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The Elgin Mount Pandim - A Heritage Resort & Spa

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A traditional building with a stone pathway leading to a seating area, surrounded by lush greenery and a mountainous backdrop. - The Elgin Mount Pandim - A Heritage Resort & Spa (Gyalshing)
A spacious living room with a fireplace, large windows, and a view of the mountains. - The Elgin Mount Pandim - A Heritage Resort & Spa (Gyalshing)
A spacious, elegantly furnished living room with a red sofa, wooden furniture, and a fireplace. - The Elgin Mount Pandim - A Heritage Resort & Spa (Gyalshing)
A building with a pathway leading to it, surrounded by greenery and illuminated by lights. - The Elgin Mount Pandim - A Heritage Resort & Spa (Gyalshing)
A spacious bedroom with a large bed, a desk with a computer, a chair, and a view of the outdoors through a window. - The Elgin Mount Pandim - A Heritage Resort & Spa (Gyalshing)
Luxury
4.0 star property
8.4

Very good

Upscale resort in the mountains

Consider a stay at The Elgin Mount Pandim - A Heritage Resort & Spa and take advantage of a garden, a playground, and a library. Treat yourself to a massage at the onsite spa. The on-site restaurant, The Magnolia Dining Room, offers breakfast, lunch, and dinner. In addition to dry cleaning/laundry services and a fireplace in the lobby, guests can connect to free in-room WiFi.

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Breakfast available
  • Business services

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Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Double or Twin Room

A hotel room with a large bed, a desk, a television, and a view of the mountains.

Deluxe Double or Twin Room

  • Mountain view
  • 14 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Suite

A well-furnished bedroom with a bed, a sofa, a coffee table, and a nightstand.

Deluxe Suite

  • Mountain view
  • 51 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Premium Double Room

A hotel room with a large bed, two armchairs, a fireplace, and a small table.

Premium Double Room

  • Mountain view
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Exclusive Double Room

A well-furnished bedroom with a bed, a sofa, a coffee table, and a nightstand.

Exclusive Double Room

  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

About the neighborhood

Located in Gyalshing, The Elgin Mount Pandim - A Heritage Resort & Spa is in the mountains. Rimbi Waterfalls and Kanchenjunga Falls reflect the area's natural beauty and area attractions include Sidekeong Tulku Bird Park and Rimbi Orange Garden. Rangit Water World and Padmaja Naidu Himalayan Zoological Park are also worth visiting. Visit our Gyalshing travel guide
View more Resorts in Gyalshing
Map
Monastery Road, Gyalshing, Sikkim, 737113

What's nearby

  • Sidekeong Tulku Bird Park
    11 min walk - 0.6 miles
  • Rabdentse Ruins
    18 min walk - 1.0 mile
  • Pemayangtse
    1 min drive - 0.3 miles
  • Sangachoeling Monastery
    11 min drive - 2.9 miles
  • Sky Walk Pelling Sikkim
    13 min drive - 3.8 miles

Getting around

  • Darjeeling Station
    65 min drive

Restaurants

  • The cherry vibeu002FI Geyzing
    6 min drive
  • Woodside restaurant and bar
    6 min drive
  • Gupta
    36 min drive
  • Grains Pure Veg by Udaan Olive
    4 min drive
  • Dyankheng Golden Bamboo
    3 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Airport shuttle on request
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: INR 3,000 for adults and INR 2,500 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Magnolia Dining Room

Things to do

  • Full-service spa
  • Library
  • Playground

Family friendly

  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • No housekeeping service
  • Tour and ticket assistance

Business services

  • Business center
  • Conference space

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • No elevator

More

  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Limited room service

More

  • Heating
  • Individual decor
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 PM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.
Travelers who are not citizens of India are required to present an Inner Line Permit at check-in, the permit must be obtained before traveling to Sikkim.
Visitors who are not citizens of India must obtain an Inner Line Permit (ILP) to enter Sikkim. Each guest must have photocopies of their passport and Indian visa along with the original documents and 2 recent passport-sized photos to receive the permit. Guests can submit these documents at Melli and Rangpo entry checkpoints, Bagdogra Airport's Sikkim Tourism Booth, and Sikkim House in Kolkata or Delhi.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately INR 3000 for adults and INR 2500 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Frequently asked questions

Is The Elgin Mount Pandim - A Heritage Resort & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at The Elgin Mount Pandim - A Heritage Resort & Spa?

Check-in start time: 2 PM; Check-in end time: 5:30 PM.

What time is check-out at The Elgin Mount Pandim - A Heritage Resort & Spa?

Check-out is at noon.

Where is The Elgin Mount Pandim - A Heritage Resort & Spa located?

