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JW Marriott Gold Coast Resort & Spa

5.0 star property
Stylish beach retreat with 2 outdoor pools

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Photo gallery for JW Marriott Gold Coast Resort & Spa

2 outdoor pools, cabanas (surcharge), pool umbrellas
Presidential Suite, 1 Bedroom, Non Smoking, Ocean View (Balcony) | Lounge | 2 bars/lounges, poolside bar
Couples treatment rooms, sauna, hot tub, steam room, body treatments
Premium bedding, minibar, in-room safe, desk
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Bar
  • Housekeeping

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Room, 2 Double Beds, Non Smoking, Ocean View (Balcony)

Premium bedding, minibar, in-room safe, desk

Room, 2 Double Beds, Non Smoking, Ocean View (Balcony)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Renovated in 2020
Premium bedding
  • 42 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed, Non Smoking, Ocean View (Balcony)

Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed, Non Smoking, Ocean View (Balcony)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Renovated in 2020
Premium bedding
  • 68 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, Non Smoking, Corner (Ocean View)

Executive Suite, 1 Bedroom, Non Smoking, Corner (Ocean View) | Lounge | 2 bars/lounges, poolside bar

Executive Suite, 1 Bedroom, Non Smoking, Corner (Ocean View)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Renovated in 2020
  • 93 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, Mountain View (Balcony)

Premium bedding, minibar, in-room safe, desk

Room, 2 Double Beds, Non Smoking, Mountain View (Balcony)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Renovated in 2020
Premium bedding
  • 42 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking, Mountain View (Balcony)

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Non Smoking, Mountain View (Balcony)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Renovated in 2020
Premium bedding
  • 42 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Ocean View (Balcony)

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Non Smoking, Ocean View (Balcony)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Renovated in 2020
Premium bedding
  • 42 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking, Corner (Balcony, Ocean View)

Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed, Non Smoking, Corner (Balcony, Ocean View)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Renovated in 2020
Premium bedding
  • 68 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking, Ocean View (Balcony)

Suite, 1 Bedroom, Non Smoking, Ocean View (Balcony) | Lounge | 2 bars/lounges, poolside bar

Suite, 1 Bedroom, Non Smoking, Ocean View (Balcony)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Renovated in 2020
Premium bedding
  • 92 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 Bedroom, Non Smoking, Ocean View (Balcony)

Presidential Suite, 1 Bedroom, Non Smoking, Ocean View (Balcony) | Premium bedding, minibar, in-room safe, desk

Presidential Suite, 1 Bedroom, Non Smoking, Ocean View (Balcony)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Renovated in 2020
Blackout drapes/curtains
  • 133 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
158 Ferny Avenue, Surfers Paradise, QLD, 4217

What's nearby

  • Surfers Paradise Beach - 3 min walk - 0.2 miles
  • Chevron Renaissance - 12 min walk - 0.7 miles
  • Cavill Avenue - 17 min walk - 0.9 miles
  • Slingshot - 17 min walk - 0.9 miles
  • SkyPoint Observation Deck - 2 min drive - 1.2 miles

Getting around

  • Cypress Avenue Station - 8 min walk
  • Helensvale Station - 18 min drive
  • Coolangatta Airport (OOL) - 37 min drive

Restaurants

  • ‪Clock Hotel - ‬11 min walk
  • ‪Chiangmai Thai Restaurant - ‬8 min walk
  • ‪Nosh Pan Asian - ‬11 min walk
  • ‪Castaway Coffee Bar - ‬9 min walk
  • ‪Priya's Indian Restaurant - ‬12 min walk

