Broadbeach Holiday Apartments

4.0 star property
Family-friendly Gold Coast hotel connected to the convention center, steps from Gold Coast Convention and Exhibition Centre

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Photo gallery for Broadbeach Holiday Apartments

Exterior
Two Bedroom, One Bathroom Apartment - Balcony | Living area | Smart TV
Two Bedroom, Two Bathroom Apartment - Balcony | Living area | Smart TV
Point of interest
Front of property
Broadbeach Holiday Apartments welcomes families and food enthusiasts with an on-site shopping mall and ten restaurant options. Guests can book a spa treatment, stay connected with free in-room WiFi, or relax at either of the two swimming pools.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Hot Tub

Room options

Available filters for rooms
Showing 11 of 11 rooms

Hotel Room - Balcony

9.0 out of 10
Wonderful
(38 reviews)

Highlights

Balcony or patio
Air conditioning
Refrigerator
HDTV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Electric kettle
  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

One Bedroom Apartment - Balcony

9.6 out of 10
Exceptional
(40 reviews)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Refrigerator
Dining table
Dishwasher
  • 74 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

One Bed Room + Sofa Bed Room

7.6 out of 10
Good
(5 reviews)

Highlights

Balcony or patio
Separate sitting area
Individually furnished
Air conditioning
Kitchen
Refrigerator
Dining table
Dishwasher
  • 100 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Two Bedroom, One Bathroom Apartment - Balcony

9.8 out of 10
Exceptional
(22 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Refrigerator
Dining table
Dishwasher
  • 90 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Two Bedroom, Two Bathroom Apartment - Balcony

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Refrigerator
Dining table
Dishwasher
  • 106 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

One Room Plus Family

  • Sleeps 4

Hotel Room

  • Sleeps 2

One Bedroom Self Contained Apartment

  • Sleeps 2

One Bed Room + Sofa Bed Room

  • Sleeps 3

Spacious Two Bedrooms Two Bathrooms Apartment

  • Sleeps 4

Two Bedrooms One Bathroom Apartment

  • Sleeps 4

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About the neighborhood

Map
24-26 Queensland Avenue, Phoenician Complex, Broadbeach, QLD, 4218

What's nearby

  • Gold Coast Convention and Exhibition Centre - 2 min walk - 0.1 miles
  • The Oasis - 3 min walk - 0.2 miles
  • Broadbeach Beach - 5 min walk - 0.3 miles
  • The Star Gold Coast - 7 min walk - 0.4 miles
  • Pacific Fair Shopping Centre - 12 min walk - 0.7 miles

Getting around

  • Broadbeach South Light Rail Station - 13 min walk
  • Varsity Lakes Station - 21 min drive
  • Coolangatta Airport (OOL) - 30 min drive

Restaurants

  • ‪Boonchu Thai - ‬2 min walk
  • ‪Sage Cafe Restaurant - ‬2 min walk
  • ‪La Porchetta - ‬2 min walk
  • ‪Cha Cha - ‬2 min walk
  • ‪Sushi Train - ‬1 min walk

About this property

Broadbeach Holiday Apartments

Upscale family-friendly hotel near The Oasis
Located close to Gold Coast Convention and Exhibition Centre and The Star Gold Coast, Broadbeach Holiday Apartments provides a grocery/convenience store, a terrace, and a shopping mall on site. Treat yourself to a manicure/pedicure, a body wrap, or a body treatment at the onsite spa. Be sure to enjoy a meal at any of the 10 on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities such as 20 coffee shops/cafes and a garden.
You'll also find perks like:
  • An indoor pool and an outdoor pool, along with sun loungers
  • Free self parking
  • Express check-out, tour/ticket assistance, and a computer station
  • A gift shop, luggage storage, and barbecue grills
  • Guest reviews speak highly of the overall value, helpful staff, and proximity to shopping
Room features
All 50 rooms feature comforts such as air conditioning, in addition to amenities like free WiFi.
Extra conveniences in all rooms include:
  • Refrigerators, irons/ironing boards, and laundry detergent

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free secured, covered self parking on site

Food and drink

  • 10 restaurants
  • 20 coffee shops/cafes
  • 4 bars/lounges
  • Snack bar/deli

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Shopping mall
  • Steam room

Family friendly

  • Children's pool
  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Beach towels
  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • No elevator

More

  • 2 buildings
  • 9 floors
  • Built in 1997
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Towels provided

Entertainment

  • Smart TV

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board
  • Laundry detergent

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 1.5 percent for credit card payments
The front desk is open Monday - Friday (8:30 AM - 5:00 PM) and Saturday - Sunday (9:00 AM - 2:00 PM)
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee at check-out (exact amount varies)
For any questions, please contact the property using the information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 55 per night
Cribs (infant beds) are available for AUD 30.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 300 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: AUD 30.0 per day
  • Rollaway bed fee: AUD 55 per night
  • High chair fee: AUD 15 per stay
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Guests under 12 years old are not allowed in the swimming pool, fitness facility, or hot tub, while guests under 12 years old are only allowed in the swimming pool, fitness facility, and hot tub with adult supervision

Property is also known as

Broadbeach Holiday Apartments Apartment
Broadbeach Holiday Apartments
Broadbeach Holiday Apartments Hotel
Broadbeach Holiday Apartments Broadbeach
Broadbeach Holiday Apartments Hotel Broadbeach

Frequently asked questions

Does Broadbeach Holiday Apartments have a pool?

Yes, this property has an indoor pool, an outdoor pool, and a children's pool.

Is Broadbeach Holiday Apartments pet-friendly?

