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Mermaid Waters Hotel by Nightcap Plus

3.5 star property
Hotel with a golf course, near Gold Coast Convention and Exhibition Centre

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Photo gallery for Mermaid Waters Hotel by Nightcap Plus

Outdoor pool, sun loungers
Property entrance
Bar (on property)
Studio Family | Terrace/patio
Front of property - evening/night

Popular amenities

  • 24/7 front desk
  • Room service

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Accessible Studio King

Accessible Studio King | 1 bedroom, in-room safe, soundproofing, iron/ironing board

Accessible Studio King

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Soundproofed
Refrigerator
TV
Separate bedroom
Private bathroom
Hair dryer
Free bottled water
Netflix
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Mermaid Suite

Mermaid Suite | 1 bedroom, in-room safe, soundproofing, iron/ironing board

Mermaid Suite

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Dining table
Sofa bed
Separate bedroom
Daily housekeeping
Iron/ironing board
In-room safe
  • Sleeps 5
  • 1 King Bed, 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Studio Twin Queen

Studio Twin Queen | 1 bedroom, in-room safe, soundproofing, iron/ironing board

Studio Twin Queen

9.0 out of 10
Wonderful
(14 reviews)

Highlights

Soundproofed
Refrigerator
TV
Separate bedroom
Private bathroom
Hair dryer
Free bottled water
Netflix
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Family

Studio Family | 1 bedroom, in-room safe, soundproofing, iron/ironing board

Studio Family

9.2 out of 10
Wonderful
(12 reviews)

Highlights

Soundproofed
Refrigerator
TV
Separate bedroom
Private bathroom
Hair dryer
Free bottled water
Netflix
  • 42 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Studio King

Studio King | 1 bedroom, in-room safe, soundproofing, iron/ironing board

Studio King

9.2 out of 10
Wonderful
(58 reviews)

Highlights

Soundproofed
Refrigerator
TV
Separate bedroom
Private bathroom
Hair dryer
Free bottled water
Netflix
  • 40 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Studio Family Spa

Studio Family Spa | 1 bedroom, in-room safe, soundproofing, iron/ironing board

Studio Family Spa

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Refrigerator
TV
Separate bedroom
Private bathroom
Hair dryer
Free bottled water
Netflix
  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

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About the neighborhood

Map
Cnr Markeri Street & Sunshine Boulevard, Mermaid Waters, QLD, 4218

What's nearby

  • Pacific Fair Shopping Centre - 17 min walk - 0.9 miles
  • The Star Gold Coast - 3 min drive - 1.5 miles
  • Gold Coast Convention and Exhibition Centre - 3 min drive - 1.7 miles
  • The Oasis - 4 min drive - 1.7 miles
  • Cavill Avenue - 8 min drive - 3.8 miles

Getting around

  • Broadbeach South Light Rail Station - 2 min drive
  • Varsity Lakes Station - 12 min drive
  • Coolangatta Airport (OOL) - 27 min drive

Restaurants

  • ‪Mermaid Beach Bowls Club - ‬10 min walk
  • ‪Lonestar Tavern - ‬2 min walk
  • ‪Lucky Bao - ‬2 min walk
  • ‪Mermaid Beach Tavern - ‬2 min drive
  • ‪Tian Ran Vegetarian Restaurant - ‬17 min walk

About this property

Mermaid Waters Hotel by Nightcap Plus

Hotel near Gold Coast Convention and Exhibition Centre
Located close to The Star Gold Coast and The Oasis, Mermaid Waters Hotel by Nightcap Plus provides a free breakfast buffet, a golf course, and an arcade/game room. The on-site restaurant, Brasserie, offers breakfast, lunch, dinner, and al fresco dining. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and car rentals on site.
You'll also find perks like:
  • An outdoor pool with sun loungers
  • Free self parking
  • RV/bus/truck parking, express check-out, and a billiards/pool table
  • ATM/banking services, luggage storage, and meeting rooms
  • Guest reviews speak highly of the breakfast, convenient parking, and helpful staff
Room features
All guestrooms at Mermaid Waters Hotel by Nightcap Plus have amenities such as free WiFi and safes, in addition to sound-insulated walls and free newspapers. Guest reviews speak positively of the clean rooms at the property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi

Parking and transportation

  • Free covered self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Brasserie

Things to do

  • 9-hole golf course
  • Arcade/game room
  • Billiards/pool table
  • Outdoor pool

Family friendly

  • Arcade/game room
  • Children's games
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking

More

  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shampoo
  • Soap
  • Toilet paper

Food and drink

  • Limited room service

More

  • Free daily newspapers
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Contactless check-in available

Check-out

Check-out before 10:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from July 15 2025 to August 15 2025 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 40.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of AUD 200 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: AUD 40.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
This property caters to LGBTQ+ guests
A car is recommended for transportation to and from this property
Children under 12 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Mermaid Waters Quality Hotel
Quality Hotel Mermaid Waters
Quality Mermaid Waters
Quality Hotel Mermaid Waters Gold Coast
Quality Inn Mermaid Waters
Quality Hotel Mermaid Waters
Mermaid Waters Hotel by Nightcap Plus Hotel
Mermaid Waters Hotel by Nightcap Plus Mermaid Waters
Mermaid Waters Hotel by Nightcap Plus Hotel Mermaid Waters

Frequently asked questions

Does Mermaid Waters Hotel by Nightcap Plus have a pool?

