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Sure Hotel by Best Western Center

Property class: 3.5

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Photo gallery for Sure Hotel by Best Western Center

A hotel with a prominent sign reading "CENTER HOTEL". - Sure Hotel by Best Western Center (Gothenburg)
A reception desk with a modern design, a receptionist, and a fire extinguisher on the wall. - Sure Hotel by Best Western Center (Gothenburg)
A modern conference room with black leather chairs, round tables, and a wooden floor. There are large windows on one side, a door, and a wall with colorful artwork. - Sure Hotel by Best Western Center (Gothenburg)
A modern indoor seating area with glass doors leading to an outdoor patio. - Sure Hotel by Best Western Center (Gothenburg)
A restaurant with a nautical theme, featuring a sailboat model, dark seating, and a tiled floor. - Sure Hotel by Best Western Center (Gothenburg)
Consider a stay at Sure Hotel by Best Western Center and take advantage of a free breakfast buffet, a terrace, and laundry facilities. Stay connected with free in-room WiFi.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet friendly
  • Laundry
  • 24/7 front desk

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Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 1 Twin Bed, Non Smoking

A hotel room with a bed, a desk, a chair, a radiator, a window with curtains, and a wall-mounted phone.

Standard Room, 1 Twin Bed, Non Smoking

8.4 out of 10
Very good
(68 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free wired internet

View all photos for Standard Room, 2 Twin Beds, Non Smoking

A twin room with two single beds, a table, a chair, a TV, and a window with curtains.

Standard Room, 2 Twin Beds, Non Smoking

8.0 out of 10
Very good
(14 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Standard Room, 1 Double Bed, Non Smoking

A hotel room with a bed, desk, chair, and a painting on the wall.

Standard Room, 1 Double Bed, Non Smoking

7.4 out of 10
Good
(35 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, 2 Twin Beds, Non Smoking (with Sofabed)

A hotel room with two beds, a sofa, a wooden floor, a window with curtains, and a wall-mounted TV.

Family Room, 2 Twin Beds, Non Smoking (with Sofabed)

7.4 out of 10
Good
(26 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Economy Room, 1 Double Bed, Non Smoking

A hotel room with a bed, a desk, a chair, a radiator, a window with curtains, and a wall-mounted phone.

Economy Room, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(25 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Located in Gothenburg City Center, a neighborhood in Gothenburg, Sure Hotel by Best Western Center is near a train station and on the waterfront. Maritima Museum and Gothenburg Opera are cultural highlights, and some of the area's activities can be experienced at Danmarksterminalen and Stena Line Germany Terminal. Check out an event or a game at Nya Ullevi Stadium, and consider making time for Liseberg Amusement Park, a top attraction not to be missed. Visit our Gothenburg travel guide
Map
Stora Badhusgatan 28, Gothenburg, 411 21

What's nearby

  • A bicycle leaning against a fence in a park with a building in the background.
    Kungsgatan
    1 min walk - 0.1 miles
  • A building with a large arched window and the name "FESKEKORKKA" on the facade.
    Fish Market
    4 min walk - 0.3 miles
  • A calm river reflecting city lights, a bridge, and buildings with illuminated signs.
    Nordstan Shopping Center
    11 min walk - 0.6 miles
  • Linnegatan
    6 min walk - 0.3 miles
  • The Iron Square
    6 min walk - 0.3 miles

Getting around

  • Stenpiren Tram Stop
    4 min walk
  • Gothenburg (XWL-Gothenburg Central Train Station)
    16 min walk
  • Landvetter Airport (GOT)
    29 min drive

Restaurants

  • Restaurant 2112
    7 min walk
  • Schnitzelplatz Lagerhuset
    4 min walk
  • Biljardpalatset
    5 min walk
  • Riverton View Skybar & Restaurant
    2 min walk
  • Mr Cake
    4 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (SEK 350 per day)
  • Street parking available
  • RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Bicycle tours
  • Stereo
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • On the boardwalk/promenade
  • On the waterfront
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Comprehensive food waste policy
  • Reusable cups
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bed sheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

More

  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of SEK 250 per pet, per stay
Service animals are welcome, and are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Nearby parking fee: SEK 350 per day (164 ft away)
  • Pet fee: SEK 250 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Property class

Hotelstars Union assigns an official star rating for properties in Sweden. This property is rated 3 star Superior and is displayed on this page as 3.5 stars.

Frequently asked questions

Is Sure Hotel by Best Western Center pet-friendly?

Yes, pets are allowed at this property. There's a fee of SEK 250 per pet, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

What time is check-in at Sure Hotel by Best Western Center?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Sure Hotel by Best Western Center?

Check-out is at 11:00 AM.

Where is Sure Hotel by Best Western Center located?

Located in Gothenburg City Center, this hotel is steps from Kungsgatan and 1.7 mi (2.7 km) from Liseberg Amusement Park. Göta Canal and Queen Christina's Hunting Lodge are also within 5 minutes. Stenpiren Tram Stop is only a 4-minute walk and Järntorget Tram Stop is 7 minutes.

