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The Highliner Hotel

Property class: 3.5

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Photo gallery for The Highliner Hotel

A modern hotel room with a large bed, a flat-screen TV, a fireplace, and a chandelier. - The Highliner Hotel (Gloucester)
A modern living room with a white sofa, a zebra-patterned rug, and a large framed picture on the wall. - The Highliner Hotel (Gloucester)
A modern living room with a sofa, a small table, a zebra-patterned rug, and a staircase. - The Highliner Hotel (Gloucester)
A modern living room with a fireplace, a mounted TV, and a bar area with a bottle of champagne. - The Highliner Hotel (Gloucester)
A long, narrow hallway with dark walls and wooden flooring. - The Highliner Hotel (Gloucester)
The Highliner Hotel provides everything you need. Stay connected with free in-room WiFi.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

View all photos for Room

A modern hotel room with a large bed, a desk, a vanity with a mirror, and a chandelier.

Room

  • Sleeps 2
  • 1 King Bed

View all photos for Room

A dark-themed hotel room with a large bed, two wall-mounted lamps, and framed nautical artwork.

Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for King Suite-Room 3

A four-poster bed with a canopy, a zebra-patterned rug, and a view of the city through the window.

King Suite-Room 3

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Queen Suite-Room 5

A bedroom with a large bed, a fireplace, a vanity with a mirror, and a door leading to a bathroom.

Queen Suite-Room 5

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Queen-Room 2

A four-poster bed with white linens, a zebra-striped rug, and a chandelier.

Classic Queen-Room 2

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room

A modern bedroom with a large bed, bedside lamps, a chair, and a nightstand.

Room

  • Sleeps 2
  • 1 King Bed

View all photos for Lofted Queen Suite-Room 7

A modern bedroom with a dark blue wall, a wooden headboard, a white bedspread, and two bedside lamps.

Lofted Queen Suite-Room 7

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Room

  • Sleeps 2
  • 1 King Bed

View all photos for Classic King-Room 1

A modern hotel room with a large bed, a desk with a chair, a vanity with a mirror, and a bathroom visible through an open door.

Classic King-Room 1

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for King Suite-Room 4

A dark-themed hotel room with a bed, a wall-mounted lamp, a door with a glass panel, and a framed picture on the wall.

King Suite-Room 4

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for ADA Classic Queen-Room 6

A modern hotel room with a large bed, dark blue walls, and a city view.

ADA Classic Queen-Room 6

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Lofted Queen Suite-Room 8

A hotel room with a bed, nightstands, a wooden floor, a staircase, and wall-mounted lighting.

Lofted Queen Suite-Room 8

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Lofted Queen Suite-Room 9

A hotel room with a dark blue wall, a bed with white linens, a wooden headboard, a nightstand with a lamp, and framed artwork on the wall.

Lofted Queen Suite-Room 9

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Lofted Queen Suite-Room 10 **No windows**

A hotel room with a large bed, two bedside lamps, a brown leather chair, and a rug.

Lofted Queen Suite-Room 10 **No windows**

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Lofted Queen Suite-Room 11

A modern bedroom with a dark blue wall, a wooden headboard, a white bedspread, and two bedside lamps.

Lofted Queen Suite-Room 11

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Downtown Gloucester, a neighborhood in Gloucester, is home to The Highliner Hotel. Sargent House Museum and Schooner Adventure are local landmarks, and some of the area's attractions include Maritime Gloucester and Rocky Neck Art Colony. Essex Shipbuilding Museum and Cogswell's Grant are also worth visiting. Visit our Gloucester travel guide
Map
108 Main St, Gloucester, MA, 01930

What's nearby

  • A museum exhibit with a large wooden boat and a painting titled 'Out o' Gloucester'.
    Cape Ann Museum
    5 min walk - 0.3 miles
  • A beach with people, umbrellas, and beach chairs.
    Pavilion Beach
    6 min walk - 0.4 miles
  • A bustling harbor with a red building, a maritime heritage center sign, and a crowd of people.
    Maritime Gloucester
    6 min walk - 0.4 miles
  • A coastal town with rocky shores, a prominent church, and a clear blue sky.
    Stage Fort Park
    10 min walk - 0.6 miles
  • Capt Bill & Sons Whale Watch
    5 min walk - 0.3 miles

Getting around

  • Gloucester Station
    8 min walk
  • Beverly, MA (BVY-Beverly Municipal)
    26 min drive

