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Crowne Plaza Surfers Paradise by IHG

4.5 star property
Luxury hotel with bars and a fitness center

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Photo gallery for Crowne Plaza Surfers Paradise by IHG

Junior Suite, 1 King Bed, Ocean View | In-room safe, desk, laptop workspace, iron/ironing board
Reception
Suite, Ocean View (Penthouse) | Water view
Exterior
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Housekeeping

Room options

Available filters for rooms
Showing 19 of 19 rooms

View all photos for Room, 2 Double Beds, Balcony

Water view

Room, 2 Double Beds, Balcony

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Bathrobes
Separate bathtub and shower
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Ocean View

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Ocean View

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Bathrobes
Separate bathtub and shower
  • 46 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Bathrobes
Separate bathtub and shower
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

In-room safe, desk, laptop workspace, iron/ironing board

Premium Room

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Bathrobes
Separate bathtub and shower
  • 33 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Ocean View (High Floor)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Ocean View (High Floor)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Bathrobes
Separate bathtub and shower
  • 33 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Ocean View (Penthouse)

Suite, Ocean View (Penthouse) | In-room safe, desk, laptop workspace, iron/ironing board

Suite, Ocean View (Penthouse)

Highlights

Furnished balcony
Separate dining area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Bathrobes
  • 119 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Ocean View

Suite, 1 Bedroom, Ocean View | In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom, Ocean View

Highlights

Furnished balcony
Separate dining area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Separate bedroom
  • 86 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Accessible

Standard Room, 1 Double Bed, Accessible | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Double Bed, Accessible

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Bathrobes
Separate bathtub and shower
  • 33 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Bathrobes
Separate bathtub and shower
  • 33 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite, 1 King Bed, Ocean View

Junior Suite, 1 King Bed, Ocean View | In-room safe, desk, laptop workspace, iron/ironing board

Junior Suite, 1 King Bed, Ocean View

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Bathrobes
Separate bathtub and shower
  • 46 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Ocean View

Premium Room, 1 King Bed, Ocean View | In-room safe, desk, laptop workspace, iron/ironing board

Premium Room, 1 King Bed, Ocean View

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Bathrobes
Separate bathtub and shower
  • 53 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Ocean View

Room, 2 Queen Beds, Ocean View | In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Ocean View

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Bathrobes
Separate bathtub and shower
  • 33 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds, Pool View

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, Pool View

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Bathrobes
Separate bathtub and shower
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed with Sofa bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed with Sofa bed

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Bathrobes
Separate bathtub and shower
  • 53 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Ocean View (Top Floor)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Ocean View (Top Floor)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Bathrobes
Separate bathtub and shower
  • 33 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Low Floor)

Suite, 1 Bedroom (Low Floor) | Room amenity

Suite, 1 Bedroom (Low Floor)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Separate bedroom
Bathrobes
  • 86 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Bathrobes
Separate bathtub and shower
  • 53 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds (Low Floor)

Standard Room, 2 Double Beds (Low Floor) | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds (Low Floor)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Bathrobes
Separate bathtub and shower
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Ocean View

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, Ocean View

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Bathrobes
Separate bathtub and shower
  • 33 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Map
2807 Gold Coast Highway, Surfers Paradise, QLD, 4217

What's nearby

  • Surfers Paradise Beach - 17 min walk - 0.9 miles
  • Gold Coast Convention and Exhibition Centre - 17 min walk - 0.9 miles
  • The Star Gold Coast - 2 min drive - 1.0 mile
  • Pacific Fair Shopping Centre - 2 min drive - 1.2 miles
  • Cavill Avenue - 3 min drive - 1.5 miles

Getting around

  • Florida Gardens station - 1 min walk
  • Varsity Lakes Station - 23 min drive
  • Coolangatta Airport (OOL) - 39 min drive

Restaurants

  • ‪Cantina on Capri - ‬19 min walk
  • ‪McDonald's - ‬12 min walk
  • ‪Sushi Train - ‬3 min walk
  • ‪BMD Northcliffe Surf Club - ‬14 min walk
  • ‪Broadbeach Bowls Club - ‬8 min walk

About this property

Crowne Plaza Surfers Paradise by IHG

Luxury hotel near Gold Coast Convention and Exhibition Centre
Located close to The Star Gold Coast and Cavill Avenue, Crowne Plaza Surfers Paradise by IHG provides a terrace, a coffee shop/cafe, and a garden. For some rest and relaxation, visit the hot tub. The on-site restaurant, Relish Restaurant, offers breakfast, lunch, dinner, light fare, and pool views. In addition to dry cleaning/laundry services and car rentals on site, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An outdoor pool with sun loungers
  • Buffet breakfast (surcharge), bike rentals, and an outdoor tennis court
  • Self parking (surcharge), a roundtrip airport shuttle (surcharge), and wedding services
  • ATM/banking services, tour/ticket assistance, and a front-desk safe
  • Guest reviews give top marks for the breakfast, beach locale, and overall value
Room features
All 269 rooms boast comforts such as 24-hour room service and furnished balconies, in addition to thoughtful touches like laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the clean rooms at the property.
More conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Separate tubs/showers, free toiletries, and hair dryers
  • 55-inch LCD TVs with digital channels
  • Wardrobes/closets, refrigerators, and free infant beds