About this property

JW Marriott Gold Coast Resort & Spa

Luxury family-friendly hotel remodeled in 2020 and located near Surfers Paradise Beach
Close to Cavill Avenue and Slingshot, JW Marriott Gold Coast Resort & Spa provides a marina, a poolside bar, and a terrace. Active travelers can enjoy snorkeling, cycling, and basketball at this hotel. Treat yourself to aromatherapy, a Swedish massage, or a body wrap at the onsite spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and international cuisine. In addition to shopping on site and a garden, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • 2 outdoor pools with a lazy river, a waterslide, and cabanas
  • Buffet breakfast (surcharge), bike rentals, and valet parking (surcharge)
  • A roundtrip airport shuttle (surcharge), an electric car charging station, and express check-out
  • Express check-in, a computer station, and tour/ticket assistance
  • Guest reviews say great things about the pool and helpful staff
Room features
All 223 rooms include comforts such as 24-hour room service and premium bedding, as well as perks like air conditioning and bathrobes.
Extra amenities include:
  • Childcare services and free infant beds
  • Recycling and LED light bulbs
  • Showers, free toiletries, and hair dryers
  • 42-inch LCD TVs with premium channels
  • Wardrobes/closets, balconies, and coffee/tea makers

Languages

Bulgarian, Chinese (Mandarin), Dutch, English, Filipino, French, German, Hindi, Italian, Japanese, Korean, Macedonian, Portuguese, Russian, Spanish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Offsite parking within 1 mile (AUD 5 per day)
  • Roundtrip airport shuttle (surcharge)
  • Covered self parking on site (AUD 24 per day; includes in/out privileges)
  • Covered valet parking on site (AUD 45 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AUD 49.50 for adults and AUD 30 for children
  • 2 bars/lounges
  • 3 restaurants
  • A poolside bar

Restaurants on site

  • Chapter & Verse
  • Citrique
  • Misono
  • Pool Pavillion
  • Whisky Bar

Things to do

  • 2 hot tubs
  • 2 outdoor pools
  • Basketball
  • Bicycle rentals
  • Bicycle storage
  • Full-service spa
  • Gym
  • Lazy river
  • Playground
  • Shopping
  • Snorkeling
  • TV in common areas
  • Water sports equipment
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Children's games
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Lazy river
  • Playground
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Supervised activities for children
  • Waterslide

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11 meeting rooms
  • Business center
  • Computer station
  • Conference center (1,445 square feet of space)

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • Marina
  • On a river
  • Outdoor furniture
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Low-height door lock
  • Low-height view port in door
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways

More

  • 28 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1992
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • No plastic coffee stirrers
  • Renovated entire property - December 2020
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.95 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 13 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 75.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AUD 49.50 for adults and AUD 30 for children
  • Covered self parking fee: AUD 24 per day (in/out privileges)
  • Covered valet parking fee: AUD 45 per day (in/out privileges)
  • Nearby parking fee: AUD 5 per day (3281 ft away)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 75.0 per night
  • Credit card charges are subject to a surcharge of 1.95 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 16 years old are not allowed in the spa

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Marriott Resort Surfers Paradise
Surfers Paradise Marriott
Surfers Paradise Marriott Resort
Marriott Surfers Paradise Hotel
Surfers Paradise Marriott Hotel Surfers Paradise
Surfers Paradise Marriott Resort & Spa Gold Coast
Surfers Paradise Marriott Resort And Spa
Surfers Paradise Marriott Resort Hotel

Frequently asked questions

Does JW Marriott Gold Coast Resort & Spa have a pool?

Yes, this property has 2 outdoor pools.

Is JW Marriott Gold Coast Resort & Spa pet-friendly?

No, only service animals are welcome at the property.

How much is parking at JW Marriott Gold Coast Resort & Spa?

Self parking is available for AUD 24 per day. Valet parking is available for AUD 45 per day.

What time is check-in at JW Marriott Gold Coast Resort & Spa?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at JW Marriott Gold Coast Resort & Spa?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Does JW Marriott Gold Coast Resort & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is JW Marriott Gold Coast Resort & Spa located?

This family-friendly Gold Coast hotel is located by the ocean, within a 10-minute walk of Budds Beach and Surfers Paradise Beach. Cavill Avenue and Slingshot are also within 1 mi (2 km). Cypress Avenue Station is 8 minutes by foot.

