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Crystal Plaza Hotel

Property class: 3

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Photo gallery for Crystal Plaza Hotel

A spacious lobby with a large chandelier, comfortable seating, and a large window offering a view of the outdoors. - Crystal Plaza Hotel (Goiania)
A modern bedroom with a large bed, built-in wardrobe, and a desk area. - Crystal Plaza Hotel (Goiania)
A hotel dining area with multiple tables set for guests, featuring a modern design with wooden tables and metal chairs. - Crystal Plaza Hotel (Goiania)
The exterior of Crystal Plaza Hotel with a modern facade, large windows, and a sign above the entrance. - Crystal Plaza Hotel (Goiania)
A modern atrium with a central seating area, surrounded by vertical gardens and a skylight. - Crystal Plaza Hotel (Goiania)
You can look forward to a free breakfast buffet, a garden, and dry cleaning/laundry services at Crystal Plaza Hotel. The on-site restaurant offers breakfast and light fare. In addition to a business center, guests can connect to free in-room WiFi.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Parking available
  • Business services

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Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Luxury Triple Room

A hotel room with two beds, a desk, a chair, a TV, and a painting on the wall.

Luxury Triple Room

  • 1 bedroom
  • Sleeps 3
  • 3 Large Twin Beds

View all photos for Deluxe Double Room

A hotel room with a bed, bedside table, lamp, and a framed picture on the wall.

Deluxe Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room (Super)

A hotel room with a large bed, a desk with a TV, and a wardrobe.

Luxury Room (Super)

  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

A hotel room with two beds, a desk, a chair, a small table, a wall-mounted phone, a door, and a framed picture on the wall.

Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Setor Sul, a neighborhood in Goiânia, is home to Crystal Plaza Hotel. Palace of Emeralds and Pedro Ludovico Palace are local landmarks, and travelers looking to shop may want to visit Central Market and Cora Coralina Fair. Looking to enjoy an event or a game while in town? See what's happening at Estádio Olímpico Pedro Ludovico or Goiânia Arena. Visit our Goiânia travel guide
Map
Rua 85, No 30, Setor Sul, Goiania, 74080-010

What's nearby

  • Civic Square
    3 min walk - 0.2 miles
  • Palace of Emeralds
    3 min walk - 0.2 miles
  • Pedro Ludovico Palace
    3 min walk - 0.2 miles
  • Almirante Tamandaré Square
    12 min walk - 0.6 miles
  • Goiania Convention Center
    18 min walk - 1.0 mile

Getting around

  • Goiania (GYN-Santa Genoveva)
    22 min drive

Restaurants

  • Casa 09 Gastronomia
    5 min walk
  • Espetinho e Jantinha 83
    5 min walk
  • Fábrica de Sushi
    7 min walk
  • Lanches Tocantins
    3 min walk
  • Dona Orgânica
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (surcharge)

Food and drink

  • Free buffet breakfast available 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 10:30 AM on weekends
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 4 meeting rooms
  • Business center
  • Conference center

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1996
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Individual decor
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for BRL 130.0 per day
Cribs (infant beds) are not available

Property payment types

  • Diners Club
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • 10 percent destination fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: BRL 130.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Frequently asked questions

Is Crystal Plaza Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for a fee.

What time is check-in at Crystal Plaza Hotel?

Check-in begins at 2:00 PM.

What time is check-out at Crystal Plaza Hotel?

Check-out is at noon.

Where is Crystal Plaza Hotel located?

Located in Setor Sul, this hotel is steps from Pedro Ludovico Palace and Palace of Emeralds. Civic Square and Monument to the Three Races are also within 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Crystal Plaza Hotel Reviews

8.0

Very Good

8.2

Cleanliness

8.0

Location

8.2

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 53 out of 160 reviews
Rating 8 - Good. 65 out of 160 reviews
Rating 6 - Okay. 26 out of 160 reviews
Rating 4 - Poor. 11 out of 160 reviews
Rating 2 - Terrible. 5 out of 160 reviews

Reviews

Verified review

4/10 Poor

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Hotel limpo , mas bem velho , sem recursos de conforto externo. Café da manhã espartano . Pague um pouco a mais e fique bem melhor hospedado em outro hotel
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Muito bom
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Bom
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Muito bom
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Disliked: Cleanliness, amenities
O capital humano é fraco e o restaurante a comida não é muito boa e o cardápio muito limitado.
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Muito antigo.
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, room comfort
hotel simples, porem que atendeu as necessidades durante o periodo da viagem
Stayed 4 nights in Oct 2025
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Room comfort

Avaliação - Hotel Crystal (Goiânia)

O Hotel Crystal é uma estrutura antiga em Goiânia que passou por algumas reformas, mas ainda deixa muito a desejar em termos de conforto. Atendimento: A recepção foi eficiente e cordial, e o serviço de manobrista também funcionou bem. Elevador: Há apenas um elevador disponível, e ele é extremamente demorado, o que gera bastante incômodo, principalmente em horários de pico. Quarto (304): A cama foi, sem dúvidas, a pior em que já dormi. Extremamente dura, prejudicou minha coluna e me fez passar a noite em claro. Isso comprometeu totalmente meu dia seguinte, devido ao cansaço. O travesseiro era fino e desgastado, o lençol estava visivelmente pequeno para o colchão, saía com qualquer movimento, e o edredom apresentava sinais de sujeira. Banheiro: Havia apenas um sabonete pequeno, apesar do quarto ser para três pessoas. As toalhas tinham odor desagradável, sendo que uma parecia ter sido mal lavada, com cheiro forte de perfume masculino. Conclusão: Infelizmente, minha experiência foi bastante negativa. Se você busca conforto e uma boa noite de sono, não recomendo este hotel.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muito boa! Recomendo!

