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249 DESIGN HOTEL

Property class: 4
Travelers find a rejuvenating retreat at this Planalto hotel where spa treatments complement delicious dining in a sophisticated setting

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Photo gallery for 249 DESIGN HOTEL

A modern multi-story building with large glass windows, a stone facade, and a landscaped garden with rocks and shrubs. - 249 DESIGN HOTEL (Gramado)
A spacious, multi-level interior with modern furnishings, including leather sofas and a central wooden table with a floral arrangement. - 249 DESIGN HOTEL (Gramado)
A wooden-paneled bedroom with a bed, a desk, and a mirror. - 249 DESIGN HOTEL (Gramado)
A modern interior with a fireplace, wooden furniture, and a plant. - 249 DESIGN HOTEL (Gramado)
A staircase with wooden steps and metal railings, a leather chair, and a curtain. - 249 DESIGN HOTEL (Gramado)
249 DESIGN HOTEL in Planalto offers a refined experience with a full-service spa and restaurant. Guests enjoy a complimentary English breakfast and a manager's reception. Multilingual staff and concierge enhance stays at this smoke-free property near Gramado Covered Street.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for SUÍTE MASTER

A wooden cabin-style bedroom with a large bed, a small table with chairs, and a TV.

SUÍTE MASTER

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

View all photos for SUÍTE PLÁTANO

A hotel room with a large bed, a TV mounted on the wall, a desk, and a chair.

SUÍTE PLÁTANO

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for SUÍTE PLÁTANO COM ACESSIBILIDADE

A hotel room with a large bed, wooden headboard, two bedside tables, and a nightstand.

SUÍTE PLÁTANO COM ACESSIBILIDADE

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for SUÍTE ARAUCÁRIA

A modern hotel room with a large bed, a flat-screen TV, a wooden floor, and a mirror.

SUÍTE ARAUCÁRIA

8.0 out of 10
Very good
(1 review)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for SUÍTE FAMÍLIA

A hotel room with a large bed, a flat-screen TV mounted on the wall, a blue sofa, and a window with curtains.

SUÍTE FAMÍLIA

  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suíte Superior

A loft-style room with a wooden floor, a metal-framed chair, a small wooden table, and a staircase leading to an upper level.

Suíte Superior

  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed
  • Free WiFi

About the neighborhood

Located in Planalto, a neighborhood in Gramado, 249 DESIGN HOTEL is in the entertainment district. Gramado Gateway and Rotula of Flags are local landmarks, and some of the area's activities can be experienced at Pinheirais Stadium and Tomasini Kart Circuit. Mini Mundo and Gramado Tennis Club are also worth visiting. Visit our Gramado travel guide
Map
R. Leopoldo Rosenfeld, 249, Gramado, RS, 95675-060

What's nearby

  • A miniature model of a village with a water feature, buildings, and a castle.
    Mini Mundo
    10 min walk - 0.6 miles
  • A park with a pond, swan-shaped boats, and a person with an umbrella.
    Black Lake Park
    10 min walk - 0.6 miles
  • A fountain in front of a historic building with a sign reading "Fonte do Amor Eterno".
    Gramado Central Avenue
    17 min walk - 1.0 mile
  • A church with a tall steeple and a clock, surrounded by modern buildings and well-maintained gardens.
    Sao Pedro Church
    19 min walk - 1.0 mile
  • An indoor market with a glass ceiling, stalls on both sides, and a central walkway.
    Gramado Covered Street
    3 min drive - 1.0 mile

Getting around

  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani)
    80 min drive

Restaurants

  • Cantina Pastasciutta
    18 min walk
  • Hector Pizzaria
    12 min walk
  • Galeto Itália
    10 min walk
  • Sopas da Serra
    6 min walk
  • Chateau Dos Platanos
    6 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site

Food and drink

  • Free English breakfast available daily 8:00 AM to 11:30 AM
  • A restaurant
  • Free daily manager's reception

Things to do

  • Full-service spa

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Lockers

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Full-service spa

  • Massage
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels

Food and drink

  • Champagne service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop-compatible safe
  • Mobile key entry

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of BRL 90 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Pet fee: BRL 90 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Is 249 DESIGN HOTEL pet-friendly?

