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Gouves Bay by Omilos Hotels

Property class: 4

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Photo gallery for Gouves Bay by Omilos Hotels

A swimming pool with lounge chairs and umbrellas, a bar area, and a building with a modern design. - Gouves Bay by Omilos Hotels (Hersonissos)
A modern hotel room with a large bed, a sofa, a small table, and a balcony with a view of the city. - Gouves Bay by Omilos Hotels (Hersonissos)
A modern hotel lobby with a bar area, seating, and a reception desk. - Gouves Bay by Omilos Hotels (Hersonissos)
A hotel room with a large bed, a desk, a chair, a potted plant, and a view of the ocean. - Gouves Bay by Omilos Hotels (Hersonissos)
A restaurant with tables set for dining, overlooking a pool and the ocean. - Gouves Bay by Omilos Hotels (Hersonissos)
You can look forward to a poolside bar, a playground, and a gym at Gouves Bay by Omilos Hotels. For some rest and relaxation, visit the sauna. The on-site restaurant offers lunch and dinner. In addition to a snack bar/deli, guests can connect to free WiFi in public areas.

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • All inclusive
  • Parking included
  • Restaurant
  • Air conditioning
  • Gym

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Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Double Room

A hotel room with a large bed, a desk, a chair, and a view of the sea.

Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Triple Room

A modern hotel room with a large bed, a sofa, a small table, and a balcony with a view of the city.

Triple Room

  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed OR 1 Double Bed and 1 Twin Sofa Bed

View all photos for Quadruple Room

A hotel room with a bed, a wooden bench, a balcony with a table and chairs, and an air conditioning unit.

Quadruple Room

  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Twin Bunk Bed

View all photos for Villa

A two-story building with a balcony, surrounded by greenery and a clear sky.

Villa

  • Sea view
  • 200 sq m
  • 4 bedrooms
  • Sleeps 9
  • 2 Double Beds and 5 Twin Beds

About the neighborhood

Hersonissos is home to Gouves Bay by Omilos Hotels. The area's natural beauty can be seen at Stalis Beach and Marina Beach, while Lychnostatis and Museum of Ancient Greek Technology are cultural highlights. Star Beach Water Park and Dinosauria Park are also worth visiting. Discover the area's water adventures with fishing nearby, or enjoy the great outdoors with horse riding and hiking/biking trails. Visit our Hersonissos travel guide
Map
Agiou Konstantinou, Crete Island, Hersonissos, Heraklion, 70014

What's nearby

  • A beach with two blue lounge chairs and a beach umbrella.
    Stalis Beach
    16 min drive - 13.5 miles
  • A marina with numerous boats docked, a stone wall, and buildings in the background.
    Heraklion Port
    21 min drive - 13.7 miles
  • Ekklisia Agios Konstantinos
    2 min walk - 0.1 miles
  • Marina Beach
    10 min walk - 0.6 miles
  • Gouves Beach
    2 min drive - 0.8 miles

Getting around

  • Nikos Kazantzakis Airport (HER)
    19 min drive

Restaurants

  • Desmaria
    15 min walk
  • The Island Bar & Restaurant
    7 min walk
  • Zorbas Taverna Restaurant Beach Bar
    17 min walk
  • Pella Taverna
    16 min walk
  • Baraki Cafe
    11 min walk

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 1:00 PM to 2:00 PM on request
  • Free self parking on site

Food and drink

  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Gym
  • Playground
  • Sauna

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Pool loungers

Spa

  • Manicures/pedicures

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch TV with satellite channels

Food and drink

  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination

Negative COVID-19 test result requirement applies to all guests aged 14 and up, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete vaccination at least 14 days prior to check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 3.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 10.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 35 per person (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Property Registration Number 1039K032A0009300

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using information in the booking confirmation

Frequently asked questions

Does Gouves Bay by Omilos Hotels have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

Is Gouves Bay by Omilos Hotels pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Gouves Bay by Omilos Hotels?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Gouves Bay by Omilos Hotels?

