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The New County Hotel

3.0 star property
Hotel with a 24-hour front desk, 5-minute walk to Gloucester Docks

Choose dates to view prices

Photo gallery for The New County Hotel

Triple Room | 2 bedrooms, desk, laptop workspace, free WiFi
40-inch flat-screen TV with digital channels, TV
40-inch flat-screen TV with digital channels, TV
Exterior
One Bedroom Apartment | Living area | 40-inch flat-screen TV with digital channels, TV
The New County Hotel, in a bustling shopping area, offers modern comforts for travelers. Guests enjoy in-room WiFi and 24/7 front desk support. The helpful staff provides luggage storage, creating a hassle-free home base.

Reviews

7.6 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Kitchen
  • Free WiFi

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Single Room, 1 Twin Bed, Non Smoking

2 bedrooms, desk, laptop workspace, free WiFi

Single Room, 1 Twin Bed, Non Smoking

8.4 out of 10
Very good
(6 reviews)

Highlights

Separate sitting area
Heating
Kitchen
Dishwasher
Flat-screen TV
Renovated in 2024
2 bedrooms
Private bathroom
  • 16 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room, 1 Double Bed, Non Smoking

2 bedrooms, desk, laptop workspace, free WiFi

Double Room, 1 Double Bed, Non Smoking

Highlights

Separate sitting area
Heating
Kitchen
Dishwasher
Flat-screen TV
Renovated in 2024
2 bedrooms
Private bathroom
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, 2 Twin Beds, Non Smoking

Twin Room, 2 Twin Beds, Non Smoking | 2 bedrooms, desk, laptop workspace, free WiFi

Twin Room, 2 Twin Beds, Non Smoking

Highlights

Separate sitting area
Heating
Kitchen
Dishwasher
Flat-screen TV
Renovated in 2024
2 bedrooms
Private bathroom
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, Multiple Beds, Non Smoking

2 bedrooms, desk, laptop workspace, free WiFi

Family Room, Multiple Beds, Non Smoking

Highlights

Separate sitting area
Heating
Kitchen
Dishwasher
Flat-screen TV
Renovated in 2024
2 bedrooms
Private bathroom
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Double or Twin Room, Non Smoking

2 bedrooms, desk, laptop workspace, free WiFi

Double or Twin Room, Non Smoking

7.4 out of 10
Good
(15 reviews)

Highlights

Separate sitting area
Heating
Kitchen
Dishwasher
Flat-screen TV
Renovated in 2024
2 bedrooms
Private bathroom
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Triple Room

Triple Room | 2 bedrooms, desk, laptop workspace, free WiFi

Triple Room

Highlights

Separate sitting area
Heating
Kitchen
Dishwasher
Flat-screen TV
Renovated in 2024
2 bedrooms
Private bathroom
  • 23 sq m
  • Bay view
  • Sleeps 3
  • 3 Twin Beds

View all photos for One Bedroom Apartment

2 bedrooms, desk, laptop workspace, free WiFi

One Bedroom Apartment

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate sitting area
Heating
Kitchen
Dining table
Dishwasher
Flat-screen TV
Renovated in 2024
2 bedrooms
  • 70 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Two Bedroom Apartment

2 bedrooms, desk, laptop workspace, free WiFi

Two Bedroom Apartment

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Heating
Kitchen
Dining table
Dishwasher
Flat-screen TV
Renovated in 2024
2 bedrooms
  • 74 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Map
44 Southgate Street, Gloucester, England, GL1 2DR

What's nearby

  • Gloucester Docks - 4 min walk - 0.3 miles
  • Gloucester Cathedral - 5 min walk - 0.3 miles
  • Gloucester Quays - 8 min walk - 0.4 miles
  • Gloucestershire Royal Hospital - 15 min walk - 0.8 miles
  • Kingsholm Stadium - 2 min drive - 0.9 miles

Getting around

  • Gloucester Station - 10 min walk

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Greggs - ‬1 min walk
  • ‪The Drunken Duck - ‬3 min walk
  • ‪Café René - ‬1 min walk
  • ‪Costa Coffee - ‬1 min walk

About this property

The New County Hotel

Hotel located near Gloucester Docks with rooms renovated in 2024
Near Gloucester Quays, The New County Hotel provides everything you need. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Express check-out, a 24-hour front desk, and luggage storage
  • Smoke-free premises
  • Guest reviews speak highly of the helpful staff
Room features
All 58 rooms boast comforts such as laptop-friendly workspaces and separate sitting areas, as well as thoughtful touches like free WiFi and desk chairs. Guest reviews speak positively of the clean rooms at the property.
More conveniences in all rooms include:
  • Showers and hair dryers
  • 40-inch flat-screen TVs with digital channels
  • Wardrobes/closets, separate sitting areas, and kitchens

