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Exclusive Gramado Hotel & Spa by Gramado Parks

3.5 star property
Families find a peaceful retreat at this Dutra hotel, where garden relaxation meets spa treatments, outdoor lounging, and delicious meals at Signature restaurant.

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Photo gallery for Exclusive Gramado Hotel & Spa by Gramado Parks

An indoor swimming pool with a waterfall feature, lounge chairs, and a stone wall. - Exclusive Gramado Hotel & Spa by Gramado Parks (Gramado)
A buffet setup with various food items and plates. - Exclusive Gramado Hotel & Spa by Gramado Parks (Gramado)
A person in a white robe standing by a window with curtains, a bed with white bedding and patterned pillows, and wooden paneling on the wall. - Exclusive Gramado Hotel & Spa by Gramado Parks (Gramado)
A modern indoor lounge area with reclining chairs and a stone wall backdrop. - Exclusive Gramado Hotel & Spa by Gramado Parks (Gramado)
A modern spa area with two hot tubs, wooden flooring, and a glass wall providing a view of the outdoors. - Exclusive Gramado Hotel & Spa by Gramado Parks (Gramado)
Exclusive Gramado Hotel & Spa by Gramado Parks greets travelers with warm hospitality. Enjoy free continental breakfast, spa facilities, and a pool. Kids have fun at the playground while parents savor meals at Signature restaurant. Welcoming environment.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Classic Apartment

A neatly made bed with white linens and decorative pillows, a bedside table with a lamp, and a window with sheer curtains.

Classic Apartment

9.4 out of 10
Exceptional
(54 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Apartamento classico twin

A hotel room with two beds, wooden paneling on the walls, a large window with curtains, and a visible balcony.

Apartamento classico twin

9.4 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Classic Apartment, Accessible

A neatly made bed with white linens and decorative pillows, a bedside table with a lamp, and a window with sheer curtains.

Classic Apartment, Accessible

9.4 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

About the neighborhood

Dutra, a neighborhood in Gramado, is home to Exclusive Gramado Hotel & Spa by Gramado Parks. Gramado Covered Street and Gramado Central Avenue are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Black Lake Park. Traveling with kids? Consider Exceed Games Park Gramado, or check out an event or a game at Pinheirais Stadium. Visit our Gramado travel guide
Map
Av. das Hortênsias 4079, Gramado, RS, 95670-000

What's nearby

  • An indoor market with a glass ceiling, stalls on both sides, and a central walkway.
    Gramado Covered Street
    6 min drive - 2.0 miles
  • Hollywood Dream Cars Museum
    1 min walk - 0.1 miles
  • Saint George Castle Medieval Museum
    4 min walk - 0.3 miles
  • Super Carros
    9 min walk - 0.5 miles
  • Santa Claus Village
    14 min walk - 0.8 miles

Getting around

  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani)
    96 min drive

Restaurants

  • Rasen Braza
    11 min walk
  • Restaurante Aquecee
    3 min walk
  • Hotel Gramado Palace
    6 min walk
  • Pizzaria Heróis Da Pizza
    6 min walk
  • Bistro Galo Vermelho
    3 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered self parking on site (BRL 50 per day)
  • Secured, covered valet parking on site (BRL 50 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Lobby Bar
  • Pool Bar
  • Signature

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Indoor pool
  • Playground
  • TV in common areas

Family friendly

  • Arcade/game room
  • Baby bath
  • Baby toys
  • Children's books
  • Children's dinnerware
  • Children's games
  • Children's pool
  • Children's toys
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Couples treatment rooms
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Pool access ramp on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Communal living room
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 42-inch smart TV with cable channels

Food and drink

  • Champagne service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Heating
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Late check-in fee for check-in between 11:00 PM and noon
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Covered self parking fee: BRL 50.00 per day
  • Covered valet parking fee: BRL 50.00 per night
  • Late check-in fee for check-in between 11:00 PM and noon

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Pool access available from 10:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Does Exclusive Gramado Hotel & Spa by Gramado Parks have a pool?

Yes, this property has an indoor pool and a children's pool. Pool access is from 10:00 AM–10:00 PM.

Is Exclusive Gramado Hotel & Spa by Gramado Parks pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for BRL 50.00 per day. Valet parking is available for BRL 50.00 per night.

What time is check-in at Exclusive Gramado Hotel & Spa by Gramado Parks?

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM. Late check-in is available from 11:00 PM–noon for a fee.

What time is check-out at Exclusive Gramado Hotel & Spa by Gramado Parks?

Check-out is at noon.

Where is Exclusive Gramado Hotel & Spa by Gramado Parks located?

Located in Dutra, this family-friendly Gramado hotel is steps from Hollywood Dream Cars Museum and Prawer Chocolate Museum. Orchids Park and Saint George Castle Medieval Museum are also within 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Exclusive Gramado Hotel & Spa by Gramado Parks Reviews

9.4

Exceptional

9.6

Cleanliness

9.4

Amenities

9.6

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 592 out of 753 reviews
Rating 8 - Good. 103 out of 753 reviews
Rating 6 - Okay. 40 out of 753 reviews
Rating 4 - Poor. 11 out of 753 reviews
Rating 2 - Terrible. 7 out of 753 reviews

Reviews

Verified review

10/10 Excellent

Frederico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel
Stayed 4 nights in Sep 2025
Verified review

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was noise from upstairs but im not that sensitive of a person ... Everything was good. 5/5 experience. Oh! Valet is like 45R per day for your information.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Livia basilio

Liked: Cleanliness, staff & service, amenities
Excelente!!
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

