Ratings based on 810 Verified Reviews
3.8 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.6 Hotel condition
AARP Travel Center Verified Reviews
by A verified traveler
Posted Mar 16, 2024 on Expedia
Comment from Hotel Management
Mar 17, 2024 by Tiki Hotel Reception, Hotel Management
Hi Robert, thank you for your excellent review!
by A verified traveler
Posted Feb 26, 2024 on Expedia
The hotel is in a great location ...in the middle of Surfers Paradise and an easy walk to lots of attractions, dining, night markets and of course the beach!
The only down side was that the apartment was in need of an update, the kitchen smelt damp. I was really looking forward to a glass of wine while relaxing in the spa bath .... unfortunately no hot water! It was late so we reported it in the morning and they got it seen to straight away.
Comment from Hotel Management
Feb 28, 2024 by Tiki Hotel Reception, Hotel Management
Hi Sunita, thank you for your feedback. As explained upon check-in we are on call 24/7. We could have assisted you earlier with the hot water issue. It seems that you didn't report the smell in the kitchen to our staff during your stay. Our housekeeping team would have probably been able to fix it for you.We're happy to know that you enjoyed the rest of your stay!
by A verified traveler
Posted Feb 25, 2024 on Expedia
Comment from Hotel Management
Feb 28, 2024 by Tiki Hotel Reception, Hotel Management
Hi Paul, thank you for your great review!
by A verified traveler
Posted Feb 22, 2024 on Expedia
good property with very good location
Comment from Hotel Management
Feb 23, 2024 by Tiki Hotel Reception, Hotel Management
Hi Imran, thank you for your excellent review!
by A verified traveler
Posted Feb 7, 2024 on Expedia
Amazing stay at Tiki, easy access to everything, restaurants, clubs, pool, also, its a good thing that its not to close that its loud. one straight way to surfers paradise main WOW!
Comment from Hotel Management
Feb 8, 2024 by Tiki Hotel Reception, Hotel Management
Hi Khen, thank you very much for your review! We are glad to hear that you had a wonderful stay with us!
by A verified traveler
Posted Feb 4, 2024 on Expedia
Comment from Hotel Management
Feb 5, 2024 by Tiki Hotel, Hotel Management
Hi Gemma, thank you for leaving a review!
by A verified traveler
Posted Jan 15, 2024 on Expedia
My room was crawling with cockroaches. I have about 14 on video in the one evening. Found them in the bed sheets, dropping from the ceiling to the pillow. Never felt more disgusted in my
Life and I’ve travelled the world, I got zero sleep. It’s a clear issue and many reviews of it. Was offered to stay in another room but I had no interest in staying at this hotel. Friends also found roaches in their rooms. I was given a refund. Bed only has a sheet and the blankets were dirty and had old food smooshed in it. Bath/shower would not recommend for oldies. Hotel smells stale. Needs a serious update and shut down to deal with the infestation, fly spray will not cut it!
Comment from Hotel Management
Feb 5, 2024 by Tiki Hotel, Hotel Management
Hi Brooke, we're sorry to hear that you encountered issues during your stay. We have since changed both our pest control company and the frequency of treatments, after the two extreme weather events this summer saw a couple of pest invasions occur.
by A verified traveler
Posted Jan 14, 2024 on Expedia
The building is showing it’s age and hasn’t been renovated for a long time, but for the price we found it clean, and in a great location and generally really good for what you pay in the Gold Coast cbd
Comment from Hotel Management
Feb 5, 2024 by Tiki Hotel, Hotel Management
Hi Adam, thank you for leaving a review. We're glad you enjoyed your stay.
by A verified traveler
Posted Jan 12, 2024 on Expedia
The carpet very dirty
Comment from Hotel Management
Feb 5, 2024 by Tiki Hotel, Hotel Management
Hi Abdulkarim, thank you for leaving a review. We're sorry you encountered an issue during your stay - as mentioned at check-in, please let us know immediately if you have any problems as we can immediately investigate and remedy these.
by A verified traveler from Ferntree gully
Posted Jan 12, 2024 on Expedia
Comment from Hotel Management
Feb 5, 2024 by Tiki Hotel, Hotel Management
Hi Sandra, thank you for leaving a review!