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Crowne Plaza Surfers Paradise by IHG

4.5 star property
Travelers start their day with breakfast and beach views, then relax by the outdoor pool or explore the vibrant shops and restaurants of nearby Cavill Avenue.

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Photo gallery for Crowne Plaza Surfers Paradise by IHG

3 restaurants, breakfast served - Crowne Plaza Surfers Paradise by IHG (Surfers Paradise)
Outdoor pool, open 7:00 AM to 9:00 PM, sun loungers - Crowne Plaza Surfers Paradise by IHG (Surfers Paradise)
Point of interest - Crowne Plaza Surfers Paradise by IHG (Surfers Paradise)
Junior Suite, 1 King Bed, Ocean View | In-room safe, desk, laptop workspace, iron/ironing board - Crowne Plaza Surfers Paradise by IHG (Surfers Paradise)
Suite, Ocean View (Penthouse) | In-room safe, desk, laptop workspace, iron/ironing board - Crowne Plaza Surfers Paradise by IHG (Surfers Paradise)
Crowne Plaza Surfers Paradise, an IHG Hotel, is in the heart of Gold Coast. Guests can enjoy a spa tub, lounge by the outdoor pool, savor meals with stunning views at Relish Restaurant, or grab something from the coffee shop/cafe to start the day.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 19 of 19 rooms

View all photos for Junior Suite, 1 King Bed, Ocean View

Junior Suite, 1 King Bed, Ocean View | In-room safe, desk, laptop workspace, iron/ironing board

Junior Suite, 1 King Bed, Ocean View

9.0 out of 10
Wonderful
(11 reviews)
  • Ocean view
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Accessible

Standard Room, 1 Double Bed, Accessible | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Double Bed, Accessible

8.4 out of 10
Very good
(5 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Room, 2 Double Beds, Balcony

Water view

Room, 2 Double Beds, Balcony

9.0 out of 10
Wonderful
(29 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room

In-room safe, desk, laptop workspace, iron/ironing board

Premium Room

10.0 out of 10
Exceptional
(2 reviews)
  • Partial ocean view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(26 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Ocean View

Suite, 1 Bedroom, Ocean View | In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom, Ocean View

10.0 out of 10
Exceptional
(4 reviews)
  • Ocean view
  • 86 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Ocean View (Penthouse)

Suite, Ocean View (Penthouse) | In-room safe, desk, laptop workspace, iron/ironing board

Suite, Ocean View (Penthouse)

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 119 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Ocean View (High Floor)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Ocean View (High Floor)

9.4 out of 10
Exceptional
(23 reviews)
  • Ocean view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room

9.0 out of 10
Wonderful
(34 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Ocean View

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Ocean View

8.4 out of 10
Very good
(6 reviews)
  • Partial ocean view
  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed with Sofa bed

8.6 out of 10
Excellent
(29 reviews)
  • 53 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Ocean View

Room, 2 Queen Beds, Ocean View | In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Ocean View

8.2 out of 10
Very good
(27 reviews)
  • Ocean view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds, Pool View

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, Pool View

8.0 out of 10
Very good
(16 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds

8.6 out of 10
Excellent
(7 reviews)
  • 53 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Ocean View (Top Floor)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Ocean View (Top Floor)

  • Ocean view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Low Floor)

Suite, 1 Bedroom (Low Floor) | Room amenity

Suite, 1 Bedroom (Low Floor)

10.0 out of 10
Exceptional
(2 reviews)
  • 86 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds (Low Floor)

Standard Room, 2 Double Beds (Low Floor) | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds (Low Floor)

9.2 out of 10
Wonderful
(15 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Ocean View

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, Ocean View

8.8 out of 10
Excellent
(15 reviews)
  • Ocean view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Ocean View

Premium Room, 1 King Bed, Ocean View | In-room safe, desk, laptop workspace, iron/ironing board

