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Hotel Regal Malaysia

Property class: 3

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Photo gallery for Hotel Regal Malaysia

A hotel room with two beds, a chair, a window with a view of buildings and the sea, and a ceiling vent. - Hotel Regal Malaysia (George Town)
A hotel with a distinctive multi-colored facade and a prominent entrance. - Hotel Regal Malaysia (George Town)
A spacious lobby with a polished floor, a reception desk, and seating areas. - Hotel Regal Malaysia (George Town)
A room with four green upholstered chairs, a wooden coffee table, and a painting of a bridge over water on the wall. - Hotel Regal Malaysia (George Town)
A room with three green upholstered chairs, a wooden coffee table with a vase of flowers, and a framed painting of a riverside scene on the wall. - Hotel Regal Malaysia (George Town)
Close to KOMTAR, Hotel Regal Malaysia provides amenities like a coffee shop/cafe. Stay connected with free in-room WiFi.

Reviews

5.8 out of 10

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Room service
  • Housekeeping
  • 24/7 front desk

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Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room

A modern hotel room with a large bed, wooden flooring, and a large window with curtains.

Standard Room

  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Room

A hotel room with two beds, a large window with curtains, and a view of buildings outside.

Deluxe Room

  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Deluxe Room

Desk, iron/ironing board (on request), rollaway beds (surcharge)

Deluxe Room

  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room

A hotel room with a bed, a desk with a TV, a chair, and a window.

Standard Room

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Superior Room

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

About the neighborhood

Located in Downtown George Town, a neighborhood in George Town, Hotel Regal Malaysia is in a shopping district. KOMTAR and Penang Hill are notable landmarks, and travelers looking to shop may want to visit Gurney Drive. Kidland Penang and PKSA Penang Water Sports Centre are also worth visiting. Visit our George Town travel guide
Map
6 Transfer Road, Georgetown, George Town, Penang, 10050

What's nearby

  • A traditional blue building with ornate decorations and a well-maintained garden.
    Cheong Fatt Tze Mansion
    7 min walk - 0.4 miles
  • A cityscape with a prominent tall building, a variety of colorful rooftops, and a clear blue sky with scattered clouds.
    KOMTAR
    14 min walk - 0.8 miles
  • A large grassy park with a historic white building, surrounded by trees and modern buildings.
    Padang Kota Lama
    15 min walk - 0.9 miles
  • A city skyline with tall buildings along a waterfront at dusk.
    Gurney Drive
    19 min walk - 1.0 mile
  • Georgetown UNESCO Historic Site
    7 min walk - 0.4 miles

Getting around

  • Penang Sentral
    24 min drive
  • Penang Intl. Airport (PEN)
    28 min drive

Restaurants

  • Shill 90’S
    1 min walk
  • 敦隆餐室
    2 min walk
  • Nasi Padang International Hotel
    2 min walk
  • Nely’s Passion Heart
    3 min walk
  • Lay & Camp 躺营
    1 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • A coffee shop/cafe

Family friendly

  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • Room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: noon; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 72.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: MYR 72.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

No pets and no service animals are allowed at this property

Frequently asked questions

Is Hotel Regal Malaysia pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Regal Malaysia?

Check-in start time: noon; Check-in end time: 6:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Regal Malaysia?

Check-out is at noon.

Where is Hotel Regal Malaysia located?

Located in Downtown George Town, this hotel is within a 15-minute walk of Old Protestant Cemetery and KOMTAR. Georgetown UNESCO Historic Site and Cheong Fatt Tze Mansion are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Regal Malaysia Reviews

5.8

6.0

Cleanliness

6.6

Location

6.2

Staff & service

5.4

Property conditions & facilities
Rating 10 - Excellent. 8 out of 114 reviews
Rating 8 - Good. 25 out of 114 reviews
Rating 6 - Okay. 40 out of 114 reviews
Rating 4 - Poor. 22 out of 114 reviews
Rating 2 - Terrible. 19 out of 114 reviews

