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Charme Hotel Hancelot

Hotel in Ghent with a bar

Choose dates to view prices

Photo gallery for Charme Hotel Hancelot

Interior entrance
Meeting facility
Daily buffet breakfast (EUR 17.50 per person)
Comfort Double Room | Living area | TV
Comfort Double Room | In-room safe, iron/ironing board, free WiFi, bed sheets
Charme Hotel Hancelot welcomes travelers with a cozy fireplace and peaceful garden in the heart of town. Enjoy a buffet breakfast, relax at the bar, and get help planning local excursions. This upscale boutique hotel offers free WiFi and multilingual staff.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Housekeeping
  • Free WiFi
  • Business services

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Comfort Double Room

Comfort Double Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Comfort Double Room

8.6 out of 10
Excellent
(12 reviews)

Highlights

Heating
TV
Portable fan
Private bathroom
Hair dryer
Daily housekeeping
In-room safe
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Deluxe Double Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Heating
TV
Portable fan
Private bathroom
Hair dryer
Coffee/tea maker
Daily housekeeping
In-room safe
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Superior Double Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Heating
Free rollaway/extra beds
Free cribs/infant beds
TV
Portable fan
Private bathroom
Hair dryer
Coffee/tea maker
  • 45 sq m
  • Sleeps 3
  • 1 Double Bed

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About the neighborhood

Map
Vijfwindgatenstraat 19, Ghent, 9000

What's nearby

  • Capitole Theatre - 6 min walk - 0.4 miles
  • Ghent University - 9 min walk - 0.5 miles
  • Saint Bavo Cathedral - 15 min walk - 0.8 miles
  • Ghent Town Hall - 17 min walk - 0.9 miles
  • Gravensteen Castle - 4 min drive - 1.1 miles

Getting around

  • Ghent-Dampoort Station - 19 min walk
  • Brussels Airport (BRU) - 58 min drive

Restaurants

  • ‪Koepelbar - ‬6 min walk
  • ‪Gusto Theaterrestaurant - ‬7 min walk
  • ‪Pizza Cesar - ‬4 min walk
  • ‪Elvire Eetcafé - ‬5 min walk
  • ‪Smørbrød - ‬7 min walk

About this property

Charme Hotel Hancelot

Boutique hotel
Consider a stay at Charme Hotel Hancelot and take advantage of a terrace, a garden, and a fireplace in the lobby. In addition to a bar and a business center, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), self parking (surcharge), and express check-out
  • Multilingual staff, smoke-free premises, and a banquet hall
  • A front-desk safe, tour/ticket assistance, and 1 meeting room
  • Guest reviews say great things about the breakfast and helpful staff
Room features
All guestrooms at Charme Hotel Hancelot feature comforts such as free WiFi and safes.
Extra amenities include:
  • Heating and portable fans
  • Bathrooms with showers and hair dryers

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered self parking on site (EUR 15 per night)
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 17.50 for adults and EUR 12.50 for children
  • A bar/lounge

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 118 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • No elevator

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV

More

  • Heating
  • Iron/ironing board on request
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 15
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Arrivals after 10 PM cannot be accommodated.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.50 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 17.50 for adults and EUR 12.50 for children
  • Covered self parking fee: EUR 15 per night
  • Late check-out fee: EUR 15 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts major credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Charme Hancelot
Charme Hancelot Ghent
Charme Hotel Hancelot
Charme Hotel Hancelot Ghent
Hancelot
Charme Hotel Hancelot Hotel
Charme Hotel Hancelot Ghent
Charme Hotel Hancelot Hotel Ghent

Frequently asked questions

Is Charme Hotel Hancelot pet-friendly?

No, pets are not allowed at this property.

How much is parking at Charme Hotel Hancelot?

Self parking is available for EUR 15 per night. Limited spots are available.

What time is check-in at Charme Hotel Hancelot?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Charme Hotel Hancelot?

Check-out is at noon. Late check-out is available for EUR 15 (subject to availability).

Where is Charme Hotel Hancelot located?

Situated in Ghent, this boutique hotel is within a 10-minute walk of Small Beguinage Ghent, Capitole Theatre, and Ghent Public Library. Ghent South Shopping Center and Glass Alley are also within 10 minutes. Ghent-Dampoort Station is 19 minutes by foot and Gentbrugge Station is 23 minutes.

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Charme Hotel Hancelot Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 110 out of 267 reviews
Rating 8 - Good. 112 out of 267 reviews
Rating 6 - Okay. 32 out of 267 reviews
Rating 4 - Poor. 9 out of 267 reviews
Rating 2 - Terrible. 4 out of 267 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stopover in good location Ghent

Great hotel friendly staff and clean comfortable room.
Stayed 3 nights in Jun 2025

4/10 Poor

Willam

Liked: Staff & service
Disliked: Property conditions & facilities
I did not feel that the website portrayed the facility as it is. It is an old facility with old furniture and bed, e.g. keys to the room were from the 1920's. Bathroom facilities were modern and quite satisfactory.
Stayed 2 nights in Sep 2025

10/10 Excellent

Delainie

Liked: Cleanliness, amenities, property conditions & facilities
Very nice small hotel! Breakfast was amazing. The room was comfortable, the area is beautiful, and we happened upon a small festival in the city center. We plan to stay again if we are ever in Ghent in the future!
Stayed 1 night in May 2025

