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voco Gold Coast by IHG

4.5 star property
Luxury Gold Coast hotel connected to the convention center, steps from SkyPoint Observation Deck

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Photo gallery for voco Gold Coast by IHG

2 outdoor pools, open 6:00 AM to 9:00 PM, sun loungers
Serves breakfast, lunch, and dinner
Exterior
Exterior
View from room

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Bar
  • Parking available

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Premium Room, 2 Double Beds, Mountain View

View from room

Premium Room, 2 Double Beds, Mountain View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Premium bedding
  • 29 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 2 Double Beds, Ocean View

Premium bedding, minibar, in-room safe, desk

Premium Room, 2 Double Beds, Ocean View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Premium bedding
  • 29 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Ocean View

Premium Room, 1 King Bed, Ocean View | Premium bedding, minibar, in-room safe, desk

Premium Room, 1 King Bed, Ocean View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Premium bedding
  • 29 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Mountain View

View from room

Premium Room, 1 King Bed, Mountain View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Premium bedding
  • 29 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Ocean View

View from room

Standard Room, 1 King Bed, Ocean View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Premium bedding
  • 29 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | Premium bedding, minibar, in-room safe, desk

Standard Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Premium bedding
  • 29 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, City View

Premium bedding, minibar, in-room safe, desk

Standard Room, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Premium bedding
  • 29 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Ocean View

Free toiletries, hair dryer, towels

Standard Room, 2 Double Beds, Ocean View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Sofa bed - twin
Premium bedding
  • 29 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, City View

Free toiletries, hair dryer, towels

Standard Room, 2 Double Beds, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Sofa bed - twin
Premium bedding
  • 29 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Map
31 Hamilton Avenue, Surfers Paradise, QLD, 4217

What's nearby

  • SkyPoint Observation Deck - 1 min walk - 0.0 miles
  • Surfers Paradise Beach - 5 min walk - 0.3 miles
  • Cavill Avenue - 7 min walk - 0.4 miles
  • Chevron Renaissance - 10 min walk - 0.6 miles
  • The Star Gold Coast - 4 min drive - 1.9 miles

Getting around

  • Cypress Avenue Station - 15 min walk
  • Varsity Lakes Station - 23 min drive
  • Coolangatta Airport (OOL) - 38 min drive

Restaurants

  • ‪SkyPoint Observation Deck - ‬2 min walk
  • ‪Alfresco on Elston - ‬1 min walk
  • ‪Walrus Social House - ‬1 min walk
  • ‪Legends Chinese Seafood Restaurant - ‬3 min walk
  • ‪Longboards Laidback Eatery & Bar - ‬3 min walk

About this property

voco Gold Coast by IHG

Luxury hotel near SkyPoint Observation Deck
Located close to Cavill Avenue and Chevron Renaissance, voco Gold Coast by IHG provides a terrace, a coffee shop/cafe, and a garden. At the 3 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and happy hour. In addition to dry cleaning/laundry services and car rentals on site, guests can connect to free in-room WiFi.
Other perks include:
  • 2 outdoor pools with sun loungers
  • Buffet breakfast (surcharge), self parking (surcharge), and multilingual staff
  • Tour/ticket assistance, a 24-hour front desk, and concierge services
  • Wedding services, smoke-free premises, and a front-desk safe
  • Guest reviews speak highly of the breakfast, beach locale, and helpful staff
Room features
All 389 rooms have comforts such as 24-hour room service and premium bedding, as well as perks like laptop-friendly workspaces and air conditioning. Guest reviews highly rate the clean rooms at the property.
Other conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with free toiletries and hair dryers
  • LCD TVs with premium channels
  • Wardrobes/closets, refrigerators, and daily housekeeping

Languages

Arabic, Chinese (Mandarin), English, Filipino, Finnish, Japanese, Korean, Portuguese, Spanish, Swedish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (AUD 25 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: AUD 39 for adults and AUD 19.50 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Cliffords Grill & Lounge
  • Social House
  • Waves Buffet Restaurant

Things to do

  • 2 outdoor pools
  • Gym

Family friendly

  • 2 outdoor pools
  • Baby toys
  • Children's toys
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 9 meeting rooms
  • Conference center

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Elevator (43 inch wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 20 floors
  • Banquet hall
  • Built in 2011
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with premium digital channels

Food and drink

  • 24-hour room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 1.9 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 70.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: AUD 50 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AUD 39.00 for adults and AUD 19.50 for children
  • Self parking fee: AUD 25 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 70.0 per night
  • Credit card charges are subject to a surcharge of 1.9 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Hotel Watermark
Watermark Hotel Surfers Paradise
Watermark Surfers Paradise
Watermark Hotel & Spa Gold Coast Surfers Paradise
Watermark Hotel And Spa Gold Coast
Watermark Hotel Gold Coast
Watermark Hotel
VOCO Gold Coast Formerly Watermark Hotel Surfers Paradise
VOCO Gold Coast Formerly Watermark Surfers Paradise
VOCO Gold Coast Formerly Watermark
VOCO Gold Coast Formerly Wate
voco Gold Coast formerly Watermark Hotel IHG Hotel
voco Gold Coast formerly Watermark IHG Surfers Paradise
voco Gold Coast formerly Watermark IHG
Watermark Hotel Spa
VOCO Gold Coast (Formerly Watermark)
Voco Gold Coast Watermark Ihg

Frequently asked questions

Does voco Gold Coast by IHG have a pool?