Reviews

Verified review

10/10 Excellent

Rosemary

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Overall 5 stars for value. This is a very spartan hotel, but we felt safe staying here and for the price I can't complain. Air conditioning worked great. Two elevators worked great. They made up the room every day. There were no hand towels or wash cloths, only bath towels. There was no hand soap, only a dispenser of soap in the shower. The sink drain made a strange glugging noise. There was only one small ceiling light for the whole room. If a few more amenities were provided for the rooms, it could even be a 4 star hotel. We were definitely satisfied, and we sure enjoyed the views of the ocean and city!
Stayed 7 nights in Feb 2024
Verified review

8/10 Good

Wan

Liked: Cleanliness, staff & service
Decent hotel & affordable
Stayed 3 nights in Feb 2024
Verified review

4/10 Poor

Andreas

Disliked: Cleanliness, amenities
You get what you pay for. It was cheap and the quality after that.
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Mohd Redzuan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotels, only problem with limited parking.

Parking very limited. The rest is ok.
Stayed 1 night in Apr 2023
Verified review

6/10 Okay

Maria Denise

Liked: Cleanliness, staff & service, room comfort

Una notte in hotel

Hotel discreto, senza troppe pretese. Posizione comoda e tranquilla, personale molto gentile e disponibile.
Stayed 1 night in Jan 2025
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Parking is the main problem here...!!!!!
Stayed 2 nights in Jun 2019
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Overall okay and comfortable

The hotel was so good and comfortable during stay.My room was very spacious.But the parking was very limited because the space for car parking was limited and too small.Overall just okay.
Stayed 1 night in Apr 2019
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
what i liked about this hotel is that its well maintained, clean, rooms and its spacious. Staff is friendly and nice very typical of friendly Malaysians. now for some positive criticism: I would have liked if the room had a mirror inside the room, instead of only in the bath. Breakfast was a real let down. it was 'the' worst i had in any budget hotel. sorry to say but its true. breakfast was included in the room charge but we decided to go out for breakfast anyways coz its so so so bad. The breakfast menu was 1. Bread Jam and butter (bread was in the retail store packet, not in a nice bread basket, lazy staff maybe) 3. fried rice (was really really bland and tasteless) 4 fried noodle (equally bad). 5. tea coffee juice water. there was NO egg or sausage or milk cereal or fruit, the staples of breakfast. And lastly we did not get any internet in the room, reception said there was a problem in the area. I just feel like these are things that can be improved with very little effort. i would stay back in this hotel but i would have very low expectations.
Stayed 2 nights in Mar 2019
Verified review

6/10 Okay

charly

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Wi-Fi coudn’t conect all day in the room.
Stayed 1 night in Mar 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Parking space not enough
Stayed 1 night in Feb 2019
Verified review

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort
Good location, but it was like staying at an economic hostel with bare minimum facility allowed. Breakfast was always fried noodle and rice with almost no other ingredients but noodle or rice with sauce - though tolerably edible. There was always a loaf of white bread with 2 flavors of jam and some butter - and tea/coffee and orange juice. It deserves hotel rating lower than 2 stars. Very disappointing, Only consolation is that despite the old and stained bed covers and blankets, the room and toilet /bathroom are kept quite clean Had we not made prepayment and had it not been in a good location near to our conference meeting place, we would not have stayed for the full 4 nights and have sought alternative accommodation
Stayed 4 nights in Dec 2018
Verified review

6/10 Okay

Mohamad Shafiq

Liked: Cleanliness
Disliked: Property conditions & facilities
First of all its not a 3 star rated hotel...parking area too loaded..No kind of non smoking room. Most of the materials are too old.
Stayed 4 nights in Dec 2018
Verified review

6/10 Okay

CAPRY

Liked: Cleanliness, property conditions & facilities, room comfort
Heavy smell of paint and carpet glue due to recent room renovation. 4th floor still undergoing renovation so loud drilling and hammering noise from there starting 10am. However, room are spacious and about 20 hotel parking lots available.
Stayed 2 nights in Sep 2018
Verified review

10/10 Excellent

MICHAEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great say and I'm happy...

