See all properties

Akelarre Ostatuta

2.0 star property
Relax on a peaceful terrace then refuel with a hot cup from the lobby. Let your worries fade away.

Choose dates to view prices

Photo gallery for Akelarre Ostatuta

Free WiFi - Akelarre Ostatuta (Gernika-Lumo)
Free WiFi - Akelarre Ostatuta (Gernika-Lumo)
TV - Akelarre Ostatuta (Gernika-Lumo)
Interior - Akelarre Ostatuta (Gernika-Lumo)
Triple Room | Bathroom | Free toiletries, hair dryer - Akelarre Ostatuta (Gernika-Lumo)
Experience the warm ambiance of Akelarre Ostatuta, where you can unwind on the serene terrace or stay connected with in-room WiFi. Enjoy a cup of coffee or tea in the lobby, utilize dry cleaning/laundry services, and take advantage of luggage storage and vending machines.

Reviews

7.2 out of 10
Good

Popular amenities

  • Free WiFi
  • Laundry

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Twin Room

Free WiFi

Twin Room

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room

Free WiFi

Triple Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

View all photos for Double Room, 1 Double Bed

Free WiFi

Double Room, 1 Double Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Gernika-Lumo is home to Akelarre Ostatuta. Great Figure in a Shelter and The Oak of Guernica are local landmarks, and the area's natural beauty can be seen at Urdaibai Biosphere Reserve and Park of the Peoples of Europe. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails. Visit our Gernika-Lumo travel guide
View more Hostels in Gernika-Lumo
Map
BARRENKALE 5, Gernika-Lumo, Vizcaya, 48300

What's nearby

  • Museum DeLa Paz De Gernika
    2 min walk - 0.1 miles
  • Museo Euskal Herria
    3 min walk - 0.2 miles
  • Park of the Peoples of Europe
    3 min walk - 0.2 miles
  • Batzarretxea
    3 min walk - 0.2 miles
  • The Oak of Guernica
    5 min walk - 0.3 miles

Getting around

  • Arrigorriaga Station
    25 min drive
  • Bilbao Airport (BIO)
    32 min drive

Restaurants

  • Auzokoa
    2 min walk
  • Omago Kafetegia
    2 min walk
  • Bake-Eder
    2 min walk
  • 1000 Azules
    2 min walk
  • Bar - Restaurante Julen
    4 min walk

About this property

Akelarre Ostatuta

Property highlights
Akelarre Ostatuta provides amenities like a terrace and dry cleaning/laundry services. Stay connected with free in-room WiFi.
Additional perks include:
  • Coffee/tea in the lobby, luggage storage, and a vending machine
Room features
All guestrooms at Akelarre Ostatuta have amenities such as free WiFi.
More conveniences in all rooms include:
  • Tubs or showers, free toiletries, and hair dryers

Similar properties

Reception
Hospedium Hotel Sky Blu Sondika
Sondika
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
8.2 out of 10, Very Good, 262 reviews
Hospedium Hotel Sky Blu Sondika
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Coffee and tea in common areas

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service

Outdoors

  • Terrace

Accessibility

  • No elevator

Room amenities

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer

Entertainment

  • TV

More

  • Heating

Policies

Check-in

Check-in start time: noon; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 9:00 AM - 5:00 PM
Front desk staffed during limited hours
Guests are recommended to download the property's whachap mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), lockbox

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Frequently asked questions

Is Akelarre Ostatuta pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This property doesn't offer parking.

What time is check-in at Akelarre Ostatuta?

Check-in start time: noon; Check-in end time: anytime.

What time is check-out at Akelarre Ostatuta?

Check-out is at noon.

Where is Akelarre Ostatuta located?

Situated in Gernika-Lumo, this hostel is steps from Museum DeLa Paz De Gernika and Museo Euskal Herria. Park of the Peoples of Europe and Batzarretxea are also within 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Akelarre Ostatuta Reviews

7.2

Good

8.0

Cleanliness

6.2

Amenities

6.8

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 14 out of 47 reviews
Rating 8 - Good. 14 out of 47 reviews
Rating 6 - Okay. 8 out of 47 reviews
Rating 4 - Poor. 5 out of 47 reviews
Rating 2 - Terrible. 6 out of 47 reviews

Reviews

Verified

8/10 Good

Dorothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with clean, quiet rooms. The managers were bery helpful with check-in.
Verified

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The facilities were much more satisfactory than I expected. I was also satisfied with the elevator, kitchen, and view. However, the bedding smelled like it was not dry and the pillow smelled, so I put on the cover I brought and slept. The pillow cover was fine, but the pillow itself should be washed in hot water or replaced with a new one. Room number 3612
Stayed 1 night in Oct 2024
Verified

4/10 Poor

Lise

The check in process was difficult as our US phone needed wifi to comply. We had to communicate several times to get the info via email. They were polite, but it took a while. The outside check-in machine didn't work. The shared kitchen where they wanted us to eat was obviously used on our arrival. Our room was clean and tidy. We could have used more heat. It would have been really nice to have an actual person on the premises.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent value and location, nice room

