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Jacy'z Hotel & Resort

5.0 star property
Luxury hotel with 3 restaurants and 2 indoor pools

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Photo gallery for Jacy'z Hotel & Resort

2 indoor pools, seasonal outdoor pool, sun loungers
Exterior
Property amenity
Large at Jacyz | 1 bedroom, premium bedding, minibar, in-room safe
Body treatments, facials, massages

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Parking available
  • Gym

Room options

View all photos for Large at Jacyz

Large at Jacyz | 1 bedroom, premium bedding, minibar, in-room safe

Large at Jacyz

Highlights

Separate sitting area
Heating
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Premium bedding
Hair dryer
Bathrobes
  • 32 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Dark at JQ No windows

Dark at JQ No windows | 1 bedroom, premium bedding, minibar, in-room safe

Dark at JQ No windows

Highlights

Heating
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Premium bedding
Hair dryer
Bathrobes
Rainfall showerhead
  • 12.8 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Small at Jacyz

Small at Jacyz | 1 bedroom, premium bedding, minibar, in-room safe

Small at Jacyz

Highlights

Heating
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Premium bedding
Hair dryer
Bathrobes
Rainfall showerhead
  • 14.5 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Medium at Jacyz

Medium at Jacyz | 1 bedroom, premium bedding, minibar, in-room safe

Medium at Jacyz

Highlights

Separate sitting area
Heating
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Premium bedding
Hair dryer
Bathrobes
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Medium at JQ

Medium at JQ | 1 bedroom, premium bedding, minibar, in-room safe

Medium at JQ

Highlights

Separate sitting area
Heating
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Premium bedding
Hair dryer
Bathrobes
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Large at JQ

Large at JQ | 1 bedroom, premium bedding, minibar, in-room safe

Large at JQ

Highlights

Separate sitting area
Heating
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Premium bedding
Hair dryer
Bathrobes
  • 32 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Small at JQ

Small at JQ | 1 bedroom, premium bedding, minibar, in-room safe

Small at JQ

Highlights

Heating
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Premium bedding
Hair dryer
Bathrobes
Rainfall showerhead
  • 14.5 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Dark at Jacyz No windows

Dark at Jacyz No windows | 1 bedroom, premium bedding, minibar, in-room safe

Dark at Jacyz No windows

Highlights

Heating
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Premium bedding
Hair dryer
Bathrobes
Rainfall showerhead
  • 14.5 sq m
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
Drakegatan 10, Gothenburg, Västra Götaland, 412 50

What's nearby

  • Nya Ullevi Stadium - 6 min walk - 0.3 miles
  • Scandinavium - 10 min walk - 0.6 miles
  • Liseberg Amusement Park - 14 min walk - 0.8 miles
  • Universeum - 16 min walk - 0.9 miles
  • Nordstan Shopping Center - 17 min walk - 0.9 miles

Getting around

  • Ullevi Södra Tram Stop - 8 min walk
  • Liseberg Station - 10 min walk
  • Landvetter Airport (GOT) - 18 min drive

Restaurants

  • ‪Glenn Sportsbar Ullevi - ‬10 min walk
  • ‪Gogogaga - ‬1 min walk
  • ‪Burger Mansion - ‬7 min walk
  • ‪Tiger Deli - ‬4 min walk
  • ‪Evolushi - ‬9 min walk

About this property

Jacy'z Hotel & Resort

Luxury hotel near Liseberg Amusement Park
Near Nya Ullevi Stadium and Universeum, Jacy'z Hotel & Resort provides a free breakfast buffet, dry cleaning/laundry services, and 4 bars. Indulge in a facial, a body treatment, and a massage at Pachanga Pool Club & Spa, the onsite spa. At the 3 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and American cuisine. Free in-room WiFi is available to all guests, along with a 24-hour health club and a 24-hour business center.
You'll also enjoy perks such as:
  • 2 indoor pools and a seasonal outdoor pool, with sun loungers
  • Self parking (surcharge), smoke-free premises, and an elevator
  • Luggage storage, meeting rooms, and concierge services
  • A billiards/pool table, a banquet hall, and coffee/tea in the lobby
  • Guest reviews give top marks for the helpful staff
Room features
All 233 rooms feature comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like late night room service and free WiFi.
Extra amenities include:
  • Rainfall showers, free toiletries, and hair dryers
  • Wardrobes/closets, heating, and daily housekeeping

