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Crowne Plaza Surfers Paradise by IHG

Property class: 4.5

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Photo gallery for Crowne Plaza Surfers Paradise by IHG

A pool area with lounge chairs and a covered seating area, surrounded by palm trees and a tall building in the background. - Crowne Plaza Surfers Paradise by IHG (Surfers Paradise)
A dining table with a pizza, a beer glass, a salad bowl, and a wine glass. - Crowne Plaza Surfers Paradise by IHG (Surfers Paradise)
A beach with waves and a clear sky. - Crowne Plaza Surfers Paradise by IHG (Surfers Paradise)
A restaurant with tables set for dining, large windows offering a city view, and a stone-patterned floor. - Crowne Plaza Surfers Paradise by IHG (Surfers Paradise)
A spacious lobby with a reception desk, seating area, and a high ceiling with hanging lights. - Crowne Plaza Surfers Paradise by IHG (Surfers Paradise)
Located close to Gold Coast Convention and Exhibition Centre and The Star Gold Coast, Crowne Plaza Surfers Paradise by IHG provides a terrace, a coffee shop/cafe, and a garden. For some rest and relaxation, visit the hot tub. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and happy hour. Stay connected with free in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as dry cleaning/laundry services and 2 bars.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for Junior Suite, 1 King Bed, Ocean View

A modern hotel room with a large bed, a sofa, a round coffee table, and a desk. The room has large windows with a city view.

Junior Suite, 1 King Bed, Ocean View

9.0 out of 10
Wonderful
(11 reviews)
  • Ocean view
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 Double Bed, Accessible

A hotel room with a large bed, a desk, a chair, and a balcony with a view of tall buildings.

Standard Room, 1 Double Bed, Accessible

8.4 out of 10
Very good
(5 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Room, 2 Double Beds, Balcony

A hotel room with a bed, a sofa, a desk with a chair, a television, and a small table.

Room, 2 Double Beds, Balcony

9.0 out of 10
Wonderful
(29 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Premium Room

A hotel room with two beds, a desk with a computer, a large window with a city view, and a balcony.

Premium Room

10.0 out of 10
Exceptional
(2 reviews)
  • Partial ocean view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed

A hotel room with a large bed, a wardrobe, a desk with a mirror, and a city view.

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(26 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom, Ocean View

A modern hotel room with a balcony, a sofa, a dining table, and two chairs.

Suite, 1 Bedroom, Ocean View

10.0 out of 10
Exceptional
(4 reviews)
  • Ocean view
  • 86 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Suite, Ocean View (Penthouse)

A modern hotel room with a city view, two white sofas with blue cushions, a glass coffee table, and a dining area with a view.

Suite, Ocean View (Penthouse)

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 119 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Ocean View (High Floor)

A hotel room with a bed, a desk with a chair, a TV, and a painting on the wall.

Room, 1 King Bed, Ocean View (High Floor)

9.4 out of 10
Exceptional
(23 reviews)
  • Ocean view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room

A hotel room with two beds, a desk, a chair, and a large window with a view of a cityscape.

Standard Room

8.8 out of 10
Excellent
(36 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Ocean View

A hotel room with a large bed, a desk with a computer, a chair, a small table, and a window with a city view.

Standard Room, 1 King Bed, Ocean View

8.4 out of 10
Very good
(6 reviews)
  • Partial ocean view
  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed with Sofa bed

A hotel room with a large bed, a desk with a computer, a chair, a small table, and a window with a city view.

Standard Room, 1 King Bed with Sofa bed

8.6 out of 10
Excellent
(31 reviews)
  • 53 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds, Ocean View

A hotel room with a large bed, a desk, a TV, and a view of the cityscape.

Room, 2 Queen Beds, Ocean View

8.2 out of 10
Very good
(27 reviews)
  • Ocean view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 2 Double Beds, Pool View

A hotel room with two beds, a wardrobe, and a bathroom visible through an open door.

Standard Room, 2 Double Beds, Pool View

8.0 out of 10
Very good
(16 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room, 2 Double Beds

A hotel room with two beds, a desk with a computer, a large window with a city view, and a balcony.

