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Raffles Royale

3.0 star property

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Outdoor pool - Raffles Royale (Surfers Paradise)
Apartment, 2 Bedrooms | In-room dining - Raffles Royale (Surfers Paradise)
Outdoor pool - Raffles Royale (Surfers Paradise)
Outdoor pool - Raffles Royale (Surfers Paradise)
Apartment, 2 Bedrooms | Balcony - Raffles Royale (Surfers Paradise)
A short walk from Surfers Paradise Beach and Cavill Avenue, Raffles Royale provides a hot tub and more. Stay connected with in-room WiFi (surcharge).

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Kitchen
  • Washer
  • Dryer
  • Air conditioning

Room options

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Showing 3 of 3 rooms

View all photos for Apartment, 1 Bedroom (Aircon)

Apartment, 1 Bedroom (Aircon) | 1 bedroom, individually furnished, iron/ironing board, rollaway beds

Apartment, 1 Bedroom (Aircon)

  • Resort view
  • 5 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Apartment, 1 Bedroom (No Aircon)

Apartment, 1 Bedroom (No Aircon) | Living area | Flat-screen TV

Apartment, 1 Bedroom (No Aircon)

  • Resort view
  • 5 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | 1 bedroom, individually furnished, iron/ironing board, rollaway beds

Apartment, 2 Bedrooms

  • Resort view
  • 6 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

About the neighborhood

Located in Surfers Paradise, a neighborhood in Gold Coast, Raffles Royale is in a shopping district and near the beach. Cavill Avenue and Robina Town Centre are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Warner Bros. Movie World and Dreamworld. Wax Museum and Infinity Attraction are also worth visiting. Visit our Gold Coast travel guide
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Map
69 Ferny Avenue, Surfers Paradise, QLD, 4217

What's nearby

  • Surfers Paradise Beach
    Surfers Paradise Beach
    3 min walk - 0.2 miles
  • Cavill Avenue
    Cavill Avenue
    5 min walk - 0.3 miles
  • Chevron Renaissance
    2 min walk - 0.1 miles
  • Infinity Attraction
    3 min walk - 0.2 miles
  • Slingshot
    7 min walk - 0.4 miles

Getting around

  • Cypress Avenue Station
    3 min walk
  • Helensvale Station
    26 min drive
  • Coolangatta Airport (OOL)
    41 min drive

Restaurants

  • Sandbar
    6 min walk
  • Clock Hotel
    3 min walk
  • Nosh Pan Asian
    4 min walk
  • Betty's Burgers & Concrete Co.
    4 min walk
  • Costa D'oro Italian Restaurant & Pizzeria
    5 min walk

Property amenities

Beach

  • White sand beach nearby

Pool/Spa

  • Hot tub
  • Outdoor pool

Internet

  • Available in the apartment: WiFi (AUD 8.95 per night)
  • Available in some public areas: WiFi (AUD 8.95 per night)

Parking and transportation

  • Height restrictions apply for onsite parking

Kitchen

  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Microwave
  • Stovetop

Bedrooms

  • Bedroom
  • Rollaway/extra bed (surcharge)

Bathroom

  • 1 private bathroom
  • Shower
  • Towels provided

Living spaces

  • Living room

Entertainment

  • Flat-screen TV with premium cable channels

Outdoor areas

  • Balcony/patio
  • Barbecue grill

Laundry

  • Washer/dryer

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • No elevator
  • Designated smoking areas

Services and conveniences

  • Iron/ironing board
  • No housekeeping service

Location highlights

  • In a shopping district

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 10 units
  • 3 floors
  • Built in 1952
  • Individual furnishings
  • Traditional architecture

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: AUD 50
Express check-out available

Special check-in instructions

The front desk is open Monday - Saturday (2 PM - 5 PM)
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests planning to arrive outside of normal check-in hours must contact this property in advance by email.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cleaning deposit: AUD 120 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: AUD 8.95 per night (rates may vary)
  • Fee for wireless internet in public areas: AUD 8.95 per night (rates may vary)
  • Late check-out fee: AUD 50 (subject to availability)
  • Rollaway beds are available for an additional fee
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply

Frequently asked questions

Does Raffles Royale have a pool?