Yes, 249 DESIGN HOTEL allows cats and dogs (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a fee of BRL 90 per accommodation, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at 249 DESIGN HOTEL?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at 249 DESIGN HOTEL?

Check-out is at noon.

Where is 249 DESIGN HOTEL located?

Located in Planalto, this spa hotel is within 1 mi (2 km) of Gramado Gateway and Gramado Covered Street. Joaquina Rita Bier Lake and Black Lake Park are also within 10 minutes.

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Reviews

249 DESIGN HOTEL Reviews

9.8

Exceptional

10

Cleanliness

9.6

Amenities

10

Staff & service

10

Property conditions & facilities
Rating 10 - Excellent. 49 out of 56 reviews
Rating 8 - Good. 5 out of 56 reviews
Rating 6 - Okay. 2 out of 56 reviews
Rating 4 - Poor. 0 out of 56 reviews
Rating 2 - Terrible. 0 out of 56 reviews

Reviews

Verified review

10/10 Excellent

Neiva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Maravilhoso! Foi uma hospedagem onde tudo foi perfeito, quarto impecável, atendimento excelente, uma equipe bem preparada em atender. Café da manhã perfeito e tudo muito bom. Levamos pet e o hotel teve o cuidado em deixar tudo preparado, inclusive com mimos de boas vindas. Voltaria com certeza e indico de olhos fechados.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

MARCOS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O Hotel é muito novo é confortável. Os funcionários são extremamente gentis e o café da manhã é bem variado e amplo. A localização é adequadamente próxima do centro porém fora da bagunça da zona central o que é conveniente. Tem estacionamento gratuito.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Milton

Liked: Cleanliness, staff & service, property conditions & facilities
Tudo excelente
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

LUCILENE

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente atendimento! Local tranquilo, próximo ao centro de Gramado
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

PAOLA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel ótimo e pet friendly! Equipe atenciosa e fizeram com que nossa hospedagem fosse maravilhosa.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

André

Liked: Cleanliness, staff & service, amenities
Incrivel!!! Além da estrutura ser muito bonita, cama muito macia e toalhas muito cheirosas, os funcionários são extremamente simpaticos e acolhedores, principalmente o Marcelo e o Cristian!
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

fabio

Liked: Cleanliness, staff & service, amenities
Atendimento excelente, equipe solicita, café da manhã excelente e ótimas acomodações.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Guilherme

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Equipe de funcionários muito educada e atenciosa. Excelente opções de café da manhã. Quarto muito limpo e aconchegante.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, amenities
tivemos um pequeno problema com o ar condicionado que estava pingando e prontamente a equipe já nos transferiu de quarto. super atenciosos, foi tudo perfeito! Café da manhã muito bom; quarto espaçoso; televisão smart; limpo; cama maravilhosa...
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Douglas Rafael

Liked: Cleanliness, staff & service, amenities
O quarto estava ótimo. Destaque total para a equipe, super atenciosos e muito prestativos.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Simone

Liked: Cleanliness, staff & service, amenities
Equipe muito gentil, lugar incrível , bonito e de bom gosto.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, amenities
Cama, espaços e café da manhã tudo muito bom!
Stayed 1 night in Dec 2025
Verified review

8/10 Good

marcelino luiz

Liked: Cleanliness, staff & service, amenities
trocamos de quarto, tudo ok. a recepçao foi otima
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

