guide
Map
Av. das Hortênsias 4079, Gramado, RS, 95670-000

What's nearby

  • A church with a tall steeple, a statue, and a small shrine.
    Gramado Central Avenue
    5 min drive - 1.7 miles
  • An indoor market with a glass ceiling, stalls on both sides, and a central walkway.
    Gramado Covered Street
    6 min drive - 2.0 miles
  • Hollywood Dream Cars Museum
    1 min walk - 0.1 miles
  • Super Carros
    9 min walk - 0.5 miles
  • Santa Claus Village
    14 min walk - 0.8 miles

Getting around

  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani)
    96 min drive

Restaurants

  • Rasen Braza
    11 min walk
  • Carne & Osso Steakhouse
    17 min walk
  • Restaurante Aquecee
    3 min walk
  • Pizzaria Heróis Da Pizza
    6 min walk
  • Chocolate Caseiro Planalto
    3 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered, secured self parking on site (BRL 50 per day)
  • Covered, secured valet parking on site (BRL 50 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Lobby Bar
  • Pool Bar
  • Signature

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Indoor pool
  • Playground
  • TV in common areas

Family friendly

  • Arcade/game room
  • Baby bath
  • Baby toys
  • Children's books
  • Children's dinnerware
  • Children's games
  • Children's pool
  • Children's toys
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Couples treatment rooms
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Pool access ramp on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Communal living room
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bed sheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 42-inch smart TV with cable channels

Food and drink

  • Champagne service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Heating
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Late check-in fee for check-in between 11:00 PM and noon
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Optional extras

  • Covered self parking fee: BRL 50.00 per day
  • Covered valet parking fee: BRL 50.00 per night
  • Late check-in fee for check-in between 11:00 PM and noon

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Pool access available from 10:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Does Exclusive Gramado Hotel & Spa by Gramado Parks have a pool?

Yes, this property has an indoor pool and a children's pool. Pool access is from 10:00 AM–10:00 PM.

Is Exclusive Gramado Hotel & Spa by Gramado Parks pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for BRL 50.00 per day. Valet parking is available for BRL 50.00 per night.

What time is check-in at Exclusive Gramado Hotel & Spa by Gramado Parks?

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM. Late check-in is available from 11:00 PM–noon for a fee.

What time is check-out at Exclusive Gramado Hotel & Spa by Gramado Parks?

Check-out is at noon.

Where is Exclusive Gramado Hotel & Spa by Gramado Parks located?

Located in Dutra, this family-friendly Gramado hotel is steps from Hollywood Dream Cars Museum and Prawer Chocolate Museum. Orchids Park and Saint George Castle Medieval Museum are also within 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Exclusive Gramado Hotel & Spa by Gramado Parks Reviews

9.4

Exceptional

9.6

Cleanliness

9.4

Amenities

9.6

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 646 out of 824 reviews
Rating 8 - Good. 113 out of 824 reviews
Rating 6 - Okay. 45 out of 824 reviews
Rating 4 - Poor. 11 out of 824 reviews
Rating 2 - Terrible. 9 out of 824 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel
Stayed 4 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Excelente!!
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was noise from upstairs but im not that sensitive of a person ... Everything was good. 5/5 experience. Oh! Valet is like 45R per day for your information.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Excelente
Stayed 3 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
.
Stayed 5 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incrível, tudo bem limpo e organizado, a equipe de funcionários era ótima e prestativa, café da manhã sensacional
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Boa equipe de funcionários; o estacionamento é terceirizado e bem pago, o restaurante a noite tem poucas opções, o café da manhã é variado, o playground quase não existe pequeno e mal localizado e a brinquedoteca tb é pequenos e pouco equipada, a piscina térmica tem a água muito quente
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente,indico a qualquer pessoa
Stayed 5 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Café da manhã, muito bom.
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel bem limpo, funcionários prestativos, ambiente familiar. Cafe da manha espetacular. Amamos!
Stayed 7 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nota 1000! Que experiência maravilhosa. Parabéns a todos desse lugar exemplar
Stayed 6 nights in Jul 2026
Verified review

4/10 Poor

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Passamos quase uma semana no hotel. A hospedagem teve pontos positivos, como atenção da maior parte dos funcionários, governança, mas pontos negativos também. O serviço de alimentação, tanto restaurante, como o serviço na piscina, foram péssimos. Em um jantar, não quiseram fornecer sobremesa a minha filha, alegando que a cozinha já havia fechado. Detalhe: cozinha fechava 22h30 e eram 22h29, quando pedimos. Além de terem esquecido o nosso pedido de sobremesa que foi feito com muito mais antecendência. Na piscina, a batata frita vinha fria, isto quando o hambúrguer não vinha sem ela, apesar de estar incluída no pedido. Sem contar também, uma funcionária chamada Bruna que controlava o acesso ao café da manhã, mas era deseducada. Enfim, não recomendo a estadia neste local.
Stayed 6 nights in Jul 2026
Verified review

4/10 Poor

Liked: Cleanliness, staff & service, amenities
Nunca dormi num hotel tão barulhento. Antes de 6 da manhã escutava cadeiras arrastando e barulhos no andar de baixo (ficamos no 2o andar então imagino que era perto da cozinha?) Alem disso escutávamos barulho da rua bem alto. Dormimos todos muito mal. O hotel é bonito e os quartos também (apesar de serem muito pequenos). O staff gentil e prestativo. Café da manhã bom. Pelo problema do barulho não voltaria a ficar lá.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel maravilhoso, tudo muito bom, café da manhã excelente, quartos amplos, confortáveis, equipe excepcional. Ótima localização também.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelentd hotel, limpo, cafe da manha delicioso, equipe atenciosa. Muito bem localizado.
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tudo organizado, limpo e com excelente atendimento. Voltaremos com certeza em breve.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ótimas instalações para família, com crianças. Ótima área de lazer.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel é muito bom. Informação importante é que trata-se de um hotel de quartos de proprietários distintos.
Stayed 7 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ótima estadia
Stayed 7 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nossa experiência foi positiva. O atendimento de toda a equipe foi um grande destaque: todos foram muito atenciosos e prestativos. Precisamos de um reparo no chuveiro durante a estadia e o problema foi resolvido rapidamente. Também recebemos um late check-out, o que fez bastante diferença para nossa viagem em família. O atendimento no restaurante também foi excelente, sempre cordial e eficiente. Como pontos de melhoria, acredito que o café da manhã poderia ter mais variedade e uma qualidade um pouco melhor. A limpeza do quarto, especialmente do box do banheiro, também pode ser mais cuidadosa. Outro ponto é que o ar-condicionado não possui controle individual por quarto, o que deixou o ambiente muito quente em alguns momentos, fazendo com que precisássemos abrir a janela para regular a temperatura. No geral, foi uma boa hospedagem e voltaria a me hospedar, principalmente pela qualidade do atendimento da equipe.
Stayed 7 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tudo perfeito!! Voltarei em breve!
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel excelente. Funcionários muito atenciosos e cuidadosos, muito ágeis quando acionados. Agradecimento especial a Madison. Voltaremos outras vezes.
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tudo muito bom, com atendimento diferenciado.
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente atendimento, café da manhã excelente.
Stayed 3 nights in Jun 2026