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Montego Sands Resort

4.0 star property

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View from property - Montego Sands Resort (Mermaid Beach)
Executive Room, 2 Bedrooms | Individually decorated, individually furnished, iron/ironing board - Montego Sands Resort (Mermaid Beach)
Exterior - Montego Sands Resort (Mermaid Beach)
2 outdoor pools, a heated pool - Montego Sands Resort (Mermaid Beach)
1 Bedroom Super Deluxe Apartment | Living room | 55-inch LCD TV with digital channels, TV, Netflix - Montego Sands Resort (Mermaid Beach)
Close to The Star Gold Coast and Gold Coast Convention and Exhibition Centre, Montego Sands Resort provides a free grocery shopping service, a terrace, and a garden. Stay connected with free in-room WiFi, with speed of 50+ Mbps, and guests can find other amenities such as dry cleaning/laundry services and a business center.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Kitchen
  • Washer
  • Dryer
  • Parking included
  • Free WiFi

Room options

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Showing 6 of 6 rooms

View all photos for 1 Bedroom Deluxe Apartment

1 Bedroom Deluxe Apartment | Living area | 55-inch LCD TV with digital channels, TV, Netflix

1 Bedroom Deluxe Apartment

  • Garden view
  • 53 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for 2 Bedroom Deluxe Penthouse

2 Bedroom Deluxe Penthouse | Individually decorated, individually furnished, iron/ironing board

2 Bedroom Deluxe Penthouse

  • Garden view
  • 86 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed, 2 Twin Beds and 1 Double Sofa Bed

Two Bedroom Deluxe Penthouse Apartment

  • Sleeps 4

View all photos for 2 Bedroom Super Deluxe Apartment

2 Bedroom Super Deluxe Apartment | Individually decorated, individually furnished, iron/ironing board

2 Bedroom Super Deluxe Apartment

  • 65 sq m
  • 2 bedrooms
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Super Deluxe Two-Bedroom Apartment

  • Sleeps 3

View all photos for One Bedroom Deluxe Apartment

Individually decorated, individually furnished, iron/ironing board

One Bedroom Deluxe Apartment

  • Sleeps 2

About the neighborhood

Mermaid Beach, a neighborhood in Gold Coast, is home to Montego Sands Resort. Cavill Avenue and Robina Town Centre are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Surfers Paradise Beach and Kirra Beach. Warner Bros. Movie World and Putt Putt Golf Mermaid Beach are also worth visiting. Visit our Gold Coast travel guide
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Map
21 Peerless Avenue, Mermaid Beach, QLD, 4218

What's nearby

  • Kurrawa Beach
    Kurrawa Beach
    3 min walk - 0.2 miles
  • Aerial view of Broadbeach with the convention centre and casino on the Gold Coast
    Gold Coast Convention and Exhibition Centre
    14 min walk - 0.8 miles
  • Stars at Surfer Paradise Gold Coast Australia
    The Star Gold Coast
    14 min walk - 0.8 miles
  • Pacific Fair Shopping Centre
    7 min walk - 0.4 miles
  • The Oasis
    10 min walk - 0.6 miles

Getting around

  • Broadbeach South Light Rail Station
    9 min walk
  • Varsity Lakes Station
    16 min drive
  • Coolangatta Airport (OOL)
    26 min drive

Restaurants

  • BiN 232
    10 min walk
  • Motto Motto
    10 min walk
  • McDonald's
    9 min walk
  • No Name Lane Espresso
    10 min walk
  • T2
    12 min walk

About this property

Montego Sands Resort

This smoke-free apartment building features 2 outdoor pools, a business center, and dry cleaning. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a free grocery shopping service, and express check-in are onsite. Each apartment features a kitchen with a refrigerator and a stovetop, plus a washer/dryer and an LCD TV with digital channels. Guests can appreciate conveniences like a dining area and a sitting area, and other amenities include free WiFi and Netflix.
Montego Sands Resort offers 13 air-conditioned accommodations with washers/dryers and complimentary newspapers. These individually decorated and furnished accommodations have separate sitting areas. Accommodations at this 4-star apartment have kitchens with refrigerators, stovetops, separate dining areas, and cookware/dishes/utensils.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). 55-inch LCD televisions come with premium digital channels and Netflix. Additionally, rooms include coffee/tea makers and irons/ironing boards.

2 outdoor swimming pools are on site.