Languages

English, Portuguese, Spanish, Swedish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (SEK 349 per day)

Food and drink

  • Free buffet breakfast available 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • 3 restaurants
  • 4 bars/lounges
  • Coffee and tea in common areas

Restaurants on site

  • Archie's
  • Gaby's
  • GOGOGAGA

Things to do

  • 2 indoor pools
  • 24-hour health club
  • Billiards/pool table
  • Full-service spa
  • Seasonal outdoor pool

Family friendly

  • 2 indoor pools
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 18 meeting rooms
  • 24-hour business center
  • Conference center (1,658 square feet of space)
  • Coworking space

Outdoors

  • Pool loungers

Full-service spa

  • Facials
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • 24-hour room service
  • Minibar

More

  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is the property’s policy that children under 18 years of age cannot be accommodated at the property without an accompanying parent or legal guardian.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of SEK 300 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Self parking fee: SEK 349 per day
  • Pet fee: SEK 300 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

The seasonal pool will be open from July 02 to August 05
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Jacy'z Hotel Resort
Jacy'z Hotel & Resort Hotel
Jacy'z Hotel & Resort Gothenburg
Jacy'z Hotel & Resort Hotel Gothenburg

Frequently asked questions

Does Jacy'z Hotel & Resort have a pool?

Yes, this property has 2 Indoor pools and a seasonal outdoor pool.

Is Jacy'z Hotel & Resort pet-friendly?

Yes, Jacy'z Hotel & Resort allows dogs (limit 1 total). There's a fee of SEK 300 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Jacy'z Hotel & Resort?

Self parking is available for SEK 349 per day.

What time is check-in at Jacy'z Hotel & Resort?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Jacy'z Hotel & Resort?

Check-out is at 10:00 AM.

Where is Jacy'z Hotel & Resort located?

Located in Centrum, this luxury hotel is within a 15-minute walk of Nya Ullevi Stadium and Liseberg Amusement Park. Valhalla Swimming Hall and Swedish Exhibition and Congress Centre are also within 15 minutes. Ullevi Södra Tram Stop is 8 minutes by foot and Ullevi Norra Tram Stop is 9 minutes.

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Jacy'z Hotel & Resort Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1344 out of 1814 reviews
Rating 8 - Good. 305 out of 1814 reviews
Rating 6 - Okay. 86 out of 1814 reviews
Rating 4 - Poor. 35 out of 1814 reviews
Rating 2 - Terrible. 44 out of 1814 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10

It was a great stay!
Stayed 1 night in Mar 2025

10/10

Very nice and ambient hotel Food and beverage are outstanding Lovely atmosphere Beautiful spa
Stayed 2 nights in Mar 2025

10/10

Lovely hotel and staff
Stayed 2 nights in Feb 2025

10/10

The spa was amazing
Stayed 1 night in Feb 2025

10/10

Amazing everything was so good! clean hotel with incredible facilities, beautiful place and friendly staff
Stayed 1 night in Feb 2025

10/10

Great hotel
Stayed 2 nights in Dec 2024

10/10

The service was welcoming, housekeeping was helpful. The dark room experience was 10/10 you just don’t know how needed it is until you book it!!!
Stayed 1 night in Mar 2025

10/10

I was welcomed by Stella and she was absolutely amazing! A true asset to your business. Jacy’z was such a lovely experience I cannot wait to come again. I will be making a detailed TikTok and how exceptional it was!!
Stayed 1 night in Jan 2025

8/10

Great stay and only improvements would be a phone in the room as if anything wrong in room you have to physically go to reception. Everyone getting spa time at the same time of day is too much and should be spread out to avoid crowding. I would point this out at check in and offer upgrades at that point if required.
Stayed 2 nights in Mar 2025

