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Red Rock Hotel

Property class: 3

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Photo gallery for Red Rock Hotel

A hotel lobby with a checkered floor, a chandelier, and a reception desk. - Red Rock Hotel (George Town)
A hotel corridor with a shiny tiled floor, glass doors, and a reception area with a counter and chairs. - Red Rock Hotel (George Town)
A hallway with framed artwork on the walls, a carpeted floor, and a ceiling with recessed lighting. - Red Rock Hotel (George Town)
A hotel room with a bed, a desk, a chair, a small kitchenette, a TV, and a mirror. - Red Rock Hotel (George Town)
A swimming pool with a water fountain feature, surrounded by a tiled deck and potted plants. - Red Rock Hotel (George Town)
Near KOMTAR, Red Rock Hotel provides a grocery/convenience store, a garden, and a hair salon. Treat yourself to a massage or other spa services. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a business center.

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Twin Room

A hotel room with two beds, a bedside table with a phone, and a wall-mounted light fixture.

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Double Room

A hotel room with a large bed, a nightstand, a wall-mounted artwork, a door, and a wooden floor.

Standard Double Room

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Twin Room

A hotel room with two beds, a desk with a phone, and a door.

Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Room

A neatly made bed with a headboard, a bedside table with a telephone, and a wall-mounted light fixture.

Standard Room

  • City view
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Family Room

A hotel room with two beds, a red accent wall, and a modern design.

Family Room

  • 32 sq m
  • Sleeps 5
  • 2 Double Beds
  • Free WiFi

View all photos for Deluxe Double Room

A hotel room with a bed, two chairs, a small table, a nightstand, and a wall-mounted artwork.

Deluxe Double Room

  • City view
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Twin Room

A hotel room with two single beds, a bedside table with a phone and remote, and red wall-mounted lights.

Deluxe Twin Room

  • 22 sq m
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Twin Room

A hotel room with two single beds, a bedside table with a phone, and a wall-mounted light fixture.

Standard Twin Room

  • City view
  • 22 sq m
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

About the neighborhood

Located in Downtown George Town, a neighborhood in George Town, Red Rock Hotel is in the entertainment district. KOMTAR and Penang Hill are notable landmarks, and travelers looking to shop may want to visit Gurney Drive. Looking to enjoy an event or a game while in town? See what's happening at Penang Youth and Sports Complex or Penang International Sports Arena. Visit our George Town travel guide
Map
202A Jalan Macalister, Georgetown, George Town, Penang, 10400

What's nearby

  • A cityscape with a prominent tall building, a variety of colorful rooftops, and a clear blue sky with scattered clouds.
    KOMTAR
    9 min walk - 0.5 miles
  • A city skyline with tall buildings along a waterfront at dusk.
    Gurney Drive
    19 min walk - 1.0 mile
  • New World Park
    7 min walk - 0.4 miles
  • 1st Avenue Mall
    12 min walk - 0.7 miles
  • Georgetown UNESCO Historic Site
    19 min walk - 1.0 mile

Getting around

  • Penang Sentral
    24 min drive
  • Penang Intl. Airport (PEN)
    27 min drive

Restaurants

  • 四夕豆花
    2 min walk
  • Xiang Peng Peng (Salted Chicken)
    1 min walk
  • MA Food Hub 武館飲食中心
    1 min walk
  • Wood Fire Pizza
    1 min walk
  • Hap 合 Dessert & Toast
    1 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available for a fee: MYR 60 for adults and MYR 60 for children
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 12 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 60.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 100.00 per stay
  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately MYR 60 for adults and MYR 60 for children
  • Rollaway bed fee: MYR 60.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

Frequently asked questions

Does Red Rock Hotel have a pool?

Yes, this property has an outdoor pool.

Is Red Rock Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Red Rock Hotel?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Red Rock Hotel?

Check-out is at noon.

Where is Red Rock Hotel located?

Located in Downtown George Town, this hotel is within a 10-minute walk of New World Park and KOMTAR. Loh guan Lye Specialist Centre and The Top at Komatar are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Red Rock Hotel Reviews

7.0

Good

6.8

Cleanliness

7.6

Location

7.2

Staff & service

6.4

Property conditions & facilities
Rating 10 - Excellent. 25 out of 220 reviews
Rating 8 - Good. 83 out of 220 reviews
Rating 6 - Okay. 77 out of 220 reviews
Rating 4 - Poor. 27 out of 220 reviews
Rating 2 - Terrible. 8 out of 220 reviews

Reviews

Verified review

8/10 Good

Soo

Liked: Cleanliness, staff & service
Excellent location with most eateries around the hotel within walking distance. Shops
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

Joe

Liked: Cleanliness, staff & service
Staff was very good, room was ok, but not great for the price.
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Tan Chong

Liked: Cleanliness, staff & service, amenities
Very good location in the heart of the town with plenty of dining options. The hotel is a little old though.
Stayed 3 nights in Jan 2023
Verified review

6/10 Okay

SEE KWEE

Liked: Cleanliness, staff & service
Clean room but aged furnitures with hard mattress. Plug points faulty. Location great for foodies.
Stayed 3 nights in Jun 2023
Verified review

2/10 Terrible

Yulian

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible hotel

Overpriced for poor service and quality. Hotel is dated, smelly, and dirty. The only positive are the location and cold AC.
Stayed 3 nights in Jul 2025
Verified review