Standard Room, 2 Double Beds

8.6 out of 10
Excellent
(7 reviews)
  • 53 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Suite, 1 Bedroom (Low Floor)

A modern living room with a glass coffee table, beige sofa, and a dining area with wooden furniture.

Suite, 1 Bedroom (Low Floor)

10.0 out of 10
Exceptional
(2 reviews)
  • 86 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Double Beds (Low Floor)

A hotel room with two beds, a desk, a television, and a view of the cityscape.

Standard Room, 2 Double Beds (Low Floor)

9.2 out of 10
Wonderful
(15 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room, 2 Double Beds, Ocean View

A hotel room with two beds, a desk with a computer, a large window with a city view, and a balcony.

Standard Room, 2 Double Beds, Ocean View

8.8 out of 10
Excellent
(15 reviews)
  • Ocean view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Premium Room, 1 King Bed, Ocean View

A modern hotel room with a large bed, a nightstand, a wardrobe, and a city view.

Premium Room, 1 King Bed, Ocean View

8.0 out of 10
Very good
(11 reviews)
  • Ocean view
  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in Surfers Paradise, a neighborhood in Gold Coast, Crowne Plaza Surfers Paradise by IHG is near a metro station and near the beach. Cavill Avenue and Pacific Fair Shopping Centre are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Currumbin Wildlife Sanctuary and Wet'n'Wild Gold Coast. Gold Coast Convention and Exhibition Centre and The Star Gold Coast are two other places to visit that come recommended. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails. Visit our Gold Coast travel guide
Map
2807 Gold Coast Highway, Surfers Paradise, QLD, 4217

What's nearby

  • A beach with a calm sea reflecting buildings and trees.
    Broadbeach Beach
    5 min walk - 0.3 miles
  • A coastal cityscape with high-rise buildings, a beach, and a river.
    Gold Coast Convention and Exhibition Centre
    15 min walk - 0.8 miles
  • A coastal city with a long beach, high-rise buildings, and a river.
    Surfers Paradise Beach
    19 min walk - 1.0 mile
  • A city skyline at night with illuminated buildings and a calm river reflecting the lights.
    The Star Gold Coast
    2 min drive - 1.0 mile
  • A tram with a sign indicating directions to Cavill Avenue, Cavill Mall, Beach, and Ferry Cruise Terminal.
    Cavill Avenue
    3 min drive - 1.2 miles

Getting around

  • Florida Gardens station
    2 min walk
  • Varsity Lakes Station
    24 min drive
  • Coolangatta Airport (OOL)
    38 min drive

Restaurants

  • Metro Coffee
    5 min walk
  • McDonald's
    12 min walk
  • Noodle Broadbeach
    11 min walk
  • 26° & Sunny
    7 min walk
  • BMD Northcliffe Surf Club
    14 min walk

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Voco Gold Coast
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  • Restaurant
  • Air conditioning
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (AUD 29 per day; includes in/out privileges)
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AUD 39 for adults and AUD 19.50 for children
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Horizon Sky Dining
  • Relish Bar & Grill
  • Shooey's Sports Bar

Things to do

  • Bicycles
  • Children's pool
  • Gym
  • Hot tub
  • Outdoor pool
  • Outdoor tennis court
  • TV in common areas

Family friendly

  • Children's pool
  • Fenced pool
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • Computer station

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Elevator
  • Front entrance ramp
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 26 floors
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • No plastic coffee stirrers
  • Non-plastic coffee stirrers available
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 65.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AUD 39.00 for adults and AUD 19.50 for children
  • Self parking fee: AUD 29 per day (in/out privileges)
  • Rollaway bed fee: AUD 65.0 per night
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Crowne Plaza Surfers Paradise by IHG have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 7:00 AM–9:00 PM.

Is Crowne Plaza Surfers Paradise by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for AUD 29 per day. Limited spots are available.

What time is check-in at Crowne Plaza Surfers Paradise by IHG?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Crowne Plaza Surfers Paradise by IHG?

Check-out is at 11 AM.

