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Hotel Heden, BW Signature Collection

4.0 star property
Guests find a peaceful retreat with a welcoming fireplace and convenient dry cleaning services just steps from Scandinavium's excitement

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Photo gallery for Hotel Heden, BW Signature Collection

Exterior - Hotel Heden, BW Signature Collection (Gothenburg)
Family Room, Multiple Beds, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board - Hotel Heden, BW Signature Collection (Gothenburg)
Lobby - Hotel Heden, BW Signature Collection (Gothenburg)
Spa - Hotel Heden, BW Signature Collection (Gothenburg)
Restaurant - Hotel Heden, BW Signature Collection (Gothenburg)
Hotel Heden, BW Signature Collection, near Liseberg Amusement Park, offers a quiet escape with garden views from the terrace. Enjoy the breakfast buffet, unwind in the sauna or steam room, and stay connected with free WiFi. The staff is praised for their attentive service.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Gym
  • Parking available
  • Business services

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Family Room, Multiple Beds, Non Smoking

8.6 out of 10
Excellent
(40 reviews)
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking

8.4 out of 10
Very good
(148 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room Standard Queen with wall bed

Room Standard Queen with wall bed | In-room safe, desk, blackout drapes, iron/ironing board

Room Standard Queen with wall bed

8.4 out of 10
Very good
(92 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Room, 2 Twin Beds, Non Smoking (with Sofabed)

Family Room, 2 Twin Beds, Non Smoking (with Sofabed) | In-room safe, desk, blackout drapes, iron/ironing board

Family Room, 2 Twin Beds, Non Smoking (with Sofabed)

8.4 out of 10
Very good
(46 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds, Non Smoking (with Sofabed)

Standard Room, 2 Twin Beds, Non Smoking (with Sofabed) | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Twin Beds, Non Smoking (with Sofabed)

8.4 out of 10
Very good
(35 reviews)
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

1 Queen Bed, Non-Smoking, Standard Room

  • Sleeps 2

4 Single Beds, Non-Smoking, Family Room

  • Sleeps 4

2 Single Beds, Non-Smoking, Standard Room

  • Sleeps 3

1 Queen Bed, Non-Smoking

  • Sleeps 2

2 Single Beds, Non-Smoking, Family Room

  • Sleeps 4

About the neighborhood

Located in Gothenburg City Center, a neighborhood in Gothenburg, Hotel Heden, BW Signature Collection is near theme parks. Delsjon and Palm House reflect the area's natural beauty and area attractions include Liseberg Amusement Park and Alfie Atkins Cultural Centre. Looking to enjoy an event or a game while in town? See what's happening at Nya Ullevi Stadium or Scandinavium. Visit our Gothenburg travel guide
Map
Sten Sturegatan 1, Gothenburg, 411 39

What's nearby

  • Liseberg Amusement Park
    Liseberg Amusement Park
    11 min walk - 0.6 miles
  • Gothenburg city
    Nya Ullevi Stadium
    11 min walk - 0.6 miles
  • The Avenue
    4 min walk - 0.3 miles
  • Scandinavium
    5 min walk - 0.3 miles
  • Swedish Exhibition and Congress Centre
    7 min walk - 0.4 miles

Getting around

  • Scandinavium Tram Stop
    4 min walk
  • Gothenburg (XWL-Gothenburg Central Train Station)
    13 min walk
  • Landvetter Airport (GOT)
    27 min drive

Restaurants

  • Danilo Restaurang Bar & Café
    5 min walk
  • Sjöbaren
    6 min walk
  • Scandic Opalen
    3 min walk
  • Mercado Mexico
    6 min walk
  • Mikado
    3 min walk

About this property

Hotel Heden, BW Signature Collection

Upscale hotel near Liseberg Amusement Park
Nya Ullevi Stadium is located near Hotel Heden, BW Signature Collection, which provides a free breakfast buffet, a terrace, and a garden. For some rest and relaxation, visit the sauna or the steam room. In addition to dry cleaning/laundry services and a fireplace in the lobby, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Self parking (surcharge), express check-out, and bicycle parking
  • An elevator, a banquet hall, and luggage storage
  • Meeting rooms, smoke-free premises, and a front-desk safe
  • Guest reviews speak highly of the helpful staff
Room features
All 179 rooms offer comforts such as pillow menus, in addition to perks like free WiFi and safes.
Extra amenities include:
  • Recycling and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • 32-inch flat-screen TVs with cable channels
  • Wardrobes/closets, free infant beds, and coffee/tea makers