Yes, this property has 2 outdoor pools. Pool access is from 6:00 AM–9:00 PM.

Is voco Gold Coast by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking at voco Gold Coast by IHG?

Self parking is available for AUD 25 per night. Limited spots are available.

What time is check-in at voco Gold Coast by IHG?

Check-in start time: 2:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at voco Gold Coast by IHG?

Check-out is at 10 AM. Late check-out is available for a fee (subject to availability).

Where is voco Gold Coast by IHG located?

Located in Surfers Paradise, this luxury hotel is within a 10-minute walk of SkyPoint Observation Deck, Surfers Paradise Beach, and Cavill Avenue. Chevron Renaissance and The Star Gold Coast are also within 3 mi (5 km). Cypress Avenue Station is 15 minutes by foot and Florida Gardens station is 17 minutes.

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voco Gold Coast by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 527 out of 1000 reviews
Rating 8 - Good. 286 out of 1000 reviews
Rating 6 - Okay. 108 out of 1000 reviews
Rating 4 - Poor. 48 out of 1000 reviews
Rating 2 - Terrible. 31 out of 1000 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10

Very close to the tram, easy to travel across the town
Stayed 3 nights in May 2025

10/10

Tidy and comfortable stay, really good breakfast. Location is perfect.
Stayed 2 nights in Apr 2025

10/10

Clean, good service and easy parking!
Stayed 1 night in May 2025

10/10

Convenient comfortable great facilities
Stayed 1 night in Apr 2025

10/10

Just spent 5 nights, verry attentive and knowledgeable staff, great public transport access, in the heart of Surfers Paradise, easy to roam around.
Stayed 5 nights in Apr 2025

10/10

Excellent stay and very friendly and helpful staff.
Stayed 5 nights in Jan 2025

8/10

Great location, I stay regularly and really the only complaint would be there is never enough staff at breakfast or at the bar .. the staff that are there are always polite even when rushed off their feet
Stayed 7 nights in May 2025

10/10

This hotel is conveniently located within walking distance to shops and restaurants.
Stayed 2 nights in Feb 2025

8/10

Clean and very good for money
Stayed 1 night in May 2025

10/10

Enjoyed our stay at Voco everything looks like the photos, service was great, breakfast buffet was great a lot of options, kids loved the two swimming pools, good fitness centre, close to the beach, public transport and restaurants.
Stayed 2 nights in Apr 2025

8/10

We had a good experience! The staff were wonderful, and the location was perfect, walking distance to everything and right in front of the tram stop. Our fridge stopped working, but maintenance replaced it within 10 minutes, which was impressive. Overall, a wonderful place to stay.
Stayed 4 nights in May 2025

10/10

Great location
Stayed 2 nights in Feb 2025

10/10

Love this place. Will stay again.
Stayed 1 night in Feb 2025

10/10

Clean and neat property in the heart of the Surfers Paradise.
Stayed 1 night in Apr 2025

10/10

Excellent location, right near beach, tramline and great dining.
Stayed 3 nights in Jan 2025

10/10

Great value
Stayed 3 nights in May 2025

10/10

Looking forward to stay there soon
Stayed 5 nights in Dec 2024

10/10

Very good so happy
Stayed 1 night in Apr 2025

10/10

Great location. Walking distance to Cavill Ave. Tram stop riogt out the front if wanting to go to Broadbeach
Stayed 4 nights in Apr 2025

10/10

loved it
Stayed 1 night in May 2025

10/10

Staff were friendly and helpful. Room was spacious and nice and quiet. Bed and pillows were nice and clean and very comfortable. Hotel is in a great spot with light rail station right out the front. Excellent value for money and would definitely stay here again.
Stayed 1 night in Mar 2025

6/10

It was just ok ! They can do better Clean the room/toilets better
Stayed 3 nights in May 2025

10/10

Awesome stuff will definitely be staying again
Stayed 2 nights in Dec 2024

8/10

Location is convenient to everything. Light rail located outside. Clean facilities.
Stayed 3 nights in Apr 2025

8/10

have sea view room
Stayed 4 nights in Mar 2025