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Property amenities

Pool/Spa

  • 2 outdoor pools
  • Heated pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site

Family friendly

  • Crib: AUD 50 per stay

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Refrigerator
  • Stovetop
  • Toaster

Bedrooms

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Towels provided

Living spaces

  • Separate dining area
  • Separate sitting area

Entertainment

  • 55-inch LCD TV with premium digital channels
  • Hulu
  • Netflix
  • Streaming services

Outdoor areas

  • Barbecue grill
  • Garden
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry detergent
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Business center

Comfort

  • Air conditioning
  • Ceiling fan
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • Smoking not allowed

Services and conveniences

  • Free daily newspapers
  • Free grocery shopping service
  • Iron/ironing board
  • Luggage storage
  • Tour and ticket assistance

Things to do

  • Heated pool

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 13 units
  • Garden
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM
Express check-in available

Check-out

Check-out before 10 AM
Express check-out available

Special check-in instructions

The front desk is open Monday - Friday (9 AM - 4 PM) and Saturday - Sunday (9 AM - noon)
Guests must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, lockbox

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for AUD 50 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 200 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: AUD 50 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

Parking height restrictions apply

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Montego Sands Resort Mermaid Beach
Montego Sands Resort
Montego Sands Mermaid Beach
Montego Sands
Montego Sands Resort Apartment
Montego Sands Resort Mermaid Beach
Montego Sands Resort Apartment Mermaid Beach

Frequently asked questions

Does Montego Sands Resort have a pool?

Yes, this property has 2 outdoor pools. Pool types include heated pools.

Is Montego Sands Resort pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Montego Sands Resort?

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM.

What time is check-out at Montego Sands Resort?

Check-out is at 10 AM.

Where is Montego Sands Resort located?

Located in Mermaid Beach, this beach apartment building is within 1 mi (2 km) of Mermaid Beach, Gold Coast Convention and Exhibition Centre, and The Star Gold Coast. Surfers Paradise Beach and Cavill Avenue are also within 3 mi (5 km). Broadbeach South Light Rail Station is 9 minutes by foot.

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Reviews

Montego Sands Resort Reviews

8.6

Excellent

8.8

Cleanliness

9.2

Location

9.2

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 124 out of 276 reviews
Rating 8 - Good. 111 out of 276 reviews
Rating 6 - Okay. 30 out of 276 reviews
Rating 4 - Poor. 6 out of 276 reviews
Rating 2 - Terrible. 5 out of 276 reviews

Reviews

Verified

8/10 Good

HONG

Liked: Cleanliness, amenities, property conditions & facilities, communication
The room was clean but tired. Many facilities on offer, including cooker, toaster and kettle, and surprisingly washer and drier.
Stayed 5 nights in Jan 2026
Verified

6/10 Okay

Anita

Disliked: Amenities, property conditions & facilities, communication
Did not see any staff every .Reception was always closed. Rooms were ok ,very old and dated. Pool ad spa borh top rim around pools were filfytop lip of tiles needed a scrub to clean ,the water looked clean enough though. Constuction next to our apartment was noisey all the time from 6am to late . Best part was the location,very close to beach and shops stc.
Stayed 6 nights in Feb 2026
Verified

8/10 Good

Damian

Liked: Cleanliness, property conditions & facilities, communication
Great location and friendly staff
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

Glenn

Liked: Cleanliness, amenities, property conditions & facilities, communication
Good location close to beach, shopping centers and many restaurants and bars.
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

grant

Liked: Cleanliness, room comfort, communication
Hotel, with Central to restaurants, cafes, and beach
Stayed 2 nights in Mar 2024
Verified

8/10 Good

Alex

Liked: Amenities, property conditions & facilities, communication
Comfortable space in a nice location.
Stayed 4 nights in Sep 2024
Verified

8/10 Good

Leisa

Liked: Cleanliness, amenities, property conditions & facilities, communication
Quiet location which was close to great restaurants, beach & shopping.
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

caitlin

Liked: Cleanliness, amenities, property conditions & facilities, communication
Perfect family holiday location. The property was very clean and reception were very helpful. The pool and spa was perfect for my toddler. So close to Pac Fair & the beach too!
Stayed 7 nights in Dec 2024
Verified

8/10 Good

graham

Liked: Cleanliness, room comfort, communication

Step back in time

Surprised at the age of the bed, think 70’s . Overall the place was quiet ish, comfortable, neat, although a few things missing, it had an iron but no ironing board, pegs but no clothes airer, but great location
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Cathryn

