See all properties

The George Penang By The Crest Collection

4.0 star property
A peaceful urban retreat in Downtown George Town where travelers can relax in garden surroundings, cool off in the pool, and savor international cuisine.

Choose dates to view prices

Photo gallery for The George Penang By The Crest Collection

Outdoor pool - The George Penang By The Crest Collection (George Town)
Property video
Lobby - The George Penang By The Crest Collection (George Town)
Suite (Heritage) | Balcony - The George Penang By The Crest Collection (George Town)
Premium bedding, in-room safe, individually decorated - The George Penang By The Crest Collection (George Town)
The George Penang By The Crest Collection, in Downtown George Town, offers a quiet escape with a garden setting and outdoor pool. Travelers can relax in the steam room after exploring the city or enjoy a meal at the on-site restaurant serving international dishes.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 25 of 25 rooms

View all photos for Deluxe Room, 1 King Bed (Executive)

Premium bedding, in-room safe, individually decorated

Deluxe Room, 1 King Bed (Executive)

8.0 out of 10
Very good
(1 review)
  • City view
  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room (Executive)

Deluxe Twin Room (Executive) | Premium bedding, in-room safe, individually decorated

Deluxe Twin Room (Executive)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room (Governor)

Superior Room (Governor) | Premium bedding, in-room safe, individually decorated

Superior Room (Governor)

  • 48 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Governor Twin

Governor Twin | Premium bedding, in-room safe, individually decorated

Governor Twin

  • 48 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite (Heritage)

Suite (Heritage) | Premium bedding, in-room safe, individually decorated

Suite (Heritage)

  • City view
  • 89 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Colonial Suite)

Suite (Colonial Suite) | Premium bedding, in-room safe, individually decorated

Suite (Colonial Suite)

  • City view
  • 99 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds (Premier)

Deluxe Room, 2 Queen Beds (Premier) | Premium bedding, in-room safe, individually decorated

Deluxe Room, 2 Queen Beds (Premier)

9.0 out of 10
Wonderful
(2 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premier Executive Suite

Premier Executive Suite | Premium bedding, in-room safe, individually decorated

Premier Executive Suite

  • City view
  • 44 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Pearl Suite without balcony

Pearl Suite without balcony | Premium bedding, in-room safe, individually decorated

Pearl Suite without balcony

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 44 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, individually decorated

Deluxe Room, 1 King Bed

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Premium bedding, in-room safe, individually decorated

Deluxe Twin Room

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Pearl Suite with balcony

Premium bedding, in-room safe, individually decorated

Pearl Suite with balcony

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 52 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Triple Room (Deluxe)

Premium bedding, in-room safe, individually decorated

Executive Triple Room (Deluxe)

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Deluxe King Room

Premium bedding, in-room safe, individually decorated

Deluxe King Room

  • Sleeps 2

View all photos for Executive Deluxe King Room

Premium bedding, in-room safe, individually decorated

Executive Deluxe King Room

  • Sleeps 2

View all photos for Premier Executive Suite

Premium bedding, in-room safe, individually decorated

Premier Executive Suite

  • Sleeps 2

View all photos for Governor Twin

Premium bedding, in-room safe, individually decorated

Governor Twin

  • Sleeps 2

View all photos for Colonial Suite

Premium bedding, in-room safe, individually decorated

Colonial Suite

  • Sleeps 2

View all photos for Heritage Suite

Premium bedding, in-room safe, individually decorated

Heritage Suite

  • Sleeps 2

View all photos for Deluxe Twin Room

Premium bedding, in-room safe, individually decorated

Deluxe Twin Room

  • Sleeps 2

View all photos for Governor King

Premium bedding, in-room safe, individually decorated

Governor King

  • Sleeps 2

View all photos for Premier Deluxe Queen Room

Premium bedding, in-room safe, individually decorated

Premier Deluxe Queen Room

  • Sleeps 4

View all photos for Executive Deluxe Twin Room

Premium bedding, in-room safe, individually decorated

Executive Deluxe Twin Room

  • Sleeps 2

View all photos for Pearl Suite With Balcony

Premium bedding, in-room safe, individually decorated

Pearl Suite With Balcony

  • Sleeps 2

View all photos for Pearl Suite Without Balcony

Premium bedding, in-room safe, individually decorated

Pearl Suite Without Balcony

  • Sleeps 2

About the neighborhood

Located in Downtown George Town, a neighborhood in George Town, The George Penang By The Crest Collection is in the entertainment district. KOMTAR and Penang Hill are notable landmarks, and travelers looking to shop may want to visit Gurney Drive and Gurney Plaza. Kidland Penang and Penang Botanical Gardens are also worth visiting. Visit our George Town travel guide
Map
138 Jalan Penang, Georgetown, George Town, 10100

