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Serena Inn & Suites - Sundance

2.5 star property
Hotel with free breakfast, near Washington Park

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Photo gallery for Serena Inn & Suites - Sundance

Room, 2 Queen Beds | Desk, blackout drapes, iron/ironing board, free WiFi
Indoor spa tub
Room, 2 Queen Beds | Bathroom | Combined shower/tub, free toiletries, hair dryer, towels
Reception
Suite, 1 King Bed | Desk, blackout drapes, iron/ironing board, free WiFi

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot Tub
  • 24/7 front desk
  • Pet friendly
  • Pool
  • Housekeeping

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Desk, blackout drapes, iron/ironing board, free WiFi

Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Hair dryer
  • 17 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Shower/tub combination
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Ground Floor

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Ground Floor

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Hair dryer
  • Sleeps 3
  • 1 King Bed

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Reception

Bear Lodge Motel

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
8.2 out of 10, Very Good, 539 reviews
Bear Lodge Motel

About the neighborhood

Map
2719 E Cleveland Street, Sundance, WY, 82729

What's nearby

  • Washington Park - 2 min drive - 1.2 miles
  • Sundance Square - 2 min drive - 1.7 miles
  • Sundance Pond Park - 2 min drive - 1.5 miles
  • Clarenbach Memorial Park - 3 min drive - 1.9 miles
  • Devils Tower National Monument - 31 min drive - 29.3 miles

Getting around

  • Gillette, WY (GCC-Campbell County) - 65 min drive

Restaurants

  • ‪Longhorn Saloon & Grill - ‬3 min drive
  • ‪Wild West Espresso & Video - ‬3 min drive
  • ‪Higbee's Cafe - ‬3 min drive
  • ‪Dime Horseshoe Bar - ‬3 min drive
  • ‪Cowgirl Pizza and Laundromat - ‬16 min walk

About this property

Serena Inn & Suites - Sundance

Hotel near Washington Park
Located close to Clarenbach Memorial Park, Serena Inn & Suites - Sundance provides free continental breakfast, laundry facilities, and a 24-hour business center. For some rest and relaxation, visit the hot tub. Stay connected with free in-room WiFi.
Additional perks include:
  • An indoor pool with sun loungers
  • Free self parking
  • Express check-out, an off-leash area, and a vending machine
  • A 24-hour front desk, a TV in the lobby, and smoke-free premises
  • Guest reviews speak highly of the helpful staff and location
Room features
All guestrooms at Serena Inn & Suites - Sundance include comforts such as air conditioning, in addition to amenities like free WiFi. Guest reviews speak positively of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch flat-screen TVs with premium channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM

Things to do

  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center

Outdoors

  • In the mountains
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 25 to March 31:
  • Hot tub
  • Swimming pool
The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday:
  • Indoor pool
  • Hot tub
The following facilities are closed on Saturday and Sunday:
  • Indoor pool
  • Hot tub

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
An off-leash area is available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are available for USD 10.0 per stay

Property payment types

Important information

Optional extras

  • Pet fee: USD 30 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10.0 per stay
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 12 years old are not allowed in the swimming pool or hot tub without adult supervision

Property is also known as

Best Western Inn Sundance
Best Western Sundance
Best Western Hotel Sundance
Sundance Best Western
Serena Inn Suites
Serena Inn Suites Sundance
Serena Inn & Suites Sundance
Best Western Inn At Sundance
Serena Inn & Suites - Sundance Hotel
Serena Inn & Suites - Sundance Sundance
Serena Inn & Suites - Sundance Hotel Sundance

Frequently asked questions

Does Serena Inn & Suites - Sundance have a pool?

Yes, this property has an indoor pool. The pool is closed seasonally each year from October 25 to March 31.

Is Serena Inn & Suites - Sundance pet-friendly?

Yes, dogs are allowed at this property. There's a fee of USD 30 per pet, per day. Service animals are exempt from fees.

How much is parking at Serena Inn & Suites - Sundance?

Self parking is free at this property.

What time is check-in at Serena Inn & Suites - Sundance?

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM. Late check-in is available during limited hours.

What time is check-out at Serena Inn & Suites - Sundance?

Check-out is at 11 AM.

Where is Serena Inn & Suites - Sundance located?