4/10 Poor

Marcus

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Pretty old and run down rooms
Stayed 2 nights in Jul 2023
Verified review

6/10 Okay

Tak Ming

Disliked: Property conditions & facilities
a bit old and need to be renovated
Stayed 4 nights in Nov 2024
Verified review

6/10 Okay

Siu Cheung

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Bathroom is dirty. Everything is very old
Stayed 2 nights in Oct 2023
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Suasana lobby hotel & bilik telah di tambah baik banding dari 1 tahun yg lepas....lebih cantik & selesa
Stayed 1 night in Jul 2024
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A free & easy weekend getaway

Best thing about this hotel is its free & spacious on site parking for a hotel located right in the city centre The 2nd best thing is the choice of eateries located within walking distance from the hotel
Stayed 3 nights in May 2022
Verified review

8/10 Good

N PUSPHAVALLI

Liked: Cleanliness, room comfort

Plenty of eatery nearby

We stayed 3 nights and the room was comfortable. The aircon was not so cooling on the 1st day, after feedback, it was better. Complimentary breakfast has limited quantity and variety.
Stayed 3 nights in Feb 2020
Verified review

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities
Wifi is very poor. Room service can improve. Need to replace necessary items in the hotel such as iron board and iron (very bad condition). Location is good. counter staff is friendly. Breakfast is ok very limited items and staff is not approachable to ask for help.
Stayed 3 nights in Dec 2019
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible experience staying in Red Rock hotel

The hotel is old and in terrible condition. Faulty power sockets, faulty water heater. Bed is very hard. Old thin blankets. Asked for extra pillow but was rejected. Wifi was unstable. Overall uncomfortable stay.
Stayed 3 nights in Dec 2019
Verified review

4/10 Poor

utsumi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

次はないかな

朝食時、混んでいた事もありますが、皿、スプーン、フォークといったものが無く、洗い終わったものを直接もらいました。部屋もちょっと汚く最近のバジェットホテルのが快適。このホテルに限らずですが、Webで決済しているにも関わらず、デポジットを取られるのは違和感あります。またね別途ツーリストタックス旅行者税12リンギット取られました。すべて込みとなっていましたが。。。
Stayed 1 night in Dec 2019
Verified review

8/10 Good

Teoh

Liked: Cleanliness, staff & service
Very convenient location. Lots of food outlets too.
Stayed 2 nights in Sep 2019
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t waste your money here

Reception didn’t have my booking. When they finally have it, they gave me the wrong room. The correct room was poorly maintained with ants crawling around. Bathtub was badly clogged by a huge chunk of hair which I guess has been left there for eons. Attitude of staff was rude as well. They were uninterested in our requests.
Stayed 1 night in Sep 2019
Verified review

6/10 Okay

Verified traveler

So so only.
Stayed 1 night in Aug 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Das Hotel ist zentral gelegen und alle Sehenswürdigkeiten in George Town schnell erreichbar. Das Personal war sehr freundlich und hilfsbereit. Die Zimmer sind sauber und nett eingerichtet. Flur und Lobby sind schon etwas in die Jahre gekommen aber insgesamt stimmt das Preis-Leistungsverhältnis.
Stayed 3 nights in Jul 2019
Verified review

6/10 Okay

Verified traveler

Liked: Room comfort
Disliked: Property conditions & facilities

1st & Last

Overall biasa2 sangat dan terlampau biasa bagi sebuah Hotel yang berusia.Jauh dari tempat2 menarik di Georgetown dan perlu naik grab sebab nak elak bawak kereta sendiri akibat jem yg teruk.Hanya banyak tempat makanan Non Muslim di persekitaran hotel,hanya restoren Pelita yang ada itupun 4 blok dari Hotel...Pendek kata,memang takkan mengibap disini lagi dah..sekian
Stayed 1 night in Jul 2019
Verified review

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The bed is hard. I had problem sleeping or resting on bed as I spent about 40% of the time in the room. Hardly able to sleep more than 2 hours at a time. The hotel doesn't provide had towel. . In the middle of the night there's no hot water to take a showet if you needed one. Ammemities & room service is good.
Stayed 2 nights in Jul 2019
Verified review

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad experience and condition room bad. My wife can’t sleep due to the bed keep on come out sound when she move her body.
Stayed 1 night in Jun 2019
Verified review

6/10 Okay

Petrus

Disliked: Amenities, property conditions & facilities
electricity breakdown in the room change of room with a connecting door where you could hear every word next door. swimming pool out of order. breakfast ok windows dirty
Stayed 6 nights in May 2019
Verified review

8/10 Good

Kim

Liked: Cleanliness, staff & service
The location is strategic... lots of eatery shops & shopping malls... staffs are friendly. The swimming pool needs to put more effort to maintain it or else it can transform to a garden or gym room or a park.
Stayed 3 nights in May 2019
Verified review

8/10 Good

IvyLee

Liked: Staff & service
near to a late night food court/hawker center. very convenience
Stayed 2 nights in Apr 2019
Verified review

4/10 Poor

jillybean

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in the heart of the hawker areas but recently other hotels have opened as an alternative. The clealiness of the room was a problem. We have stayed here before and it has been tired and dated but acceptable for the price. During our two week stay the toilet was not cleaned even though it was obvious we had been unwell. The glasses and mugs were not changed either. The level of dust aand grime throughout the whole room showed that it had not been properly cleaned long before our check in.
Stayed 14 nights in Mar 2019