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The Sovereign

3.0 star property
Hotel with free breakfast, a short walk to KOMTAR

Choose dates to view prices

Photo gallery for The Sovereign

Vending machine
Interior entrance
Interior
Free WiFi
Shower, towels
The Sovereign stands in Downtown George Town's center, welcoming guests with a complimentary breakfast buffet and in-room WiFi. Visitors can easily explore the nearby KOMTAR tower before returning to relax in this peaceful smoke-free property.

Reviews

6.6 out of 10

Popular amenities

  • Breakfast included
  • Parking included
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Double Room, Ensuite

Free WiFi

Double Room, Ensuite

Highlights

Air conditioning
Satellite channels
Daily housekeeping
Desk
  • 10 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Ensuite

Free WiFi

Deluxe Double Ensuite

Highlights

Air conditioning
Ceiling fan
Rainfall showerhead
Coffee/tea maker
Satellite channels
  • 10 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Standard

Family Standard | Free WiFi

Family Standard

Highlights

Air conditioning
Ceiling fan
Coffee/tea maker
Free bottled water
Satellite channels
  • 13 sq m
  • Sleeps 3
  • 1 Queen Bed OR 1 Twin Bed

View all photos for Deluxe Family

Free WiFi

Deluxe Family

Highlights

Air conditioning
Ceiling fan
Bidet
Rainfall showerhead
Coffee/tea maker
Satellite channels
  • 13 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Basic Double Room

Free WiFi

Basic Double Room

Highlights

Air conditioning
  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

Single Room

Highlights

Air conditioning
Satellite channels
  • 10 sq m
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Map
No 22 Lorong Kinta, Georgetown, George Town, Penang, 10400

What's nearby

  • KOMTAR - 3 min walk - 0.2 miles
  • Georgetown UNESCO Historic Site - 12 min walk - 0.7 miles
  • Gurney Drive - 2 min drive - 1.2 miles
  • Swettenham Pier Cruise Terminal - 3 min drive - 1.5 miles
  • Gurney Plaza - 4 min drive - 2.2 miles

Getting around

  • Penang Sentral - 27 min drive
  • Penang Intl. Airport (PEN) - 28 min drive

Restaurants

  • ‪chong charcoal seafood char koay teow 碳烧海鲜炒粿條 - ‬2 min walk
  • ‪No 5, Seafood Char Koay Teow (梁少爺5號炒粿條） - ‬2 min walk
  • ‪Restoran Zim Sum 点心之家 - ‬2 min walk
  • ‪Richard Rivalee Nyonya Cuisine - ‬4 min walk
  • ‪银河经济饭 Ying Her Economy Rice - ‬2 min walk

About this property

The Sovereign

Hotel near KOMTAR
The Sovereign provides a free breakfast buffet and more. Stay connected with free in-room WiFi.
Additional perks include:
  • Free self parking
  • Tour/ticket assistance, smoke-free premises, and a vending machine
Room features
All guestrooms at The Sovereign feature comforts such as air conditioning, in addition to amenities like free WiFi.
More amenities include:
  • Bathrooms with showers

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Free buffet breakfast

Conveniences

  • Vending machine

Guest services

  • Tour and ticket assistance

More

  • Smoking not allowed

Room amenities

Bathroom

  • Partially-open bathroom
  • Shower
  • Towels provided

More

  • Air conditioning

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: MYR 100 per stay
  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Property is also known as

Sovereign Hotel Penang
Sovereign Penang
Sovereign Hotel George Town
Sovereign George Town
The Sovereign Penang/George Town
The Sovereign Hotel
The Sovereign George Town
The Sovereign Hotel George Town

Frequently asked questions

Is The Sovereign pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Sovereign?

Self parking is free at this property.

What time is check-in at The Sovereign?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at The Sovereign?

Check-out is at noon.

Where is The Sovereign located?

Located in Downtown George Town, this hotel is within a 10-minute walk of KOMTAR, Hin Bus Depot Art Centre, and New World Park. The Top at Komatar and Prangin Mall are also within 10 minutes.