Check-out is at 11:00 AM.

Does Gouves Bay by Omilos Hotels provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 1:00 PM–2:00 PM on request. A fee of EUR 35 per person applies.

Are there all-inclusive benefits at Gouves Bay by Omilos Hotels?

Yes, the property is all-inclusive.

Where is Gouves Bay by Omilos Hotels located?

Situated in Hersonissos, this all-inclusive hotel is within a 15-minute walk of Ekklisia Agios Konstantinos and Marina Beach. Gouves Beach and Dinosauria Park are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Gouves Bay by Omilos Hotels Reviews

7.2

Good

7.4

Cleanliness

4.0

Location

8.2

Staff & service

6.6

Property conditions & facilities
Rating 10 - Excellent. 10 out of 38 reviews
Rating 8 - Good. 14 out of 38 reviews
Rating 6 - Okay. 6 out of 38 reviews
Rating 4 - Poor. 3 out of 38 reviews
Rating 2 - Terrible. 5 out of 38 reviews

Reviews

Verified review

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and even nicer staff, we had a great time here
Stayed 7 nights in Aug 2026
Verified review

8/10 Good

Janne

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Bar staff were super friendly. Some of foods were often finished. Gym aircondition didnt work.
Stayed 7 nights in Jul 2024
Verified review

8/10 Good

Yair

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would give the place 10 points! And that's because it was worth the money during the time we were there. Although it's not a 5 star hotel and even an old one with an all inclusive service that is still stuck in time... At the same time, you can enjoy the service that the hotel offers both in terms of food, rooms and service. The food - needs improvement! Both in terms of quality and in terms of serving. You can at least upgrade the way of serving to be more respectable! The rooms - different types, some are small, but comfortable. You can always improve with new mattresses and even an air conditioner or refrigerator that makes noise at night. The service - this is actually the strong point of the place! It makes up for everything else... The staff at the reception is amazing, attentive and respectful of every question and request. The waiters in the restaurant and the Kissaot bar are always smiling and available for any question or request. Overall, I would recommend everyone to come, especially the apartments and the attitude! Thanks to the staff at the reception, restaurant and bar!!!
Stayed 4 nights in May 2025
Verified review

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Couldn’t fault
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 8 nights in Aug 2025
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very bad

Very bad service, the room was not fresh, the cocktails was very bad and the food was very bad. It was so bad that we didn’t stayed at the night.
Stayed 1 night in Jul 2024
Verified review

8/10 Good

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kein Strand vor dem Hotel
Stayed 4 nights in May 2026
Verified review

8/10 Good

Kevin

Liked: Staff & service, amenities
För priset var detta väldigt bra tyckte jag. Man kunde såklart påpeka saker, men sett till priset var det inga konstigheter.
Stayed 6 nights in Jun 2026
Verified review

8/10 Good

Roshan

Liked: Staff & service
Alt var fint. Maten var god. Personalet var hyggelige. Romservice fikk vi hverdag. Bassenget var liten men gjorde jobben. Det var nok solsenger til alle. Beliggenheten til hotellet var også bra i forhold til de store byene rundt omkring på øst Kreta. Det eneste minuset var badet og toalettet på rommet. Når man tok en dusj, ble hele badet flommet med samme vann. Vannet gikk veldig dårlig/tregt gjennom sluk.
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Isabeau

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Der Service was außergewöhnlich und selbst für uns, die sehr penibel sind was Sauberkeit angeht, gab es nichts auszusetzen. Die Anlage ist nicht mehr die Neueste aber sehr gepflegt. Das Essen war ebenfalls hervorragend, wir würden jederzeit wiederkommen.
Stayed 7 nights in Sep 2025
Verified review

