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Hotel Clad

3.5 star property
Travelers can soak in the indoor mineral hot spring after a day of shopping at nearby Gotemba Premium Outlets for a truly relaxing getaway

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Photo gallery for Hotel Clad

Lobby - Hotel Clad (Gotemba)
Hot springs - Hotel Clad (Gotemba)
Lobby - Hotel Clad (Gotemba)
In-room safe, blackout drapes, iron/ironing board, free WiFi - Hotel Clad (Gotemba)
Restaurant - Hotel Clad (Gotemba)
Hotel Clad offers a perfect retreat with its rejuvenating indoor mineral hot spring. Guests enjoy satisfying meals at the on-site restaurant and complimentary in-room WiFi during their stay. The attentive staff consistently impresses visitors with their helpful service.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Laundry

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for Forest Side Twin Room

In-room safe, blackout drapes, iron/ironing board, free WiFi

Forest Side Twin Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2

View all photos for Fuji View Twin Room

In-room safe, blackout drapes, iron/ironing board, free WiFi

Fuji View Twin Room

  • Sleeps 3

View all photos for Fuji View Deluxe Twin Room

In-room safe, blackout drapes, iron/ironing board, free WiFi

Fuji View Deluxe Twin Room

  • Sleeps 2

View all photos for Forest Side Double Room

In-room safe, blackout drapes, iron/ironing board, free WiFi

Forest Side Double Room

  • Sleeps 2

View all photos for Double Room, Non Smoking

In-room safe, blackout drapes, iron/ironing board, free WiFi

Double Room, Non Smoking

9.0 out of 10
Wonderful
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Non Smoking

In-room safe, blackout drapes, iron/ironing board, free WiFi

Twin Room, Non Smoking

8.8 out of 10
Excellent
(22 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room (Triple), Non Smoking

In-room safe, blackout drapes, iron/ironing board, free WiFi

Twin Room (Triple), Non Smoking

  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Double Room with Mt.Fuji view, Non Smoking

In-room safe, blackout drapes, iron/ironing board, free WiFi

Double Room with Mt.Fuji view, Non Smoking

  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room with Mt.Fuji view

In-room safe, blackout drapes, iron/ironing board, free WiFi

Twin Room with Mt.Fuji view

9.6 out of 10
Exceptional
(21 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room from Triple with Mt.Fuji view, Non Smoking

View from room

Twin Room from Triple with Mt.Fuji view, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

Brooklyn Room

  • Sleeps 2

Fuji View Double Room

  • Sleeps 2

Superior Room

  • Sleeps 2

View all photos for Fashion Room

In-room safe, blackout drapes, iron/ironing board, free WiFi

Fashion Room

  • Sleeps 2

View all photos for Fuji View Deluxe Double Room

In-room safe, blackout drapes, iron/ironing board, free WiFi

Fuji View Deluxe Double Room

  • Sleeps 2

View all photos for Classic USA Room

In-room safe, blackout drapes, iron/ironing board, free WiFi

Classic USA Room

  • Sleeps 2

View all photos for Forest Side Triple Non-smoking

In-room safe, blackout drapes, iron/ironing board, free WiFi

Forest Side Triple Non-smoking

  • Sleeps 3

View all photos for Fuji View Triple Room Non-smoking

In-room safe, blackout drapes, iron/ironing board, free WiFi

Fuji View Triple Room Non-smoking

  • Sleeps 3

About the neighborhood

Located in Gotemba, Hotel Clad is in a walkable area with great shopping. Hakone Kowakien Yunessun and Hakone Hot Springs are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Fuji-Hakone-Izu National Park and Lake Ashi. Check out an event or a game at Fuji Speedway, and consider making time for Fuji Safari Park, a top attraction not to be missed. Visit our Gotemba travel guide
Map
Fukazawa, 2839-1, Gotemba, Shizuoka, 412-0023

What's nearby

  • Gotemba Premium Outlets
    Gotemba Premium Outlets
    1 min walk - 0.0 miles
  • Dongshan Lake
    Dongshan Lake
    3 min drive - 1.5 miles
  • Chichibunomiya Memorial Park
    Chichibunomiya Memorial Park
    4 min drive - 1.7 miles
  • Lake Ashi
    Lake Ashi
    28 min drive - 12.1 miles
  • Hakone Kowakien Yunessun
    Hakone Kowakien Yunessun
    35 min drive - 13.3 miles

Getting around

  • Gotemba Station
    9 min drive
  • Haneda Airport (HND)
    88 min drive

Restaurants

  • Shake Shack
    1 min drive
  • そば処吉野家
    6 min drive
  • Starbucks
    4 min drive
  • さわやか
    7 min walk
  • Starbucks
    7 min walk

About this property

Hotel Clad

Hotel near Gotemba Premium Outlets
An indoor mineral hot spring (onsen), dry cleaning/laundry services, and a restaurant are just a few of the amenities provided at Hotel Clad. Guests can connect to free in-room WiFi.
Other perks include:
  • Free self parking
  • An electric car charging station, luggage storage, and a 24-hour front desk
  • An elevator
  • Guest reviews speak highly of the helpful staff and proximity to shopping
Room features
All 182 rooms include comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes.
Other conveniences in all rooms include:
  • Free toiletries and hair dryers
  • Heating, daily housekeeping, and electrical adapters/chargers

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant

Restaurants on site

  • ダイニング花衣

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Spa

  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Minimum check-in age: 20

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Dinner is not included in the Half Board rate plan for children age 3-5 years old.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Clad Hotel
Hotel Clad Gotemba
Hotel Clad Hotel Gotemba

Frequently asked questions

Is Hotel Clad pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Clad?