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Reviews

Sure Hotel by Best Western Center Reviews

7.8

Good

7.8

Cleanliness

7.2

Amenities

8.4

Staff & service

6.8

Property conditions & facilities
Rating 10 - Excellent. 324 out of 1000 reviews
Rating 8 - Good. 338 out of 1000 reviews
Rating 6 - Okay. 216 out of 1000 reviews
Rating 4 - Poor. 73 out of 1000 reviews
Rating 2 - Terrible. 49 out of 1000 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close to the Ferry and 15 minutes walk from central, lovely views too.
Stayed 4 nights in Sep 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff was nice. Great location. Breakfast was just OK. Rooms were way smaller than expected. A little disrepair in the room.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean, warm, comfortable, and quiet. The staff were extraordinarily helpful and friendly. Breakfast was delicious with many healthy choices.
Stayed 7 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and skilled. Breakfast was delicious with many healthy choices.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was awesome there! Only there one night but hotel was within walking distance of the central station and museums around.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yosan, the reception when I checked in, was extremely helpful and offered plenty of great advice on parking, places to eat and drink.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet hotel that is situated in a convenient location. It is a short walk to the ferry, close to bus and train stations to get around the city. Delicious morning breakfast.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was a great location to explore the city. The rooms were clean and spacious. The breakfast area and all day 'free' tea, coffee hot chocolate and cakes was a nice touch. I would definitely stay here again!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant hotel in a convenient location with lovely staff. The rooms were basic, but cleane and comfortable, and good value for the price paid.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great service, very clean and comfortable rooms, fantastic breakfast
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Nice hotell, quiet and close to everything. Good room, good breakfast and good price. Highly recommended. One comment: ennoying background music; must be horrible for the staff to hear that all day.
Stayed 3 nights in Feb 2026
Verified review

6/10 Okay

Great room
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was located at downtown Gotenberg, the entrance is small and I walked passed it. Breakfast is great juice, coffee, smoothie, scrambled egg, bacon & beans. Choice of bread, cold cuts, veggie etc. Walk one km you can catch the airport bus. Will stay again if I am in town. Rooms are small but adequate for one person.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central location. Close to shops, supermarkets and public transport. Staff were very friendly, accommodative and informative. Our room was very clean and spacious but there were no coffee-making facilities. WiFi was no problem. The beds were comfortable but the sofa bed wasn't. The breakfast was not as expected. It had a limited selection of bread and pastries but a massive selection of cheese and vegetables. Scrambled eggs were undercooked, the toaster could only fit two slices of bread at the same time so there was a queue, the seating area was very small, conserves were bland and the boiled eggs were fridge-cold hence they weren't fresh and might have been boiled many days in advance for staff's convenience. Also, the times were too early. The breakfast was between 06.30-09.30 on weekdays and between 07.00-10.30 on weekends. Overall it was a good stay but the breakfast was a letdown.
Stayed 7 nights in Mar 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Amenities
Would be fine for half the price paid. The room is basic, without AC, very small and outdated. However it was very clean and the staff very polite and helpful. The breakfast was good also. But it does not justify almost 200 euros per night
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was really good value for money in a great location only a short walk from the city centre and 2 minutes walk from Stenpiren to catch trams, boats and busses. The buffet breakfast was really nice and well presented and the room was ideal for my short city break. The staff were all extremely helpful and friendly. With an extra shout to Ida who helped hugely suggesting easiest ways to get around town to see the locations I had on my agenda. Thank you Ida and all of your colleagues. 10/10 service and I wouldn’t hesitate to book here again next time I’m in Gothenburg 😃
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a nice/comfortable stay.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely little hotel😊 Staff were lovely and so friendly, a true asset to your hotel! Free tea and coffee 24/7 is also a nice touch👌 Room was a little small but it was clean and comfortable for a good nights sleep. If I find myself back in Gothenburg I will definitely stay here again!
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No comment
Stayed 4 nights in Jul 2026
Verified review

6/10 Okay

Liked: Staff & service
.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved available juice, tea, coffee, cookies 24/7. Location perfect. Desk staff friendly. Punch hole in wall. Shower water spreads on floor of bathroom. Fan was helpful. Windows open with crank handle. No screen. One open width. Breakfast delicious--it was the best!
Stayed 2 nights in Jul 2026
Verified review

2/10 Terrible

Disliked: Staff & service, property conditions & facilities
Not worth the money
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness
Ok
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel is ideally located in Central Gothenburg. Near to Steinpiren Station (2 mins walk) for buses/tram access and close to the Haga District (5 mins walk). Therefore close to plenty of transport options, shops, 7/11 shops, takeaways, Independent shops, bars, restaurants and the Feskekörka Market. The hotel itself is very run down and in dire need of an deep clean and update. The room I had was a small single - the room itself was run down - dirty curtains, blood on the walls, parts of the walls with dents in. The bed was comfortable. The bathroom was clean and tidy. The downstairs breakfast area is clean/tidy but appears run down. There is lift access even if it is slow. The stairwell again needs a clean and update and noted part of the banister was broken. The staff are very friendly, helpful and avaliable around the clock. Cleaning of the room avaliable on request and done. The breakfast avaliable has a good range of European breakfast options including pastries, biscuits, meats, cheese and salad items. Extensive options for hot drinks and juices. Drinks also avaliable around the clock. Also able to purchase soft drinks from reception.
Stayed 6 nights in Apr 2026