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Aparthotel

Crystal Bay on the Broadwater

3.5 star property
Aparthotel with free parking, in the vicinity of Surfers Paradise Beach

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Photo gallery for Crystal Bay on the Broadwater

Family Penthouse, 3 Bedrooms, Sea View, Mezzanine | Living area | 32-inch LCD TV with cable channels, TV - Crystal Bay on the Broadwater (Labrador)
Family Apartment, 2 Bedrooms | Balcony - Crystal Bay on the Broadwater (Labrador)
Individually decorated, individually furnished, blackout drapes - Crystal Bay on the Broadwater (Labrador)
Family Apartment, 1 Bedroom | Living area | 32-inch LCD TV with cable channels, TV - Crystal Bay on the Broadwater (Labrador)
Deluxe Apartment, 3 Bedrooms | Beach/ocean view - Crystal Bay on the Broadwater (Labrador)
Just a short distance from Surfers Paradise Beach, Crystal Bay on the Broadwater offers a garden setting and sauna. Guests can enjoy the spa tub, gym, and free WiFi, with attentive staff providing assistance throughout their stay.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Kitchen
  • Washer
  • Dryer

Room options

Available filters for rooms
Showing 27 of 27 rooms

View all photos for Traditional Apartment, 1 Bedroom

Traditional Apartment, 1 Bedroom | Living area | 32-inch LCD TV with cable channels, TV

Traditional Apartment, 1 Bedroom

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 72 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Water view

View all photos for Family Apartment, 2 Bedrooms

Family Apartment, 2 Bedrooms | Living area | 32-inch LCD TV with cable channels, TV

Family Apartment, 2 Bedrooms

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 72 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds
  • Water view

View all photos for Apartment, 3 Bedrooms

Apartment, 3 Bedrooms | Living area | 32-inch LCD TV with cable channels, TV

Apartment, 3 Bedrooms

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 109 sq m
  • 3 bedrooms
  • Sleeps 7
  • 1 Queen Bed and 4 Twin Beds
  • Water view

View all photos for Family Apartment, 1 Bedroom

Family Apartment, 1 Bedroom | Living area | 32-inch LCD TV with cable channels, TV

Family Apartment, 1 Bedroom

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 72 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed
  • Water view

View all photos for Executive Apartment, 2 Bedrooms

Executive Apartment, 2 Bedrooms | Living area | 32-inch LCD TV with cable channels, TV

Executive Apartment, 2 Bedrooms

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 110 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 3 Twin Beds
  • Water view

View all photos for Deluxe Apartment, 3 Bedrooms

Deluxe Apartment, 3 Bedrooms | Living area | 32-inch LCD TV with cable channels, TV

Deluxe Apartment, 3 Bedrooms

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 110 sq m
  • 3 bedrooms
  • Sleeps 6
  • 3 Queen Beds
  • Water view

View all photos for Standard Two Bedroom Apartment

Standard Two Bedroom Apartment | Private kitchen | Full-size fridge, microwave, oven, stovetop

Standard Two Bedroom Apartment

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 72 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds
  • Water view

View all photos for Deluxe Two Bedroom Apartment With Two Bathrooms

Deluxe Two Bedroom Apartment With Two Bathrooms | Individually decorated, individually furnished, blackout drapes

Deluxe Two Bedroom Apartment With Two Bathrooms

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 110 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed
  • Water view

View all photos for Family Penthouse, 3 Bedrooms, Sea View, Mezzanine

Family Penthouse, 3 Bedrooms, Sea View, Mezzanine | Living area | 32-inch LCD TV with cable channels, TV

Family Penthouse, 3 Bedrooms, Sea View, Mezzanine

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 273 sq m
  • 3 bedrooms
  • Sleeps 7
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds
  • Water view

View all photos for Economy Apartment, 1 Bedroom

Economy Apartment, 1 Bedroom | Living area | 32-inch LCD TV with cable channels, TV

Economy Apartment, 1 Bedroom

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 72 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed
  • Water view