SERGIO

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Vlamison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, nice location! Do you can have everything around you and fill minutes from anywhere! I will go back soon!
Stayed 4 nights in Jun 2023
Verified review

10/10 Excellent

Breno

Liked: Cleanliness, staff & service, amenities
.
Stayed 5 nights in Nov 2025
Verified review

4/10 Poor

Danice

Liked: Cleanliness, staff & service, amenities
Nunca dormi num hotel tão barulhento. Antes de 6 da manhã escutava cadeiras arrastando e barulhos no andar de baixo (ficamos no 2o andar então imagino que era perto da cozinha?) Alem disso escutávamos barulho da rua bem alto. Dormimos todos muito mal. O hotel é bonito e os quartos também (apesar de serem muito pequenos). O staff gentil e prestativo. Café da manhã bom. Pelo problema do barulho não voltaria a ficar lá.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Rayza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quarto limpo, boa localização, lugar aconchegante, funcionários prestativos, excelente café da manhã
Stayed 6 nights in Jun 2026
Verified review

8/10 Good

cassio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Educação dos funcionários, localização e boas instalacoes
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

kaue

Liked: Cleanliness, staff & service, property conditions & facilities
Café top
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Maria Isabel

Liked: Cleanliness, staff & service, property conditions & facilities
Um dos melhores hotéis que já ficamos! Tudo limpo e organizado, os funcionários são muito receptivos, e educados, os meninos do café da manhã são gentis e atenciosos. A academia sempre limpa, os equipamentos estão bons.
Stayed 7 nights in Apr 2026
Verified review

6/10 Okay

silvania

Liked: Property conditions & facilities
Aquela s pessoa te abordando pra vender cotas de quarto no hotel são um abuso... tem gente te abordando na saida do café, na porta do elevador, e ainda ficam bravos se a pessoa não quer ouvir Café da manha ruim, tudo frio, industrializado, de má qualidade. piscina estava interditada de tão suja. jacuzzi tinha uma gordura marrom na água, Quartos mal limpos... mobiliario do hotel e toalhas bem desgastados
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Luiz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A piscina e a Hidro são muito boas. Os quartos são confortáveis, chuveiro muito bom,
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ótimo custo benefício. Estadia de acordo com as fotos e demais informações.
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

Antonio

Liked: Cleanliness
A estadia ia bem até o fds se aproximar. Parece que eles perdem o controle das coisas, conforme a lotação do hotel aumenta. A piscina apresentou um problema fixando interditada muitos dias da estadia. O agendamento das jacuzzi não funciona pq a galera não sai, não respeita e ngm informa sobre o tempo ter acabado. O restaurante do hotel também é muito bom, mas só quando está vazio. No mais, o que salva são os funcionários que são extremamente educados e prestativos.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Ednei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quarto muito limpo ,café muito bom .
Stayed 3 nights in Apr 2026
Verified review

6/10 Okay

Evellin Lidiane

Liked: Cleanliness, staff & service, property conditions & facilities
Escolhi esse hotel com a expectativa de descansar e aproveitar a área de lazer, o que infelizmente não aconteceu como planejado. Durante a estadia, a área de lazer estava em manutenção devido a um problema, o que foi uma grande decepção, já que esse foi um dos principais motivos da escolha. Vale destacar que o hotel foi solícito ao oferecer a possibilidade de utilizar a área de lazer de outras unidades da rede. No entanto, optei por não utilizar, pois buscava justamente a comodidade de aproveitar tudo no próprio local. Outro ponto negativo foi o conforto do quarto. A cama estava bastante irregular, parecendo uma “canoa” de um dos lados, o que prejudicou muito a qualidade do sono. Os travesseiros também deixaram a desejar, apesar de haver mais de uma opção disponível, todos eram muito moles e sem sustentação. Além disso, o estacionamento tem um custo elevado, R$45 por diária, o que considero alto. No restaurante, a experiência também não foi positiva.Pedi um parmegiana, mas a carne estava extremamente seca, sem suculência, o que comprometeu o prato. Por outro lado, o hotel tem seus pontos positivos. O café da manhã é bom, com variedade adequada, a academia é bem equipada para um hotel, a localização é excelente e o atendimento da equipe foi impecável, todos muito atenciosos e prestativos. Também tivemos momentos agradáveis durante a estadia, como uma experiência interativa para aprender a preparar um drink e uma apresentação ao vivo com uma moça tocando violino.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Luciano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muito bom mesmo
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Ernando

Liked: Cleanliness, staff & service, property conditions & facilities
O café da manhã tem pouca variedade e alguns itens são velhos
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sensacional. Excelente hotel, equipe e acomodação
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Lucas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel incrível,tudo lindo e limpo. Quarto confortável,café da manhã bom porém repetitivo.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Ernando

Liked: Cleanliness, staff & service, property conditions & facilities
Boa variedade no café da manhã, hidromassagens e piscina excelentes para relaxar.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

ALINE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top tudo perfeito!!!
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Quarto espacoso, otimo cafe da manha. E equipe bem treinada.
Stayed 5 nights in Apr 2026
Verified review

6/10 Okay

Anderson

Liked: Cleanliness
Disliked: Staff & service
O sistema do hotel estava sempre fora do ar. O hotel tem estacionamento incluído no valor da diária mas, a recepção só dá a opção do com manobrista cobrando uma taxa extra. Como tem um único funcionário, existe uma longa fila de espera pros veículos. Os funcionários do restaurante estão preocupados em oferecer as promoções e não trazem o que foi solicitado. A academia não funciona no horário estipulado. A piscina estava suja e as jacuzis sempre em manutenção. No geral, hotel está bem cuidado, limpo e confortável.
Stayed 3 nights in Apr 2026