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (SEK 250 per day)
  • Limited onsite self parking

Food and drink

  • Free buffet breakfast

Things to do

  • Health club
  • Sauna
  • Steam room

Family friendly

  • In-room crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 100% renewable energy
  • 2 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of SEK 400 per accommodation (varies based on length of stay), plus a one-time cleaning fee of SEK 500
Welcoming dogs and cats only
2 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Self parking fee: SEK 250 per day
  • Pet fee: SEK 400 per accommodation (varies based on length of stay) plus SEK 500 one-time cleaning fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit/debit cards, debit cards, and mobile payments; cash is not accepted
Mobile payment options include: Google Pay and Apple Pay
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests who may encounter issues with stairs should be aware that the family room has a steep staircase. It is recommended that children under 6 years of age do not stay in this room.
Property Registration Number 559360-3649

Property is also known as

Heden Hotell Liseberg
Heden Liseberg
Hotell Liseberg Heden
Hotell Liseberg Heden Gothenburg
Hotell Liseberg Heden Hotel
Hotell Liseberg Heden Hotel Gothenburg
Liseberg Heden
Liseberg Heden Hotell
Liseberg Hotell
Liseberg Hotell Heden
Hotell Heden
Hotell Liseberg Heden
Heden, Bw Signature Collection
Hotel Heden BW Signature Collection
Hotel Heden, BW Signature Collection Hotel
Hotel Heden, BW Signature Collection Gothenburg
Hotel Heden, BW Signature Collection Hotel Gothenburg

Frequently asked questions

Is Hotel Heden, BW Signature Collection pet-friendly?

Yes, this property allows cats and dogs (limit 2 total). There's a fee of SEK 400 per accommodation, per stay. A cleaning fee of SEK 500 also applies.

How much is parking?

Self parking is available for SEK 250 per day. Limited spots are available.

What time is check-in at Hotel Heden, BW Signature Collection?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Heden, BW Signature Collection?

Check-out is at 11 AM.

Where is Hotel Heden, BW Signature Collection located?

Located in Gothenburg City Center, this hotel is within a 15-minute walk of Scandinavium, Liseberg Amusement Park, and Nya Ullevi Stadium. Garden Society of Gothenburg and Swedish Exhibition and Congress Centre are also within 10 minutes. Scandinavium Tram Stop and Ullevi Södra Tram Stop are within a 5-minute walk.

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Reviews

Hotel Heden, BW Signature Collection Reviews

8.6

Excellent

8.6

Cleanliness

8.2

Amenities

9.0

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 956 out of 2023 reviews
Rating 8 - Good. 724 out of 2023 reviews
Rating 6 - Okay. 258 out of 2023 reviews
Rating 4 - Poor. 60 out of 2023 reviews
Rating 2 - Terrible. 25 out of 2023 reviews

Reviews

Verified

10/10 Excellent

ruhamey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful overnight stay at this hotel. The cleanliness really stood out—everything from the room to the common areas was spotless and well-maintained. The staff provided excellent service. It made my short stay incredibly comfortable and stress-free. I would definitely recommend this hotel to anyone looking for a clean, welcoming place with top-notch service.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Sumit

Liked: Cleanliness, staff & service, amenities
Older.hotel with the olden charm, very clean and updated. Location is amazing and is closer to everything you need.
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Daniel

Liked: Cleanliness, property conditions & facilities
Good location, decent hotel with large rooms. Not the most modern but OK.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Silje

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mum stayed with 7 year old daughter and she loved it. Family friendly hotel with clean room and friendly staff. Quiet room and surrounding areas. Pleasant breakfast with many options.
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Nice and friendly staff and very central