View all photos for One Bedroom Apartment

Individually decorated, individually furnished, blackout drapes

One Bedroom Apartment

  • Sleeps 2

View all photos for 1+1 Bedroom Apartment

Individually decorated, individually furnished, blackout drapes

1+1 Bedroom Apartment

  • Sleeps 3

View all photos for Standard 1+1 Bedroom Apartment

Individually decorated, individually furnished, blackout drapes

Standard 1+1 Bedroom Apartment

  • Sleeps 3

View all photos for Standard Two Bedroom Apartment

Individually decorated, individually furnished, blackout drapes

Standard Two Bedroom Apartment

  • Sleeps 4

View all photos for Two Bedroom Apartment

Individually decorated, individually furnished, blackout drapes

Two Bedroom Apartment

  • Sleeps 4

View all photos for Deluxe Two Bedroom Apartment

Individually decorated, individually furnished, blackout drapes

Deluxe Two Bedroom Apartment

  • Sleeps 4

View all photos for Executive Two Bedroom Apartment

Individually decorated, individually furnished, blackout drapes

Executive Two Bedroom Apartment

  • Sleeps 4

View all photos for Three Bedroom Apartment

Individually decorated, individually furnished, blackout drapes

Three Bedroom Apartment

  • Sleeps 6

View all photos for Deluxe Three Bedroom Apartment

Individually decorated, individually furnished, blackout drapes

Deluxe Three Bedroom Apartment

  • Sleeps 6

View all photos for Penthouse

Individually decorated, individually furnished, blackout drapes

Penthouse

  • Sleeps 6

View all photos for 1 Bedroom Deluxe Apartment

1 Bedroom Deluxe Apartment | Living area | 32-inch LCD TV with cable channels, TV

1 Bedroom Deluxe Apartment

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 92 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Murphy Bed
  • Water view

View all photos for Apartment, 2 Bedrooms, Garden View

Apartment, 2 Bedrooms, Garden View | Living area | 32-inch LCD TV with cable channels, TV

Apartment, 2 Bedrooms, Garden View

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 72 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds
  • Garden view

View all photos for Apartment, 1 Bedroom, Garden View

Apartment, 1 Bedroom, Garden View | Living area | 32-inch LCD TV with cable channels, TV

Apartment, 1 Bedroom, Garden View

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 72 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Garden view

View all photos for Deluxe 1-bed Room

Individually decorated, individually furnished, blackout drapes

Deluxe 1-bed Room

  • Sleeps 2

View all photos for 1 Bedroom Garden View

Individually decorated, individually furnished, blackout drapes

1 Bedroom Garden View

  • Sleeps 2

View all photos for 2 Bedroom Garden View

Private kitchen | Full-size fridge, microwave, oven, stovetop

2 Bedroom Garden View

  • Sleeps 4

Family One-Bedroom Apartment

  • Sleeps 3

About the neighborhood

Located near the beach, Crystal Bay on the Broadwater is in Labrador, a neighborhood in Gold Coast. Cavill Avenue and SkyPoint Observation Deck are notable landmarks, and travelers looking to shop may want to visit Chevron Renaissance and Robina Town Centre. Warner Bros. Movie World and Wet'n'Wild Gold Coast are not to be missed. Spend some time exploring the area's activities, including golfing. Visit our Gold Coast travel guide
View more Aparthotels in Gold Coast
Map
182 Marine Parade, Labrador, QLD, 4215

What's nearby

  • Southport Broadwater Parklands Gold Coast Queensland Australia
    Broadwater Parklands
    15 min walk - 0.9 miles
  • #lifeatexpedia #beachlife one of the most beautiful views in Australia when we went to meet the teams.
    Marina Mirage Shopping Centre
    9 min drive - 3.6 miles
  • Gold Coast Aquatic Centre
    17 min walk - 0.9 miles
  • Ian Dipple Lagoon
    19 min walk - 1.0 mile
  • Australia Fair Shopping Centre
    3 min drive - 1.5 miles

Getting around

  • Cypress Avenue Station
    6 min drive
  • Helensvale Station
    15 min drive
  • Coolangatta Airport (OOL)
    43 min drive

Restaurants

  • McDonald's
    6 min walk
  • Broadwater Cafe
    14 min walk
  • Vinnie's Italian Restaurant
    7 min walk
  • Daiki
    9 min walk
  • Masala Flames
    9 min walk

About this property

Crystal Bay on the Broadwater

Aparthotel with free parking, in the vicinity of Surfers Paradise Beach
This smoke-free aparthotel features an outdoor pool, a fitness center, and a sauna. Free WiFi in public areas and free self parking are also provided. Other amenities include a hot tub, laundry facilities, and free newspapers. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. For a bit of entertainment, an LCD TV comes with cable channels, and guests can also appreciate conveniences like a washer/dryer and a coffee/tea maker. Weekly housekeeping is available.
Crystal Bay on the Broadwater offers 52 air-conditioned accommodations with washers/dryers and coffee/tea makers. Rooms open to balconies. Each accommodation is individually furnished and decorated. Accommodations at this 3.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers and hair dryers.