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Reviews

The Sovereign Reviews

6.6

6.8

Cleanliness

7.4

Location

7.0

Staff & service

6.2

Property conditions & facilities
Rating 10 - Excellent. 20 out of 240 reviews
Rating 8 - Good. 87 out of 240 reviews
Rating 6 - Okay. 75 out of 240 reviews
Rating 4 - Poor. 39 out of 240 reviews
Rating 2 - Terrible. 19 out of 240 reviews

Reviews

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
Stay almost a month due to MCO, terrible Wifi and cleanliness staff is not friendly House Keeping is not always being done until you asked for it Condition of the room is terrible Ants can be spotted every where
Stayed 6 nights in Mar 2020

8/10 Good

Rasiti

Liked: Cleanliness, staff & service, room comfort
Great location for my trip
Stayed 1 night in Mar 2020

2/10 Terrible

edward, penang

Disliked: Staff & service, amenities, property conditions & facilities
给的钱是deluxe double ensuite 的钱，不过照片和房间完全是天和地，风扇都还没装上去，却和我们说这个是新design 够力的没有下次了
Stayed 2 nights in Apr 2019

4/10 Poor

TK

Disliked: Cleanliness, property conditions & facilities, room comfort
the towel was no change and torn. soap was not given.
Stayed 4 nights in Mar 2019

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort
I stayed at 1st floor, room floor unsecured, old wood floor, can see through below, it also makes sound when we stepped on it, so disturbing coz i bring my baby. Blanket and bedding seems like not clean (might be) but no odor. Room not as in photo, im quite disappointed. No tv remote. Have aircond remote but malfunction. Room door hard to open, stuck to open from outside, inside much easier. Overall, what I paid is not worth what I get
Stayed 1 night in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
3rd time been here. so far so good.
Stayed 1 night in Jan 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
location not bad，but others.....
Stayed 2 nights in Dec 2018

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Hotel room maybe given not up to par, As bathroom is open top share with bedroom not so good. Still in renovation part of the units in hotel
Stayed 1 night in Nov 2018

6/10 Okay

Nam

Wi-Fi service

We stay at the rear building and the WIFI is down at the rear portion until we check out. Very sad and disappointed.
Stayed 3 nights in Nov 2018

6/10 Okay

Witold

Disliked: Cleanliness, property conditions & facilities, room comfort
Not so clean.....
Stayed 4 nights in Oct 2018

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Nice view from outside, but the room are different from what we get. Room are dirty, no bottles water provide, no tv, no boiling water facility & no sleeping lamp, please think twice if you plan to stay here with family. Only suitable for back packer & single traveler.
Stayed 1 night in Oct 2018

4/10 Poor

Abe, Melbourne australia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
We checked out earlier because of the condition of the room
Stayed 3 nights in Sep 2018

4/10 Poor

K2891SP

Disliked: Staff & service, property conditions & facilities

See if you are the lucky one... Read on >_<

Booked this hotel due to its cheap deal and heritage style... so I am prepared not to have much expectation on it. No lift. So carry your own luggage. Let me introduce some of their rooms: Room G102 Door spoilt, difficult to open and close, ppl can peep through from outside. Fridge with water leaking. Aircon not cold. Room G103 Aircon not cold. Both rooms have no doors to separate sleeping area and toilet/shower. Room G105 better and bigger. But aircon and fan are noisy. Not sure if it's dampness causing the mouldy smell. Those rooms near the reception or those at ground floor are better than those at level 2. But overall, no noise reduction between rooms, no toiletries, no hair dryer, no kettle, no tv signal. Complimentary breakfast are kuehs, toast, diluted coffee, tea bags... decent breakfast so don't compare with those hotel international breakfast buffet. Seen three receptionists (one at a time), not sure their shift will change or fixed. Ard morning to noon (don't seems like a Malaysian): Not so friendly, gets irritated easily. Evening to night (a slimmer middle aged lady): Make an effort to check on the problem. Midnight to morning (a guy): Willing to change the rooms when requested and passed message after his shift. I prefer the lady who prepared breakfast cos she is the friendliest person in this hotel. Try to chit chat with her, at least she will smile back. Location of this hotel is actually not bad... but there are definitely better hotels just a few steps away.
Stayed 2 nights in Aug 2018