4/10 Poor

GIUSEPPE

Disliked: Cleanliness, amenities, property conditions & facilities
La Struttura non e’ da 4 stelle . Troppo piccola, sembra una struttura a condizione familiare . Intrattenimento zero a parte una band 1 volta a settimana , nessun altro show …. Per il resto animazione assente a parte per i bimbi un piccolo spazio la sera da parte di 1 staff che cerca di intrattenere i bimbi . 1 solo bar a bordo piscina anche essa piccola e piccolo , 1 zona spa massaggi 2 lettini per i clienti . Un grande giardino con sedie a straio , amache e lettini matrimoniali ma alcuni sono rotti come le sdraio . Pavimentazione esterna in cenento , giardino non mantenuto come piante o erba a prato inglese non tagliata o secca , cavi elettrici o luci esterne rotte . Zona pranzo o cena o colazione sono 1 esterna ed 1 interna , il Personale cerca di fare o dare un buon servizio ma tanti non sono Professionali nel servizio o disponibili o accoglienti . esternamente pieno di gatti che vogliono del mangiare , sono belli da vedere ma non tanto igenico per chi vuole mangiare . Il cibo e’ vario ma anche qui le pietanze non sono tanto particolari per le 4 stelle dell’hotel . Camere non tanto grandi a volte sporche , porte antincendio gonfie che non chiudono bene , docce in camera con i segni gialli di pipi sulle piastrelle . Bagni comuni non sempre puliti ma lasciati inattesi sporchi . Spiaggia assente , uscendo di fronte Spiaggia aperta a tutti ma non mantenuta , piena di pietre bisogna spostarsi a destra o sinistra camminare circa 300 mt in entrambe le parti per avere la sabbia
Stayed 13 nights in Sep 2025
Verified review

2/10 Terrible

Vera

Disliked: Cleanliness, property conditions & facilities
Schrott Hotel
Stayed 8 nights in Jul 2025
Verified review

8/10 Good

Özge

Liked: Staff & service
Alles im großen und ganzen toll gewesen
Stayed 5 nights in May 2025
Verified review

4/10 Poor

Edwige

Disliked: Property conditions & facilities

HoteL gouves bay

Hôtel dans le couloir aérien. L hôtel ne mérite pas ces 4 étoiles. Chambre vu sur un terrain de l hôtel à l abandon et spartiate. La douche de la salle de bain donne sur les toilettes pas pratique pour sortir, pas de rideau ni de par douche à chaque fois on inonde la salle de bains. Le restaurant décevant les œufs sont en poudre, pas de saveur, les jus d orange et autres sont des sachets chimique. La plage il n y en a pas on est certes en bord de mer avec une route à traverser en guise de plage une petite bande de rocher. Les abords de l hôtel ne sont pas entretenus voir à l abandon. L’eau de La piscine n est pas chaude 18 c en plein mois de mai Franchement je ne recommande pas
Stayed 6 nights in May 2025
Verified review

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super Preis-Leistungsverhältnis!

Saubere kleine familiäre Hotelanlage. Essen und all incl. Angebot war sehr gut, für den Preis. Freundliches Personal. Vor den Hotel kann man nicht direkt ins Meer gehen, da dort Steine sind, man muss ca 200 Meter zum Strand gehen.
Stayed 1 night in Nov 2024
Verified review

8/10 Good

Andreas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tolle Lage, nicht weit vom Sandstrand entfernt. Schöner Park mit viel Grün wo man auch liegen kann. Essenauswahl war sehr gut, Geschmack ebenfalls sehr gut. Nur die Betten waren für uns hart wie Stein, das war nicht so toll.
Stayed 3 nights in Oct 2024
Verified review

10/10 Excellent

Adeline Laëtitia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super semaine passée dans cette hotel chambre propre , animations tous les soirs au saint de l'hotel buffet variés . Personnel agréable et souriants. Nous sommes à 25 minute d'Heraklion nous avons fait apelle à taxi service crete pour y passer une journée et nous avons apprécié la sympathie du chauffeur . Endroit calme parfait pour ce d'étendre au bord de la plage , restaurants et commerce a 5 minute a pied .
Stayed 6 nights in Aug 2024
Verified review