Equipe prestativa e educada! Quarto e banheiros muito limpos!
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Custo benefício nota 7,5
Stayed 1 night in Sep 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Hotel muito bem situado, cage da manha bom, estacionamento no local, funcionarios muito educados, porem os banheiros em especial os chuveiros precisam ser trocados. Sai pouca agua e espalhada, bicos enferrujados/sujo/entupidos. Banheira descascando e encardida.
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfeita!
Stayed 1 night in Mar 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel com Bom atendimento, confortável, apenas necessita de melhores cuidados na condição física.
Stayed 1 night in Oct 2023
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities

Razoável

O Hotel é razoável mas tive dificuldade com os travesseiros baixos e duros. Também o ar split, que é mais antigo, não mantinhao funcionamento constante durante a noite (mexi em todas as funções do controle remoto) mas ligava e desligava, fazendo bastante barulho a noite toda. Nos demais aspectos, o quarto de frente para a rua tem barulho dos carros da rua. Limpeza, atendimento e café da manhã não tenho queixas.
Stayed 2 nights in Jun 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

EXCELENTE

MUITO BEM ATENDIDO POR TODOS OBRIGADOPELA ATENÇÃO
Stayed 1 night in Jan 2022
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities

Precisa de reformas e treinamento para funcionário

Fiquei 20 minutos no hotel. Hotel muito antigo, barulhento, e após tomar banho , percebi insetos no quarto, onde fui a recepção dizendo que não iria ficar, me ofereceram mudar de quarto e eu não quis, mas mesmo assim cobraram minha diaria
Stayed 1 night in Jul 2021
Verified review

4/10 Poor

Liked: Cleanliness
Provavelmente o hotel já foi bom, porém esta relativamento velho. Um cardapio de encher olhos, porém, nada do que pedi "tinha" resumindo tive que dizer traz o que vc tem.... Ao anoitecer pedi secar de cabelo, pois no quarto não tem, disseram que só no outro dia as 07:30 da manha pois não teria ninguem para poder leva-lo até mim. 05:30 da manhã acordei e pedi o secador, que surgiu na recepção, porém tive que ir buscar, até ai sem problemas, pois o recepcionista já fez um favor de conseguir. Ao tomar banho a agua não esquentava, não havia cobertas no apto, que para mim foi um fator importante. Não sei se foi apenas comigo, mas infelizmente não tive uma boa experiência.
Stayed 2 nights in Jul 2020
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Room comfort
os colchões são muito velhos, terríveis
Stayed 1 night in Jan 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Foi razoável, falta espelho no quarto, cabides e suportes no banheiro para pendurar roupas, shampoos etc.
Stayed 2 nights in Dec 2019
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Boa localização, quartos confortáveis, limpeza excelente. Café da manhã bom, restaurante nem tanto: o famoso filét mignon era duro e não nos animamos a voltar. Nos dias seguintes procuramos outros restaurantes que ficam um pouco distantes mas são bons e muito baratos, se comparados com os de mesmo padrão em outras capitais. Se os atendentes fossem menos sisudos tornaria as estadas no hotel bem mais agradável.
Stayed 5 nights in Sep 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Diferença de preço

Cobraram a mais do que o preço da reserva
Stayed 1 night in Apr 2019
Verified review

6/10 Okay

Liked: Cleanliness, staff & service

Hotel com vantagens e desvantagens

Localização diferenciada, café da manhã incrível e o atendimento dos funcionários é bom. Por outro lado, as instalações são antigas, o ar condicionado faz muito barulho, o banheiro não tem exaustor e o elevador é demorado.
Stayed 3 nights in Aug 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GOSTEI NO GERAL. BOA LOCALIZAÇÃO, BOM CAFÉ DA MANHÃ, WI-FI FRACO. CUSTO BENEFICIO EXCELENTE
Stayed 4 nights in Aug 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities

Voltaria a me hospedar

Hotel com um bom custo x beneficio. A equipe do Staff é maravilhosa, o café da manhã também. Pecaram apenas na cama: apenas um travesseiro e muito baixo e só uma colcha fina, não tinha edredom.
Stayed 2 nights in Jul 2019
Verified review

8/10 Good

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

razoável

local ótimo mas camas sem conforto e toalhas de banho velhas
Stayed 1 night in Jul 2019