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM. After-hours check-in is not available.

What time is check-out at Hotel Clad?

Check-out is at 10:00 AM.

Where is Hotel Clad located?

Situated in Gotemba, this hotel is within 3 mi (5 km) of Gotemba Premium Outlets, Chichibunomiya Memorial Park, and Fuji Bussharito Heiwa Park. Ashigara Hotspring and Dongshan Lake are also within 3 mi (5 km).

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Reviews

Hotel Clad Reviews

9.2

Wonderful

9.4

Cleanliness

9.2

Amenities

8.8

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 547 out of 828 reviews
Rating 8 - Good. 203 out of 828 reviews
Rating 6 - Okay. 55 out of 828 reviews
Rating 4 - Poor. 15 out of 828 reviews
Rating 2 - Terrible. 8 out of 828 reviews

Reviews

Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa was excellent beautiful hotel!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

FLORA

Liked: Cleanliness, property conditions & facilities
Nice room with a view of Fujisan, lots of amenities and enjoyed both public and private onsens.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

George

Liked: Cleanliness, amenities, property conditions & facilities
Awesome room… fantastic view of Mount Fuji
Stayed 2 nights in Jan 2026
Verified

4/10 Poor

lawrence

Liked: Cleanliness
Disliked: Amenities
Long walk to get to the hotel, esp'ly with luggages, seems like only those who drive are welcome, you'd think hotel got shuttle from bus station to hotel front, but they don't. Then, once all restaurants close at the same time as the stores in outlet, you got no other options but to eat at the hotel's restaurant which only offered buffet at 5500Y/person; that would not have been a problem if they offered decent food, but no, way worse than food court quality, which made the whole experience less than decent. The view and the hot springs are the only good things left with this hotel.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

zorigoo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location and onsen is fabulous
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

ying ying

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’d like that they have a good view of Fuji mountain and the place is clean and comfy ! Onsen was the best ! Some of the staff are very friendly and some are not .. oh well I don’t ask too much but I enjoyed my stay anyway
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Christine

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful room. Nice hotel. Good amenities
Stayed 1 night in May 2025
Verified

10/10 Excellent

CHIA YEE REBECCA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and love the hot spring
Stayed 1 night in Nov 2023
Verified

8/10 Good

Clarence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Clad had such an amazing view of Mt. Fuji. Had a great stay and it was nice that it was right beside the outlet mall.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

TAT KIU DANIEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent hotel with nice facilities and shopping mall nearby
Stayed 2 nights in Dec 2023
Verified

10/10 Excellent

zorigtbaatar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location with SPA is wonderful.
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love that the outlet shopping was just across from the hotel
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a pleasant stay and the staff were nice, highly recommended
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

james

Liked: Cleanliness, amenities, property conditions & facilities
The view of Fuji mountain and the hot springs
Stayed 1 night in Mar 2025
Verified

8/10 Good

Agnes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice big room with easy accessibility
Stayed 1 night in Jan 2025
Verified

8/10 Good

Kanthat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Close to outlet.
Stayed 1 night in Mar 2025
Verified

8/10 Good

nelson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Hotel is nice and clean..moderate space ..staff are polite
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Siu Shun Leo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for shopping. Also love the onsen and massage service at the hotel.
Stayed 1 night in Sep 2023
Verified

8/10 Good

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel to stay overnight at Gotemba. With access to the spa in the same building. Location is great and full of amenities. Only complaint is the in-house restaurant which offers buffet only and at a very high price. They used to offer great à la carte option, too bad that’s not available any more.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Caleb

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great option particularly if you’ve rented a car and/or plan on day trips around Fuji
Stayed 4 nights in Oct 2024
Verified

10/10 Excellent

Jin

Liked: Cleanliness, staff & service, property conditions & facilities
I like the Fuji mountain view of our room and also outlet mall next to it, the hot springs are fantastic.
Stayed 1 night in May 2024
Verified

10/10 Excellent

YanKit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great lobby view of mt fuji. Free onsen use for guests and very convenient location to GPO
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

hina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love everything about this hotel, no complaints only good things to say ,feom staff to facilities everything was perfectly fine
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Albert

Liked: Staff & service, property conditions & facilities, room comfort

Amazing views!

Amazing views from the Mount Fuji side! The room is a bit small but super clean and the staff is amazing. The buffet is a tad expensive but has a pretty wide range of food.
Stayed 4 nights in Dec 2024
Verified

10/10 Excellent

Sai Cheong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prefect Fuji Mountain View Good location next to the outlet Free parking
Stayed 3 nights in Sep 2023