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (GBP 8 per day)

Family friendly

  • In-room kitchen

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • High-pile carpet in room
  • No elevator
  • Stair-free path to entrance
  • Thin carpet in public areas

More

  • 3 floors
  • Built in 1800
  • Renovated guestrooms - April 2024
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with digital channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Freezer
  • Kitchen
  • Oven
  • Stovetop
  • Toaster

More

  • Access via exterior corridors
  • Desk
  • Desk chair
  • Heating
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 20
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: GBP 20
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: GBP 250 per stay

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: GBP 8 per day (820 ft away)
  • Early check-in fee: GBP 20 (subject to availability)
  • Late check-out fee: GBP 20 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

New County Hotel Gloucester
New County Hotel
New County Gloucester
New County Hotel Gloucester
The New County Hotel Hotel
The New County Hotel Gloucester
The New County Hotel Hotel Gloucester

Frequently asked questions

Is The New County Hotel pet-friendly?

No, pets are not allowed at this property.

What time is check-in at The New County Hotel?

Check-in start time: 2:00 PM; Check-in end time: anytime. Early check-in is available for a fee of GBP 20 (subject to availability).

What time is check-out at The New County Hotel?

Check-out is at 10:00 AM. Late check-out is available for GBP 20 (subject to availability).

Where is The New County Hotel located?

Located in the heart of Gloucester, this hotel is within a 5-minute walk of Gloucester Waterways Museum and Gloucester Docks. Greyfriars and Soldiers of Gloucestershire Museum are just steps away. Gloucester Station is 10 minutes by foot.

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The New County Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 171 out of 494 reviews
Rating 8 - Good. 165 out of 494 reviews
Rating 6 - Okay. 62 out of 494 reviews
Rating 4 - Poor. 45 out of 494 reviews
Rating 2 - Terrible. 51 out of 494 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Derrek

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location for all shopping and attractiobs. Staff were extremely helpful.
Stayed 2 nights in Sep 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic place to stay, ideally situated , nice rooms & friendly staff
Stayed 2 nights in Jul 2025

8/10 Good

odette

Liked: Cleanliness, staff & service
Nice staff safe and slept well
Stayed 1 night in Aug 2025

10/10 Excellent

d

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay at the hotel. Staff were always very friendly and helpful.
Stayed 2 nights in Jul 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely week stay

Was a lovely cosy place to stay for a few nights, nice clean room, staff were very friendly.
Stayed 4 nights in May 2025

2/10 Terrible

Giovanni

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Poor.
Stayed 4 nights in Aug 2025

10/10 Excellent

Derren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing to dislike all good had a great stay here definitely would stay again
Stayed 1 night in May 2025

8/10 Good

Jannette

Liked: Cleanliness
hotel really good value and in the middle of town.
Stayed 1 night in Nov 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely room in courtyard in a great location

Everything was great. I loved the room that was in the courtyard, although the mattress was lumpy and uncomfortable and the bedding didn't fit. The lad on the check in desk was great but was on his own and had to deal with two other people before me with other things besides check in. This made check in really slow, but I was in no rush
Stayed 2 nights in May 2025

2/10 Terrible

Poppy

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff were friendly and tried to help (couldn’t move rooms due to availability). The wifi only worked if you were standing right by the open window, climate control didn’t work at all, TV has fuzzy signal on all channels (staff seemed aware of this with no suggestions), fridge doesn’t stay on when you leave the room as they will only give one key and the shower drain was so blocked that you could only run the water in 90 second increments before it would overflow the basin.
Stayed 1 night in Jul 2025

8/10 Good

R.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location in the historic centre

This is a period hotel which has been completely refurbished, on the pedestrianised centre. There is a very peaceful courtyard at the rear, and rooms are better appointed than at Travelodge or Premier Inn. There is a council multi-storey car park at the rear, which charges £8 per day. My room had a proper fridge and a micro-wave. The courtyard could be much improved by having window boxes at ground floor windows, with geraniums. These cost little, are low maintenance, and would dramatically improve the appearance.
Stayed 1 night in Jun 2025

6/10 Okay

SIMON

.
Stayed 2 nights in May 2025

8/10 Good

Teri

Liked: Amenities
Place was very nice.. staff were very friendly and helpful.
Stayed 1 night in Aug 2024

