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The George Penang By The Crest Collection

4.0 star property
Colonial hotel with a steam room and a 24-hour front desk

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Photo gallery for The George Penang By The Crest Collection

Lobby
Premium bedding, in-room safe, individually decorated
Outdoor pool
Exterior
Premier Executive Suite | Premium bedding, in-room safe, individually decorated

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Parking included
  • 24/7 front desk
  • Free WiFi

Room options

Available filters for rooms
Showing 24 of 24 rooms

View all photos for Governor Twin

Governor Twin | Premium bedding, in-room safe, individually decorated

Governor Twin

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Smart TV
Separate bedroom
Premium bedding
  • 48 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Governor King

Governor King | Premium bedding, in-room safe, individually decorated

Governor King

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Smart TV
Premium bedding
Separate bedroom
Private bathroom
  • 48 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite (Heritage Suite)

Suite (Heritage Suite) | Premium bedding, in-room safe, individually decorated

Suite (Heritage Suite)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Smart TV
Separate bedroom
Premium bedding
  • 89 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Room (Premier Deluxe Queen)

Family Room (Premier Deluxe Queen) | Premium bedding, in-room safe, individually decorated

Family Room (Premier Deluxe Queen)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Smart TV
Premium bedding
Private bathroom
  • 44 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite (Colonial Suite)

Suite (Colonial Suite) | Premium bedding, in-room safe, individually decorated

Suite (Colonial Suite)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Smart TV
Separate bedroom
Premium bedding
  • 99 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Pearl Suite with balcony

Premium bedding, in-room safe, individually decorated

Pearl Suite with balcony

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Smart TV
Premium bedding
Separate bedroom
Bathrobes
  • 52 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Pearl Suite without balcony

Pearl Suite without balcony | Premium bedding, in-room safe, individually decorated

Pearl Suite without balcony

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Smart TV
Premium bedding
Separate bedroom
  • 44 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premier Executive Suite

Premier Executive Suite | Premium bedding, in-room safe, individually decorated

Premier Executive Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Smart TV
Premium bedding
Private bathroom
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Premium bedding, in-room safe, individually decorated

Deluxe Twin Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Smart TV
Premium bedding
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, individually decorated

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Smart TV
Premium bedding
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Twin Room

Executive Twin Room | Premium bedding, in-room safe, individually decorated

Executive Twin Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Smart TV
Premium bedding
Private bathroom
  • 38 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 1 King Bed

Premium bedding, in-room safe, individually decorated

Executive Room, 1 King Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Smart TV
Premium bedding
Private bathroom
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Room

Interior

Deluxe King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Heritage Suite

Living area | 32-inch Smart TV with cable channels

Heritage Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Premium bedding, in-room safe, individually decorated

Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Deluxe King Room

Premium bedding, in-room safe, individually decorated

Executive Deluxe King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Premier Executive Suite

Premium bedding, in-room safe, individually decorated

Premier Executive Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Colonial Suite

Premium bedding, in-room safe, individually decorated

Colonial Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Deluxe Twin Room

Premium bedding, in-room safe, individually decorated

Executive Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Deluxe Queen Room

Premium bedding, in-room safe, individually decorated

Premier Deluxe Queen Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Pearl Suite Without Balcony

32-inch Smart TV with cable channels

Pearl Suite Without Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for Governor Twin

Premium bedding, in-room safe, individually decorated

Governor Twin

  • Sleeps 2
  • 2 Twin Beds

View all photos for Pearl Suite With Balcony

32-inch Smart TV with cable channels

Pearl Suite With Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for Governor King

Premium bedding, in-room safe, individually decorated

Governor King

  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
138 Jalan Penang, Georgetown, George Town, 10100

What's nearby

  • Georgetown UNESCO Historic Site - 3 min walk - 0.2 miles
  • KOMTAR - 10 min walk - 0.6 miles
  • Pinang Peranakan Mansion - 14 min walk - 0.8 miles
  • Swettenham Pier Cruise Terminal - 17 min walk - 0.9 miles
  • Gurney Drive - 2 min drive - 1.5 miles

Getting around

  • Penang Sentral - 30 min drive
  • Penang Intl. Airport (PEN) - 28 min drive

Restaurants

  • ‪Hon Kei Food Corner 漢記 - ‬2 min walk
  • ‪Toh Soon Cafe - ‬2 min walk
  • ‪Kheng Pin Cafe 群賓茶餐室 - ‬1 min walk
  • ‪Foong Wei Heong Restaurant Sdn. Bhd - ‬2 min walk
  • ‪Nasi Kandar Line Clear - ‬2 min walk

About this property

The George Penang By The Crest Collection

Upscale hotel near KOMTAR
Take advantage of a garden, a bar, and a steam room at The George Penang By The Crest Collection. Free in-room WiFi and a restaurant are available to all guests.
Additional perks include:
  • An outdoor pool
  • Free self parking
  • Buffet breakfast (surcharge), luggage storage, and smoke-free premises
  • A vegetable garden, a 24-hour front desk, and a front-desk safe
Room features
All 92 individually furnished rooms boast comforts such as premium bedding and air conditioning, in addition to amenities like free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with rainfall showers and hair dryers
  • 32-inch Smart TVs with cable channels
  • Wardrobes/closets, electric kettles, and daily housekeeping

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Free secured self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: MYR 48.60 for adults and MYR 48.60 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Outdoor pool
  • Steam room

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (68 inch wide door)
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • Built in 2022
  • Colonial architecture
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch smart TV with cable channels

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night
  • Destination fee: MYR 3 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MYR 48.60 for adults and MYR 48.60 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

No pets and no service animals are allowed at this property

Property is also known as

The George Penang By The Crest Collection Hotel
The George Penang By The Crest Collection George Town
The George Penang By The Crest Collection Hotel George Town

Frequently asked questions

Does The George Penang By The Crest Collection have a pool?

