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Berghotel Hammersbach, Sure Hotel Collection by Best Western

Property class: 4

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Photo gallery for Berghotel Hammersbach, Sure Hotel Collection by Best Western

An indoor swimming pool with clear water, surrounded by lounge chairs and a reception area. - Berghotel Hammersbach, Sure Hotel Collection by Best Western (Grainau)
A hotel lobby with a circular seating area, columns, and a tiled floor. - Berghotel Hammersbach, Sure Hotel Collection by Best Western (Grainau)
A cozy lodge with a well-lit exterior, a wooden bench, and a stone pathway leading to the entrance. - Berghotel Hammersbach, Sure Hotel Collection by Best Western (Grainau)
A multi-story hotel with outdoor seating and bicycles parked in front. - Berghotel Hammersbach, Sure Hotel Collection by Best Western (Grainau)
A lobby with a wooden reception desk, leather armchairs, a small round table, and a fireplace. - Berghotel Hammersbach, Sure Hotel Collection by Best Western (Grainau)
Consider a stay at Berghotel Hammersbach, Sure Hotel Collection by Best Western and take advantage of a free breakfast buffet, a terrace, and shopping on site. Skiers and snowboarders can spend time on the slopes at this hotel offering a ski shuttle, ski passes, and ski equipment rentals. Indulge in Ayurvedic treatments, a facial, and a manicure/pedicure at Spabereich, the onsite spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and Regional cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and a hair salon.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Classic Room

A hotel room with a wooden headboard, a bed with a plaid blanket, bedside lamps, and a wardrobe with a mirror.

Classic Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, Multiple Beds, Balcony, Annex Building

A hotel room with a large bed, a green armchair, a gray sofa, and a small table.

Standard Room, Multiple Beds, Balcony, Annex Building

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Comfort Room

A hotel room with a bed, two nightstands, a wooden chair, and a window with curtains.

Comfort Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Superior Room

A cozy attic room with two beds, a desk, and a chair.

Superior Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Classic Room

A hotel room with a wooden desk, a television, a red chair, a bed with a plaid blanket, and a window with curtains.

Classic Room

  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Suite

A living room with a grey sofa, a small wooden table, and a vase of flowers.

Suite

  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

View all photos for Standard Apartment

A modern kitchen with wooden cabinets and a built-in coffee maker. There is a dining area with a red chair and a small table.

Standard Apartment

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

APARTMENT THREE BEDS

  • Sleeps 10

APARTMENT WITH BALCONY

  • Sleeps 10

View all photos for Apartment - 1 Double 2 Single Beds Separate Building Balcony Desk Safe Free Wi-Fi Full Breakfast

A bedroom with a wooden ceiling, a bed with multiple pillows, a bedside table, a TV, and a bathroom visible through an open door.

Apartment - 1 Double 2 Single Beds Separate Building Balcony Desk Safe Free Wi-Fi Full Breakfast

  • 27 sq m
  • Sleeps 4
  • 1 Double Bed

About the neighborhood

Located in Grainau, Berghotel Hammersbach, Sure Hotel Collection by Best Western is connected to a rail/subway station. While the natural beauty of Eibsee and Zugspitze can be enjoyed by anyone, those looking for an activity can check out Garmisch-Partenkirchen Ski Resort. Laber and Sommerrodelbahn Biberwier are also worth visiting. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the snowshoeing and sledding. Visit our Grainau travel guide
Map
Kreuzeckweg 2-6, Grainau, 82491

What's nearby

  • A forested mountain landscape with dense trees and snow-capped peaks.
    Garmisch-Classic
    11 min walk - 0.6 miles
  • Grainauer Kurpark
    6 min drive - 1.6 miles
  • Grainau Swimming Pool
    6 min drive - 1.5 miles
  • Kreuzeckbahn
    12 min drive - 4.1 miles
  • 4 Olympia-Downhill
    12 min drive - 4.1 miles

Getting around

  • Untergrainau Station
    4 min drive
  • Munich Airport (MUC)
    118 min drive

