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Hotel Pen Mutiara

3.0 star property
Hotel in George Town with a coffee shop and a restaurant

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Photo gallery for Hotel Pen Mutiara

Outdoor pool
Superior Double or Twin Room | Desk, laptop workspace, iron/ironing board, free WiFi
Shower, free toiletries, hair dryer, towels
Superior Double or Twin Room | Desk, laptop workspace, iron/ironing board, free WiFi
Exterior

Reviews

5.8 out of 10

Popular amenities

  • Room service
  • Breakfast available
  • Housekeeping
  • Parking included
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | Desk, laptop workspace, iron/ironing board, free WiFi

Deluxe Double or Twin Room

Highlights

Air conditioning
Refrigerator
LCD TV
Private bathroom
Hair dryer
Coffee/tea maker
Electric kettle
Free bottled water
  • Sleeps 2
  • 2 Twin Beds

Family Suite, 2 Queen Beds

Highlights

Air conditioning
Refrigerator
LCD TV
Private bathroom
Hair dryer
Coffee/tea maker
Electric kettle
Free bottled water
  • Sleeps 4
  • 2 Queen Beds

Family Suite, Multiple Beds

Highlights

Air conditioning
Refrigerator
LCD TV
Private bathroom
Hair dryer
Coffee/tea maker
Electric kettle
Free bottled water
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Family Triple Room, Multiple Beds

Highlights

Air conditioning
Refrigerator
LCD TV
Private bathroom
Hair dryer
Coffee/tea maker
Electric kettle
Free bottled water
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | Desk, laptop workspace, iron/ironing board, free WiFi

Superior Double or Twin Room

Highlights

Air conditioning
Refrigerator
LCD TV
Private bathroom
Hair dryer
Coffee/tea maker
Electric kettle
Free bottled water
  • Sleeps 2
  • 2 Twin Beds

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Exterior

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About the neighborhood

Map
Wisma Nelayan Pelabuhan LKIM, George Town, Pulau Pinang, 11960

What's nearby

  • Queensbay Mall - 5 min drive - 3.6 miles
  • RECSAM and Institute Pendidikan Guru - 7 min drive - 4.3 miles
  • Penang International Sports Arena - 7 min drive - 4.1 miles
  • University of Science-Malaysia - 9 min drive - 5.5 miles
  • KOMTAR - 16 min drive - 10.9 miles

Getting around

  • Penang Sentral - 29 min drive
  • Penang Intl. Airport (PEN) - 16 min drive

Restaurants

  • ‪Zui Long Kopitiam - ‬17 min walk
  • ‪NSN Kopitiam - ‬14 min walk
  • ‪Pretty Good Cafe 美好美食中心 - ‬14 min walk
  • ‪Kim Poh Roasted Chicken & Duck Rice （金寶燒臘雞鴨專賣店） - ‬14 min walk
  • ‪Nasi Kandar Makbul - ‬14 min walk

About this property

Hotel Pen Mutiara

Hotel near Queensbay Mall
Hotel Pen Mutiara provides amenities like a coffee shop/cafe and a restaurant. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • Local cuisine breakfast (surcharge), a roundtrip airport shuttle (surcharge), and an elevator
  • Luggage storage and smoke-free premises
Room features
All guestrooms at Hotel Pen Mutiara feature perks such as laptop-friendly workspaces and air conditioning, as well as amenities like free WiFi and free bottled water.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • LCD TVs with satellite channels
  • Refrigerators, electric kettles, and daily housekeeping

Languages

English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Free offsite parking
  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily local cuisine breakfast available 8:00 AM to 10:00 AM for a fee: MYR 15 for adults and MYR 12 for children
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • In-room refrigerator

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for local cuisine breakfast: approximately MYR 15 for adults and MYR 12 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Hotel Pen Mutiara George Town
Hotel Hotel Pen Mutiara
Pen Mutiara George Town
Pen Mutiara
Hotel Hotel Pen Mutiara George Town
George Town Hotel Pen Mutiara Hotel
Hotel Pen Mutiara Hotel
Hotel Pen Mutiara George Town
Hotel Pen Mutiara Hotel George Town

Frequently asked questions

Is Hotel Pen Mutiara pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Pen Mutiara?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Hotel Pen Mutiara?

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM. After-hours check-in is not available.

What time is check-out at Hotel Pen Mutiara?

Check-out is at noon.

Does Hotel Pen Mutiara provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hotel Pen Mutiara located?

Located in Bayan Lepas, this hotel is within 6 mi (10 km) of Penang International Sports Arena, Snake Temple, and RECSAM and Institute Pendidikan Guru. Pantai Teluk Bayu and Queensbay Mall are also within 9 mi (15 km).

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Hotel Pen Mutiara Reviews

Reviews

5.8
Rating 10 - Excellent. 1 out of 7 reviews
Rating 8 - Good. 0 out of 7 reviews
Rating 6 - Okay. 4 out of 7 reviews
Rating 4 - Poor. 1 out of 7 reviews
Rating 2 - Terrible. 1 out of 7 reviews

6.4/10

Cleanliness

7.2/10

Staff & service

5.4/10

Amenities

5.6/10

Property conditions & facilities

Reviews

6/10 Okay

Noor Hanis

Liked: Cleanliness, room comfort
Stayed 3 nights in Jul 2020

6/10 Okay

Takashi

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

6/10 Okay

IsmailHani

Disliked: Property conditions & facilities
Late check out time
Stayed 1 night in Sep 2019

10/10 Excellent

Ahmad Fazli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding

The food was outstanding, spacious room, good staff. Value for money.
Stayed 2 nights in Aug 2019

6/10 Okay

Verified traveler

Liked: Staff & service
kolam tak best
Stayed 1 night in Jul 2019

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Beyond words and thoughts

Check-in and Service staff is swift and efficient. Other than that, all fail beyond words... Arrived midnight, no proper signage to led to hotel lobby (its a Restaurant and Hotel). Given room 202, went up and realized the corridor w/o air-con, hence smell linger. Went into the room, stuffy and smelly, even the free water bottles r warm! Spacious room but it doesn't help with a extremely lousy and loud air-con, which need around 1/2hr to cool the room. Dusty floor, no telephone, 8 local tv channels to choose... Slept and woke up by water droplets hitting on me from air-con. Since no phone, i pack up all my stuff, went down to request room change to 210. Same room conditions w/o water droplets. Its explain why Agoda doesn't have this hotel as recommendation. Hotel.com should follow.
Stayed 1 night in Jun 2019

4/10 Poor

Tg

Disliked: Amenities, property conditions & facilities
Aircon was not working well in the first 8hours after checking in and the noise was extremely distracting at night. Like other review mentioned the towel was poorly stained with many black marks on it. Booked a shuttle service and cancelled afterward with the receptionist but the taxi driver still appeared on 2nd day, failure in communication. Location is the 15min away from airport but nothing in surrounding.
Stayed 1 night in Apr 2019