JAM Ghent

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A coffee shop/cafe, a garden, and dry cleaning/laundry services are just a few of the amenities provided at JAM Ghent. The on-site Asian cuisine restaurant, Kaiju, offers lunch and dinner. Free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices), and a bar are available to all guests.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Breakfast available
  • Parking available

Room options

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Showing 5 of 5 rooms

View all photos for Classic Double Room

Classic Double Room | In-room safe, blackout drapes, soundproofing, free WiFi

Classic Double Room

8.8 out of 10
Excellent
(5 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Triple Room

Classic Triple Room | In-room safe, blackout drapes, soundproofing, free WiFi

Classic Triple Room

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Classic Quadruple Room

Classic Quadruple Room | In-room safe, blackout drapes, soundproofing, free WiFi

Classic Quadruple Room

9.4 out of 10
Exceptional
(3 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

View all photos for Family Room

Family Room | In-room safe, blackout drapes, soundproofing, free WiFi

Family Room

  • 28 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed, 1 Twin Bunk Bed and 1 Twin Bed

View all photos for Family Room

Family Room | In-room safe, blackout drapes, soundproofing, free WiFi

Family Room

8.0 out of 10
Very good
(2 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 Queen Bed, 2 Twin Beds and 1 Twin Bunk Bed

About the neighborhood

Kunstenkwartier, a neighborhood in Ghent, is home to JAM Ghent. STAM Ghent City Museum and Museum of Fine Arts are cultural highlights, and travelers looking to shop may want to visit Ghent South Shopping Center and Ghent Christmas Market. Looking to enjoy an event or a game while in town? See what's happening at Ghelamco Arena or Flanders Expo. Visit our Ghent travel guide
Map
Gaspar de Craeyerstraat 2, Ghent, Belgium, 9000

What's nearby

  • Citadel Park showing a statue or sculpture, heritage architecture and a park
    Citadel Park
    3 min walk - 0.2 miles
  • Ghent, Belgium, at sunset in spring with a rainbow. Historic city where you can see both Korenlei and Graslei as the river Lys (Leie) passes through the middle. Common place for tourists and students.
    Ghent University
    3 min walk - 0.2 miles
  • Saint Bavo Cathedral showing a statue or sculpture and a city
    Saint Bavo Cathedral
    18 min walk - 1.0 mile
  • St. Peter's Square
    4 min walk - 0.3 miles
  • Ghent International Convention Center
    9 min walk - 0.5 miles

Getting around

  • Ghent-Sint-Pieters Station
    15 min walk
  • Brussels Airport (BRU)
    67 min drive

Restaurants

  • Overpoort Bowl
    5 min walk
  • Snack Tosi
    5 min walk
  • Café De Karper
    6 min walk
  • 't Kofschip
    7 min walk
  • Bakkerij Panda
    4 min walk

About this property

JAM Ghent

Hotel located in Kunstenkwartier
You can look forward to a coffee shop/cafe, a garden, and dry cleaning/laundry services at JAM Ghent. The on-site Asian cuisine restaurant, Kaiju, offers lunch and dinner. Free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices), and a bar are available to all guests.
You'll also enjoy perks such as:
  • An outdoor pool
  • Buffet breakfast (surcharge), self parking (surcharge), and express check-in
  • A ballroom, coworking spaces, and a front-desk safe
  • An elevator, a water dispenser, and tour/ticket assistance
Room features
All 108 rooms boast comforts such as laptop-compatible safes, as well as thoughtful touches like free WiFi and sound-insulated walls.
Other amenities include:
  • Bathrooms with hair dryers and shampoo
  • Highchairs, satellite channels, and heating

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Secured, covered self parking on site (EUR 19 per night)
  • Limited onsite self parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 10:30 AM on weekends; EUR 19 for adults and EUR 8 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Kaiju
  • Neko

Things to do

  • Bicycle storage
  • Outdoor pool

Family friendly

  • High chair
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Coworking space
  • Meeting room

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (55 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant

More

  • Ballroom
  • Banquet hall
  • Communal living room
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Satellite channels

More

  • Heating
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: EUR 25

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.40 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 19 for adults and EUR 8 for children
  • Covered self parking fee: EUR 19 per night (in/out privileges)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 25 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds and onsite parking
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

Pool access available from 9:00 AM to 7:00 PM

Frequently asked questions

Does JAM Ghent have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM–7:00 PM.