LUCAS S

Liked: Cleanliness, staff & service, amenities
Quarto amplo, cheiroso e limpo, ótimo chuveiro no banheiro. Equipe extremamente atenciosa e simpática, tornou nossa estadia ainda mais especial. O café da manhã é uma delícia, com diversas opções. Ótima localização! Com certeza voltaremos!
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boa localização, perto do centro (5min de carro), mas longe da muvuca, quarto amplo, banheiro com chuveiro ótimo pra nós mulheres com cabelos longos kkkkk seguindo na mesma linha, o secador de cabelo é bem forte (pro padrão dos secadores de hotel). Café da manhã bem servido, com muitas opções e vou deixar minha estrelinha pra panqueca de doce de leite (delis)! Toda a equipe muito cordial e solicita. Único ponto negativo é que achamos a laje um pouco fina e os vizinhos de cima era bem barulhentos (a ponto de andar de salto alto quase meia noite e de manhã cedo, antes do café da manhã). Nada que atrapalhasse nossa experiência, as vezes um problema maior de educação das outras pessoas mesmo. Voltaríamos com certeza.
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Raphaella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Atendimento excelente

Ficamos hospedados durante um final de semana neste hotel e foi maravilhoso. O quarto super confortável, chuveiro bom e o atendimento é espetacular. Todos os funcionários muito educados e solicitos. Há uma delicadeza e um cuidado com os hóspedes que não se vê em todo lugar. Chegamos e fomos recebidos com uma mensagem e brigadeiros no quarto, que se repetiu para as noites seguintes - sempre um mimo para os hóspedes. O café da manhã é incrível! Muita variedade e algo que eu nunca vi - não tem horário de encerramento, apenas quando o último hóspede toma café. No checkout uma sacola com cookies e água geladinha para nos acompanhar na viagem. Sem dúvidas voltaremos a nos hospedar aqui numa próxima vinda a Gramado.
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Ilan Cássio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10

Perfeito! O hotel é novinho. Instalações modernas. Limpo. Confortável. Café da manhã delicioso. Recomendo demais!
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Top!

O hotel é incrível, atendimento excelente, café da manhã maravilhoso e tudo de muito bom gosto. Eu sou alérgico tenho asma; pedi ao hotel que tivessem cuidado com a limpeza do quarto e não tive nenhum problema respiratório durante a estadia o que é muito comum toda vez que eu viajo. Recomendo muito esse hotel! Amei!
Stayed 5 nights in Jul 2025
Verified review

10/10 Excellent

Joao Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel confortável e bem localizado
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Byanca Marcos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Uma excelente escolha em Gramado

hotel novo muito bonito, quarto confortável, roupa de cama e toalhas de ótima qualidade, limpeza excelente e atendimento diferenciado! Café da manha maravilho! Recomendo esse hotel!
Stayed 4 nights in May 2025
Verified review

10/10 Excellent

Mari Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel perfeito!!!

Hotel lindo, atendimento perfeito, café da manhã até meio-dia e maravilhoso!!! Só vá!!!!
Stayed 1 night in May 2025
Verified review

8/10 Good

Marcelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótimo atendimento para hospedagem

Atendimento excelente. Todos muito atenciosos e prestativos, em especial, Marcelo, Patrícia e os recepcionistas da noite. Única sugestão de melhoria seria em relação ao café da manhã: colocar mais funcionários para atendimento; faltam opções de cucas e bolos, que é o que se espera em um café na serra; disponibilizar café em térmicas, que fiquem à disposição dos hóspedes, o fato de esperar que tragam até a mesa causa demora e, muitas vezes, o café chega frio. No mais, tivemos uma ótima estadia com nosso pet.
Stayed 4 nights in Apr 2025
Verified review

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Conforto, localização e bom atendimento.

Tivemos uma ótima estadia. Todos os funcionários foram muito atenciosos e corteses. O café, sem horário de encerramento, é excelente! Enfim, uma ótima opção em Gramado.
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

LUIZ ANTONIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel excelente! Café da manhã diferenciado com ótimas opções e atendimento impecável!
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Loredan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excepcional

Está dia muito boa Hotel extremamente confortável pessoas solícitas e a localidade próxima do centro de Gramado.
Stayed 1 night in Mar 2025