Restaurants

  • Zuggy's Base Camp
    7 min drive
  • Summit Café
    5 min drive
  • The Local Cure Lounge Bar
    6 min drive
  • Lokal zur Molle
    3 min drive
  • Pizzaria Da Franco
    4 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Ski shuttle nearby
  • Uncovered self parking on site (EUR 10.50 per day)
  • Limited onsite self parking (max 1 space per unit)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 3 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bauerstube
  • Hammersbacher Hütte
  • Kaminbar
  • Kreuzeck

Things to do

  • Bicycle rentals
  • Books
  • Full-service spa
  • Games
  • Health club
  • Indoor pool
  • Library
  • Piano
  • Sauna
  • Shopping
  • Ski equipment rentals
  • Ski lessons
  • Ski passes
  • Ski storage
  • Steam room
  • TV in common areas

Family friendly

  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (weekly)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4 meeting rooms
  • Business center

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room
  • Thalassotherapy

Accessibility

  • Elevator
  • Tile flooring in public areas

More

  • 3 buildings
  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Connecting rooms available
  • Heating
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Late check-out fee: EUR 50

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination

Negative COVID-19 test result requirement applies to all guests aged 6 and up, and test must have been administered no more than 24 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete vaccination at least 1 days prior to check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per pet, per night

Service animals are welcome, and are exempt from fees

Welcoming dogs only

Food and water bowls are available

Children and extra beds

Children are welcome

2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for EUR 50.0 per day

Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.50 per person, per night for adults; EUR 1.50 per night for guests aged 6-15 years old. This tax does not apply to children under 6 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: EUR 10.5 per day
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 50
  • Rollaway bed fee: EUR 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
Guests traveling with a dog must contact the property prior to check-in

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision

Property class

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Frequently asked questions

Does Berghotel Hammersbach, Sure Hotel Collection by Best Western have a pool?

Yes, this property has an indoor pool.

Is Berghotel Hammersbach, Sure Hotel Collection by Best Western pet-friendly?

Yes, dogs are allowed at this property. There's a fee of EUR 20 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is available for EUR 10.5 per day. Limited spots are available.

What time is check-in at Berghotel Hammersbach, Sure Hotel Collection by Best Western?

Check-in start time: 3 PM; Check-in end time: 11:30 PM. Late check-in is available during limited hours.

What time is check-out at Berghotel Hammersbach, Sure Hotel Collection by Best Western?

Check-out is at 11:00 AM. Late check-out is available for EUR 50.

Where is Berghotel Hammersbach, Sure Hotel Collection by Best Western located?

Conveniently located near the ski slopes, this Grainau hotel is connected to a rail/subway station, within 2 mi (3 km) of Kreuzeckbahn and Garmisch-Classic, and close to winter sports such as cross-country skiing and snowshoeing. Garmisch-Partenkirchen Ski Resort and Kandahar-Exrpress are also within 3 mi (5 km).

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Reviews

Berghotel Hammersbach, Sure Hotel Collection by Best Western Reviews

8.8

Excellent

9.2

Cleanliness

9.2

Location

9.0

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 293 out of 570 reviews
Rating 8 - Good. 212 out of 570 reviews
Rating 6 - Okay. 45 out of 570 reviews
Rating 4 - Poor. 14 out of 570 reviews
Rating 2 - Terrible. 6 out of 570 reviews

Reviews

Verified review

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Everything was up to expectations good location clean and friendly
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Ashlie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome location, pool was huge and warm, breakfast was amazing
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

John

Liked: Amenities
Excellent facilities. Wonderful restaurant. Pool was amazing and perfect after a long hike. Highly recommend. The area is amazing too…
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Great breakfast. Would definitely stay here again
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic buffet dinner! Comfortable beds. Staff very friendly!
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Ralf Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Easy train to Garmisch. Quiet and staff were so friendly and helpful. They even had stamps for sale for our letters and postcards. Breakfast was excellent with a big variety of foods, even an omelet/egg station. Train to Eibsee/Zugspitze is a mini block away and takes you right there (train passes provided to us as part of our stay). Great experience and would return
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Yu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great location, helpful staff. Our room had a beautiful view of the mountains and the swimming pool was a highlight
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

Nels

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding front desk staff and pristine rooms. We enjoyed the wonderful pool each day after magnificent hikes.
Stayed 11 nights in Apr 2024
Verified review

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in a beautiful area. Definitely for the more outdoor pursuits. Good dinner and breakfast rooms clean and the area around is gorgeous.
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful, quiet place to stay!