This Gold Coast aparthotel provides complimentary wireless Internet access. 32-inch LCD televisions come with cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

Children under 13 years old are not allowed in the swimming pool or hot tub without adult supervision.

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Property amenities

Beach

  • Sandy beach nearby

Pool/Spa

  • Hot tub
  • Outdoor pool
  • Pool loungers
  • Sauna
  • Steam room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Car rental
  • Free secured self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Stovetop
  • Toaster

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 30 per night

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Outdoor areas

  • Balcony
  • Barbecue grill
  • Garden
  • Picnic area

Laundry

  • Laundry detergent
  • Laundry facilities
  • Washer/dryer

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Elevator
  • Lever door handles
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Smoking not allowed

Services and conveniences

  • Blackout drapes
  • Free newspapers in lobby
  • Guidebooks
  • Iron/ironing board
  • Local maps
  • Luggage storage
  • Phone
  • Tour and ticket assistance
  • Vending machine
  • Weekly housekeeping

Location highlights

  • Near the boardwalk/promenade

Things to do

  • Gym
  • Golfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 1 building
  • 14 floors
  • 52 units
  • Garden
  • Individual decor
  • Individual furnishings
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open Monday - Friday (8:30 AM - 5:00 PM) and Saturday - Sunday (8:30 AM - 12:30 PM)
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Check-in hours are 8:30 AM - 12:30 PM on Sunday.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 30.0 per night
Cribs (infant beds) are available for AUD 30.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 200.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 30.0 per day
  • Rollaway bed fee: AUD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Children under 13 years old are not allowed in the swimming pool or hot tub without adult supervision

Property is also known as

Crystal Bay Broadwater Apartment Labrador
Crystal Bay Broadwater Labrador
Crystal Bay Broadwater Apartment
Crystal Broadwater Labrador
Crystal Bay on the Broadwater Labrador
Crystal Bay on the Broadwater Aparthotel
Crystal Bay on the Broadwater Aparthotel Labrador

Frequently asked questions

Does Crystal Bay on the Broadwater have a pool?

Yes, this property has an outdoor pool.

Is Crystal Bay on the Broadwater pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Crystal Bay on the Broadwater?

Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Crystal Bay on the Broadwater?

Check-out is at 10 AM. Late check-out is available for a fee (subject to availability).

Does Crystal Bay on the Broadwater provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Crystal Bay on the Broadwater located?

Located in Labrador, this aparthotel is 3 mi (4.9 km) from Surfers Paradise Beach and within 6 mi (10 km) of Chevron Renaissance and Cavill Avenue. SkyPoint Observation Deck and The Star Gold Coast are also within 6 mi (10 km).

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Reviews

Crystal Bay on the Broadwater Reviews

8.8

Excellent

8.6

Cleanliness

9.0

Location

8.6

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 480 out of 901 reviews
Rating 8 - Good. 322 out of 901 reviews
Rating 6 - Okay. 72 out of 901 reviews
Rating 4 - Poor. 18 out of 901 reviews
Rating 2 - Terrible. 9 out of 901 reviews

Reviews

10/10 Excellent

Shirley

Liked: Cleanliness, amenities, property conditions & facilities, communication
Was a great stay. Room was amazing, amenities great and staff very friendly.
Stayed 2 nights in Dec 2025

10/10 Excellent

REBEL

Liked: Cleanliness, amenities, property conditions & facilities, communication
Loved everything about this place and location.
Stayed 3 nights in Dec 2025

10/10 Excellent

Amanda

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location. Beautiful view! Very clean. Loved it
Stayed 1 night in Jan 2026

8/10 Good

Wade

Liked: Cleanliness, amenities, property conditions & facilities, communication
Everything was good. Nice clean facilities. Great pool and spa area
Stayed 3 nights in Nov 2025

10/10 Excellent

Harley

Liked: Cleanliness, property conditions & facilities, communication
Great service, clean rooms very comfortable and child friendly
Stayed 3 nights in Sep 2025

6/10 Okay

Michelle

Liked: Amenities
The pool, gym and spa facilities were fantastic. The apartment was clean but quite dated.
Stayed 3 nights in Sep 2025