6/10 Okay

Ebru

Disliked: Amenities, property conditions & facilities
Das Essen hat uns leider gar nicht geschmeckt, wir haben uns lediglich nur von Pommes ernährt. Sind deshalb eher außerorts essen gegangen, obwohl All-Inklusive gebucht war. Die Cocktails waren auch gar nicht empfehlenswert. Wurden immer mit Wasser oder so gemischt und einfach nicht lecker! Das ganze Bad war nach der Dusche komplett nass, hier wäre eine größere Duschkabine oder Ähnliches sinnvoller. Der „Strandbereich“ vom Hotel ist komplett steinig und nicht empfehlenswert, dann lieber 5 min weiter laufen zum nächsten Sandstrand mit Gebühren. Die 2 jungen Leute von der Animation waren sehr nett und motiviert, hat Spaß gemacht :) Mehr liegen am Pool wären auch nicht schlecht, da die Leute vom Vortrag die meistens besetzt haben und man sehr schlecht eine Liege bekommen hat. Hotel war sauber.
Stayed 5 nights in Aug 2024
Verified review

10/10 Excellent

Michael Peter Helmut

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir verbrachten bereits das 6. Mal unseren Urlaub für 1 Woche in Gouves. Das 1. Mal im 4 Sterne Gouves Bay Hotel. Die 4 Sterne sind verdient. Zimmer, Reception, Restaurant 4 volle Sterne!!! Freudliche Begrüssung an der Reception. Saubere Zimmer mit Balkon inkl. Klima-Anlage. Das Highlight: Das Restaurant und sein Personal. Was diese Personen geleistet haben Hut ab! Und immer freundlichst. 5 Sterne verdient!!! Buffet ständig frisch aufgefüllt zusätlich "Heisse Theke" mit nettem Koch als Mittelpunkt!!!
Stayed 8 nights in May 2022
Verified review

8/10 Good

Claudia

Liked: Cleanliness, staff & service

Schöner Urlaub

Insgesamt war es ein schöner Urlaub.Super freundliches Personal und eine schöne Anlage.Nur die Betten müssten mal erneuert werden.Die Matratzen waren alt und sehr sehr hart.
Stayed 5 nights in Jul 2021
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness
Arrive tard et l’etablissement N’avait pas de resa à notre nom et nous a dit qu’il ne travaillait plus avec expédia... donc on a du payer la nuit directement à l’arrivee Et nous sommes partis ailleurs... on attend tjrs notre remboursement de nos 7 nuits
Stayed 7 nights in Jun 2019
Verified review

4/10 Poor

Roland

Disliked: Staff & service

3 étoiles maxi

Notre séjour a très mal démarré. Arrivés à 20 h nous avons du attendre 30 mn avant que la chambre ne soit disponible. Pour info nous étions en all inclusive donc censés arriver à partir de 12 h !!!!
Stayed 1 night in Jun 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Douche was wat minder. Douchekop hing erg hoog en was niet verstelbaar. Geen plankje bij de wastafel om je spullen op te zetten
Stayed 6 nights in May 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vacanza a due passi dal Mare.

Gradevole Hotel situato a due passi dal Mare. Struttura gradevole con persone Cordiale e Sempre Disponibile. Servizi nella Media. Ristorante con Buon Servizio ma Cibo per me poco Gradevole. Poca Varietà di Cibo di Frutta e di Dolci. Peccato. Bar poco Assortito. Complimenti a Tutto il Personale Veramente Cordiale e Sempre Disponibile. Da Vacanza Relax.
Stayed 12 nights in Jul 2018
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service
Nonostante ci eravamo accordati con delle email per il trasporto dall'aereoporto all'albergo prima dell'arrivo, una volta arrivati in aereoporto non ci sono venuti a prendere, e la loro risposta e' stata che non ne sapevano niente. Il personale e' scortese e l'animazione non adatta ad italiani perche' russa.
Stayed 6 nights in Jul 2018