6/10 Okay

Mohd Ismadi

So so Ok
Stayed 2 nights in Aug 2018

4/10 Poor

zack

Disliked: Cleanliness, staff & service

Nice locality

The room was not ready by 2.00pm. No towels were readily placed in room. The attitude of the front office staff was terrible.
Stayed 1 night in Sep 2018

4/10 Poor

Bernd

Disliked: Cleanliness, property conditions & facilities, room comfort

Abgewohnt

Abblätternder Wandputz, Fliessen mit Rissen, zu wenig Sitzplätze für das Frühstück. Zigarettenasche auf den Tischen, kein Safe
Stayed 2 nights in Aug 2018

4/10 Poor

leong

Limited car park provided. door lock got issue. air cord compressor sound very noice.
Stayed 2 nights in Aug 2018

6/10 Okay

yuri, roma

Disliked: Property conditions & facilities
Camera senza asciugamani ne bagnoschiuma ne shampoo da chiedere alla reception. Con la valigia bisogna fare un piano su scale strette per salire su e la camera aveva un odore di fortissimo di vernice. La camera nel complesso buona
Stayed 3 nights in Aug 2018

4/10 Poor

Manlb, Europa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel non nelle nostre aspettative.

Siamo rimasti molto delusi nel trovare un'hotel che non rispecchiava la descrizione. Abbiamo prenotato la camera, ma al nostro arrivo ci siamo trovati con una camera senza finestra. Abbiamo dovuto pagare una differenza prezzo, per poterne avere una con finestra. La colazione, inclusa nel prezzo, mai fatta perchè era semplicemente del the e pan carrè ed acqua naturale, servita vicino ad un lavandino, dove ognuno doveva lavarsi le tazze. Questo ci ha comportato un'ulteriore spesa di colazione effettuata a circa 500 metri, dove c'era un bar.
Stayed 9 nights in Jul 2018

8/10 Good

Bee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Room is comfortable and clean. Staffs are friendly as well.😀
Stayed 1 night in Aug 2018

6/10 Okay

Steven Lai

Disliked: Staff & service, property conditions & facilities

Below average hotel

Hotel was very basic and disorganised. You are getting what you are paying. Don't expect much from this kind of price. Basically just good enough if you only need a place to sleep.
Stayed 1 night in Jul 2018

6/10 Okay

dino, kl

Disliked: Room comfort

worst hotel

bad service ever received in penang. noisy room facing futsal playround. no bath towels in room. using 2 single bedsheet to covered a queen size bed !!! huh .... first time such experience in my life.
Stayed 1 night in Jul 2018

2/10 Terrible

ま, 東京

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

デジポットの価格

デジポットを100預けたはずなの翌朝返金されたのが50でした。受付の対応が悪くて最悪です。領収書の様な物も手書きでよく確認しなかったのも悪かったかもしれませんが、使用しているタオルも自分たちで洗っているようで手すりに干してあり、ドアの鍵もちゃんと閉まらない。写真はだいぶ昔の物のようで実際にはただの古びた建物でした。
Stayed 1 night in Jul 2018

6/10 Okay

Amir, Ampang

Liked: Staff & service, room comfort
The hotel is nice. It is quite quiet. The floor is rustic and kinda dirty a bit. The TV cannot be used. The heater, on my 2nd day is broken down. On the first day, it is okay. Overall everything is okay. The bed is so comfortable!
Stayed 1 night in Jul 2018

2/10 Terrible

sharmilaah, sydney australia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of the worse hotels in Malaysia

The room was dirty, the room was leaking water in the middle of the night..i checked in at 2pm and there were no towels in the room, when i ask the recpetionist, i was told that the towels will only come at 9pm forcing me to not have a shower till 9pm. When 9pm came they told me sorry they cant provide me with a towel. The receptionist is incredibly rude and raised her voice when questioned about the towel. Please remove this hotel from expedia to prevent your advertising compony from loosing profits. There were also exposed wires in the room which poses a hazard for my 3 year old son. If no action is taken on this hotel by expedia. I will have to report this hotel and expedia to the higher authorities. Thank you
Stayed 1 night in Jun 2018

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