I have no idea why this place has mixed reviews - I thought it was excellent. Location was amazing - right in the town centre - the room was bright and clean and actually really nice- of course there was a buzz and hubbub from the street below but it didn't go in ridiculously late or detract from a good night's sleep, the beds and pillow were comfy, everything was fine. In addition, the hostel has a fast lift, the auto check-in works like a dream; the price was good (around 60€ for 2 pax) and messages were generally answered quickly via the Hotels app. It would perhaps be useful to be told that luggage sent ahead will be left on the 2nd floor terrace near the reception desk - we had a brief panic on arrival, not having had that info, but a WhatsApp message sorted things out within a few minutes. There is a launderette directly opposite the hostel (think it said it closes at 8.30pm).
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Great place, and great staff
Stayed 1 night in Jun 2024
Verified

4/10 Poor

helen

Liked: Cleanliness
Disliked: Staff & service, amenities
This is a hostel not a hotel. There were no staff present for reception and no contact phone number. I was supposed to have received access codes but nothing got through to me. I only got in with the help of another guest. I could not register my passport There was no water glass in the room. The heating was not on - I had to sleep in my clothes This probably ok for backpackers but at 70 euros a night it was extremely expensive for what it offered.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Germaine

Liked: Cleanliness, property conditions & facilities
Great no-frills hotel in the heart of Gernika. The rooms are basic but if you get a good price, I would recommend it for somewhere to stay. The pin entry system makes check in simple and the owners were communicative.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stopped on my way through Camino Norte. No complaints. More than adequate for a couple of nights stay.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

C.Brandi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really appreciated the auto check-in
Stayed 1 night in Sep 2023
Verified

8/10 Good

John

Liked: Cleanliness, amenities, property conditions & facilities
This is an old school property from the 50s 60s that has the check in desk on the 2nd floor, 1 up from the street. The rooms are compact but functional. It's a throw back to an earlier age.
Stayed 1 night in May 2025
Verified

4/10 Poor

Jenny

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Not great.

It was inexpensive and was just a bed for the night but was just not very nice. Tired tatty furniture. Saw no one at all. Upstairs was a communal kitchen that was horrible. It was more of a cheap hostel really.
Stayed 1 night in Jun 2025
Verified

2/10 Terrible

Maria

Disliked: Cleanliness, staff & service, property conditions & facilities
Take it if it is the last chance to not to sleep on the street. We have heard all the life of the neighbourhood including making pee… some industrial machine sound. Bad sheets had stains. The whole room was not clean. No design…
Stayed 1 night in Mar 2024
Verified

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The confirmation number sent by hotels.com dod not work in the automated checkin machine.
Stayed 1 night in May 2024
Verified

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bien faire son Check in online

L’hôtel est très bien situé. Il faut bien faire son Check in à l’avance pour avoir le code d’entrée avant l’arrivée.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Carme

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien
Stayed 3 nights in Apr 2025
Verified

2/10 Terrible

Diane

Disliked: Staff & service, property conditions & facilities

Déçue de l’établissement

Enregistrement en ligne pour obtenir le code très très laborieux ! Lit propre . Beaucoup d’humidité et de moisissures dans la chambre . Bonne localisation mais beaucoup de bruit de l’intérieur comme de l’extérieur.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Maria teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo perfecto.
Stayed 1 night in Jan 2025
Verified

8/10 Good

Santiago

Liked: Cleanliness, property conditions & facilities
En general, todo correcto, y estupendo para el tipo de alojamiento.
Stayed 3 nights in Jan 2025
Verified

2/10 Terrible

Yakaira l

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No lo recomiendo para nada

Habitacion extrapequeña con un olor horrible a humedad.No te pasan a limpiar la habitacion y el baño pegado a la cama. El armario sin puerta se cae a trozos las baldas y la barra para colgar la ropa se doblaba con el peso. Justo frente a la ventana habia un bar de copas, y hasta que no cerraban era imposible dormir. Se venden como hotel y es una pension de paso. Un sobrecito de champu y gel de ducha para tres noches, y el rollo de papel de baño lo tuve que comprar. Me fui a la segunda noche de estar ahi teniendo pagadas tres noches. Una experiencia horrible.
Stayed 3 nights in Nov 2024
Verified

2/10 Terrible

Andoni

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Alojamiento sucio y el baño no tenía puerta. Toallas solo para una persona y no había secador de pelo ( estaba incluido).
Stayed 1 night in Nov 2024
Verified

6/10 Okay

maider

Liked: Cleanliness
M......
Stayed 1 night in Nov 2024
Verified

8/10 Good

marion

Liked: Cleanliness, property conditions & facilities, room comfort
Kleine kamer, centraal gelegen. Badkamer is half open, geen privacy.
Stayed 1 night in May 2024
Verified

8/10 Good

Didier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Agréable, pratique

Agréable, bien situé, proche du centre-ville. Lits confortables
Stayed 1 night in May 2024
Verified

2/10 Terrible

Olga

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
El apartamento sucio, con restos de pelos en el baño. El aseo no tiene puerta. Paredes con humedad. Sin calefacción y mucho frío. Pegado al ascensor por lo que mucho ruido cada vez que alguien esperaba el ascensor. Habitación vieja, con mal olor y sensación de abandonada. No quisimos quedarnos. Nos fuimos a la noche. Demasiado frío. No os fiéis del precio. Lo barato sale caro
Stayed 1 night in Mar 2024
Verified

2/10 Terrible

Jose luis

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sin calefacción, rota la cisterna, la tv tampoco funcionaba en definitiva de los peores hoteles que he estado. Además que no había nadie de personal para quejarse
Stayed 1 night in Nov 2023