Yes, this property has an outdoor pool.

Is The George Penang By The Crest Collection pet-friendly?

No, pets are not allowed at this property.

How much is parking at The George Penang By The Crest Collection?

Self parking is free at this property.

What time is check-in at The George Penang By The Crest Collection?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. Late check-in is available during limited hours.

What time is check-out at The George Penang By The Crest Collection?

Check-out is at noon.

Where is The George Penang By The Crest Collection located?

Located in Downtown George Town, this hotel is within a 15-minute walk of Georgetown UNESCO Historic Site and KOMTAR. Pasar Chowrasta and Cheong Fatt Tze Mansion are also within 5 minutes.

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The George Penang By The Crest Collection Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 20 out of 30 reviews
Rating 8 - Good. 6 out of 30 reviews
Rating 6 - Okay. 3 out of 30 reviews
Rating 4 - Poor. 1 out of 30 reviews
Rating 2 - Terrible. 0 out of 30 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.8/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Yu-An Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an amazing stay whilst visiting Penang. Location is pretty central and easy to get around with many of the must visit locations. The room was very spacious and the facility is top notch. Will stay again
Stayed 2 nights in Mar 2025

10/10 Excellent

Nigel

Liked: Cleanliness, amenities, property conditions & facilities
IT'S A BEAUTIFUL BUILDING, good staff, good facilities. It's probably the best hotel I have ever stayed in
Stayed 3 nights in Feb 2025

8/10 Good

Vichi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall I was very satisfied about this hotel.
Stayed 3 nights in Dec 2024

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 5 nights in Feb 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay!
Stayed 1 night in Aug 2024

10/10 Excellent

CORY

Liked: Property conditions & facilities
Absolutely wonderful stay at The George. The staff were wonderful, the housekeeping staff, doormen, bar staff, and everyone else were outstanding.
Stayed 6 nights in Nov 2024

8/10 Good

Virginia W C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel. Great location with easy accessible distance to various places and resturants.Will come back again
Stayed 6 nights in Jul 2024

10/10 Excellent

Tak Shing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 4 nights in Jul 2024

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel in George Town

Really good location at the top of Chulia St which is where a lot of the restaurants are. We had a nice large room with a balcony, the TV was enormous and had a good range of channels. The room was spotless and the bathroom had a good range of toiletries. The pool is in the middle of the hotel and was a welcome respite from the July heat. 100% recommend this hotel.
Stayed 3 nights in Jul 2024

8/10 Good

Michiru

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Aug 2024

6/10 Okay

Aleksandr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loud noises kept us up every night

We stayed for 3 nights and did not have one decent nights sleep. The nightclub nearby played loud doof doof music till the wee hours, the bed was hard and uncomfortable, and the doors of the other rooms slammed shut as people were coming and going. We left our To Be Cleaned light on every morning at 9am and room wouldn’t be serviced until 430pm. The shower leaked all over the bathroom floor. Breakfast was average. The hotel is in a great location, but I wouldn’t stay here again.
Stayed 3 nights in Dec 2024

4/10 Poor

Desmond

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Great location but loud music ruined the stay

The hotel is very conveniently located in George Town and within walking distance to a lot of good food and attractions. However I have it a low rating because the hotel is located next to a disco and the loud music and thumping was quite unbearable. It went on till they closed at 3am. If not for the music, everything was great. Staff were very friendly and helpful.
Stayed 3 nights in Aug 2024

10/10 Excellent

ASHLEY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good in all areas

The hotel staff answered to all my requests from room change to amenities request. The location is good. Only 2 issues : the pillows are a bit too low and the sofa bed is quite small for triple sharing.
Stayed 3 nights in Mar 2024

6/10 Okay

shirin

Great location, beautiful building, friendly staff. Design and layout is weird. Rooms are dark and have flaws. Breakfast is not great. Hotel operation overall not smooth. Requests are not understood or considered. Billing in bar and restaurant not connected to the hotel.
Stayed 3 nights in Aug 2024

8/10 Good

Kelvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a beautiful boutique hotel. The amenities were great and I loved the pool. And the location was amazing. I stayed in the loft-style room. I think perhaps it was the was the steps were designed, I almost tripped a couple times at the turn of the stairs. They should put a lamp on the table under the stairs because it was too dark as well. There was zero artwork in the room. Also, I was disappointed that, given it is a five-star hotel, the attention to details was subpar. A light bulb in the foyer was burnt out and the clear glass on the side of the stairs weren’t clean properly as I could see stains on it. Other than that, it is a nice property.
Stayed 2 nights in May 2024

6/10 Okay

Paul

Liked: Property conditions & facilities
Disliked: Cleanliness

Disappointing

Was not 5 star service or amenities. Staff was pleasant but not service oriented or knowledgeable. No body wash in bathrooms. Pool was too crowded-No place to sit. Lighting in room was dim. Not enough electric outlets. No full length mirror. We had a suite and the door between the bedroom and living room was poorly placed. It was always on the way of the drawers and closet. As far as cleanliness, the soap dish was never cleaned and one day I found a long dark hair on the bed. (It wasn’t mine). On the plus side, the massage chair in my suite and the heated toilet seat were very nice touches.
Stayed 4 nights in Aug 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

YI HE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

ALI

Stayed 4 nights in Jan 2025

10/10 Excellent

Davis

Stayed 2 nights in Oct 2024

10/10 Excellent

Magnus

Stayed 2 nights in Sep 2024

10/10 Excellent

PUI SHUEN

Stayed 3 nights in Aug 2024

10/10 Excellent

HAO

Stayed 3 nights in May 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024