See all properties

Novotel Gent Centrum

3.0 star property
Hotel in Ghent with a fitness center and a sauna

Choose dates to view prices

Photo gallery for Novotel Gent Centrum

Pool
Bar (on property)
Meeting facility
Reception
Executive Room, 1 Queen Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Gym
  • Pet friendly
  • Air conditioning

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Room, 1 Queen Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed with Sofa bed (up to 2 adults & 2 children)

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room, 1 Queen Bed with Sofa bed (up to 2 adults & 2 children)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
  • 20 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 Double Bed (up to 2 adults & 2 children)

Junior Suite, 1 Double Bed (up to 2 adults & 2 children) | Hypo-allergenic bedding, minibar, in-room safe, desk

Junior Suite, 1 Double Bed (up to 2 adults & 2 children)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
  • 40 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed (up to 2 adults)

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room, 1 Queen Bed (up to 2 adults)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Double Room | Desk, soundproofing, free WiFi, bed sheets

B&B HOTEL Gent Centrum

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
9.2 out of 10, Wonderful, 836 reviews
B&B HOTEL Gent Centrum

About the neighborhood

Map
Hoogpoort 52, Ghent, 9000

What's nearby

  • Ghent Town Hall - 2 min walk - 0.2 miles
  • Belfry of Ghent - 3 min walk - 0.2 miles
  • St. Nicholas' Church - 3 min walk - 0.2 miles
  • Gravensteen Castle - 4 min walk - 0.2 miles
  • Saint Bavo Cathedral - 4 min walk - 0.3 miles

Getting around

  • Ghent-Dampoort Station - 19 min walk
  • Brussels Airport (BRU) - 65 min drive

Restaurants

  • ‪Publika - ‬2 min walk
  • ‪Amadeus 2 - ‬2 min walk
  • ‪Café Den Turk - ‬3 min walk
  • ‪Missy Sippy Blues & Roots Club - ‬3 min walk
  • ‪De Maecht van Ghent - ‬3 min walk

About this property

Novotel Gent Centrum

Hotel located in Ghent City Centre
Take advantage of a terrace, a garden, and an arcade/game room at Novotel Gent Centrum. For some rest and relaxation, visit the sauna or the steam room. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), bike rentals, and an electric car charging station
  • Express check-in, a vending machine, and a water dispenser
  • Meeting rooms, a front-desk safe, and an elevator
  • Guest reviews say great things about the helpful staff and location
Room features
All 117 rooms include comforts such as air conditioning and separate sitting areas, as well as perks like free WiFi and safes.
More amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and hair dryers
  • LCD TVs with satellite channels
  • Separate sitting areas, coffee/tea makers, and daily housekeeping

Languages

Dutch, English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi; wired internet (EUR 9.90 per 24-hour period)

Parking and transportation

  • Electric car charging station on site
  • Offsite parking available (EUR 30 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 10:30 AM on weekends; EUR 24 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Gym
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Conference center (1,808 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1986
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 1 to April 30:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.50 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 24 per person
  • Fee for wired internet in public areas: EUR 9.90 per 24-hour period (rates may vary)
  • Nearby parking fee: EUR 30 per night (656 ft away)
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 3 star Superior and is displayed on this page as 3.5 stars.

Property is also known as

Centrum Gent
Gent Centrum
Gent Novotel
Gent Novotel Centrum
Novotel Centrum Gent
Novotel Gent
Novotel Gent Centrum
Novotel Gent Centrum Ghent
Novotel Gent Centrum Hotel
Novotel Gent Centrum Hotel Ghent
Ghent Novotel
Novotel Ghent
Novotel Hotel Ghent
Novotel Gent Centrum Hotel
Novotel Gent Centrum Ghent
Novotel Gent Centrum Hotel Ghent

Frequently asked questions

Is Novotel Gent Centrum pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 20 per pet, per night. Service animals are exempt from fees.

What time is check-in at Novotel Gent Centrum?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Novotel Gent Centrum?

Check-out is at noon.

Where is Novotel Gent Centrum located?

