Disappointing Stay – Definitely Not a True 4-Star Resort
We have just returned from a 6-night stay at VOI Colonna Village in Sardinia. We were three families traveling together, and unfortunately, we were all disappointed by several aspects of this hotel.
The biggest issue is that this is simply not a true 4-star resort. The rooms are outdated and poorly maintained. Ours was not properly cleaned upon arrival. We found an ant nest on the ceiling, dead mosquitoes stuck to the ceiling, mold in the shower, and no balcony. Instead of a pleasant view, we overlooked trash, coffee cups, plastic bags, and old clothes. We have photos of everything.
We were assigned a room in Building 1000, which is in a poor location directly facing the staff working area. It was noisy and far from what we expected when booking months in advance.
While some staff members were friendly and helpful, others made us feel unwelcome because we didn’t speak Italian. We definitely noticed a difference in how foreign guests were treated.
There were also several unexpected extra charges. You must leave a deposit for the room safe, another deposit for beach towels, and if you want to replace your towel during your stay, you have to pay an additional fee. Charging guests to change towels at a 4-star all-inclusive resort is disappointing.
The shuttle to the beach is infrequent, so be prepared to wait or walk about 30 minutes back to your room. At the beach, each room is only assigned one umbrella, meaning a f