Is JAM Ghent pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total). There's a fee of EUR 15 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is available for EUR 19 per night. Limited spots are available.

What time is check-in at JAM Ghent?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at JAM Ghent?

Check-out is at 11:00 AM. Late check-out is available for EUR 25 (subject to availability).

Where is JAM Ghent located?

Located in Kunstenkwartier, this hotel is within a 5-minute walk of Citadel Park and Ghent University. World of Kina and St. Peter's Abbey are also within 10 minutes. Ghent-Sint-Pieters Station is 15 minutes by foot and Ghent (GNE-Sint-Pieters Train Station) is 16 minutes.

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Reviews

JAM Ghent Reviews

9.2

Wonderful

9.6

Cleanliness

8.8

Amenities

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 40 out of 65 reviews
Rating 8 - Good. 21 out of 65 reviews
Rating 6 - Okay. 2 out of 65 reviews
Rating 4 - Poor. 1 out of 65 reviews
Rating 2 - Terrible. 1 out of 65 reviews

Reviews

10/10 Excellent

Cindy

Liked: Cleanliness, property conditions & facilities
Friendly staff, fun & unique property.
Stayed 1 night in Dec 2025

10/10 Excellent

Isobel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great value for money, big rooms and comfy beds. TV didn't work in our room but we had our iPad with us. Lovely and helpful staff - we will stay at a Jam hotel in future!
Stayed 1 night in Jan 2026

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service
Super-cool design hotel with friendly staff, great breakfast, fabulous restaurant and a (tiny) rooftop lap pool.
Stayed 2 nights in Oct 2025

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities
Interesting, imaginative conversion and very successful space. Really friendly staff and nice rooms. Be aware, and I didnt see it on site, that restaurant and bar does not open on Sundays or Mondays. Staff went out of their way to recommend alternatives, some in locality which were good but pretty busy.
Stayed 3 nights in Nov 2025

8/10 Good

Petteri

Liked: Cleanliness, amenities
Cool, artistic and fun designed hotel. We really loved our room with a queen size bed and a bunk bed. And it’s easy and feels safe to park the car on the street outside. Sadly for us they changed the breakfast times for Saturdays without information. From 7 am to 8 am. For us this made a big difference, because we knew beforehand that we had to leave 7.30 am for the ferry to England and we missed out of the breaks booked according to the information online.
Stayed 1 night in Dec 2025

10/10 Excellent

Gita

Liked: Cleanliness, amenities, property conditions & facilities
Great service ! Very unique stay in a very comfortable room and cozy bed . Love the modern style and use of common materials to complete the unique stay . Will consider a stay again soon close to all the city of Ghent offers , restaurants, museums and history of this beautiful city . Thanks for the stay
Stayed 4 nights in Feb 2026

10/10 Excellent

Luis Fernando

Liked: Cleanliness, amenities, property conditions & facilities
Quick check in Great ambiance Friendly personnel
Stayed 1 night in Nov 2025

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
A pleasant stay.
Stayed 2 nights in Dec 2025

8/10 Good

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Really cool building, well run with good people. But noisy (old army barracks), I should have taken advantage of the free ear plugs
Stayed 1 night in Jan 2026

10/10 Excellent

Jordan

Liked: Cleanliness, amenities, property conditions & facilities
Staff and really good to get around in a wheelchair
Stayed 4 nights in Nov 2025

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Parking is a slight irritant, bit of a trek with luggage.
Stayed 1 night in Oct 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would recommend
Stayed 1 night in Oct 2025

10/10 Excellent

Stefano

Good, good
Stayed 1 night in Nov 2025

10/10 Excellent

TAKUMI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a
Stayed 6 nights in Oct 2025

4/10 Poor

ROSS

Liked: Cleanliness, amenities
Beautiful building and setting. Sadly the hotel is style over substance. There is no sound proofing in the rooms, so we hardly slept. All we could hear were doors slamming, toilets flushing and banging on the stairs. The staff were not interested when we complained.
Stayed 1 night in Oct 2025

8/10 Good

Anthony

Liked: Cleanliness, amenities, property conditions & facilities
Nice new hotel in a historic building. Not a bad area, but it's a 15 minute walk to city center, which was fine in good weather, but not the most convenient during rainy or cold days. There are no trams or buses that are easily accessible from the hotel. Not much in the area during the weekends, it appears some restaurants are only open on weekdays. Less than 15 minute walk from Gent St Pieters station (slight uphill). Though the showers are new, they have an old style mixing valve with separate controls for hot and cold water. It's hard to dial in the right temperature and the temperature changes during a shower. I'm surprised this is legal, since every other hotel I've stayed in Belgium have thermostatic valves with precise temperature control. The shower hose is a cheap rubber one and very stiff, making it near impossible to position correctly in the holder.
Stayed 2 nights in Dec 2025