What's nearby

  • KOMTAR
    KOMTAR
    10 min walk - 0.6 miles
  • Penang City Hall
    Penang City Hall
    14 min walk - 0.8 miles
  • Georgetown UNESCO Historic Site
    3 min walk - 0.2 miles
  • Cheong Fatt Tze Mansion
    3 min walk - 0.2 miles
  • Pasar Chowrasta
    3 min walk - 0.2 miles

Getting around

  • Penang Sentral
    31 min drive
  • Penang Intl. Airport (PEN)
    30 min drive

Restaurants

  • Kheng Pin Cafe 群宾茶室
    1 min walk
  • Hon Kei Food Corner 漢記
    2 min walk
  • Goh Swee Kee Restaurant (吳瑞記菜館)
    2 min walk
  • Forest Cloud Experience Store
    1 min walk
  • Roti Canai Jalan Argyll
    1 min walk

About this property

The George Penang By The Crest Collection

Upscale hotel near KOMTAR
Take advantage of a garden, a bar, and a 24-hour gym at The George Penang By The Crest Collection. For some rest and relaxation, visit the steam room. Free in-room WiFi and a restaurant are available to all guests.
Additional perks include:
  • An outdoor pool
  • Free self parking
  • Buffet breakfast (surcharge), a front-desk safe, and multilingual staff
  • A 24-hour front desk, meeting rooms, and smoke-free premises
Room features
All 92 individually furnished rooms offer comforts such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches like air conditioning and bathrobes.
Extra conveniences in all rooms include:
  • Rainfall showers, hair dryers, and toothbrushes and toothpaste
  • 32-inch Smart TVs with cable channels
  • Wardrobes/closets, electric kettles, and daily housekeeping

Similar properties

Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers
M Social Resort Penang
  • Pool
  • Kids pool
  • Parking included
  • Free WiFi
9.0 out of 10, Wonderful, 64 reviews
M Social Resort Penang
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Free secured self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: MYR 50 for adults and MYR 50 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Outdoor pool
  • Steam room

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (68 inch wide door)
  • Hardwood flooring in room
  • Smooth flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • Built in 2022
  • Colonial architecture
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch smart TV with cable channels

Food and drink

  • Electric kettle
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MYR 50 for adults and MYR 50 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

The George Penang By The Crest Collection Hotel
The George Penang By The Crest Collection George Town
The George Penang By The Crest Collection Hotel George Town

Frequently asked questions

Does The George Penang By The Crest Collection have a pool?

Yes, this property has an outdoor pool.

Is The George Penang By The Crest Collection pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at The George Penang By The Crest Collection?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. Late check-in is available during limited hours.

What time is check-out at The George Penang By The Crest Collection?

Check-out is at noon.

Where is The George Penang By The Crest Collection located?

Located in Downtown George Town, this hotel is within a 15-minute walk of Georgetown UNESCO Historic Site and KOMTAR. Pasar Chowrasta and Cheong Fatt Tze Mansion are also within 5 minutes.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

The George Penang By The Crest Collection Reviews

8.6

Excellent

8.6

Cleanliness

9.0

Amenities

8.8

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 43 out of 72 reviews
Rating 8 - Good. 15 out of 72 reviews
Rating 6 - Okay. 5 out of 72 reviews
Rating 4 - Poor. 5 out of 72 reviews
Rating 2 - Terrible. 4 out of 72 reviews

Reviews

Verified

8/10 Good

Cilla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location of the property is central, staff is friendly, quiet ambiance in the lobby area
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Amrita

Liked: Cleanliness, amenities, property conditions & facilities
Great room, central location and friendly staff
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Wan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is generally good. Near the Chowprasta Market and Lebuh Keng Kwee street food. Within walking distance to Armenian St and Cannon St. Many food options nearby. The only downside was the room cleaning was only completed around 2 to 3pm. There were 2 days which I came back after lunch and the rooms were not made up yet.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Wendy

Liked: Cleanliness, staff & service, amenities
Great location, proximity to many food options
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

WISSAM

Liked: Cleanliness, staff & service, amenities
The room was clean, staff very helpful, the AC is decent and the hotel location was central
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Heng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location. Love the stay
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Pamela

Liked: Cleanliness, amenities, property conditions & facilities
Rooms was great and staff very good. The safe was too low and dark.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Jialu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good high end hotel in the center of Penang, polite staff, nice pool. In the evening there are not that many people in the pool so very enjoyable
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxury hotel that's not pretentious and has a nice touch of local heritage history. The staff is friendly. 　　　　　　　
Stayed 3 nights in Jul 2025
Verified

