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The New County Hotel

3.0 star property
Round-the-clock service creates a comfortable base for travelers exploring the vibrant shopping district surrounding this welcoming hotel

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Photo gallery for The New County Hotel

40-inch flat-screen TV with digital channels, TV - The New County Hotel (Gloucester)
Triple Room | Desk, laptop workspace, free WiFi, bed sheets - The New County Hotel (Gloucester)
One Bedroom Apartment | Living area | 40-inch flat-screen TV with digital channels, TV - The New County Hotel (Gloucester)
Two Bedroom Apartment | Living area | 40-inch flat-screen TV with digital channels, TV - The New County Hotel (Gloucester)
Exterior - The New County Hotel (Gloucester)
The New County Hotel, in a bustling shopping area, offers modern comforts for travelers. Guests enjoy in-room WiFi and 24/7 front desk support. The helpful staff provides luggage storage, creating a hassle-free home base.

Reviews

7.6 out of 10
Good

Popular amenities

  • Free WiFi
  • Breakfast available
  • Housekeeping
  • 24/7 front desk
  • Kitchen

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Single Room, 1 Twin Bed, Non Smoking

Desk, laptop workspace, free WiFi, bed sheets

Single Room, 1 Twin Bed, Non Smoking

8.4 out of 10
Very good
(6 reviews)
  • 16 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room, 1 Double Bed, Non Smoking

Desk, laptop workspace, free WiFi, bed sheets

Double Room, 1 Double Bed, Non Smoking

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, 2 Twin Beds, Non Smoking

Twin Room, 2 Twin Beds, Non Smoking | Desk, laptop workspace, free WiFi, bed sheets

Twin Room, 2 Twin Beds, Non Smoking

7.6 out of 10
Good
(5 reviews)
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, Multiple Beds, Non Smoking

Desk, laptop workspace, free WiFi, bed sheets

Family Room, Multiple Beds, Non Smoking

  • 22 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Double or Twin Room, Non Smoking

Desk, laptop workspace, free WiFi, bed sheets

Double or Twin Room, Non Smoking

7.4 out of 10
Good
(15 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Triple Room

Triple Room | Desk, laptop workspace, free WiFi, bed sheets

Triple Room

  • Bay view
  • 23 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for One Bedroom Apartment

Desk, laptop workspace, free WiFi, bed sheets

One Bedroom Apartment

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 70 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Two Bedroom Apartment

Desk, laptop workspace, free WiFi, bed sheets

Two Bedroom Apartment

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 74 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Located in Gloucester, The New County Hotel is in the city center and near a train station. Cineworld Gloucester Quays and JDR Karting are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Gloucester Quays and Gloucester Docks. Colwell Arts Centre and Greyfriars are also worth visiting. Visit our Gloucester travel guide
Map
44 Southgate Street, Gloucester, England, GL1 2DR

What's nearby

  • National Waterways Museum which includes interior views
    Gloucester Waterways Museum
    1 min walk - 0.1 miles
  • Merchants\' Quay showing shopping, street scenes and signage
    Gloucester Docks
    4 min walk - 0.3 miles
  • Gloucester Cathedral which includes heritage architecture, interior views and a church or cathedral
    Gloucester Cathedral
    5 min walk - 0.3 miles
  • Gloucester Guildhall
    3 min walk - 0.2 miles
  • Gloucester Quays
    7 min walk - 0.4 miles

Getting around

  • Gloucester Station
    10 min walk

Restaurants

  • The Thirsty Pine
    4 min walk
  • Dr Foster
    5 min walk
  • The Drunken Duck
    3 min walk
  • Robert Raikes's House
    1 min walk
  • Greggs
    1 min walk

About this property

The New County Hotel

Hotel located near Gloucester Quays with rooms renovated in 2024
The New County Hotel provides everything you need. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Cooked-to-order breakfast (surcharge), express check-out, and luggage storage
  • A 24-hour front desk and smoke-free premises
  • Guest reviews speak highly of the helpful staff
Room features
All 58 rooms boast comforts such as laptop-friendly workspaces and separate sitting areas, as well as thoughtful touches like free WiFi and desk chairs. Guest reviews speak positively of the clean rooms at the property.
More conveniences in all rooms include:
  • Showers and hair dryers
  • 40-inch flat-screen TVs with digital channels
  • Wardrobes/closets, separate sitting areas, and kitchens

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (GBP 8 per day)

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 1:00 PM for a fee: GBP 7.50 per person

Family friendly

  • In-room kitchen

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • High-pile carpet in room
  • No elevator
  • Stair-free path to entrance
  • Thin carpet in public areas

More

  • 3 floors
  • Built in 1800
  • Renovated guestrooms - April 2024
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with digital channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Freezer
  • Kitchen
  • Oven
  • Stovetop
  • Toaster

More

  • Access via exterior corridors
  • Desk
  • Desk chair
  • Heating
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 15
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: GBP 15
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: GBP 250 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately GBP 7.50 per person
  • Nearby parking fee: GBP 8 per day (820 ft away)
  • Early check-in fee: GBP 15 (subject to availability)
  • Late check-out fee: GBP 15 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

New County Hotel Gloucester
New County Hotel
New County Gloucester
New County Hotel Gloucester
The New County Hotel Hotel
The New County Hotel Gloucester
The New County Hotel Hotel Gloucester

Frequently asked questions

Is The New County Hotel pet-friendly?