Languages

Chinese (Mandarin), English, Filipino, Finnish, French, Hindi, Macedonian, Russian, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Self parking on site (AUD 20 per day; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AUD 39 for adults and AUD 19.50 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Relish Restaurant

Things to do

  • Bicycle rentals
  • Gym
  • Hot tub
  • Outdoor pool
  • Outdoor tennis court
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Elevator
  • Front entrance ramp
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 26 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 65.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AUD 39.00 for adults and AUD 19.50 for children
  • Self parking fee: AUD 20 per day (in/out privileges)
  • Rollaway bed fee: AUD 65.0 per night
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel Surfers Paradise
Crowne Plaza Surfers Paradise
Surfers Paradise Crowne Plaza
Crowne Plaza Surfers Paradise Gold Coast
Crowne Plaza Surfers Paradise Hotel Surfers Paradise
Crowne Plaza Surfers Paradise Hotel

Frequently asked questions

Does Crowne Plaza Surfers Paradise by IHG have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM–9:00 PM.

Is Crowne Plaza Surfers Paradise by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Crowne Plaza Surfers Paradise by IHG?

Self parking is available for AUD 20 per day. Limited spots are available.

What time is check-in at Crowne Plaza Surfers Paradise by IHG?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Crowne Plaza Surfers Paradise by IHG?

Check-out is at 11 AM.

Does Crowne Plaza Surfers Paradise by IHG provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Crowne Plaza Surfers Paradise by IHG located?

Located in Surfers Paradise, this luxury hotel is within 1 mi (2 km) of Gold Coast Convention and Exhibition Centre, Surfers Paradise Beach, and The Star Gold Coast. Cavill Avenue and Pacific Fair Shopping Centre are also within 2 mi (3 km). Florida Gardens station is only a 2-minute walk and Broadbeach South Light Rail Station is 25 minutes.

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Crowne Plaza Surfers Paradise by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 619 out of 1058 reviews
Rating 8 - Good. 261 out of 1058 reviews
Rating 6 - Okay. 99 out of 1058 reviews
Rating 4 - Poor. 39 out of 1058 reviews
Rating 2 - Terrible. 40 out of 1058 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10

Great place to stay
Stayed 2 nights in Apr 2025

10/10

Had a lovely stay here. Great location, bed was comfortable. Was definitely stay again.
Stayed 1 night in May 2025

8/10

Comfortable big room (corner room), tram stop right out the front & 5 minutes walk from the beach.
Stayed 2 nights in May 2025

10/10

All round great stay, was particularly impressed with the assistance during an easy check-in, thanks goes to Ada
Stayed 3 nights in Apr 2025

10/10

Everything during our stay was excellent. Check in was friendly and easy, had a room upgrade, breakfast buffet was fantastic. Follow up re a parking query was dealt with and resolved quickly. Highly recommend, will stay there again.
Stayed 3 nights in May 2025

10/10

My family enjoyed the 1 night we spent
Stayed 1 night in Apr 2025

10/10

The staff was very helpful and we got an upgrade to an ocean view room which was very nice ! Hotel is clean, well run, and comfortable bed. I would definitely stay here again !
Stayed 1 night in Mar 2025

10/10

5 star Hotel, convenient to everything and staff were great!
Stayed 1 night in Feb 2025

10/10

Great hotel for a great price. The tram is right there for convenient transportation
Stayed 1 night in Mar 2025

10/10

The best customer service
Stayed 2 nights in Apr 2025

8/10

Staff are very friendly, helpful and professional. Im a little old-school and found scanning codes etc a little overwhelming.However, helpful staff were close and happy to assist thankfully
Stayed 2 nights in May 2025

10/10

Great staff!
Stayed 2 nights in Mar 2025

10/10

Comfortable hotel with a convenient location. Would stay again.
Stayed 1 night in Feb 2025

8/10

The room was spatious and clean. the bed was very comfortable. It was pretty quiet on weekend, but very loud during week (construction nearby) or when the wind was blowing - strong gales caused a constant loud rushing noise all night; but I addressed this by wearing earplugs. The room was often cool - another blanket would have been nice.
Stayed 12 nights in May 2025

10/10

Very spacious, best I’ve stayed at
Stayed 1 night in Feb 2025

6/10

Average
Stayed 5 nights in Apr 2025

10/10

Amazing staff and service, convenient, has everything you could need and a close walk to lots of options…… transport, beach, food etc.
Stayed 1 night in Feb 2025

10/10

The staff were friendly and the pool was beautiful. Room service menu was so affordable. Will definitely stay here again
Stayed 2 nights in Feb 2025

10/10

My room us very broad and very nice ocean view. And also, it is very near to the beach, so I took a breakfast in the coffee of beachside.
Stayed 3 nights in Mar 2025

10/10

Enjoyed our stay here for 7 days. Staff were very attentive to all our requests. This hotel is very reasonably priced and located in a good spot in Surfers Paradise
Stayed 7 nights in Feb 2025

10/10

Awsome hotel
Stayed 1 night in Jan 2025

10/10

Another great stay. Staff were great as usual and the pool is the best on the GC
Stayed 10 nights in Jan 2025

10/10

Great service and location
Stayed 1 night in Jan 2025

10/10

Great facilities! Lovely spacious room.
Stayed 1 night in Feb 2025

10/10

Nice area
Stayed 1 night in Jan 2025