Restaurants

  • Dunkin'
    5 min walk
  • The Burn Tavern
    6 min walk
  • Mom's Kitchen
    5 min walk
  • Source Bakery
    3 min walk
  • Minglewood Tavern
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 0.2 miles (USD 26.56 per night); reservations required
  • Street parking available

Family friendly

  • Mini-fridge

Conveniences

  • Guidebooks
  • Virtual front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • Smoking not allowed

Room amenities

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 55.85
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 55.85
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and smart lock details; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Private entrance, smart lock

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

American ExpressDiscoverJCB InternationalMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cleaning fee: USD 72.60 per accommodation, per stay
  • A damage deposit of USD 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Offsite parking fee: USD 26.56 per night (0.2 mi away)
  • Early check-in fee: USD 55.85 (subject to availability)
  • Late check-out fee: USD 55.85 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Property Registration Number C0563371070

Frequently asked questions

Is The Highliner Hotel pet-friendly?

No, pets are not allowed at this property.

What time is check-in at The Highliner Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime. Early check-in is available for a fee of USD 55.85 (subject to availability).

What time is check-out at The Highliner Hotel?

Check-out is at 11:00 AM. Late check-out is available for USD 55.85 (subject to availability).

Where is The Highliner Hotel located?

Located in Downtown Gloucester, this hotel is within a 5-minute walk of Sargent House Museum, Cape Ann Historical Museum, and Cape Ann Museum. Capt Bill & Sons Whale Watch and Maritime Gloucester are also within 10 minutes. Gloucester Station is 8 minutes by foot.

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Reviews

The Highliner Hotel Reviews

8.8

Excellent

9.6

Cleanliness

8.8

Amenities

9.0

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 15 out of 21 reviews
Rating 8 - Good. 3 out of 21 reviews
Rating 6 - Okay. 1 out of 21 reviews
Rating 4 - Poor. 0 out of 21 reviews
Rating 2 - Terrible. 2 out of 21 reviews

Reviews

Verified review

10/10 Excellent

Shannon

Liked: Cleanliness, amenities, property conditions & facilities
Quiet and the staff was really friendly. Great location and the hotel is spotless.
Stayed 8 nights in Jan 2026
Verified review

10/10 Excellent

Kiara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful room, cool decor and such a neat building. The bed was super comfortable and the space to hang out in the room was relaxing. Location is perfect for browsing the shops and eating out. Using text to communicate with the concierge was also very convenient and easy.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was exactly like the picture. Overall it was a very good experience. There’s no interactions with staff because everything is done online from checking in, paying for parking, upgrades if you decide to add and right down to checking out. No waiting in line. Many cute shops and restaurants are nearby.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Matthew

Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Digital check in process was easy to do on my phone. The staff was helpful, it wasnt just automated. The building location was perfect for us to explore the town on foot. Parking was tricky, but they detailed your parking options well. Many food options nearvy. Good night life options even in off season. The building and room were immaculate with a luxery feeling. Music in the hallways, fresh paint, umbrellas by the door, free water station. There was green mountain coffee pods, not the usual hotel mud coffee. 15$ voucher to a nearby cafe was enough for two bagels and two small coffees. Overall, this place was amazing!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

clay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice rooms and great location
Stayed 3 nights in Aug 2026
Verified review

2/10 Terrible

mark

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The property overall was clean and nice as far as appearance goes, unfortunately that's where it stops. We were in a room that had NO windows, basically a cave with no natural light. Im not sure if all the rooms are like this, but certainly it was not mentioned while we were picking our room. The furniture in the room if you can call it that, was awkward and uncomfortable and not conducive to being able to enjoy some down time or relaxation. The noise was RIDICULOUS. We were on the top floor and it sounded like someone was running across the ceiling all night. Whether that was because of bad insulating or acoustics, probably both, my wife and I both suffered from very poor nights of sleep. Overall for the whole expierence I could not say it was a good value or even fair for the price. For the overall expierence, besides appearance, it was definitely not worth what we paid and would not recommend staying here
Stayed 2 nights in Jun 2026
Verified review

6/10 Okay

Mark

Liked: Cleanliness, staff & service
Good location. Not a fan of off street parking. Walls were a tad thin but sound machine took care of this.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

IVANA A.

Stayed 1 night in Mar 2026