Situated in the mountains, this hotel is 1.2 mi (1.9 km) from Washington Park and 1.9 mi (3 km) from Clarenbach Memorial Park. Devils Tower National Monument is 29.3 mi (47.1 km) away.

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Serena Inn & Suites - Sundance Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 442 out of 899 reviews
Rating 8 - Good. 275 out of 899 reviews
Rating 6 - Okay. 107 out of 899 reviews
Rating 4 - Poor. 44 out of 899 reviews
Rating 2 - Terrible. 31 out of 899 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Angie

Liked: Cleanliness, property conditions & facilities
It was clean and right off the interstate.
Stayed 1 night in Apr 2025

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady who checked me in was very accommodating and went above and beyond to get me an easy access to my room. The rest of the staff was also helpful and friendly.
Stayed 1 night in Apr 2025

10/10 Excellent

Capucine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent stay with my Dad! Thanks again!
Stayed 1 night in Apr 2025

10/10 Excellent

Bhautik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right off the highway so very convenient
Stayed 1 night in Apr 2025

10/10 Excellent

Manford

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff
Stayed 1 night in Feb 2025

8/10 Good

Jeffery

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet.... was sad the pool was closed
Stayed 1 night in Mar 2025

8/10 Good

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities
Clean hotel, reasonably priced and basic breakfast.
Stayed 1 night in Oct 2024

10/10 Excellent

TANJA

Liked: Property conditions & facilities
After reading some reviews we were curious to see how the breakfast was. I can tell you, they definitely upped their game with breakfast: biscuits and hot gravy, many cereals including Gluten free, 3 different milks including dairy free, many flavors of oatmeal, juice, muffins, breads. They had hard boiled eggs and English muffins with Nutella, which is my favorite breakfast. The coffee was fresh and hot so I was definitely impressed! They also had granola, honey, cream cheese, nuts, raisins, several jellies, yogurts and mixed fruit cups. I did not expect such a great breakfast. They also accommodated us with our small dog. Rooms were spacious, clean and comfortable. Only improvement I would suggest is if they could post their pet policy and price online. It's tough to decide on a place to stay when you don't know what you will get charged for your pet.
Stayed 1 night in Mar 2025

10/10 Excellent

STEPHANIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable beds and very quiet despite being relatively full hotel
Stayed 1 night in Sep 2024

10/10 Excellent

Guadalupe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very pleasant.
Stayed 1 night in Sep 2024

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and quiet place. The lady who checked us in was super helpful!
Stayed 1 night in Sep 2024

6/10 Okay

Jessica

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Na
Stayed 2 nights in Jan 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff and a nice but simple breakfast
Stayed 1 night in Jul 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Good breakfast and the price was also good.
Stayed 1 night in Sep 2024

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It had everything we needed to feel comfortable and safe. The staff was very considerate, and the breakfast had everything we wanted. I wish all motels were as pleasant to stay in as this one.
Stayed 2 nights in Oct 2024

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady at check in was absolutely wonderful & very helpful.
Stayed 1 night in Sep 2024

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very quiet and the help was awesome.
Stayed 1 night in Sep 2024

10/10 Excellent

Magdalene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy access, clean, very friendly staff. Would recommend.
Stayed 1 night in Sep 2024

10/10 Excellent

Pedro

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, room amenities are great (including the fridge and the microwave). Had a creamy chicken soup for breakfast that I quite enjoyed.
Stayed 1 night in Sep 2024

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonably priced, friendly staff. A bit outdated but clean and well kept. Small town vibe, felt very safe.
Stayed 1 night in Sep 2024

10/10 Excellent

Trish

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was nice and clean. Friendly staff. Decent breakfast in the morning.
Stayed 1 night in Aug 2024

10/10 Excellent

Jayson

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, clean room, and super comfy pillows!
Stayed 1 night in Jun 2024

10/10 Excellent

arlene

Liked: Cleanliness, staff & service, property conditions & facilities
very nice staff, nice and quite place
Stayed 1 night in Jun 2024

10/10 Excellent

Channing

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place. And great price. Friendly staff. Spacious room.
Stayed 1 night in Aug 2024

8/10 Good

David

Liked: Staff & service, property conditions & facilities
Clean nice property.
Stayed 1 night in Aug 2024