Where is Crowne Plaza Surfers Paradise by IHG located?

Located in Surfers Paradise, this luxury hotel is within 1 mi (2 km) of Gold Coast Convention and Exhibition Centre, Surfers Paradise Beach, and The Star Gold Coast. Cavill Avenue and Pacific Fair Shopping Centre are also within 2 mi (3 km). Florida Gardens station is only a 2-minute walk and Broadbeach South Light Rail Station is 25 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Crowne Plaza Surfers Paradise by IHG Reviews

8.6

Excellent

9.0

Cleanliness

8.6

Amenities

9.0

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 582 out of 1000 reviews
Rating 8 - Good. 226 out of 1000 reviews
Rating 6 - Okay. 103 out of 1000 reviews
Rating 4 - Poor. 46 out of 1000 reviews
Rating 2 - Terrible. 43 out of 1000 reviews

Reviews

Verified review

10/10 Excellent

Shaye

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was lovely roomy and clean. We ha a lovely view. The staff was very friendly and helpful and our stay was great. Breakfast buffet had a good selection
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely position accross from tram stop to the city. Lovely views. Nice gym
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Miroslaw

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, very good breakfast.
Stayed 4 nights in Jun 2026
Verified review

8/10 Good

Allan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 10 nights in Jul 2026
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a great place and in walking distance of shops, restaurants and beach!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely breakfast and excellent location
Stayed 3 nights in May 2026
Verified review

6/10 Okay

Louisa

Friendly staff clean rooms comfy beds. Road noise loud especially when fire trucks exit station nearby impacted sleep Shower head needs replacing in room 703.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Bektash

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was just what I wanted how i wanted, thank you for good service and good staff 😊 definitely come back again
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Clair

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is good - walking distance to a range of dining options. Staff were welcoming and helpful. Room and all other areas we used were clean and comfortable. Breakfast provided a fantastic range of options and was fresh and tasty.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Elle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were super helpful and even up
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Lydia

Comfortable room, staff very friendly and accommodating. Location of hotel excellent for public transport.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Glen

Liked: Amenities, property conditions & facilities
Great really comfy bed and rooms are quite spacious. Great amenities everything was great.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

FNU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel , friendly staff and I enjoy alot. Gold Coast is soo pretty, wonderful experience in Gold Coast and in hotel as well 😍😍😍😍😍.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Dean

Liked: Cleanliness
Great, clean hotel
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious clean room. All staff were friendly. Perfect location for the casino and the beach! Would definitely stay again.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Herbert

Liked: Cleanliness
Great staff clean hotel room. Very good breakfast
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Claire

Liked: Cleanliness, staff & service
We had a lovely stay, bit of a confusion over the booking when we arrived, as we had clicked 'breakfast included' on expedia, but this wasn't. Alvin was fantastic and sorted out. Hotel is located about a 20 min walk or 5 mins on the tram to the centre. Tram stop is outside. Breakfast is awesome, loads of choices. Would definitely stay again.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay the room was amazing it felt like a 360 degree view of the Gold Coast. Really happy with our stay. The fully loaded burger from room service was amazing!!!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Francesco

Liked: Cleanliness, amenities, property conditions & facilities
great amenities and wonderful staff - 5 out of 5
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Denny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay here for 3 nights. Hotel was very good and well located for everything. In particular we felt staff were really good and particularly ANNA on reception who was super helpful and made our stay more memorable. Thank you ANNA and the rest of your colleagues.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Antonio

Liked: Cleanliness, amenities, property conditions & facilities
Yes, the room, overall service and breakfast were excellent. We would recommend the venue to anyone looking for a relaxing and enjoyable holiday.
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

Emma

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless, check-in and check out process was easy.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great stay at Crowne Plaza. Quick check in process. Great rooms looking over ocean. Fantastic breakfast. EV charging stations.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Craig

Room was very clean and a good size. Hotel location excellent, tram stop right across from Hotel Reception.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Trisha

Liked: Cleanliness
the rooms were spacious , the hotel was clean and the tram was steps away
Stayed 3 nights in Jan 2026