Premium Room, 1 King Bed, Ocean View

7.8 out of 10
Good
(10 reviews)
  • Ocean view
  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located in Surfers Paradise, a neighborhood in Gold Coast, Crowne Plaza Surfers Paradise by IHG is near a metro station and near the beach. Cavill Avenue and Pacific Fair Shopping Centre are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Currumbin Wildlife Sanctuary and Wet'n'Wild Gold Coast. Gold Coast Convention and Exhibition Centre and The Star Gold Coast are two other places to visit that come recommended. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails. Visit our Gold Coast travel guide
Map
2807 Gold Coast Highway, Surfers Paradise, QLD, 4217

What's nearby

  • Broadbeach Beach
    Broadbeach Beach
    5 min walk - 0.3 miles
  • Aerial view of Broadbeach with the convention centre and casino on the Gold Coast
    Gold Coast Convention and Exhibition Centre
    15 min walk - 0.9 miles
  • Surfers Paradise Beach
    Surfers Paradise Beach
    19 min walk - 1.0 mile
  • Stars at Surfer Paradise Gold Coast Australia
    The Star Gold Coast
    2 min drive - 1.0 mile
  • Cavill Avenue
    Cavill Avenue
    3 min drive - 1.2 miles

Getting around

  • Florida Gardens station
    2 min walk
  • Varsity Lakes Station
    24 min drive
  • Coolangatta Airport (OOL)
    38 min drive

Restaurants

  • 26° & Sunny
    7 min walk
  • Freghete
    14 min walk
  • McDonald's
    12 min walk
  • Sushi Train
    16 min walk
  • Broadbeach Bowls Club
    7 min walk

About this property

Crowne Plaza Surfers Paradise by IHG

Luxury hotel near Gold Coast Convention and Exhibition Centre
Located close to The Star Gold Coast and Cavill Avenue, Crowne Plaza Surfers Paradise by IHG provides a terrace, a coffee shop/cafe, and a garden. For some rest and relaxation, visit the hot tub. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and happy hour. Free in-room WiFi, with speed of 25+ Mbps, is available to all guests, along with dry cleaning/laundry services and 2 bars.
Other perks at this hotel include:
  • An outdoor pool and a children's pool, along with sun loungers
  • Buffet breakfast (surcharge), an outdoor tennis court, and self parking (surcharge)
  • An electric car charging station, a bike on site, and smoke-free premises
  • A front-desk safe, concierge services, and a 24-hour front desk
  • Guest reviews give top marks for the breakfast, beach locale, and overall value
Room features
All 269 rooms boast comforts such as 24-hour room service and laptop-friendly workspaces, in addition to thoughtful touches like air conditioning and bathrobes. Guest reviews speak positively of the clean rooms at the property.
More conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Separate tubs/showers, free toiletries, and hair dryers
  • 55-inch LCD TVs with digital channels
  • Wardrobes/closets, balconies, and refrigerators

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (AUD 25 per day; includes in/out privileges)
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AUD 39 for adults and AUD 19.50 for children
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Horizon Sky Dining
  • Relish Bar & Grill
  • Shooey's Sports Bar

Things to do

  • Bicycles
  • Children's pool
  • Gym
  • Hot tub
  • Outdoor pool
  • Outdoor tennis court
  • TV in common areas

Family friendly

  • Children's pool
  • Fenced pool
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • Computer station

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Elevator
  • Front entrance ramp
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 26 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 65.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AUD 39.00 for adults and AUD 19.50 for children
  • Self parking fee: AUD 25 per day (in/out privileges)
  • Rollaway bed fee: AUD 65.0 per night
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel Surfers Paradise
Crowne Plaza Surfers Paradise
Surfers Paradise Crowne Plaza
Crowne Plaza Surfers Paradise Gold Coast
Crowne Plaza Surfers Paradise Hotel Surfers Paradise
Crowne Plaza Surfers Paradise Hotel

Frequently asked questions

Does Crowne Plaza Surfers Paradise by IHG have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 7:00 AM–9:00 PM.

Is Crowne Plaza Surfers Paradise by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for AUD 25 per day. Limited spots are available.

What time is check-in at Crowne Plaza Surfers Paradise by IHG?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Crowne Plaza Surfers Paradise by IHG?

Check-out is at 11 AM.

Where is Crowne Plaza Surfers Paradise by IHG located?