8/10 Good

Mike

Liked: Cleanliness, staff & service
Hotel is quaint, in a period building with high ceilings and creaky floorboard. Staff were helpful, parking in their garage convenient, and the neighbourhood was quiet. TV didnt work, nor the Bathroom light, but the receptionist fixed the latter and we didn't bother to mention the TV. Main negative was the very bad smell from the drains in the bathroom, and the lack of air con.
Stayed 1 night in Sep 2025

8/10 Good

JEREMY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Aug 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little hotel - shabby chic, good fresh breakfast - only slight downside was it can be a little noisy due to to old wooden floor boards but for me this adds even more character to this lovely building- would definitely stay again - around 10 mins walk to the centre of Ghent
Stayed 2 nights in Apr 2025

8/10 Good

Ewan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Interesting character property that could probably do with a bit of a refresh. The room was a good size, with a comfortable bed. A couple of minor flaws, wiring was visible on the ceiling light, and the window frames had seen better days. I will probably stay elsewhere next time I am in Ghent.
Stayed 2 nights in Jul 2025

8/10 Good

Vahur

Liked: Cleanliness, staff & service, property conditions & facilities
Historical nice place!
Stayed 2 nights in Jun 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was ver close to the tram stop. All the staff were very kind and helpful.
Stayed 2 nights in Dec 2024

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, property conditions & facilities
Such beautiful hotel, kind and friendly staff, fantastic breakfast, walkable distance to the centre. We enjoyed our stay and hope to come again.
Stayed 4 nights in Jul 2023

8/10 Good

Laurie

Liked: Cleanliness, staff & service, amenities
Very good breakfast, large room, modern and updated bathroom, comfortable bed. Great old building. Only downsides, noisy creaky floor and not enough pillows.
Stayed 2 nights in Sep 2024

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, property conditions & facilities
Room was spacious, personnel was friendly amd competent and pur favourite part was breakfast! It was amazing! Definitely recommend and if will stay at again!
Stayed 3 nights in Jun 2023

8/10 Good

Samuel

Liked: Cleanliness, staff & service
Older type of hotel, with good and responsive staff. The breakfast was excellent with a wide choice of food of very good quality.
Stayed 1 night in Jul 2023

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property with a lot of character. 15 minute walk to the central and historical area. Staff were amazing.
Stayed 2 nights in Mar 2024

8/10 Good

Suzanne

Liked: Cleanliness, staff & service
Charming property located in a quiet area but walking distance to the town centre. Tram station minutes away. Very friendly and helpful staff. Nice breakfast buffet.
Stayed 2 nights in Jun 2023

2/10 Terrible

Sandeep

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Terrible stay. Didn’t sleep both nights I was there.
Stayed 2 nights in Apr 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Old fashion hotel in an old building, the furnishings we’re old fashioned and it was really cool. The breakfast was very good. It took us 10-15 minutes to walk to the center and the tourist attractions. There are some parking spots at the hotel, the best thing is to book in advance. The staff we met was friendly and we would absolutely recommend this hotel.
Stayed 1 night in Aug 2023

8/10 Good

Maureen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property does not have air conditioning even though it says it does. The breakfast was great. The hotel is old and needs a bit of a touch up. We thought it could have been cleaner. We liked the location for walking to things to see and do.
Stayed 5 nights in Sep 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Staff kindly upgraded my room since I was visiting midweek in a rainy Belgian November. Very helpful and polite.
Stayed 2 nights in Nov 2023

6/10 Okay

Richard

Liked: Staff & service

Beautiful but loud building

Very nice place to arrive to and is in a good location. Building is beautiful and old, but this naturally makes it pretty loud, you hear footsteps above etc. Room itself was nice but bathroom could do with a refurb.
Stayed 1 night in Dec 2022

10/10 Excellent

Yael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed in a friend in the hotel. The room was huge and with beautiful classic design. The bathroom was also big with good shower. The breakfast was tasty and the workers were very very nice. It is 5 minutes wolkig from the city center. I'm very happy with the value for money
Stayed 2 nights in Oct 2022

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charming Charme

I enjoyed my stay at the Charme Hotel Hancelot. Check-in was easy and the service was terrific. When they told me my room was on the top floor and there was no elevator, they offered to help carry my suitcase to my room. My room was clean and comfortable. My only suggestion would be for a new mattress as the one in my room was a bit too soft. Otherwise a wonderful stay and I would happily choose this hotel again!
Stayed 1 night in Sep 2024

10/10 Excellent

Laena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely stunning hotel! The room I stayed in was on the top floor and had solid wood floors and angled ceilings, even in the bathroom! Smelled so good like fresh, bright wood. Beautifully carved matching antique wood furniture as well- beureau, desk and bed frame. A really peaceful and clean feeling energy. The hotel lobby is full of gorgeous antiques and beautiful art everywhere, soft jazz and classical music being played and the staff were all extremely friendly and helpful. Really elegant and tasty breakfast. I loved my stay here!
Stayed 1 night in Apr 2024

8/10 Good

kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel great breakfast, just not convenient to anything and no elevator
Stayed 1 night in Jul 2023

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, room comfort

Room 1A

Didn’t know what to expect but were pleasantly surprised. opposite.shabby Chiquita but in places a bit too shabby. Our Roman bath was interesting but plumbing much to be desired. Good for the tram system Would stay again
Stayed 1 night in Jul 2022

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