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Hotel NEO+ Penang by ASTON

3.5 star property
Hotel with free parking, steps from Hin Bus Depot Art Centre

Choose dates to view prices

Photo gallery for Hotel NEO+ Penang by ASTON

Outdoor pool
Exterior
Sundeck
Cafe
View from room
Hotel NEO+ Penang by ASTON is centrally located, featuring a restaurant, coffee shop, gym, and pool. Guests can visit the nearby Hin Bus Depot Art Centre. Free in-room WiFi and attentive staff ensure a comfortable stay, making it a great base for exploring Penang.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Room service

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Deluxe Room

Deluxe Room | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room

8.8 out of 10
Excellent
(6 reviews)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Premium bedding
Hair dryer
Private bathroom
Coffee/tea maker
Electric kettle
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Family Room | 1 bedroom, premium bedding, minibar, in-room safe

Family Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Premium bedding
Hair dryer
Private bathroom
Coffee/tea maker
Electric kettle
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Superior Double

Superior Double | 1 bedroom, premium bedding, minibar, in-room safe

Superior Double

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Premium bedding
Hair dryer
Private bathroom
Coffee/tea maker
Electric kettle
  • 21 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite | 1 bedroom, premium bedding, minibar, in-room safe

Junior Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Premium bedding
Hair dryer
Private bathroom
Coffee/tea maker
Electric kettle
  • 38 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin

Superior Twin | 1 bedroom, premium bedding, minibar, in-room safe

Superior Twin

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Premium bedding
Hair dryer
Private bathroom
Coffee/tea maker
Electric kettle
  • 21 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

1 bedroom, premium bedding, minibar, in-room safe

Superior Double Room

  • Sleeps 2

View all photos for Superior Twin Room

1 bedroom, premium bedding, minibar, in-room safe

Superior Twin Room

  • Sleeps 2

View all photos for Deluxe Room

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room

  • Sleeps 2

View all photos for Family Room

1 bedroom, premium bedding, minibar, in-room safe

Family Room

  • Sleeps 2

View all photos for Junior Suite

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite

  • Sleeps 2

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About the neighborhood

Map
68 Jalan Gurdwara, George Town, Penang, 10300

What's nearby

  • KOMTAR - 2 min walk - 0.1 miles
  • Chit Tiau Lor Ban San - 7 min walk - 0.4 miles
  • Swettenham Pier Cruise Terminal - 3 min drive - 1.5 miles
  • Gurney Drive - 3 min drive - 1.5 miles
  • Gurney Plaza - 5 min drive - 2.4 miles

Getting around

  • Penang Sentral - 26 min drive
  • Penang Intl. Airport (PEN) - 24 min drive

Restaurants

  • ‪Drunken Gelato - ‬1 min walk
  • ‪Starbright Coffee - ‬2 min walk
  • ‪Sweetbar Cafe - ‬1 min walk
  • ‪Gama Hawker Stalls - ‬2 min walk
  • ‪Art & Soul Café - ‬1 min walk

About this property

Hotel NEO+ Penang by ASTON

Hotel near KOMTAR
Located close to Hin Bus Depot Art Centre and Chit Tiau Lor Ban San, Hotel NEO+ Penang by ASTON provides a coffee shop/cafe, laundry facilities, and a bar. Be sure to enjoy a meal at Lemongrass, the on-site restaurant. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym.
Other perks include:
  • An outdoor pool
  • Free self parking
  • Buffet breakfast (surcharge), a 24-hour front desk, and concierge services
  • Luggage storage, a banquet hall, and an elevator
  • Guest reviews speak highly of the helpful staff
Room features
All 196 rooms boast comforts such as premium bedding and air conditioning, in addition to perks like free WiFi and safes.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Electric kettles, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: MYR 31.80 for adults and MYR 16 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Art and Soul Cafe
  • Lemongrass

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 90.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MYR 31.80 for adults and MYR 16 for children
  • Rollaway bed fee: MYR 90.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and outdoor lighting

Property is also known as

Hotel NEO Penang George Town
NEO Penang
Hotel NEO+ Penang George Town
NEO Penang George Town
Hotel NEO+ Penang
Neo Penang By Aston
Hotel NEO+ Penang by ASTON Hotel
Hotel NEO+ Penang by ASTON George Town
Hotel NEO+ Penang by ASTON Hotel George Town

Frequently asked questions

Does Hotel NEO+ Penang by ASTON have a pool?

Yes, this property has an outdoor pool.

Is Hotel NEO+ Penang by ASTON pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel NEO+ Penang by ASTON?

Self parking is free at this property.

What time is check-in at Hotel NEO+ Penang by ASTON?

Check-in start time: 2:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel NEO+ Penang by ASTON?

Check-out is at noon.

Where is Hotel NEO+ Penang by ASTON located?

Located in Downtown George Town, this hotel is steps from Hin Bus Depot Art Centre and KOMTAR. Chit Tiau Lor Ban San is 0.4 mi (0.6 km) away.