Yes, this property has an outdoor pool.

Is Raffles Royale pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Raffles Royale?

Check-in start time: 2 PM; Check-in end time: 5 PM.

What time is check-out at Raffles Royale?

Check-out is at 10 AM. Late check-out is available for AUD 50 (subject to availability).

Where is Raffles Royale located?

Located in Surfers Paradise, this apartment building is within a 10-minute walk of Chevron Renaissance, Cavill Avenue, and Surfers Paradise Beach. Gold Coast Convention and Exhibition Centre and The Star Gold Coast are also within 3 mi (5 km). Cypress Avenue Station is only a 3-minute walk and Florida Gardens station is 29 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Raffles Royale Reviews

7.2

Good

6.8

Cleanliness

7.6

Location

7.0

Staff & service

6.4

Property conditions & facilities
Rating 10 - Excellent. 32 out of 112 reviews
Rating 8 - Good. 35 out of 112 reviews
Rating 6 - Okay. 24 out of 112 reviews
Rating 4 - Poor. 9 out of 112 reviews
Rating 2 - Terrible. 12 out of 112 reviews

Reviews

Verified

2/10 Terrible

jess

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Reasonably close to beach but not comfortable

Old, awkward, lacks facilities, no coffee or jug, no shampoo, two single beds strapped together with a huge lump in the middle.
Verified

6/10 Okay

Michelle

Disliked: Property conditions & facilities, room comfort

Close to beach and nightlife

Value for money!! Not a five star resort but if you're looking for accommodation close to everything just to sleep, it's great.
Verified

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Disliked: Cleanliness
the hotel was ok but the room no 47 we found very dusty and the room really needed a good clean ,other than that it was ok.
Verified

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Well priced for Surfers

A little untidy and not cleaned properly from last guests.
Verified

6/10 Okay

Tay

Liked: Staff & service, room comfort
Disliked: Cleanliness

Nice hotel in the centre of everything

Lovely little hotel pretty much in the centre of everything, walking distance to all the shops etc, Nice place with a lovely outdoor setting with a bbq area and a pool/spa
Verified

10/10 Excellent

Kalina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location

I was really delighted to stay at Raffles Royale as it was true value for money. Hotel is based just a few minutes walk to the main streets of Surfers Paradise, so we just parked our park downstairs and wondered everywhere by foot - to the beach, to cafes and restaurants, shops and nightclubs, it was great! When we got back to the hotel to relax after day of shopping, we rested on a comfy couch in a living room of our apartment. It was so relaxing and comfortable. Before we went to bed we had a swim in the pool and I got into the spa and looked into the stars. It was a bliss. I highly recommend this place!
Verified

4/10 Poor

Disappointed

Disliked: Cleanliness, property conditions & facilities, room comfort

Nope

Old, noisy, weird stains in the carpet. We were phoned at 10am to ask when we were getting there as they wanted to go to the movies, We said around 2. Ok no problem, just be here between 12 and 3. Then we were called again at 12, how far away are you. Really?? So sorry we paid through the nose for a horrid hotel and you're pushy to your guests. Don't even bother, was awful, thank god it was just for a night.
Verified

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Little ripper

I would stay here again , nice location, handy to everything in surfers paradise. Not modern but that's good
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rude staff dirty motel early check out no toliet paper or aircondationer in hotel TV doesn't work
Verified

8/10 Good

Erna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

location close to shops beach night life ,

great location ,customer service with a smile ,great facilities pool ,gym. room very spacious and comfortable with a big deep bath :).
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pretty good

정말 좋았어요~~~ 방도 따로 있고 수영장도 좋았고
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
All good for 1 night. Should provide soap for barthroom
Verified

8/10 Good

Joanna

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
The room was really nice but they had unfortunately forgotten to clean it. We received a warm welcome of the woman at the front desk. She was wonderful with a lovely personality and talkative. She was also the one how cleaned the room for us. The hotel besides the cleanliness and the area around was perfect . Close to everything and there was much to do
Verified

