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Hotel Heden, BW Signature Collection

4.0 star property
Guests find a peaceful retreat with a welcoming fireplace and convenient dry cleaning services just steps from Scandinavium's excitement

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Photo gallery for Hotel Heden, BW Signature Collection

Exterior - Hotel Heden, BW Signature Collection (Gothenburg)
Lobby - Hotel Heden, BW Signature Collection (Gothenburg)
Restaurant - Hotel Heden, BW Signature Collection (Gothenburg)
Family Room, Multiple Beds, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board - Hotel Heden, BW Signature Collection (Gothenburg)
Spa - Hotel Heden, BW Signature Collection (Gothenburg)
Hotel Heden, BW Signature Collection, near Liseberg Amusement Park, offers a quiet escape with garden views from the terrace. Enjoy the breakfast buffet, unwind in the sauna or steam room, and stay connected with free WiFi. The staff is praised for their attentive service.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Gym
  • Parking available
  • Business services

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Family Room, Multiple Beds, Non Smoking

8.6 out of 10
Excellent
(40 reviews)
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking

8.4 out of 10
Very good
(158 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Room Standard Queen with wall bed

Room Standard Queen with wall bed | In-room safe, desk, blackout drapes, iron/ironing board

Room Standard Queen with wall bed

8.4 out of 10
Very good
(92 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Family Room, 2 Twin Beds, Non Smoking (with Sofabed)

Family Room, 2 Twin Beds, Non Smoking (with Sofabed) | In-room safe, desk, blackout drapes, iron/ironing board

Family Room, 2 Twin Beds, Non Smoking (with Sofabed)

8.4 out of 10
Very good
(49 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds, Non Smoking (with Sofabed)

Standard Room, 2 Twin Beds, Non Smoking (with Sofabed) | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Twin Beds, Non Smoking (with Sofabed)

8.4 out of 10
Very good
(38 reviews)
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

1 Queen Bed, Non-Smoking, Standard Room

  • Sleeps 2
  • Free WiFi

4 Single Beds, Non-Smoking, Family Room

  • Sleeps 4
  • Free WiFi

2 Single Beds, Non-Smoking, Standard Room

  • Sleeps 3
  • Free WiFi

About the neighborhood

Located in Gothenburg City Center, a neighborhood in Gothenburg, Hotel Heden, BW Signature Collection is near theme parks. Delsjon and Palm House reflect the area's natural beauty and area attractions include Liseberg Amusement Park and Alfie Atkins Cultural Centre. Looking to enjoy an event or a game while in town? See what's happening at Nya Ullevi Stadium or Scandinavium. Visit our Gothenburg travel guide
Map
Sten Sturegatan 1, Gothenburg, 411 39

What's nearby

  • Liseberg Amusement Park
    Liseberg Amusement Park
    11 min walk - 0.6 miles
  • Gothenburg city
    Nya Ullevi Stadium
    11 min walk - 0.6 miles
  • The Avenue
    4 min walk - 0.3 miles
  • Scandinavium
    5 min walk - 0.3 miles
  • Swedish Exhibition and Congress Centre
    7 min walk - 0.4 miles

Getting around

  • Scandinavium Tram Stop
    4 min walk
  • Gothenburg (XWL-Gothenburg Central Train Station)
    13 min walk
  • Landvetter Airport (GOT)
    27 min drive

Restaurants

  • Mercado Mexico
    6 min walk
  • Danilo Restaurang Bar & Café
    5 min walk
  • Berzelius Bar & Matsal
    6 min walk
  • Ölstugan Tullen Avenyn
    6 min walk
  • Scandic Opalen
    3 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (SEK 250 per day)
  • Limited onsite self parking

Food and drink

  • Free buffet breakfast

Things to do

  • Health club
  • Sauna
  • Steam room

Family friendly

  • In-room crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 100% renewable energy
  • 2 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of SEK 400 per accommodation (varies based on length of stay), plus a one-time cleaning fee of SEK 500
Welcoming dogs and cats only
2 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Self parking fee: SEK 250 per day
  • Pet fee: SEK 400 per accommodation (varies based on length of stay) plus SEK 500 one-time cleaning fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit/debit cards, debit cards, and mobile payments; cash is not accepted
Mobile payment options include: Google Pay and Apple Pay
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests who may encounter issues with stairs should be aware that the family room has a steep staircase. It is recommended that children under 6 years of age do not stay in this room.
Property Registration Number 559360-3649

Frequently asked questions

Is Hotel Heden, BW Signature Collection pet-friendly?

Yes, this property allows cats and dogs (limit 2 total). There's a fee of SEK 400 per accommodation, per stay. A cleaning fee of SEK 500 also applies.

How much is parking?