No, pets are not allowed at this property.

How much is parking at Broadbeach Holiday Apartments?

Self parking is free at this property.

What time is check-in at Broadbeach Holiday Apartments?

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM. After-hours check-in is not available.

What time is check-out at Broadbeach Holiday Apartments?

Check-out is at 10:00 AM.

Where is Broadbeach Holiday Apartments located?

This family-friendly Gold Coast hotel is located near the airport, within a 10-minute walk of The Oasis, Gold Coast Convention and Exhibition Centre, and Kurrawa Beach. The Star Gold Coast and Pacific Fair Shopping Centre are also within 15 minutes. Broadbeach South Light Rail Station is 13 minutes by foot and Florida Gardens station is 17 minutes.

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Reviews

Broadbeach Holiday Apartments Reviews

8.8

Excellent

8.8

Cleanliness

9.2

Location

9.0

Staff & service

8.4

Eco-friendliness

8.4

Property conditions & facilities
Rating 10 - Excellent. 544 out of 1002 reviews
Rating 8 - Good. 330 out of 1002 reviews
Rating 6 - Okay. 81 out of 1002 reviews
Rating 4 - Poor. 27 out of 1002 reviews
Rating 2 - Terrible. 20 out of 1002 reviews

Reviews

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property with amazing amenities!! Would stay again!!
Stayed 3 nights in Jul 2025

10/10 Excellent

Elarya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property with an indoor pool! My first time there but I will definitely go back
Stayed 3 nights in Jul 2025

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay for a walk along the beach. Loads of great restaurants and coffee shops a stone's throw away. In the heart of Broadbeach but rooms are so quiet and well presented. Definitely my new go-to place to stay on the Gold Coast
Stayed 2 nights in May 2025

10/10 Excellent

Dulcie

Liked: Cleanliness, amenities, property conditions & facilities
Apartment was clean.. staff were so helpful and really friendly.. Night life was straight out the door. We totally enjoyed our stay 😊
Stayed 2 nights in Jun 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accommodation was centrally located to shops, dining and transport.
Stayed 5 nights in Aug 2024

6/10 Okay

Jordyn

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The staff were wonderful which is the sole reason I did not complain in person. - I found the expectations of the resort odd and out of place when paying this much for a room. Having to take out your own garbage and do your dishes to avoid a cleaning fee is insane to me. Bed was very uncomfortable and the pillows were clearly very cheap & flat. As much as I tried (although I acknowledge I didn’t ask for assistance) the wifi would not work. It is very nice that you can get a day pass on the day you check out though.
Stayed 2 nights in Sep 2025

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 7 nights in Apr 2024

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to shops, beach, restaurants, tram.
Stayed 4 nights in Oct 2023

8/10 Good

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable clean and great location
Stayed 3 nights in Jun 2023

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay and the apartment was very spacious.
Stayed 2 nights in Dec 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Wonderful location in center of Broadbeach with immediate access to light rail, restaurants and shopping. Warmly & efficiently welcomed.
Stayed 3 nights in Jan 2025

10/10 Excellent

Janell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Apartment was clean,tidy and had everything we needed. Pool area was great,very quiet and relaxing. Rebooked before we left to come back for Xmas holidays
Stayed 2 nights in Nov 2024

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service, great location, love the fact we have access to pool and sauna
Stayed 2 nights in May 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location at Broadbeach

This is our 4th or 5th stay at The Phoenician and won’t be our last. We were in room 2714 which is a 2 bedroom apartment on the 7th floor. This was our second time in this apartment and hopefully we can stay in this apartment again. It’s clean, quiet (a little bit of road noise and noise from the bars and cafes downstairs but not enough to keep us awake) and it’s in a great location. The staff at Broadbeach Holiday Apartments are very friendly and welcoming. We look forward to staying again.
Stayed 3 nights in May 2025

8/10 Good

Tahu

Liked: Cleanliness, property conditions & facilities
Great location. Nice neighbours. Hard to find the office to check in.
Stayed 3 nights in Dec 2024

10/10 Excellent

Winston

Liked: Cleanliness, staff & service, property conditions & facilities
Central to our needs - the Italio-Australian Club.
Stayed 2 nights in Oct 2024

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant stay. Convenient to casino and restaurants. Would recommend.
Stayed 3 nights in Aug 2023

10/10 Excellent

Adrian John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy, clean and central
Stayed 3 nights in Nov 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very clean property. That is very important to me when selecting and reviewing accommodation.
Stayed 4 nights in Feb 2024

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location for amazing restaurants and tram stop too. Wonderful facilities and friendly, helpful staff. Will def be back!
Stayed 2 nights in Aug 2023

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, centrully located
Stayed 2 nights in May 2024

10/10 Excellent

Josephine

Liked: Cleanliness, property conditions & facilities
Thank you for a comfortable place to stay.
Stayed 2 nights in Jul 2023

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
It was very convenient to all the restaurants, supermarket and beach. It was a very central location so a bit noisy for us in the evenings as a family but the apartment was spacious, pools were clean and overall a lovely stay.
Stayed 6 nights in Oct 2023

10/10 Excellent

Gene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful apartment very central.

The one bedroom apartment was excellent - clean, comfortable, and exactly in the middle of town.
Stayed 2 nights in Dec 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great holiday apartment for a family

Great stay in the Broadbeach Holiday Apartments. We stayed for two nights in a big apartment on the 9th floor. Plenty of space, tidy rooms and friendly staff. Wonderful location near everything. I recommend and would come again.
Stayed 2 nights in May 2024