Very friendly staff, good service and good location. Super nice to have a play room for kids there. They had eco labelled shampoo and soap which was good. The breakfast was ok, there were a lot of options even though the taste was not 100 %. The room was too small for us since we had a stroller with us, and there was no air condition. It was very warm and hard to sleep. Because of that the comfort was quite low for us. But it was a cozy hotel and probably good value for money, just that it did not fit our needs perfectly.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Saleh

Liked: Cleanliness, staff & service, property conditions & facilities
breakfast was good, bed was good.
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms were standard, clean and comfortable. Perfect set up. Location was fantastic for both bus and tram traffic, near central.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Vasja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The family room is great and it’s only a walking distance to Universeum or to Kungsparken park. A small Ica grocery store is just across the street.
Stayed 4 nights in Aug 2025
Verified

6/10 Okay

Laura

Liked: Cleanliness, amenities
The room was fine- clean, well equipped! But it was stifling hot- and this is in the midst of a Swedish winter. There was no way to turn down the heat so we tossed and turned for many hours. Breakfast was lovely :)
Stayed 1 night in Dec 2025
Verified

8/10 Good

Lucas

Liked: Cleanliness, staff & service, amenities
Bra
Stayed 2 nights in Dec 2025
Verified

2/10 Terrible

Timo

Disliked: Staff & service, property conditions & facilities, room comfort
The hotel is in a crappy condition and sure not worth the price.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

camilla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mitt i City
Stayed 1 night in Oct 2025
Verified

8/10 Good

Birgitta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bra
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Simon

Good location - a bit worn-down

Perfect location but somewhat worn-down hotel. Missed a fridge in the room.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Alexandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Front desk attendants

Front desk attendants, highlight to Charles, that works on night shift , excellent man , admirable heart , and hard worker .
Stayed 2 nights in Jul 2025
Verified

4/10 Poor

Saulius

Liked: Cleanliness, staff & service
There is mold in the room, after two nights all the clothes smell mold. The rooms are very dark.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
C
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Stayed 1 night in Sep 2025
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

Seasickness in the room!

The room leaned. I felt like sea sick. Not only the my room, other rooms nearby and isles are the same. Never stay again. Breakfast was not bad though.
Stayed 3 nights in Sep 2025
Verified

6/10 Okay

Hadis

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Please be aware that this hotel is older and does not have AC. We had some really hot weather and although they provided a fan, it was not comfortable at night.
Stayed 7 nights in Jul 2025
Verified

8/10 Good

Katja

Didn‘t expect more
Stayed 3 nights in Sep 2025
Verified

6/10 Okay

Sarah

Outdated

Nice staff. The hotel isn't too bad, but quite outdated. I was there during summer and the room got way too warm inside. There was no air conditioning, just a fan. The facilities are very old, and there were no service room for 3 days in a row. Breakfast wasn’t great. Big buffet, but very basic options. Only filtered coffe made in bulk was available. Some of the plateware were poorly washed, with traces of dirty on it.
Stayed 3 nights in Jul 2025
Verified

8/10 Good

Ingrid Eva Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bra hotell. Nära till Scaninavium.
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Carina

Liked: Cleanliness
Ok hotell til en billig pris - helt greit hvis du vil bo sentralt uten å forvente luksus. Familierommet med hems har god størrelse og er perfekt for fire venninner på helgetur, med grei plass til både folk og bagasje. Kjøleskap på rommet gir plusspoeng. Dessverre var ikke alt like bra. Sluket i dusjen var tett, noe som resulterte i at vannet fløt over rimelig kjapt, og vi måtte stå i skittent dusjvann fra tidligere gjester. Æsj! Billigputene bør absolutt byttes ut med noe bedre. De var små, harde og ukomfortable, med et innhold som føltes som små sammenkrøllede sokker… Boblejakka fungerte bedre som pute. Frokosten var enkel, men helt ok. Smakløs pulver-eggerøre og et sparsommelig utvalg av drikke trekker kraftig ned. Beliggenheten er god, med kort vei til Avenyn og gangavstand til det meste. De skeive gulvene i gangene er en opplevelse i seg selv - det føles som å gå rundt i det gamle «Villa opp-å-ner» på Liseberg.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Ola

Liked: Cleanliness, staff & service, amenities
Fint städat rum, god frukost och jättetrevligt personal, väldigt prisvärt boende.
Stayed 1 night in Jan 2026