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JW Marriott Gold Coast Resort & Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 691 out of 1001 reviews
Rating 8 - Good. 219 out of 1001 reviews
Rating 6 - Okay. 62 out of 1001 reviews
Rating 4 - Poor. 14 out of 1001 reviews
Rating 2 - Terrible. 15 out of 1001 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10

Love the pools and warm enough for the whole year round ♥️
Stayed 1 night in May 2025

10/10

A nicely refurbished property. Excellent staff.
Stayed 1 night in May 2025

10/10

Nice
Stayed 2 nights in May 2025

10/10

Very comfortable beds and clean rooms. Facilities were great condition. Find the service great but slow at times.
Stayed 2 nights in Apr 2025

10/10

Jw Marriott Resort always amazes me. The facilities and lagoon are beautiful
Stayed 7 nights in Feb 2025

10/10

Main reason we picked the Marriott was the lagoon pool which was lovely. It is very popular with families on the weekend so if you are looking for a quiet stay it would be better to stay mid week. The room was very comfortable. Food was nothing exciting but so easy to get an uber to restaurants/cafes.
Stayed 3 nights in Mar 2025

10/10

Wonderful from check in by Yvette who was so helpful and informative all the way to check out Great staff and great service even though hotel was full
Stayed 1 night in Jan 2025

10/10

Jw Marriott is an excellent resort for the family, we had a great experience, 5 star service and the staff were extremely helpful and kind. We definitely will be going back for another holiday
Stayed 6 nights in Feb 2025

10/10

An amazing stay Great staff Great pool Great food
Stayed 4 nights in Nov 2024

8/10

Roomservice could do better cleaning, ontime and thorough
Stayed 5 nights in Apr 2025

6/10

Overall experience was great but cleanliness was not up to Marriott standard. Definitely needs improving.
Stayed 8 nights in Apr 2025

10/10

From reception to check all was fantastic Great staff who were so friendly even though the resort was busy and they were busy too
Stayed 2 nights in Jan 2025

10/10

Don’t need to leave the hotel,
Stayed 2 nights in Feb 2025

10/10

Absolutely amazing stay!!! The facilities were stunning and the staff were so lovely and helpful!
Stayed 5 nights in Nov 2024

6/10

We love the Marriott and have been coming for years but was super disappointed to have such a late checkin when we only were staying one night. The kids missed the slide as it closed at 4pm and opened too late in the morning which was the main reason we stayed (the pool). If these hours were extended it would be helpful! Other than that everything else was as expected and we had a nice comfortable stay.
Stayed 1 night in Apr 2025

10/10

Amazing resort you feel like your overseas. The staff are all Amazing and friendly service is perfect from the moment you walk in. They have so much for the kids to do. We had an amazing time here cant wait to come back.
Stayed 2 nights in Jan 2025

10/10

Overall, the hotel offered an excellent experience, and the children thoroughly enjoyed their stay. However, there was a significant issue during dinner service. After queuing, being seated, and placing our order, we endured a wait of over an hour before the first dish arrived, primarily due to insufficient staff. This delay not only disrupted our rest but also threw off our daily schedule.
Stayed 2 nights in Apr 2025

10/10

Amazing experience from check in through to check out. The staff are all so helpful and patient and the hotel is so clean and well kept. The facilities and options for children entertainment made our stay so enjoyable in this luxurious hotel. We can’t wait to stay again!
Stayed 8 nights in Jan 2025

10/10

Perfect holiday, especially for the kids with their amazing pools/facilities.
Stayed 6 nights in Sep 2024

10/10

Excellent! Will stay again.
Stayed 2 nights in Dec 2024

10/10

JW, I love ya!
Stayed 1 night in Feb 2025

10/10

Love this place, from fantastic staff that greet you when you first arrive to the great food at both the teppanyaki and breakfast restaurants the food is spectacular and as we were celebrating my partners birthday the staff had organised a beautiful wine and dessert in our room on check in, it is these small gestures that will keep us coming back. thank you to all the staff and personnel at the resort. it was a wonderful experience as always staying here. all the amenities and activities such as fish feeding at the resort reef pool were a bonus and adds to the experience.
Stayed 2 nights in Dec 2024

10/10

Great place to stay. Highly recommend
Stayed 1 night in Oct 2024

10/10

Had some complications and had to leave early, staff were wonderful with helping me out, Will definitely be back for my next holiday
Stayed 3 nights in Jan 2025

10/10

Had a two nights stay and it was fabulous. Didn’t even leave the resort because the pool area was just amazing.
Stayed 2 nights in Nov 2024