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FUJI OUTLET HOT SPRING HOTEL

Property class: 2.5

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Photo gallery for FUJI OUTLET HOT SPRING HOTEL

A hotel room with a large bed, a small table, and a stone accent wall. - FUJI OUTLET HOT SPRING HOTEL (Gotemba)
A buffet with various dishes, including a bowl of dumplings, a plate of tofu, and a dish with a sauce. - FUJI OUTLET HOT SPRING HOTEL (Gotemba)
A hotel lobby with a reception desk, a large floral arrangement, a seating area with sofas, and a view of the outside through large windows. - FUJI OUTLET HOT SPRING HOTEL (Gotemba)
A multi-story building with a flat roof, several balconies, and a satellite dish on the roof. - FUJI OUTLET HOT SPRING HOTEL (Gotemba)
A modern lounge area with leather sofas and a carpeted floor, large windows, and a view of the outside. - FUJI OUTLET HOT SPRING HOTEL (Gotemba)
Located close to Gotemba Premium Outlets, FUJI OUTLET HOT SPRING HOTEL provides a restaurant. Stay connected with free in-room WiFi.

Reviews

7.4 out of 10
Good

Popular amenities

  • Free WiFi
  • Restaurant
  • Breakfast available
  • Housekeeping

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Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Twin Room, 2 Twin Beds

A hotel room with a bed, a desk, and a seating area.

Standard Twin Room, 2 Twin Beds

  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

A modern bedroom with a bed, bedside table, and a window with a view.

Standard Double Room

  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Triple Room

A double bed with a headboard, a small wooden table, a leather armchair, and a window with curtains.

Standard Triple Room

8.0 out of 10
Very good
(1 review)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

About the neighborhood

Located in Gotemba, FUJI OUTLET HOT SPRING HOTEL is in a national park and near a boardwalk/promenade. Travelers eager for a bit of culture can stop by Hakone Open Air Museum, while those wishing to experience the area's natural beauty can explore Fuji-Hakone-Izu National Park and Lake Ashi. Don't miss out on a visit to Hakone Kowakien Yunessun. Visit our Gotemba travel guide
Map
1273-1, Gotemba, SHIZUOKAKEN, 412-0026

What's nearby

  • A statue of a man in a suit and hat standing in a park with cherry blossoms in the background.
    Chichibunomiya Memorial Park
    5 min walk - 0.3 miles
  • A group of people by a pond with trees and a fence in the background.
    Dongshan Lake
    13 min walk - 0.7 miles
  • A shopping area with a food bazaar, a LEGO store, and a golf shop.
    Gotemba Premium Outlets
    2 min drive - 1.3 miles
  • Three boats on a calm lake with a mountain in the background.
    Lake Ashi
    26 min drive - 11.0 miles
  • Fuji Bussharito Heiwa Park
    12 min walk - 0.7 miles

Getting around

  • Gotemba Station
    8 min drive
  • Haneda Airport (HND)
    103 min drive

Restaurants

  • さわやか
    19 min walk
  • マクドナルド
    17 min walk
  • はま寿司
    20 min walk
  • 名鉄菜館
    15 min walk
  • コメダ珈琲店
    19 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking options include a garage and a carport

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: JPY 2,200 per person
  • A restaurant

Family friendly

  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • In a national park

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Children's slippers
  • Slippers

Entertainment

  • TV

Food and drink

  • Electric kettle
  • Restaurant dining guides

More

  • Electrical adapters
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 6:00 AM - 11:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 2200 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Frequently asked questions

Is FUJI OUTLET HOT SPRING HOTEL pet-friendly?

No, pets are not allowed at this property.

What time is check-in at FUJI OUTLET HOT SPRING HOTEL?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at FUJI OUTLET HOT SPRING HOTEL?

Check-out is at 10:00 AM.

Where is FUJI OUTLET HOT SPRING HOTEL located?

Situated in a national park, this hotel is 1.2 mi (1.9 km) from Gotemba Premium Outlets and within 12 mi (20 km) of Fuji-Hakone-Izu National Park and Hakone Open Air Museum. Lake Ashi and Ōwakudani are also within 12 mi (20 km). Gotemba Station is 24 minutes by foot.