8/10

The stay was very good. The spa was stunning. It was very busy so nowhere to rest as all beds were taken. There was no tea or coffee facilities in the room. The bar is expensive too! Our check in wasn’t great, there was no explanation how to use the lift, what floor our room was on, if the spa access was valid on the second day and what time, we had to keep pestering, basic information should be explained at check in. Also our session was 3:15 but only checked in at 3 so had to rush to get to spa to get our 2 hours. But overall worth the trip, the hotel is beautiful! ❤️
Stayed 2 nights in Mar 2025

10/10

Great experience. Only stayed at the hotel for 1 night but I tried to experience majority of things going on. Part of my night included two hours in their pool club, access to steam room, sauna, heated pool(s), service on day beds. Although because it does get quite busy it's hard to get a day bed near the upstairs pool, but if you want quiet there is a fire room away from the pool which has an ample amount of day beds. Staying in the medium JQ room which is higher up in the building, great design, able to cast to TV, and connect to Bluetooth speaker, mini bar (prices weren't too bad). Bed was interesting, it was a little softer than I would like but that's down to personal preference. Didn't get to experience the JQ bar, I believe it's closed certain days of the week. Had dinner at the Gogogaga restaurant, wasn't really a fan of the food. The drinks were good. Drinks at the lobby bar was nice, background music and can play games with friends I definitely would stay again. I would like to try the large rooms, and try the Jacyz rooms (which are lower in the building so don't have much of a view but are cheaper)
Stayed 1 night in Apr 2025

8/10

Where do I start ... overall the place was lovely the hotel room was really nice clean , the decor was really nice the atmosphere was amazing the staff was amazing except one at the restaurant he refused to give us food and said to us that we were over fully booked thank God there was a nice gentleman in the mini bar I didn't catch his name but he was so helpful and we sat at the mini bar and then he made sure that we got a space to sit down in the actual restaurant and we was able to actually have some food. its a shame alcohol wasn't allowed in the rooms only in the spa , also I wasn't happy that there wasn't no shops around so in the middle of the night if I wanted something to eat there wasn't nothing to eat. I also would say why don't the rooms have a usc c port and a usb port as that a universal thing and it would be easier to charge your phone or tablet. I did not appreciate going downstairs speaking to someone behind the desk for them to see what I look like asking them for towels because we ran out they took an hour to come up and bring the towels when we got the towels they were hand towels which we asked for body towels which wasn't unacceptable.
Stayed 1 night in Mar 2025

6/10

The hotel room was nice, though we stayed in the JQ upper floors, and there the rooms, for example, did not have drawers in the night stands, didn´t have much closet space, did not provide additional toiletries, etc. Overall the room was pretty but very basic in its functionalities. The breakfast was really good, which we enjoyed. Would be nice to have more vegan and lactose free options. The spa was also very basic, with one dry and one steam sauna, and a couple of pools. The warm pool was VERY unhygienic with dirt specs floating all around. This is the main reason for my lower grade of the hotel. We also did not like the feeling of so many add-ons. Stay longer for x amount of money, take the robe for x amount of money, etc etc. One gets the feeling of being commodified and like they´re after your money.
Stayed 1 night in Dec 2024

10/10

Amazing service 5 star service. Highly recommend. I would come back no hesitation. ⭐️
Stayed 1 night in Jun 2025

4/10

Hotellet bør informere om at 2/3 av hotellrommene har utsikt ned på motorveien og at man hører summing fra denne svært godt.
Stayed 1 night in May 2025

10/10

Stayed 3 nights in May 2025

10/10

I had a fantastic stay here at Jacy'z and it was my second visit. On this visit it was quite quiet, which I enjoyed, particularly as I had a chance to participate in all the amenities in a calmer atmosphere. Friendly and hard-working staff.
Stayed 1 night in May 2025

10/10

Stayed 1 night in May 2025

10/10

Stayed 2 nights in Apr 2025

10/10

Stayed 2 nights in Apr 2025

10/10

Stayed 1 night in Apr 2025

4/10

små rum
Stayed 1 night in Apr 2025

10/10

Stayed 1 night in Mar 2025

10/10

My partner and I had a great stay at the Jacy’z hotel. A much needed getaway for a couple of days and the hotel fulfilled that to a tee!
Stayed 2 nights in Mar 2025

10/10

Stayed 1 night in Mar 2025