Wonderful property and a fantastic location within the area. Easy access to the train that goes to Garmisch as well as the Eibsee and Zugspitze. Not as busy of an area as Garmisch which we enjoyed. Great amenities and restaurant.
Stayed 3 nights in Jul 2024
Verified review

10/10 Excellent

JASON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view. Breakfast was very good.
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for walking and the train to the Zugspitze cable car. Staff were kind and helpful. Nice breakfast and good facilities are
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Søren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good for a visit to Zugspitze

Train to Zugspitze at the doorstep, Quiet location, friendly staff, good breakfast selection, great indoor pool at a size allowing you to actually swim.
Stayed 3 nights in Jun 2024
Verified review

8/10 Good

Alain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Holydays in Tyrol

Hotel well situated near Zugspitze, Eibsee, Garmisch. Nice breakfast and diner buffets.
Stayed 2 nights in Aug 2023
Verified review

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is close to the cog wheel train that takes you to Eibsee for Zugspitze. It has a spa and pool and 3 restaurants
Stayed 1 night in Oct 2023
Verified review

10/10 Excellent

Jakob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quintessential mountain hotel

Lovely hotel. Room next to a bubbling stream. Pool to cool off in. Drinks. Great breakfast buffet. Lovely location. Nice atmosphere.
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room and dog friendly, staff were nice and helpful. Dinner was also good and they were accomodating for gluten free. Location is very convenient for Zugspitze and hiking. We unfortunately were staying only one night and our hike second day was rained off so we would like to return for longer next time to explore the area more.
Verified review

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stay at this hotel annually coming from California …for the service and cleanliness. Breakfast offers are wonderful! Convenient to train and bus. Pool was well maintained.
Stayed 4 nights in Jun 2024
Verified review

10/10 Excellent

Caitlin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fun place to stay.

They have a great pool and awesome sauna. The breakfast is well done. You are right at the trail just outside the door to go hiking. You get local transport discount. View is awesome!! Room was average but the rest was great!!
Stayed 2 nights in May 2024
Verified review

10/10 Excellent

Carol

Liked: Amenities, property conditions & facilities
Amazing day! The staff was the best part. We asked for an ice machine, but they don’t have them at hotels in Europe. A very nice staff member immediately helped us and ran and got us ice for our water bottles for the day. Went out of his way. Amazing place to stay!
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Kris

Liked: Cleanliness, staff & service, amenities
Nice environment and very good restaurant and staff. Unfortunately the room was outdated (except for the TV). It was located in front of the main building.
Stayed 4 nights in Aug 2023
Verified review

4/10 Poor

Michael

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was average, not very clean. Had a weird odor. Did not have an iron. Parking was also horrendous. By 7pm all parking on the premises was completely taken. No AC (which I know is common in Europe). Area around the property is beautiful. Decent location.
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Fung

Liked: Cleanliness, staff & service, room comfort

Hotel

It is a nice hotel which is near the train station and bus stop within 3 minutes walk distance. Hotel is situated in a quiet environment. Users please be reminded to ask Hotel to send you QR code in advance. It facilitates to free ride to local train and bus. Morning breakfast are diversified with meat, eggs, cereals, cheese jams and bread etc, certainly fill your stomach quality needs.
Stayed 2 nights in Oct 2024
Verified review

8/10 Good

J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous location and great facilities

Location and facilities are what make this hotel. It sits on a junction of some of the best walking routes, at the foot of the Zugspitze. If you have to pay for parking then euro 9.50 isn't excessive. Breakfast is lavish and seat yourself and a serve yourself buffet. If I have one gripe it's that room cleaning can be late in the day. Wellness area spacious separate good size pool and gym. Bus and train stops about 10 metres from the hotel.
Stayed 5 nights in Aug 2023
Verified review

6/10 Okay

Ralph

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The renovated rooms are good, the non renovated ones you shouldn't offer for that price (they are old, look cheap and a lot of broken things are in the room). We booked a renovated room but first got a non renovated one. Had to complain and then could change the room. In the renovated room the W-LAN didn't work and wasn't fixed within 3 days, beside that the service was good. The location is very good and we really liked the breakfast.
Stayed 3 nights in May 2024