8/10 Good

Kerry-Anne

Liked: Cleanliness, staff & service, property conditions & facilities

2 night stay

Overall, the New County Hotel offers value for money if you are looking for a reasonably priced hotel in the city center. Unfortunately there was an issue with our booking (no fault whatsoever of the hotel,) which may have left us stranded, but the staff on the check in desk were super helpful in finding us an available room. Check in was simple, a reception desk as you walk into the venue, or alternatively, instructions to check in at the bar. Unfortunately due to the booking error, we did end up on the 3rd floor which is incredibly hot (again, no fault of the hotel, and this unusual British weather....) and it is worth noting, there is no elevator access. If you are staying in the rooms that are street facing, there is some noise from local pubs. Cleanliness was great. The rooms are cleaned to a good standard, and we had fresh towels replenished as needed. We would absolutely stay here again.
Stayed 2 nights in Jul 2025

10/10 Excellent

I

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay during the floods

Lovely room. Nice to have a fridge
Stayed 1 night in Nov 2024

6/10 Okay

Jackie

Liked: Cleanliness
Very noisy on the first nights, with music blaring out of the bar downstairs. Also noisy in thr mornings with street sweepers and deliveries.
Stayed 2 nights in Mar 2025

10/10 Excellent

PETER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel, great location for city sightseeing.

The photo they offer is of the bulding opposite and the hotel itsefl as much younger! It is also apparant that it has had some quite recent refurbishment and our room was almost new. It was quiet and comfortable and fully what I expected. My only concern is that the hotel frontage is onto a pedestrianised road and I wonder if I will get a ticket (in due course) for driving there...on a Sunday? I suggest the hotel information SHOULD explain this better and direct guests arriving by car to use the street behind, where they can park
Stayed 2 nights in Mar 2025

2/10 Terrible

Tom

Disliked: Staff & service, property conditions & facilities, room comfort

No shower & Hotel not interested in the issue

Stayed here for a night with some friends to attend a wedding. Stayed in room 2 and our shower did not work. Even after raising the issue with the hotel at check in nothing was done about this and no alternative rooms where offered, as a result of this we had to go to the wedding without showering and also same for the drive home the following day.
Stayed 1 night in May 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Visit to Gloucester

Value for money clean and comfortable Staff friendly professional and very helpful
Stayed 1 night in Jun 2024

4/10 Poor

Ian

Disliked: Cleanliness, staff & service, property conditions & facilities
I was not allowed to stay for 1 night out of the four I booked, I was arrested (wrongly) and came back to hotel to find all my stuff removed from my room I asked where my belongings were to be told I don’t know Awfull
Stayed 4 nights in Apr 2025

6/10 Okay

john

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I think you need to get newer towels and bathmats. The biscuits were nice. Everything else good. Great location for all things to see
Stayed 1 night in Aug 2024

4/10 Poor

Aled

Liked: Staff & service
Disliked: Amenities
Check in was a crazy business when we arrived in a large group.
Stayed 1 night in Apr 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend Break

Stayed in the Friar House apartments again, Fabulous accommodation within a short walk of Gloucester Quays and the main shopping area. Apartments were spacious, well equipped and clean. It was really like home from home and the views of the Cathedral and hills beyond from the spacious balcony were beautiful. Can’t wait until our next stay in a few months.
Stayed 2 nights in May 2024

2/10 Terrible

Michael

Liked: Amenities
I have to say we were really disappointed with our stay at the new County Hotel here in Gloucestershire. From the moment we arrived, there was a mix-up with our booking, which was eventually sorted out, but that was just the beginning of our frustrations. The room itself was quite disappointing—paint peeling and plaster patchy on the walls, which gave it a neglected feel. The internet didn’t work at all during our stay, adding to the frustration. It all felt a bit shambolic, especially considering the hotel has clearly put some effort into making the place look nice from the outside and in the booking process. On the plus side, the room did have a microwave and a fridge, which is uncommon in the UK and a small convenience. However, overall, the standard of the place was just not worth the £99 we paid. It’s a real letdown, and honestly, I wouldn’t recommend it unless you're prepared for a bit of a rough stay. So, I’d advise you to think long and hard before booking this hotel, especially if a comfortable, well-maintained room is important to you.
Stayed 1 night in Jul 2025

10/10 Excellent

evelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great location, centre of town close to rail/bus

like the location ,room,very clean comfortable. had a room on ground floor. if you have mobility problems you might have problems with the stairs as there is no lift
Stayed 1 night in Jun 2024

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