Liked: Cleanliness, amenities, communication
Bed was so comfortable, choice of four pillow types. Spa and pool area was clean and beautiful. Felt safe, security good.
Stayed 4 nights in Aug 2024
Verified

8/10 Good

Melody

Liked: Amenities, property conditions & facilities, communication
This property was perfect for what I needed. It was ideal cos I like to cook and everything was available to me and my needs. It was easy to find, had a parking space and it was central to my needs
Stayed 5 nights in Feb 2024
Verified

10/10 Excellent

Stacey

Liked: Cleanliness, amenities, property conditions & facilities, communication
The unit was very clean and tidy. The beds were so comfortable. Really enjoyed our stay. Lillian made it so easy for us and was so helpful and friendly in all of our communication. The pool looked lovely but we just did not get a chance to use it. Had an allocated parking space in secure parking. Thank you for a great stay.
Verified

8/10 Good

John

Liked: Cleanliness, communication
Montego Sands is in a quiet side street and only a hundred metres or so from the beach. There is underground parking in a designated bay and both the wi-fi and cable TV were good. The swimming pool was small and looked unappealing. The rooms are spacious and although a bit tired looking they are comfortable enough.
Stayed 5 nights in Mar 2024
Verified

8/10 Good

Kenneth

Liked: Cleanliness, amenities, property conditions & facilities, communication
Proximity to the beach, transport, and other amenities was excellent.
Stayed 6 nights in Oct 2025
Verified

8/10 Good

Celestine

Liked: Cleanliness, amenities, property conditions & facilities, communication
It was close to everything and really good value for money with being fully self contained!
Stayed 2 nights in Aug 2022
Verified

8/10 Good

Bill

Liked: Cleanliness, amenities
It felt like a resort, despite its age. Management staff were accommodating and it is so convenient to the beach and Broadbeach restaurants, Will stay there again.
Stayed 3 nights in Oct 2022
Verified

10/10 Excellent

Gary

Liked: Cleanliness, amenities, property conditions & facilities, communication
Cockroaches in the kitchen cupboard
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Bradley Scott

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean and tidy and central to everything
Stayed 2 nights in Apr 2023
Verified

8/10 Good

Nadia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean room, great location

Stayed while attending a wedding in the Gold Coast. Very close to Pacific Fair Mall for last minute outfit finishing touches and maicures etc. Very close to a lovely beach and cute cafes. Staff were very helpful and polite.
Verified

6/10 Okay

ROBYN

Disliked: Communication
We didnt have an ideal experience when checking -in to our room initially. We arrived at 9pm- after office hours so my email instructions were to find our room key left in key box, but the key that was left for us was a different key to our actual allocated room no.given in our arrival letter with room key instructions. We ended up unlocking the door of another room which was already occupied( which was the room no. on our key that was left for us ) and then didnt have the right key for our allocated room-so we didnt have any apartment and after ringing the services no. to explain the situation, we then waited 15mins before a reply came with what we were to do.Eventually we rounded up someone ourselves on the premises and explained the situation who then got us the correct key. Once in our room ,we discovered there was no linen provided for our sofa bed- it was eventually brought to us. So overall we were not that impressed with our introduction to Montego Sands Resort
Stayed 3 nights in Jan 2026
Verified

4/10 Poor

John

Disliked: Cleanliness, amenities, property conditions & facilities
Our "Deluxe" apartment 3 was on the ground floor fronting the road and main pathways in to the complex. This meant that all windows allowed for full view in to the apartment. The bathroom window over the toilet faced the road and had clear glass which meant that the blind had to be down 24/7. The wire shelving in the wardrobe was unusable due to grease and dust. The outside spa pool was full of dead flies and sand. The furniture in the apartment was in good condition. However the rest of the apartment was lack luster for a Deluxe room.
Stayed 7 nights in Aug 2025
Verified

6/10 Okay

Trevor

Liked: Cleanliness, amenities, property conditions & facilities, communication
Liked the decor. At the moment the high rise development alongside didn’t help. Will be a better site when development completed.
Verified

8/10 Good

Indranil

Liked: Cleanliness, amenities, property conditions & facilities, communication
Close to the beach though as mentioned in the ad, one CANNOT get a look at the water from the property.
Verified

6/10 Okay

william

Liked: Cleanliness, property conditions & facilities, communication
The design of the complex did not allow for much privacy
Verified

6/10 Okay

Ash

Liked: Cleanliness, room comfort, communication

Needs Updating

Was quite noisy with the Huge Building being built next door. Was dark and could do with an update.
Stayed 2 nights in Sep 2023