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Aircon power supply was locked in OFF position by key; so cannot use aircon even though my booking specifically stated I would get an aircon room. Shower door is supposed to have 3 sliding panels. 1 panel was missing and the 2 remaining panels were not even attached together. Had to shower using minimal water in order not to splash excessive water onto bathroom floor.
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

disapointing

The room was small for the price i paid.. there was out door furniture being used as lounge room furniture.. the tv was tiny, had no remote and unless it was moved to a certain position the foxtel (that had like 4 channels) wouldnt work for more than 30 seconds at a time.
Verified

4/10 Poor

Leanne

Disliked: Staff & service, property conditions & facilities, room comfort

Not Happy

Have never come across such rudness and unwelcome behaviour by the manageress of this establishment. My husband and I are of mature age and we were spoken to with arrogance. Apparantly we interrupted her a couple of times and this annoyed her. We asked whether we could have the apartment earlier if ready after we arrived there and she allowed it to happen half an hour before check in which was 2pm and we had arrived there at 9.30. She allowed us to put our luggage in a cage in the garage and informed us that she was not responsible for it. We went walking rang her at about 1pm.She told us to wait another 20mins.We went back and when we rang the bell twice she opened the door and told us that we got her away from what she was doing and she should have told us to come back at 2pm.normal check in time. She gave us a key and told us the apt. no. and did not bother to explain how to use the key to enter the building. I eventually asked another guest. I asked for a second key and at first said no you only get one, but then agreed to provide one later for me when she had time. There was supposed to be a clothers dryer in the room but there was only the washing machine and tub.My husband and I felt like thanking her for her unpleasant attitude and just leaving the place to go elsewhere. Wehave previously stayed at several other places in Surfers Paradise and staff was always courteous and greeted us with a smile.
Verified

2/10 Terrible

Ali

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible, If you want ruin your holiday choose it

The worst experience I have ever had in my life , the lady's behaviour (owner) was completely rude and aggressive , the apartment was totally not clean and it was very old and hardly need repairs and renovations , no supplement of tissue , shampoo, ... , the hair dryer has old dirt like nobody clean it for ages , the stairways were dirty old and terrible , the bathroom has no FAN !?!? it's unbelievable , the keep the air-condition panel open by stretcher it was frustrating , the bath ceiling was destroyed , don't ruin your holiday by staying in this rubbish accommodation.
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
We enjoyed our stay at Raffles Royale. It is close to the beach, cafes and restaurants, and the unit was as same as it was advertised on the website.
Verified

2/10 Terrible

Russell

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

In need of basic maintenance

No shower door on shower, no toilet roll holder, air con did not work, cupboard shelf above microwave very dirty, floor was dirty (grit under foot), less than private balcony with noisy neighbours.
Verified

6/10 Okay

MDR

Disliked: Staff & service, room comfort

You get what you pay for.

Good location, easy to find. Very basic accommodation, almost did the job. I was travelling alone, thankfully, the wife wouldn't have been impressed. I was only looking for 1 nights cheap accommodation, I got it.
Verified

8/10 Good

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple hotel, nice pool area and very close to Surfers night life
Verified

6/10 Okay

Verified traveler

Liked: Staff & service
great location, clean & comfortable. Simple accomodation
Verified

4/10 Poor

Troy

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
No tv..bathroom shower flooded when had a shower..worst hotel so far in surfers and I've stayed at 10 different places..
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Decent Hotel, Good Location BUT No Free WiFi

Stayed for a three nights in a one bedroom. The place was spacious and the location is great - close to the beach. Pool area is clean. However, we were disappointed to find that there was no free WiFi in the hotel anywhere. You have to pay to use the WiFi despite it being advertised as free in the rooms and in the public areas. Other than that we had no issues. The owner was kind enough to arrange for a taxi to pick us up at 4 am for our train.
Verified

6/10 Okay

cath

Liked: Cleanliness, staff & service, room comfort

Cheap

This motel is in a great position to city and cheap. Don't expect the Ritz and you will not feel disappointed. Great pool