Located in Ghent City Centre, this hotel is steps from Graffiti Street, Ghent Town Hall, and Belfry of Ghent. Masons' Guild Hall and St. Nicholas' Church are just steps away. Ghent-Dampoort Station is 19 minutes by foot.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Novotel Gent Centrum Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 402 out of 1002 reviews
Rating 8 - Good. 462 out of 1002 reviews
Rating 6 - Okay. 102 out of 1002 reviews
Rating 4 - Poor. 24 out of 1002 reviews
Rating 2 - Terrible. 12 out of 1002 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Qahtan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great stay, we will be back.
Stayed 4 nights in Mar 2025

8/10 Good

Ilona

Nice
Stayed 2 nights in Mar 2025

8/10 Good

Shelina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Jan 2025

8/10 Good

Viktor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall - very good hotel and friendly people
Stayed 2 nights in Nov 2024

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Room was nice and spacious. Staff was helpful and friendly. Only downfall was the weird smell in the lobby area.
Stayed 1 night in Feb 2025

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location, difficult parking, wonderful hotel and wonderful staff
Stayed 2 nights in Dec 2024

10/10 Excellent

Ailene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is near trams and bus stops. Walkable to many tourist attraction and restaurants. Best with family too.
Stayed 5 nights in Oct 2024

6/10 Okay

Steven

Good hotel in a nice location

Hotel located well and generally the staff were very friendly. My only real gripe was the bar staff missing when you wanted a drink in the evening. This happen a couple of times.
Stayed 3 nights in Dec 2024

10/10 Excellent

Martyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location. Nice room. Good breakfast choices. Nice bar too.
Stayed 4 nights in Oct 2024

6/10 Okay

peter

Liked: Cleanliness, staff & service

good location.

location was perfect but my room was on the back and a lot of street noise to 3 at night. with window closed. bed etc was fine.
Stayed 2 nights in Dec 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thus was our favorite place to stay out of the 6 total hotels on our trip. Excellent service and Ghent is an amazing area. 10/10
Stayed 2 nights in Sep 2024

8/10 Good

Meng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location
Stayed 2 nights in Jun 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and accommodating staff!
Stayed 3 nights in Jul 2024

8/10 Good

EITEL

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, well located
Stayed 2 nights in Mar 2024

10/10 Excellent

PRASHANT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome location, clean rooms and friendly staff. Breakfast is good too...
Stayed 1 night in Apr 2024

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location and safe
Stayed 1 night in Mar 2024

8/10 Good

Yolande

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and Friendly staff
Stayed 3 nights in Jan 2024

10/10 Excellent

Sonja

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, and a comfortable stay.
Stayed 1 night in Jun 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Ideally located for centre.
Stayed 1 night in Jul 2024

8/10 Good

Darcel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, kind staff and great city, perfect location!!
Stayed 1 night in Aug 2023

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was in such a great location and the staff was so helpful.
Stayed 4 nights in Aug 2023

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great for solo travellers

perfect location and amazing staff who go above and beyond. Very comfy and nice hotel in a breath taking spot.
Stayed 2 nights in Jan 2024

10/10 Excellent

Klaudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent, very friendly and helpfulreceptionists!

The staff went above and beyond to fullfil all my needs. The temperature in the room was rather cold (very cold weather outside) and I couldn't figure out how the air con works. The receptionist listened to me carefully and then then sent someone to only adjust the temperature in the room but left an additional heating unit in my room should if I need it. the only reason I gave 4 starts for comfort was the noise from outside. The location is central and I had a wonderful view from my room. It was just a bit loud. Maybe should have brought earplugs. Apart from that, both receptionists I had the pleasure of talking to were extremely welcoming, nice and polite. Really appreciate it, thank you! :)
Lovely view from my room!
Stayed 2 nights in Jan 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, great location.
Stayed 2 nights in Oct 2022

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff we were wonderful - they responded to an advance email requesting a walk in shower immediately.Room very comfortable & spotless with good bed & then excelled themselves as when I got to train station to leave I realized my phone had slipped out of my pocket in back of cab. On it were my Eurostar tickets & all personal & banking stuff - I called the hotel who immediately called the cab company & alerted the driver who found the phone & brought it back to station - disaster averted - I couldn’t praise them enough nothing to much trouble - outstanding service in great stay
Stayed 3 nights in Nov 2024