Located in Surfers Paradise, this luxury hotel is within 1 mi (2 km) of Gold Coast Convention and Exhibition Centre, Surfers Paradise Beach, and The Star Gold Coast. Cavill Avenue and Pacific Fair Shopping Centre are also within 2 mi (3 km). Florida Gardens station is only a 2-minute walk and Broadbeach South Light Rail Station is 25 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Crowne Plaza Surfers Paradise by IHG Reviews

8.6

Excellent

9.0

Cleanliness

8.6

Amenities

9.0

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 582 out of 1001 reviews
Rating 8 - Good. 232 out of 1001 reviews
Rating 6 - Okay. 97 out of 1001 reviews
Rating 4 - Poor. 45 out of 1001 reviews
Rating 2 - Terrible. 45 out of 1001 reviews

Reviews

Verified

10/10 Excellent

Glen

Liked: Amenities, property conditions & facilities
Great really comfy bed and rooms are quite spacious. Great amenities everything was great.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

FNU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel , friendly staff and I enjoy alot. Gold Coast is soo pretty, wonderful experience in Gold Coast and in hotel as well 😍😍😍😍😍.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious clean room. All staff were friendly. Perfect location for the casino and the beach! Would definitely stay again.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Herbert

Liked: Cleanliness
Great staff clean hotel room. Very good breakfast
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay the room was amazing it felt like a 360 degree view of the Gold Coast. Really happy with our stay. The fully loaded burger from room service was amazing!!!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Katrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The air con was excellent. The only problem was there was no sink to wash up your cups and spoons. Also there was no toaster only a kettle. But apart from that the room was excellent as the staff was amazing. Thank you so much for letting me stay there.
At night time from the balcony
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Antonio

Liked: Cleanliness, amenities, property conditions & facilities
Yes, the room, overall service and breakfast were excellent. We would recommend the venue to anyone looking for a relaxing and enjoyable holiday.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Emma

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless, check-in and check out process was easy.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Trisha

Liked: Cleanliness
the rooms were spacious , the hotel was clean and the tram was steps away
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Craig

Room was very clean and a good size. Hotel location excellent, tram stop right across from Hotel Reception.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We could see the ocean from our room. The room was a good size. Lots of wardrobe space but no drawers.
Stayed 5 nights in Feb 2026
Verified

8/10 Good

Harsha

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, amenities
Stayed 5 nights in Dec 2025
Verified

8/10 Good

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet clean room with plenty of space. Excellent cocktails and excellent service. Will stay again.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Mathew

Liked: Cleanliness, amenities, property conditions & facilities
Yes room was good . Although when we left we found a cockroach on the bed ..
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Neil Patrick

Liked: Cleanliness, amenities
Well maintained property and room.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Julianne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay, quick room service, comfortable beds and friendly staff. The buffet breakfast was great too, lots of variety. Will definitely be back.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Adam

Liked: Cleanliness, amenities, property conditions & facilities
Quiet location close to public transport. Buffet breakfast was great and room was good Issue with air con but outside that enjoyed stay
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Ian

Liked: Cleanliness, amenities, property conditions & facilities
Spotless and clean. Huge room and fantastic views.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Leanne Rose

Liked: Cleanliness, amenities, property conditions & facilities
Clean room staff were all amazing. Special mention to Scarlett who was personable friendly and proffesional. A great asset to your establishment.
Stayed 8 nights in Jan 2026
Verified

10/10 Excellent

Trisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
yeah the roommate spacious and comfortable and the hotel was clean. location was excellent to the tram
Stayed 4 nights in Jan 2026
Verified

8/10 Good

Barry

Liked: Amenities, property conditions & facilities
Staff very nice ..couch in room was only real problem as it was wet from previous tenant and we could not use it but we got by ..didnt let it spoil our weekend away
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service from all staff
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Allan

Liked: Cleanliness, amenities, property conditions & facilities
Room very clean.Staff were very helpful. Breakfast was excellent. Amenities excellent.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness
Fantastic hotel in magnificent location. Helpful and informative staff.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Arana Michaela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great size room with amazing ocean views. Comfortable bed and great staff.
Stayed 1 night in Oct 2025