Yes, this property has an outdoor pool. The property will be renovating the pool from July 15 2025 to August 15 2025 (completion date subject to change).

Is Mermaid Waters Hotel by Nightcap Plus pet-friendly?

No, pets are not allowed at this property.

How much is parking at Mermaid Waters Hotel by Nightcap Plus?

Self parking is free at this property.

What time is check-in at Mermaid Waters Hotel by Nightcap Plus?

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM.

What time is check-out at Mermaid Waters Hotel by Nightcap Plus?

Check-out is at 10:00 AM.

Where is Mermaid Waters Hotel by Nightcap Plus located?

Located in Mermaid Waters, this golf hotel is within 3 mi (5 km) of Gold Coast Convention and Exhibition Centre, The Oasis, and The Star Gold Coast. SkyPoint Observation Deck and Cavill Avenue are also within 6 mi (10 km). Broadbeach South Light Rail Station is 27 minutes by foot.

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Mermaid Waters Hotel by Nightcap Plus Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 528 out of 1008 reviews
Rating 8 - Good. 355 out of 1008 reviews
Rating 6 - Okay. 81 out of 1008 reviews
Rating 4 - Poor. 30 out of 1008 reviews
Rating 2 - Terrible. 14 out of 1008 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Bethany

Liked: Cleanliness, amenities, property conditions & facilities
Comfortable and close to everything. On site restaurant is a bonus
Stayed 1 night in Apr 2025

10/10 Excellent

Rosemarie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are friendly, food is great and the room spacious. Would highly recommend this motel to anyone.
Stayed 4 nights in Jun 2025

8/10 Good

Shelley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and spacious room
Stayed 1 night in Jul 2025

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The adjoining Lone Star Tavern is very convenient for all day dining and the meals are very generous.
Stayed 1 night in Jun 2025

10/10 Excellent

WEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the restaurant, bar area. These places are big with fully service.
Stayed 2 nights in Jul 2025

10/10 Excellent

Denae

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely service and room nice hotel well done ALH!
Stayed 1 night in Jun 2025

8/10 Good

Shripad

Liked: Staff & service
Breakfast was included in accommodation price.
Stayed 2 nights in Jun 2025

10/10 Excellent

Naomi

Liked: Amenities
Loved the suite that had a king bed in one bedroom and queen near the lounge area. Also a sofa bed in lounge. Kitchen in the room would be great if staying longer. We enjoyed the free breakfast in the morning.
Stayed 1 night in Jul 2025

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice,clean and good breakfast 👌
Stayed 1 night in Jun 2025

10/10 Excellent

Piers Nykolaj

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a very pleasant stay with the Mermaid Waters Hotel, the check-in process was smooth and the staff were friendly and professional. The room was a good size and the bedding quite comfortable. Free onsite secure parking is also a massive plus.
Stayed 3 nights in Jun 2025

8/10 Good

Kiah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for a nights stay. Staff was lovely and room was spacious! Could use a bit of a better couch as it was just a big chair tucked into the corner. Bar was good too. Would come back again!
Stayed 1 night in Jun 2025

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this hotel was good but nothing special. Perfectly did the job. Only complaint is that there was no vegetarian(or vegan) option on the menu.
Stayed 1 night in Jun 2025

10/10 Excellent

Ann-Maree

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff very clean room excellent buffet breakfast - we will definitely return
Stayed 1 night in Mar 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most comfortable bed I’ve slept on in a hotel in a long time!
Stayed 4 nights in Apr 2025

10/10 Excellent

Pavel

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 6 nights in Jan 2025

6/10 Okay

Patrick

Liked: Cleanliness, staff & service
The staff were very friendly and helpful, but the sounds from the main hallway easily carried into my room (including the lobby music), and the pool facility was completely closed off for repair (something I had been looking forward to enjoying).
Stayed 4 nights in Jul 2025

10/10 Excellent

Wei

Liked: Cleanliness, amenities, property conditions & facilities
Second time to have stayed in this hotel. All good
Stayed 2 nights in Jun 2025

8/10 Good

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable with friendly service
Stayed 1 night in Apr 2025

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No problems. Late check in which was appreciated. No fuss, professional. Done expect too much from breakfast, but it was free and filled me up.
Stayed 1 night in Jul 2025

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds were super comfortable, facilities great, location was perfect and the breakfast was fantastic!
Stayed 1 night in Aug 2024

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, great location, nice clean and comfortable room- will stay here again
Stayed 2 nights in Nov 2024

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just stayed one night, but excellent accommodation and service. Had dinner in the hotel, very good
Stayed 1 night in Jan 2025

10/10 Excellent

RITESH

Liked: Cleanliness, staff & service, property conditions & facilities
Very safe and excellent place to stay nice customer service from team.
Stayed 3 nights in Dec 2024

10/10 Excellent

Matheus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool environment, great breakfast.
Stayed 4 nights in Dec 2024

10/10 Excellent

Patricia

Liked: Staff & service, property conditions & facilities
Only one night extremely good and excellent value for money
Stayed 1 night in Apr 2025