Self parking is available for SEK 250 per day. Limited spots are available.

What time is check-in at Hotel Heden, BW Signature Collection?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Heden, BW Signature Collection?

Check-out is at 11 AM.

Where is Hotel Heden, BW Signature Collection located?

Located in Gothenburg City Center, this hotel is within a 15-minute walk of Scandinavium, Liseberg Amusement Park, and Nya Ullevi Stadium. Garden Society of Gothenburg and Swedish Exhibition and Congress Centre are also within 10 minutes. Scandinavium Tram Stop and Ullevi Södra Tram Stop are within a 5-minute walk.

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Reviews

Hotel Heden, BW Signature Collection Reviews

8.6

Excellent

8.6

Cleanliness

8.2

Amenities

9.0

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 959 out of 2046 reviews
Rating 8 - Good. 738 out of 2046 reviews
Rating 6 - Okay. 265 out of 2046 reviews
Rating 4 - Poor. 59 out of 2046 reviews
Rating 2 - Terrible. 25 out of 2046 reviews

Reviews

Verified

10/10 Excellent

Sumit

Liked: Cleanliness, staff & service, amenities
Older.hotel with the olden charm, very clean and updated. Location is amazing and is closer to everything you need.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

ruhamey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful overnight stay at this hotel. The cleanliness really stood out—everything from the room to the common areas was spotless and well-maintained. The staff provided excellent service. It made my short stay incredibly comfortable and stress-free. I would definitely recommend this hotel to anyone looking for a clean, welcoming place with top-notch service.
Stayed 1 night in Apr 2026
Verified

6/10 Okay

Daniel

Liked: Cleanliness, property conditions & facilities
Good location, decent hotel with large rooms. Not the most modern but OK.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Silje

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mum stayed with 7 year old daughter and she loved it. Family friendly hotel with clean room and friendly staff. Quiet room and surrounding areas. Pleasant breakfast with many options.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

DONGYEON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is gooood!
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms were standard, clean and comfortable. Perfect set up. Location was fantastic for both bus and tram traffic, near central.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Viktor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 1 night in Mar 2026
Verified

8/10 Good

Anne

Liked: Cleanliness, staff & service
👍
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

camilla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mitt i City
Stayed 1 night in Oct 2025
Verified

4/10 Poor

Åsa

Disliked: Staff & service, amenities
Otrevlig receptions personal.
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Laura

Liked: Cleanliness, amenities
The room was fine- clean, well equipped! But it was stifling hot- and this is in the midst of a Swedish winter. There was no way to turn down the heat so we tossed and turned for many hours. Breakfast was lovely :)
Stayed 1 night in Dec 2025
Verified

8/10 Good

Erika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Lucas

Liked: Cleanliness, staff & service, amenities
Bra
Stayed 2 nights in Dec 2025
Verified

2/10 Terrible

Timo

Disliked: Staff & service, property conditions & facilities, room comfort
The hotel is in a crappy condition and sure not worth the price.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Birgitta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bra
Stayed 1 night in Dec 2025
Verified

8/10 Good

Mikael

Liked: Cleanliness, staff & service, amenities
Personal reception, frukost
Stayed 1 night in Nov 2025
Verified

4/10 Poor

Saulius

Liked: Cleanliness, staff & service
There is mold in the room, after two nights all the clothes smell mold. The rooms are very dark.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
C
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Brita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Lage ist perfekt, sehr zentral und trotz allem grün durch die Nähe zum Stadtpark. Nettes Gebäude, da wie eine Villa gebaut. Das Frühstück konnte etwas abwechslungsreicher sein.
Stayed 5 nights in Jun 2026
Verified

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr freundliches Personal
Stayed 4 nights in May 2026
Verified

6/10 Okay

Teresia

Liked: Cleanliness, staff & service
Sängarna hade så tunna madrasser
Stayed 1 night in Apr 2026
Verified

6/10 Okay

Charlotte

Liked: Staff & service, amenities
Disliked: Cleanliness
Sängarna var sköna och rummet välutrusrat
Stayed 1 night in Mar 2026
Verified

8/10 Good

Christina

Liked: Cleanliness, staff & service
Duschslang trasig vid handtaget, vass som man sticker sig på. Kallt rum men fanns extra element. Endast städning på begäran borde upplysa bättre om det. Satt visserligen en liten lapp på toaletten. Frukostutbud bra. Och bra läge.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Lars-Göran

Liked: Cleanliness, staff & service, property conditions & facilities
Sköna sängar, bra frukost, lite tunt med glutenfritt
Stayed 1 night in Mar 2026
Verified

2/10 Terrible

Evelyn

Liked: Staff & service
Slitet men centralt nära till mycket.
Stayed 1 night in Mar 2026