No, pets are not allowed at this property.

What time is check-in at The New County Hotel?

Check-in start time: 2:00 PM; Check-in end time: anytime. Early check-in is available for a fee of GBP 15 (subject to availability).

What time is check-out at The New County Hotel?

Check-out is at 10:00 AM. Late check-out is available for GBP 15 (subject to availability).

Where is The New County Hotel located?

Located in the heart of Gloucester, this hotel is within a 10-minute walk of Gloucester Waterways Museum and Gloucester Quays. Greyfriars and Soldiers of Gloucestershire Museum are just steps away. Gloucester Station is 10 minutes by foot.

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Reviews

The New County Hotel Reviews

7.6

Good

8.2

Cleanliness

8.2

Location

8.2

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 184 out of 517 reviews
Rating 8 - Good. 173 out of 517 reviews
Rating 6 - Okay. 62 out of 517 reviews
Rating 4 - Poor. 47 out of 517 reviews
Rating 2 - Terrible. 51 out of 517 reviews

Reviews

Verified

8/10 Good

Caron

Liked: Cleanliness, amenities, property conditions & facilities
Staff very friendly and welcoming, and the room was a good size and comfortable. They need to add some security to the corridor doors, to avoid entry by non-guests, which is the only reason I didn't give a 5 star. I'd gladly stay there again.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Karen

Liked: Cleanliness, amenities, property conditions & facilities
The staff were very friendly & helpful
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

anita

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hidden gem, staff very welcoming room excellent
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Stuart

Liked: Cleanliness, amenities, property conditions & facilities
Room was basic but clean and functional. Very good room service with towels changed and everything cleaned each day (not the case in many hotels at this price point these days). A fridge and microwave in room plus plates and cutlery was a great time savers with two supermarkets nearly opposite for some meals. Shower was hot and clean. Would stay here again.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities
Great hotel. Central to facilities, spotlessly clean.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Jayne

Liked: Cleanliness, amenities
Happy helpful staff.Great location.Cleam room.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed in a recently refurbished room which was comfortable and clean and had a great shower, great night's sleep and location perfect
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Darran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel right in the centre of town staff are super friendly
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Christine

Liked: Cleanliness, amenities, property conditions & facilities
Yes perfect. Room tidy and clean. All staff we came into contact with were very polite and friendly.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic place to stay, ideally situated , nice rooms & friendly staff
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

d

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay at the hotel. Staff were always very friendly and helpful.
Stayed 2 nights in Jul 2025
Verified

8/10 Good

odette

Liked: Cleanliness, staff & service
Nice staff safe and slept well
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
Very close parking available and right in the centre of town. The receptionist was very friendly and I could tell he was a hard worker. There's a fridge/microwave, plates and cutlery available if you want to eat in which is a
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Marty

Liked: Cleanliness, staff & service, amenities
Staff were excellent, area was handy to train station and quays.
Stayed 3 nights in Jul 2025
Verified

8/10 Good

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
The gentleman on reception saturday night was very helpful and patient with us. We had a ground floor room out in the courtyard area, which was clean and tidy. The young man in the bar area saturday morning, took our luggage and stored it until later, as we were leaving for Cheltenham in the morning, so we didnt chrck in til 5pm… he was very nice too, and again helpful!
Stayed 1 night in Nov 2025
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely week stay

Was a lovely cosy place to stay for a few nights, nice clean room, staff were very friendly.
Stayed 4 nights in May 2025
Verified

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No onsite parking although 2 pay and display car parks directly behind the hotel. We were kindly upgraded to a family room which was spacious and had crockery, cutlery and glasses plus a microwave. Staff all very friendly and helpful. Less than 5 minute walk to restaurants and Gloucester Quays and 10 minute walk to the cathedral.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

ron

Liked: Cleanliness, staff & service
Good budget hotel very friendly staff. Man that booked us in couldn't do enough for you. Nice little bar in hotel good outside sitting area. Excellent for a sunny day. Overall a very comfortable stay at a competitive price
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Amr

Liked: Cleanliness, property conditions & facilities
Clean Spacious rooms Quiet and nice courtyard
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Missy

Liked: Cleanliness, amenities, property conditions & facilities
Great location friendly staff.
Stayed 1 night in Apr 2024
Verified

8/10 Good

Thomas

Liked: Cleanliness, amenities, property conditions & facilities
The room I stayed in was very clean and well-looked after. I would recommend this to friends who were thinking of visiting Gloucester for a short break.
Stayed 2 nights in Jun 2025
Verified

8/10 Good

Gerard

Liked: Cleanliness, staff & service, property conditions & facilities

Great stay

Lovely staff , great location , rooms clean and spacious but could do with new beds not the most comfortable
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Derren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing to dislike all good had a great stay here definitely would stay again
Stayed 1 night in May 2025
Verified

10/10 Excellent

Alasdair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great option for central stay

Friendly staff, easy check in, comfy room and bed, very quiet
Stayed 2 nights in Apr 2024
Verified

8/10 Good

Simon

Liked: Cleanliness, room comfort

fair room for price

good size room, Fan which was welcomed, bed ok and room tidy. needs a hook for towel as knowhere to place it when in shower, few cracked tiles.
Stayed 1 night in Jul 2025