4/10 Poor
Andrea
Traveled with family and small children
Apr 10, 2024
Disliked: Staff & service
Our stay this past weekend was good and the rooms were clean, A/C works great lol! And theres plenty around within walking distance for all of your needs including walmart! My issue with the stay was my family and i were there for a bmx race wich means we had equipment and bikes which are very expensive and draw alot of attention so when we stay places we bring the bikes up to the room with us no one has ever had an issue with this and we are very careful no matter how big or small the room is. We spoke to some of the other families staying there and they were charged all kinds of ridiculous fees per night for the simple fact of having bikes in their rooms luckily we were not one of those families but they say its policy and when asked to produce the policy no one could produce any kind of paperwork stating this so apparently this hotel makes up random policies and charges people without their knowledge till after the fact of them already doing so. This is not ok, if its not on paper or online you cant just go charging people all willy nilly however you please hotels and travel is expensive enough! My next issue was the hotel states its breakfast included. The breakfast is hot tea,coffee and granola bars? Like plz explain to me how that is breakfast and how u can justify charging for it?
Andrea
Stayed 2 nights in Apr 2024