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Reviews

FUJI OUTLET HOT SPRING HOTEL Reviews

7.4

Good

7.4

Cleanliness

6.8

Amenities

7.8

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 12 out of 43 reviews
Rating 8 - Good. 14 out of 43 reviews
Rating 6 - Okay. 10 out of 43 reviews
Rating 4 - Poor. 3 out of 43 reviews
Rating 2 - Terrible. 4 out of 43 reviews

Reviews

Verified review

8/10 Good

Liked: Staff & service
The location and price was good
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

It was amazing, great staff.
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious, and we particularly enjoyed having the hot spring water in our bathroom for showering. Would book again just for this!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our best hotel in Japan

The entire experience in this hotel was amazing, the gentleman at the reception was very nice and helpfull. The room was amazing and the location was perfectly close to everything. They also offered traditional japanese PJ during your stay which is amazing. For sure coming back in our next trip to Fuji.
Stayed 2 nights in Dec 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to reach when traveling by bus due to short walking distance from bus station. Clean and neat room with many amenities (like a mini fridge, microwave, water cooker) and a powerful AC. Very nice staff, receptionist spoke great English. Good breakfast and room service. Is close to a bus station to Hakone and within walking distance to Gotemba Station. Several restaurants in walking distance as well as a 711 and family marts. Overall, we enjoyed our stay!
Stayed 4 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

too small
Stayed 1 night in Jun 2026
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities
Very basic with bath in each room. A bit old and nothing in walking distance from hotel.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
nice staff
Stayed 1 night in Jan 2025
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The bath rooms were terable just be prepared for what you can expect
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
クーポンを使って安く泊まれたので、快適な1泊でした。
Stayed 1 night in Oct 2026
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
泊まりたきゃ泊まればいい
Stayed 1 night in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
問題ありませんでした。
Stayed 1 night in Sep 2026
Verified review

6/10 Okay

Disliked: Cleanliness
埃が多かった。ちゃんと拭いてなさそうだった。 全体的に清潔感がなかった。潔癖症の人はやめた方が良さそうです。
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
良かった
Stayed 1 night in Aug 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
這間酒店跟富士Outlet酒店Fuji Outlet Hot Spring Hotel)的名字差不多，如果看英文酒店名稱直接會混亂，連GPS也認錯這兩間酒店的位置，所以很多入住的人都去錯酒店check in，而酒店為了節省成本，晚上改用菲律賓外勞，她們不會理會訂單的內容是否正確，只擔心被酒店經理罰錢，她們說無論訂單是否有清楚填寫小童，也要重複再付一次錢才可以入住，最後跟這兩個菲律賓女人糾纏到深夜兩時，她們致電酒店經理才可以給我們入住，由到達酒店到成功check in入住花了兩個小時，在日本住了最少100間酒店，第一次遇到這麼瘋狂的酒店店員，如果大家想有這麼特別的體驗，一定要帶小童一同入住，就可以嘗試保證令人一生難忘體驗！
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent et très bon accueil.
Stayed 1 night in Jul 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness
改善必要点。 １．住所がナビシステムで見つからない。 ２．電話番号が「現在使われていません」 ３．やっと見つけた該当ホテル名称の建物が工事中。 ４．周辺を見回りやっと行き着いたが、３の建物も同一名称のため紛らわしい。 　　３の建物の名称表示は除去すべき。
Stayed 1 night in May 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dette er ikke et seriøst overnattingssted. Hold deg unna!
Stayed 1 night in Apr 2026
Verified review

8/10 Good

この値段で温泉も部屋で利用出来て、綺麗な部屋で泊まれて最高でした。
Stayed 1 night in May 2026
Verified review

6/10 Okay

Liked: Staff & service
良くも悪くも値段相当なので安い宿にこれ以上求めません。問題なく使えます。 でもちょっと場所が一目でわかりづらかったです。 近所の別の同じ看板のホテルに行ってしまいました。そちらが手前だったので。 そこは廃墟でびっくりしました。
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Property conditions & facilities
お風呂が臭かったのが気になりました。後は寝るだけだったので快適に過ごせたと思います。
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
快適に過ごせましたありがとうございました
Stayed 1 night in May 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
他の口コミにもあるように過去ラブホテルだった建物のリノベホテルです。その名残で部屋風呂がとても大きく、しかも温泉風？なので快適でした。立地についてもいわゆるラブホ街ですが、周囲にコンビニや飲食店もあって、宿泊+アウトレット等で検討するには妥当な選択だと思います。
Stayed 1 night in Jan 2025
Verified review

6/10 Okay

時間帯なのか、お風呂のお湯がぬるかった。朝入ったらお湯が熱いぐらいだった。
Stayed 1 night in Jan 2025