Situated in the mountains, this spa resort is within a 10-minute walk of Pemayangtse and Sidekeong Tulku Bird Park. Rabdentse Ruins and Sky Walk Pelling Sikkim are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Elgin Mount Pandim - A Heritage Resort & Spa Reviews

8.4

Very Good

8.6

Cleanliness

7.8

Location

8.6

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 8 out of 18 reviews
Rating 8 - Good. 7 out of 18 reviews
Rating 6 - Okay. 2 out of 18 reviews
Rating 4 - Poor. 0 out of 18 reviews
Rating 2 - Terrible. 1 out of 18 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hospitable & comfortable Resort

The stay is very comfortable. Very good hospitality right from check in to dinning to check out. The service is great.
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property – rooms, grounds, restaurant and service – with gorgeous views of the sunrise and sunset from the rooms. Staff were superb; a member of the party experienced a bad fall – without prompting, the staff did everything to make the remainder of our stay as comfortable as possible. Definitely a great place to stay.
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful 1 night stay while visiting Pelling. Beautiful views of kanchenjunga mountains. The staff were very friendly and very helpful. We made great memories and the dinner and breakfast was good. Thank you for a memorable stay.
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay and have a nice dinner.
Stayed 1 night in Mar 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wrongfully Charged for Extra Person, Rude Service

Worst hotel and rudest customer service in 25 years We were wrongfully charged for meals for an extra guest ! The hotel at Pelling said they couldn’t do anything abt it. So I called and emailed the Elgin main customer service at Kolkata couple of times. They were extremely rude, and hung up on me the first time, just after 3 minutes. I called hotels.com requesting a refund of the extra charges. Hotels.com agreed with us but the Elgin (Ms. Sonali) denied us any refund. I emailed the Elgin but they simply did not respond. Don’t book this hotel - we got NO view of the Kanchenjunga. Many hotels in the area falsely claim to offer views of the Kanchenjuna.
Stayed 2 nights in Apr 2024
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort

Hôtel avec une vue c’est tout

Chambre agréable, belle vue sur les Himalayas, beau jardin Petit déjeuner et dîner médiocre pour une européenne qui ne mangent pas indien ! Service moyen
Stayed 1 night in May 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

お勧めできます！

スタッフは素朴で善良。 総じて垢抜けてもいないし、おしゃれでもないが、カンェンジュンガを眺めるロケーションは抜群。 シャワーのお湯の出は2人連続使用でも水にならなかったし、水力が弱いというわけでもなく合格点。 エアコンではないが、少々音の大きな温風暖房と湯たんぽで寒さを感じることなく快適に過ごせた。 建物も家具も古いがきちんと掃除され、大切に使われてきたことがわかる。 朝夕の食事はビュッフェ形式で、スープと飲み物が別にサーブされて、カレーが7種類ほどとナンやご飯、サラダやフルーツデザートと一通り揃っていて美味しくいただいた。 有料でも空港からの送迎サービスはないそうで、バグドグラから6~7時間、車の手配は別に行う必要がある。 距離的に何でそんなにかかるのかと思っていたが、国境でのビザの取得や未舗装路が多いためにスピードは30～40ｋｍがせいぜいだし、道路工事渋滞が頻繁に起こるためにたっぷり時間がかかってしまった。 近代化されつつあるシッキム州のまだ純朴な魅力を味わうことのできる内に訪れることをお勧めする。
Stayed 1 night in Dec 2017
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel in Pelling.

Very nice experience. Perfect for family & leisure. Costly but it worths.
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities, room comfort

Lovely landscape

A peaceful away from madness of city a quiet place close to nature
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

WODERFUL STAFF

THE VIEW OF THE HIMALAYAN PEAKS FROM THE HOTEL ROOMS AND GARDENS IS ABSOLUTELY BREATHTAKING. THE FOOD IS VERY GOOD AND THE HOUSEKEEPING AND RESTAURANT STAFF IS COURTEOUS AND WILLING. THE HOTEL CAN CONSIDER CHANGING THE WORN OUT MATS IN PUBLC SPACES AND KEEP A SMOKERS CORNER OUTSIDE THE MAIN ENTRANCE TO PRVENT SMOKERS FROM LITTERING THE SPACE.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Phenomenal location and mountain views

Comfortable stay and Very good service.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Simply the best

The hotel & staff are simply the best. Mr. Rao, the Manager at the hotel was extremely caring - ensuring my ill-health was attended to and he literally nurtured me back to health! They even gave us a packed breakfast for early morning departure. The hotel is an experience worth the money. The food however could be improved - cuisine is mostly only North Indian food! Some good continental cuisine to match the ambience would make the stay perfect.
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities

Good hotel - avg experience

Had a good experience with the hotel staff, especially Mr. Rao who was proactive in terms of hospitality (helping booking a cab, packing breakfast early morning) The part I found not so good: 1. Room (including the bathroom) was very small 2. The food quality needs improvement 3. Well maintained but got a damp feeling overall Hence, the average experience of my stay
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort

Different hotel at good price

It was a excellent hotel with extra ordinary view and surroundings. very peaceful and calm surrounding and good hotel for resting. we will give only 40(out of 100) for customer friendly reception.the food was good, problem with the gyser but sorted out next day, I do not know why these non ac hotels on the hill top do not have fans? geyser was provided. rooms were good and still love to stay again. No jet spray with w.c.
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

OK Hotel, Cold Rooms

The views are great as long as it is not foggy/hazy. We had a few problems. When we arrived at the airport, the transportation we arranged through the hotel was not waiting for us. We ended up waiting for an hour trying to figure out where the driver was. Then we finally had to walk with all of our bags out to the parking lot in front of the airport. Poor communication by hotel management. The drive to the hotel was 5-6 hours on a windy single lane road. When we arrived, our queen/king was actually two beds pushed together because they have no larger beds. The room was cold every night, even with the small heater in the room. We asked for more blankets, but management said they do not provide them. The food at the buffet is often cold. I DO NOT RECOMMEND THIS HOTEL.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2020
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2019