10/10 Excellent

Leann

Liked: Cleanliness, room comfort

One night getaway

Great sized unit very comfortable unit full sized fridge great sized lounge room way checkin , a carpark great view from all windows and balcony ,air con
Lounge room
View from balcony of pool area
View from balcony of the water
Desk reading area
Stayed 1 night in Sep 2025

10/10 Excellent

Lynette

Liked: Cleanliness
Fabulous view, secure parking and location suited us perfectly. Would stay there again.
Stayed 6 nights in Apr 2025

10/10 Excellent

Jason

Liked: Cleanliness, amenities, property conditions & facilities, communication
Quiet area, nice view alone the beach, very nice staff at reception,
Stayed 3 nights in Apr 2025

10/10 Excellent

Ramez

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and quiet location
Stayed 1 night in Jun 2025

10/10 Excellent

Tania

Liked: Cleanliness, amenities, property conditions & facilities, communication
Was relaxing easy access to beach
Stayed 4 nights in May 2025

8/10 Good

Laura

Liked: Cleanliness, room comfort, communication
Friendly staff, great facilities. Rooms could do with painting and an extra couch or new dinning seats. Lovely little touch of complimentary icepoles. Carpark was good as was pool.
Stayed 4 nights in Sep 2025

10/10 Excellent

Brent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Quite, close to Gold Coast Amenities, clean, Reception Staff are very helpful and lovely. A place we will stay again at and recommend.
Stayed 3 nights in Apr 2025

10/10 Excellent

Kylie

Liked: Cleanliness, amenities, property conditions & facilities, communication
This was the first time I have stayed at this property and it was absolutley wonderful. The apartment was beautifully kept, the view was stil beautiful even though blocked by road side trees. Staff were amazing when I advised of the 3 very minor issues upon leaving. The pool, saunas, bbq area and eating area were well kept and clean as well. Very short walk around the corner to a bus that can take you into the city or out to Sea world. Great location. I will definatley be booking again.
Stayed 6 nights in Sep 2025

8/10 Good

Ben

Liked: Amenities, property conditions & facilities, communication
Beautiful views off the balcony! Only a one night stay so didn’t get to use the facilities - but close to food options and everything you would need. Was perfect for the price.
Stayed 1 night in Jul 2025

10/10 Excellent

Sumit

Liked: Cleanliness, property conditions & facilities, communication
Nice location, clean rooms
Stayed 2 nights in Jan 2025

10/10 Excellent

Mary

Liked: Cleanliness, property conditions & facilities, communication
We had a wonderful stay at Crystal Bay on the Broadwater, checkin was easy, the facilities were great and the staff efficient and helpful. We would definitely stay there again.
Stayed 3 nights in Feb 2025

8/10 Good

Rob

Liked: Cleanliness, amenities, property conditions & facilities, communication
No fuss clean nice spot
Stayed 1 night in May 2025

10/10 Excellent

Jan

Liked: Cleanliness, amenities, property conditions & facilities, communication
Position was excellent, beautiful outlook, very friendly and helpful staff at reception, would definitely stay here again.
Stayed 5 nights in Dec 2024

10/10 Excellent

Michaela

Liked: Cleanliness, property conditions & facilities, communication
Very clean, lovely views and friendly staff.
Stayed 1 night in Oct 2024

10/10 Excellent

Linda

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean, comfortable well equipped. Exceptional security and parking availability.
Stayed 1 night in May 2025

10/10 Excellent

Noela

Liked: Cleanliness, property conditions & facilities, communication
We enjoyed our brief stay here; staff were friendly and helpful, quiet location was great, 1 bed garden view on 2nd floor was spacious, well eqipped, and comfortable. We'll come back again, hopefully for a longer stay.
Stayed 1 night in May 2025

10/10 Excellent

PAUL

Liked: Property conditions & facilities, communication
Excellent location, great view and well furnished room. Could have been cleaner thou. Would stay again.
Stayed 3 nights in Jan 2025

6/10 Okay

Sarah

Liked: Amenities, communication
Lovely view
Stayed 4 nights in May 2025

10/10 Excellent

Clare

Liked: Cleanliness, room comfort, communication

Family Christmas stay

We really enjoyed our stay - rooms spacious & clean with everything we needed - area close to what we liked & it was quiet
Stayed 3 nights in Dec 2024