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Reviews

Hotel NEO+ Penang by ASTON Reviews

8.0

Very Good

8.2

Cleanliness

8.0

Location

8.0

Staff & service

8.4

Eco-friendliness

8.0

Property conditions & facilities
Rating 10 - Excellent. 248 out of 937 reviews
Rating 8 - Good. 460 out of 937 reviews
Rating 6 - Okay. 184 out of 937 reviews
Rating 4 - Poor. 28 out of 937 reviews
Rating 2 - Terrible. 17 out of 937 reviews

Reviews

6/10 Okay

Surin Raj

Disliked: Amenities, property conditions & facilities
Good location. Rooms are clean and huge but poorly lit. Very basic gym
Stayed 3 nights in Oct 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again.

Very welcoming reception staff, comfortable, clean room. Pool area nice, excellent location, quiet room.
Stayed 2 nights in Jan 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay. Friendly staffs
Stayed 1 night in Aug 2024

8/10 Good

ROZANI

Liked: Cleanliness, staff & service, property conditions & facilities
Good location and walkable to nearby malls and restaurant.
Stayed 1 night in Mar 2024

10/10 Excellent

Kim kwan

Liked: Cleanliness, staff & service, amenities
nice rooftop pool, good location
Stayed 1 night in Nov 2024

10/10 Excellent

kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy bed, nice pool. Would stay again
Stayed 1 night in Jan 2024

8/10 Good

michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient clean. Good bed
Stayed 1 night in Feb 2025

10/10 Excellent

Hyojeong

Liked: Cleanliness, staff & service, amenities
good rotation and very nice 👍
Stayed 4 nights in Jan 2025

10/10 Excellent

Vijay

Liked: Cleanliness, staff & service, property conditions & facilities
Zafe, quiet but cenyrally located.
Stayed 3 nights in Apr 2023

6/10 Okay

Ariel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very clean and it is located in a central location. The room is a little small. Wish the room can be bigger :))
Stayed 2 nights in Sep 2024

6/10 Okay

MARJA

Liked: Cleanliness, property conditions & facilities, room comfort

Good hotel for a short stay

Economic hotel close to big shopping centers. Many food streets in the walking distance. Very strict rules for the use of their swimming pool.
Stayed 7 nights in Jan 2024

6/10 Okay

kathrine

Liked: Staff & service
It's alright. Staff are friendly.
Stayed 3 nights in Jan 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near to komtar
Stayed 1 night in Feb 2020

8/10 Good

Saifulhafizam

Liked: Cleanliness, property conditions & facilities
Love the room design, cleanliness. Only thing there is no bfast available..
Stayed 1 night in Jul 2022

10/10 Excellent

Antti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really good hotel!

Great service. Great location. Very nice compact and modern room. Wifi worked great. Very nice poolside area. Breakfast buffet has a wide selection. There’s a water dispenser with reverse osmosis system in the hallways - that’s really cool and reduces huge amount of plastic bottles waste!
Stayed 4 nights in Feb 2020

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nights at neon

6 nights solo . Very nice modern spacious quiet room . Hotel is in a great location . Good breakfast choices , busy at times . Nice roof top pool also busy at times with kids . Gym is no good apart from one good treadmill .
View from my room
Nice modern room
Rooftop pool, busy sometimes
Stayed 4 nights in Mar 2024

8/10 Good

Shook Fong

Liked: Cleanliness, staff & service, property conditions & facilities
good location. restaurant does not meet up market standards

10/10 Excellent

GAVIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great plug-in adapters for global travellers. Nice idea to have water in hallway to conserve on plastic bottles.
Stayed 2 nights in Oct 2022

8/10 Good

MOGAMAT

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 6 nights in Dec 2024

6/10 Okay

Suzie

the location was convenient, we did feel safe, the room cleanliness was only average, the pool was to be closed for maintenance, however they should have posted that on the website when booking, because when you're melting from the heat and humidity and can't have a swim in the hotel which you booked because it had a pool, this was very disappointing
Stayed 7 nights in Jul 2024

10/10 Excellent

Li Li

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Big room, very good for those with cars (parking)

Best for those who needs parking. Room was big... Perhaps the hotel can paint their walls a bit to improve their corridor conditions and do give extra pillows and slippers in the room? Tq.
Stayed 1 night in Jun 2023

6/10 Okay

Moe

Liked: Cleanliness
No bottled water supply. Look like most Indian people staying, noisy at corridor walk way due to cheap door installed. One of best located at and walking distant of all kind of foods, Penang one of best prawn noodle shop near by. Three shopping malls building tied up with bridges.
Stayed 1 night in Sep 2023

6/10 Okay

Verified traveler

Stayed on 22nd floor. The water pressure is horrible so you dont get much water in your shower. It is time for them to replace the towels with new ones too.
Stayed 3 nights in Dec 2021

8/10 Good

Mei Yeng

Liked: Cleanliness, staff & service, property conditions & facilities
Overall was good stay. Just the shower area need to be improved, the width of the shower screen is narrow causing the kept flowing out causing the entire toilet area all wet. We rented a scooter and parked overnight at the hotel designated parking, unfortunately the stray cat scratched the bike’s seat causing us to pay for extra for damages. Hope you could look into this matter.
Stayed 2 nights in Jul 2023

6/10 Okay

Sebastian

Liked: Cleanliness, staff & service
After taking a shower, the toilet becomes flooded. The water pressure is quite weak and the sink is kinda choked
Stayed 1 night in Nov 2023

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