8/10 Good

Sue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a beautiful heritage hotel in a great location. The room was a great size but it was a bit tired.
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel . In the heart of the old city. You can do most things on foot. Staff is great , pool is nice and the room was fantastic.
Stayed 4 nights in Jul 2025
Verified

8/10 Good

jagjit

Liked: Cleanliness, amenities, property conditions & facilities
Spotless clean room. One of the best hotel bathroom with very good towls aand best toilets. Big problem was the suite was a loft design with a very narrow and winding stairs which is not very well lighted. Particularly difficult for 70 + years old customers. The living area and cabinet storage is too small for 2 adultsvto be comfortable.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Yu-An Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an amazing stay whilst visiting Penang. Location is pretty central and easy to get around with many of the must visit locations. The room was very spacious and the facility is top notch. Will stay again
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Nigel

Liked: Cleanliness, amenities, property conditions & facilities
IT'S A BEAUTIFUL BUILDING, good staff, good facilities. It's probably the best hotel I have ever stayed in
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

CORY

Liked: Property conditions & facilities
Absolutely wonderful stay at The George. The staff were wonderful, the housekeeping staff, doormen, bar staff, and everyone else were outstanding.
Stayed 6 nights in Nov 2024
Verified

8/10 Good

Virginia W C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel. Great location with easy accessible distance to various places and resturants.Will come back again
Stayed 6 nights in Jul 2024
Verified

8/10 Good

Jason E T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our Experience

Ok, smooth check-in & check-out. Make up room sign did not light up when room card is removed from slot, when we leave the room.
Stayed 5 nights in Jul 2025
Verified

8/10 Good

Verified traveler

Nice location

Nice location - All famous restaurants are in walking distance. However, the room , especially the bedroom, was having moldy smell, even we turned the aircon on. The smell should come from the pillows or the mattress.
Stayed 3 nights in Apr 2025
Verified

6/10 Okay

Lee Ming

Liked: Staff & service
Disliked: Cleanliness

Great location and swimming pool

Very nice swimming pool. The room is not well cleaned. Bathroom amenities are poor especially the hair conditioner which is like body lotion and watery. Housekeeping is not well done as bathroom mat missing, used towel from previous occupant was still inside the room hanging on the sofa.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel in George Town

Really good location at the top of Chulia St which is where a lot of the restaurants are. We had a nice large room with a balcony, the TV was enormous and had a good range of channels. The room was spotless and the bathroom had a good range of toiletries. The pool is in the middle of the hotel and was a welcome respite from the July heat. 100% recommend this hotel.
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Chunyang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A charming, nostalgic luxury hotel ideally located in the heart of Georgetown, Penang, just a short walk from the old town, where you can enjoy sightseeing, shopping, exploring historic buildings, and savoring delicious local cuisine. The location is excellent, with a 24-hour self-service laundromat just a 3-minute walk away. The hotel is clean, quiet, and well-equipped with all the essential amenities. Its lobby features an engaging display that shares the rich history of both the hotel and Georgetown. Our family of four (2 adults and 2 kids) stayed in a family room with two queen beds, which felt very spacious and comfortable. The only downside was the hot and humid late June weather, walking outside in the afternoon for even 10 minutes was nearly unbearable. We enjoyed staying at the hotel and will definitely rebook it next time.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

ASHLEY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good in all areas

The hotel staff answered to all my requests from room change to amenities request. The location is good. Only 2 issues : the pillows are a bit too low and the sofa bed is quite small for triple sharing.
Stayed 3 nights in Mar 2024
Verified

4/10 Poor

Desmond

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Great location but loud music ruined the stay

The hotel is very conveniently located in George Town and within walking distance to a lot of good food and attractions. However I have it a low rating because the hotel is located next to a disco and the loud music and thumping was quite unbearable. It went on till they closed at 3am. If not for the music, everything was great. Staff were very friendly and helpful.
Stayed 3 nights in Aug 2024
Verified

6/10 Okay

shirin

Great location, beautiful building, friendly staff. Design and layout is weird. Rooms are dark and have flaws. Breakfast is not great. Hotel operation overall not smooth. Requests are not understood or considered. Billing in bar and restaurant not connected to the hotel.
Stayed 3 nights in Aug 2024
Verified

8/10 Good

Kelvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a beautiful boutique hotel. The amenities were great and I loved the pool. And the location was amazing. I stayed in the loft-style room. I think perhaps it was the was the steps were designed, I almost tripped a couple times at the turn of the stairs. They should put a lamp on the table under the stairs because it was too dark as well. There was zero artwork in the room. Also, I was disappointed that, given it is a five-star hotel, the attention to details was subpar. A light bulb in the foyer was burnt out and the clear glass on the side of the stairs weren’t clean properly as I could see stains on it. Other than that, it is a nice property.
Stayed 2 nights in May 2024