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Serendip Hotel Goto

Property class: 2.5

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Photo gallery for Serendip Hotel Goto

A room with a wooden floor, a round table, a blue sofa, and a wooden desk with a chair. - Serendip Hotel Goto (Goto)
A modern hotel room with a large bed, a desk, a sofa, and a window with curtains. - Serendip Hotel Goto (Goto)
A hotel entrance with a blue and white facade, a staircase leading to the entrance, and a paved area with a yellow line. - Serendip Hotel Goto (Goto)
A compact room with a wooden floor, a blue sofa, a small dining table with chairs, and a cabinet. - Serendip Hotel Goto (Goto)
A modern reception area with a wooden wall, a large painting, and two colorful chairs. - Serendip Hotel Goto (Goto)
Located close to Onidake Shrine, Serendip Hotel Goto provides shopping on site, a coffee shop/cafe, and a playground. Be sure to enjoy a meal at the two on-site restaurants. Free in-room WiFi and laundry facilities are available to all guests.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Non-smoking Double Simple Stay Plan Without

Lobby

Non-smoking Double Simple Stay Plan Without

  • Sleeps 2
  • 1 Double Bed

View all photos for Non-smoking Japanese Room Simple Stay Plan

Lobby

Non-smoking Japanese Room Simple Stay Plan

  • Sleeps 3
  • 3 Double Futons

View all photos for Non-smoking DX Twin Simple Stay Plan Withou

Lobby

Non-smoking DX Twin Simple Stay Plan Withou

  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room, 2 Bedrooms, Non Smoking

A modern hotel room with a large bed, a desk, a sofa, and a window with curtains.

Triple Room, 2 Bedrooms, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds, 1 Large Twin Sofa Bed and 2 Twin Futons

View all photos for Japanese Style Room, Non Smoking

A tatami mat room with a round table and four wooden chairs.

Japanese Style Room, Non Smoking

7.0 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Futons

View all photos for Business Double Room Single Use, Non Smoking

A hotel room with a bed, a nightstand, a lamp, and a bathroom door.

Business Double Room Single Use, Non Smoking

9.0 out of 10
Wonderful
(16 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Double Room, 1 Double Bed, Non Smoking

A hotel room with a bed, a nightstand, a lamp, and a bathroom door.

Standard Double Room, 1 Double Bed, Non Smoking

9.0 out of 10
Wonderful
(16 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Goto is home to Serendip Hotel Goto. Onidake Shrine is a notable landmark, and the area's natural beauty can be seen at Saikai National Park and Akadaki Cliff. Aokata Church is another place to visit that comes recommended. Visit our Goto travel guide
Map
BUKEYASIKI 1-7-12, Goto, Nagasaki, 853-0017

What's nearby

  • Nizumi Yamamoto Art Museum
    1 min walk - 0.1 miles
  • Ishida Castle Ruins
    6 min walk - 0.3 miles
  • Goto Kanko History Museum
    8 min walk - 0.5 miles
  • Higashi Park
    10 min walk - 0.6 miles
  • Mizunoura Church
    22 min drive - 9.7 miles

Getting around

  • Goto - Fukue Airport (FUJ)
    8 min drive

Restaurants

  • セレンディップホテル五島
    1 min walk
  • こふひいや
    9 min walk
  • 米と肴 にぎんめ
    5 min walk
  • 酒と肴 大衆食堂 きまぐれ
    2 min walk
  • 五島飯Seina
    13 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily full breakfast available 6:30 AM to 8:30 AM for a fee: JPY 1,500 per person
  • 2 restaurants
  • A coffee shop/cafe

Things to do

  • Bicycle rentals
  • Playground
  • Shopping

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Playground

Conveniences

  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Meeting rooms

Accessibility

  • Elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM

Minimum check-in age: 15

Check-out

Check-out before 10:00 AM

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM

Front desk staffed during limited hours

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately JPY 1500 per person
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Frequently asked questions

Is Serendip Hotel Goto pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Serendip Hotel Goto?

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM. After-hours check-in is not available.

What time is check-out at Serendip Hotel Goto?

Check-out is at 10:00 AM. Late check-out is available for a fee (subject to availability).

Where is Serendip Hotel Goto located?