8/10 Good

Irene

Liked: Cleanliness, amenities, property conditions & facilities
De sfeer in het hotel was verrassend door de speelse en kleurrijke inrichting. Het personeel was vriendelijk en het hotel ligt op een mooie locatie op loopafstand van het centrum. Sympathiek is het hergebruik van materialen. De vloerbedekking in de gangen is heel mooi, maar ik vraag me af, of de penetrante synthetische geur ervan niet schadelijk is voor de gezondheid. Jammer was ook, dat het geluid van de airco op de kamer onze nachtrust heeft verstoord. Dit euvel kon helaas niet opgelost worden door het personeel. Minpuntje was ook, dat het ‘s avonds donker was bij de entree van de kamer, waardoor het sleufje voor de electronische kaart moeilijk te vinden was, Wat ook nog een aandachtspunt zou zijn is de fluctuerende watertemperatuur van de douche. Hoe dan ook hebben wij genoten van ons verblijf in dit leuke hotel.
Stayed 3 nights in Feb 2026

8/10 Good

Tim

Liked: Cleanliness, amenities, property conditions & facilities
Hip hotel, maar erg gehorige kamer (vierpersoons) met maar 1 klein raampje. Het bed stond tegen een dunne gipswand die onze kamer van een andere vierpersoons kamer scheidde. Ernaast hielden jongeren een indrink sessie met een zelf meegebrachte Bluetooth speaker (goede bas, dat wel). Das niet fijn als de kinderen al op bed liggen. Wanneer de buren de deur dichtsloegen voelde je de trillingen via de gipswand in het eigen bed. Restaurant beneden is erg leuk, lekker en goed geprijsd met lief en enthousiast personeel, ze denken met je mee. Bedden liggen lekker, fijne badkamer. Parkeren is vlakbij en veilig maar wel betaald. Het gevoel dat de kazerne je geeft is leuk.
Stayed 1 night in Feb 2026

10/10 Excellent

Brandi

Liked: Cleanliness, amenities, property conditions & facilities
Staff, hotel and our room qere so great! What a cool, artsy building. Our favorite stay on our trip. There is no cable, or streaming despite it saying there is. And from reading other revies it seems this has always been the case. But that was so minor as we weren't really there to watch tv. HIGHLY RECOMMEND
Stayed 2 nights in Feb 2026

10/10 Excellent

timothy

Liked: Cleanliness, amenities, property conditions & facilities
Nette kamer en gezellig personeel
Stayed 1 night in Jan 2026

8/10 Good

Ton

Liked: Cleanliness, amenities
Apart hotel met historie. Goede bedden, mooie binnentuin
Stayed 1 night in Dec 2025

8/10 Good

Marcel

Zag er netjes en keurig uit
Stayed 1 night in Dec 2025

8/10 Good

Nicola

Liked: Cleanliness, staff & service
Das Zimmer war schön gross und und luftig, durch die Höhe. Es war ruhig zum Innenhof und besonders gefielen uns der Wasserspender auf dem gang und der Dach Pool, der auch jetzt im Dezember auf war und von uns gut genutzt wurde ! Im grossen Zimmer fehlte mir min.ein 2.ter Stuhl und in dem Fernseher war nicht klar, wie man auf deutsche Sender kommen könnte. Die Gesamt Anlage ist großartig und beeindruckend...
Stayed 2 nights in Dec 2025

10/10 Excellent

Thomas

Liked: Cleanliness, property conditions & facilities
Personeel was vriendelijk en beleefd, kamer was proper
Stayed 1 night in Nov 2025

6/10 Okay

ALBERTO

Liked: Cleanliness, staff & service
Disliked: Amenities
la camera era fredda, usciva solo aria tiepida, il pannello di controllo non permetteva la regolazione della temperatura. Inoltre la bocchetta dell'aria era rumorosa, per dormire ho dovuto togliere la card per spegnerla. Inoltre pur avendo mandato la targa per il parcheggio, non era stata registrata e non sono riuscito a entrare, ho dovuto fare marcia indietro con l'auto e rifare la registrazione. Il ristorante è buono e particolare
Stayed 1 night in Nov 2025