Value for money, consider 3 star hotel for me... consider nice location for me too as I'm driving, but a bit hassle if walking to town center for local hawker food, nice sea view from hotel's room and you can see sunrise... delicious breakfast at hotel's cafe... air-cond is cold... definitely will visit again and highly recommended... hope this hotel will operate as far as possible to become one of the long-time historical hotel...
Stayed 2 nights in Jun 2018
Verified review

6/10 Okay

Kathy

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Nearby the beach

Nice staff but the hotel are too old which is only good for budget hotel that you are looking for.
Stayed 4 nights in Jun 2018
Verified review

8/10 Good

Kit Leung

Location is good and is quite accessible to city centre. Lack of room facilities, e.g. no hair dryer, no hot pot and the lighting is very poor. There is only one bulb at ceiling center in the room.
Stayed 3 nights in May 2018
Verified review

6/10 Okay

Yvonne

Disliked: Cleanliness, room comfort
Cleanliness too bad...
Verified review

2/10 Terrible

apez

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Teribble and dirty hotel

My room was so terrible and dirty.toilet bowl very dirty and water heater not functioning.floor and bed dusty
Verified review

4/10 Poor

OK

Liked: Property conditions & facilities

Faulty Door Lock

Troublesome
Stayed 2 nights in Jun 2017
Verified review

2/10 Terrible

Gary

Disliked: Property conditions & facilities, room comfort

Spare yourself the disappointment

It may be called The Hotel Regal, but please take my word that there is nothing remotely regal about this place. A more fitting name might be The Hotel Disappointment. Their advert on Expedia claims that "every room has a minibar." So where was mine, hiding under the floorboards? And what about "all rooms have rainfall showerheads"? Where was mine? Their Expedia advert also claims that the Hotel Disappointment is "a 3 Star Penang Hotel". Well that being the case, a backpacker hostel would have to be worthy of 2 Stars because this hotel is only a marginal step up from that. The hotel is basically a decade or two overdue for a refurb. The aircon adjustment dial on the wall in my room looks like something from the 1960s, and functions as well as you'd expect it to from that era - even lying on top of my bed sheets free of all clothing I was just about below the threshold for breaking sweat. The decor is Drab, with a capital D. There's grime on the walls and plug sockets, cheap, tasteless furniture. A TV with 6 channels: 2 with no signal strength; the other 4 with tacky non-English drivel. The breakfast that they serve is an insult to the word "breakfast" - this really is in league with your run-of-the-mill backpacker joint and basically just pitiful. Now I'm not comparing this to the Marriott - I'm comparing this to other Penang hotels in this very price range which are within 400 metres from this putrid attempt at a hotel. It simply has no right being in this price range
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice

Arrive late @ 10pm, being told no room but guest what, they upgraded us into 2 queens bed room. That was awesome !!!
Verified review

4/10 Poor

Albert

Disliked: Cleanliness, property conditions & facilities, room comfort

The hotel looks good from the outside.

Cigarettes smoke smell all over until inside the room. Bathroom not clean.
Verified review

4/10 Poor

ANDREW KHOR

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

not recommed to friend

no shampoo,toilet dirty,air condition not cool at all
Verified review

2/10 Terrible

Harzimi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never Ever Stay At This Hotel

From the outside, the hotel looks so old & outdated. Does not seem to be maintained at all. When I checked in, I got a room with a room door that does not work. The hotel staff said that the system was down. So, everytime I wanted to enter the room, I had to ask the staff at the counter to open it. Imagine doing this for 2 days straight! What was even worse was the room had no air-conditioning. I complained to the hotel staff several times with hardly any action taken. Finally, they gave me a new room only after they admitted they could not do anything alse about the room. The hotel has a club/disco bar on the bottom floor. The noise could be heard even if you are on the 3rd & 4th floor! You can see drunkards come out & into the hotel with ease. Definitely not suitable if you are staying at this hotel with small children. The room itself was very dirty, the bed was uncomfortable, the towel was dirty, even the bed sheets seemed to be not washed! How can the hotel expect people to stay here in those kind of conditions? The only good thing about the hotel is the location as it is in the middle of Georgetown, so it is quite walkable to go anywhere nearby. Overall, never stay at this hotel, ever. I had no choice as this was the only budget hotel left available for a last minute booking during the Chinses New Year holidays in Georgetown. Probably one of the worst hotels I have ever been to. Period!
Verified review

4/10 Poor

khairil

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Bad Facilities in the room

Uncle (receptionist) should know how to greet a guest, his face show unhappy mood. Aircond in room 301 cant control the tempreture. Phone line disconnected, unable to call for help. TV was diffuclt to swith on or off. Cant use Access card to enter room , keep ask staff to assist us.