Situated in Goto, this hotel is 2.4 mi (3.9 km) from Onidake Shrine and 15.9 mi (25.6 km) from Saikai National Park.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Serendip Hotel Goto Reviews

9.0

Wonderful

9.0

Cleanliness

8.6

Location

9.0

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 162 out of 290 reviews
Rating 8 - Good. 101 out of 290 reviews
Rating 6 - Okay. 20 out of 290 reviews
Rating 4 - Poor. 3 out of 290 reviews
Rating 2 - Terrible. 4 out of 290 reviews

Reviews

Verified review

8/10 Good

Patrick Joseph P

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good sized room close enough to walk to the port and easy to reach by bus from the airport as well. I enjoyed my stay.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Stefani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a really pleasant stay at Serendip Hotel. The staff was extremely kind and helpful, and the breakfast was tasty.
Stayed 3 nights in Aug 2023
Verified review

10/10 Excellent

のりひろ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The first floor space and private room were clean and refreshing. I would like to stay here again.
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Sarah

Liked: Cleanliness, amenities, property conditions & facilities
The room was very nice. I wish we would have been there longer than one night! The room was spacious with plenty of room for luggage. The bed was comfortable. The bathroom was large and nice. Our only dislike was the carpet was very stained and the hallway was dark. We would stay here again.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Jhoanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very pleasantly surprised at the roominess. Our bed was big enough for two of us and there was enough floor space for us to have both large suitcases open side by side with room to move. Additional amenities were available as needed in the lobby. The staff were very helpful and cheerfully called taxis for me (my cell’s data plan didn’t allow me to make phone calls) and gave recommendations for places to eat. The lobby had well lit tables for guest use. I had no problems with wifi connection either. Would recommend and come stay there again!
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

茂

Liked: Cleanliness
Good place to travel !
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Gwyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really well set out, and great facilities. Just a couple of mosquitos inside.
Stayed 1 night in Nov 2022
Verified review

10/10 Excellent

Chai Lok

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Mar 2023
Verified review

8/10 Good

SATOMI

Liked: Cleanliness, staff & service, property conditions & facilities
朝食美味しかったですが、和食3種類もあるのなら、洋食も1種類あるといいなと思いました。 窓際の机辺りにコンセントがテレビの後ろにしかないので鏡側辺りに一つでもあると便利かな…と思いました。 部屋は綺麗にされているようなのと、部屋で飲めるようにドリップコーヒーがあるのはいいなと思いました。
Stayed 1 night in Sep 2026
Verified review

8/10 Good

しずこ

Liked: Staff & service
利便性が良く、部屋も和室で、ゆっくりくつろげました。
Stayed 2 nights in Sep 2026
Verified review

8/10 Good

hiroyuki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
朝一番で朝食いただきました。起きたらあまりたべたくない食材があり、相談したところ心地よく変更いただきました
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Ayumi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋が広くて、スタッフの雰囲気もよく、素晴らしかった。ただ、朝食がリニューアルされていたことがホームページで掲載されておらず、朝食もこのホテルの決め手だったため、そこだけが残念。少食の人には問題ないと思われる。
Stayed 3 nights in Aug 2026
Verified review

6/10 Okay

Takashi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
きれいで良かった。
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Kazuki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
お世話になりました。朝食美味しかったです。2階の居酒屋が予約オンリーだったのが残念💦お盆だからでしょうか？
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

MARI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
簡素ですがとてもきれいで、コインランドリーもあり、滞在に向いていそうなホテルでした。
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

かつのり

Liked: Cleanliness
よかったです
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

TAKASHI

Liked: Cleanliness, staff & service
部屋のWifiが弱かった以外は、特に問題ありません。 朝食も美味しかったです。
Stayed 1 night in Jun 2026
Verified review

8/10 Good

TAKAKO

Liked: Staff & service, amenities
便利の良い場所で、長期滞在にも便利そうでした、家族旅行にも良い。
Stayed 2 nights in Jun 2026
Verified review

6/10 Okay

kuniaki

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
浴槽へお湯を張る際、水道から出るお湯がなんか臭い。しかも間欠泉みたいに吹き出る。配管の問題？
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Fukuda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
いつも快適に過ごさせてもらってます。ありがとうございます
Stayed 1 night in Mar 2026
Verified review

8/10 Good

yasuyuki

Liked: Cleanliness, staff & service, property conditions & facilities
よき。
Stayed 1 night in Mar 2026
Verified review

8/10 Good

ミカ

Liked: Staff & service
Disliked: Amenities
荷物の置き場がなかったのが残念でしたが、お部屋は清潔で気持ちよく過ごせました。
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Tonaki

Liked: Cleanliness, staff & service, property conditions & facilities
はい
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Kazuaki

Liked: Staff & service, amenities
駐車場とコインランドリーが充実していて連泊する方にはオススメですよ
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Fukuda

Liked: Cleanliness, amenities, property conditions & facilities
いつも気持ちよく利用させていただいてます。朝食がヘルシーで、前日に食べ過ぎていてもリセットされる感じです。
Stayed 1 night in Feb 2026