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Hotel NEO+ Penang by ASTON

3.5 star property
Hotel with free parking, steps from Hin Bus Depot Art Centre

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Photo gallery for Hotel NEO+ Penang by ASTON

Outdoor pool
Lobby lounge
View from room
Exterior
Lobby sitting area

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Room service

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Junior Suite

Junior Suite | 1 bedroom, premium bedding, minibar, in-room safe

Junior Suite

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Premium bedding
Private bathroom
Hair dryer
Coffee/tea maker
Electric kettle
  • 38 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Family Room | 1 bedroom, premium bedding, minibar, in-room safe

Family Room

Highlights

Air conditioning
Flat-screen TV
Premium bedding
Separate bedroom
Private bathroom
Hair dryer
Coffee/tea maker
Electric kettle
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Deluxe Room

Deluxe Room | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room

Highlights

Air conditioning
Flat-screen TV
Premium bedding
Separate bedroom
Private bathroom
Hair dryer
Coffee/tea maker
Electric kettle
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double

Superior Double | 1 bedroom, premium bedding, minibar, in-room safe

Superior Double

Highlights

Air conditioning
Flat-screen TV
Premium bedding
Separate bedroom
Private bathroom
Hair dryer
Coffee/tea maker
Electric kettle
  • 21 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin

Superior Twin | 1 bedroom, premium bedding, minibar, in-room safe

Superior Twin

Highlights

Air conditioning
Flat-screen TV
Premium bedding
Separate bedroom
Private bathroom
Hair dryer
Coffee/tea maker
Electric kettle
  • 21 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room

  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

1 bedroom, premium bedding, minibar, in-room safe

Family Room

  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Superior Double Room

1 bedroom, premium bedding, minibar, in-room safe

Superior Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

1 bedroom, premium bedding, minibar, in-room safe

Superior Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Neo Room

1 bedroom, premium bedding, minibar, in-room safe

Neo Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

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About the neighborhood

Map
68 Jalan Gurdwara, George Town, Penang, 10300

What's nearby

  • Hin Bus Depot Art Centre - 1 min walk - 0.0 miles
  • KOMTAR - 2 min walk - 0.1 miles
  • Penang Times Square - 3 min walk - 0.2 miles
  • Chit Tiau Lor Ban San - 7 min walk - 0.4 miles
  • Gurney Drive - 3 min drive - 1.5 miles

Getting around

  • Penang Sentral - 26 min drive
  • Penang Intl. Airport (PEN) - 24 min drive

Restaurants

  • ‪Starbright Coffee - ‬2 min walk
  • ‪Four Leaves Bakery - ‬3 min walk
  • ‪Kirin Sushi 麟。日式料理 - ‬2 min walk
  • ‪Nasi Kandar Hajah Mydin - ‬2 min walk
  • ‪Lé 楽 - ‬1 min walk

About this property

Hotel NEO+ Penang by ASTON

Hotel near KOMTAR
Located close to Hin Bus Depot Art Centre and Chit Tiau Lor Ban San, Hotel NEO+ Penang by ASTON provides a coffee shop/cafe, laundry facilities, and a bar. Be sure to enjoy a meal at Lemongrass, the on-site restaurant. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym.
Other perks include:
  • An outdoor pool
  • Free self parking
  • Buffet breakfast (surcharge), a 24-hour front desk, and luggage storage
  • An elevator, a banquet hall, and smoke-free premises
  • Guest reviews speak highly of the helpful staff
Room features
All 196 rooms boast comforts such as premium bedding and air conditioning, in addition to perks like free WiFi and safes.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Electric kettles, daily housekeeping, and desks

Languages

English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: MYR 31.80 for adults and MYR 16 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Art and Soul Cafe
  • Lemongrass

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 90.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MYR 31.80 for adults and MYR 16 for children
  • Rollaway bed fee: MYR 90.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and outdoor lighting

Property is also known as

Hotel NEO Penang George Town
NEO Penang
Hotel NEO+ Penang George Town
NEO Penang George Town
Hotel NEO+ Penang
Neo Penang By Aston
Hotel NEO+ Penang by ASTON Hotel
Hotel NEO+ Penang by ASTON George Town
Hotel NEO+ Penang by ASTON Hotel George Town

Frequently asked questions

Does Hotel NEO+ Penang by ASTON have a pool?

Yes, this property has an outdoor pool.

Is Hotel NEO+ Penang by ASTON pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel NEO+ Penang by ASTON?

Self parking is free at this property.

What time is check-in at Hotel NEO+ Penang by ASTON?

Check-in start time: 2:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel NEO+ Penang by ASTON?

Check-out is at noon.

Where is Hotel NEO+ Penang by ASTON located?

Located in Downtown George Town, this hotel is steps from Hin Bus Depot Art Centre and KOMTAR. Chit Tiau Lor Ban San is 0.4 mi (0.6 km) away.

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Hotel NEO+ Penang by ASTON Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 243 out of 924 reviews
Rating 8 - Good. 455 out of 924 reviews
Rating 6 - Okay. 181 out of 924 reviews
Rating 4 - Poor. 28 out of 924 reviews
Rating 2 - Terrible. 17 out of 924 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
Well run hotel, helpful staff. Lots of great bars, restaurants, and grocery stores nearby.
Stayed 1 night in May 2025

8/10 Good

Seng Hooi

Liked: Cleanliness, staff & service, property conditions & facilities
The room facility was good, location good too
Stayed 1 night in May 2025

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Delicious breakfast, excellent housekeeping, friendly and polite staff.
Stayed 7 nights in Mar 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was amazing, location is very
Stayed 1 night in Apr 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great stay
Stayed 4 nights in Feb 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Good location, comfortable and clean room, convience store in the lobby, and reasonable rate. I would stay here again.
Stayed 3 nights in Feb 2025

10/10 Excellent

Jia Yong

Liked: Cleanliness, staff & service, property conditions & facilities
Private parking garage
Stayed 1 night in Apr 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again.

Very welcoming reception staff, comfortable, clean room. Pool area nice, excellent location, quiet room.
Stayed 2 nights in Jan 2025

8/10 Good

michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient clean. Good bed
Stayed 1 night in Feb 2025

10/10 Excellent

Geoffrey

Liked: Cleanliness, property conditions & facilities, room comfort

Nice clean room

Clean, quiet room with friendly staff. The hotel has water dispensers in the hallway to reduce plastic waste. Centrally located in George Town.
Stayed 3 nights in Feb 2025

10/10 Excellent

Hyojeong

Liked: Cleanliness, staff & service, amenities
good rotation and very nice 👍
Stayed 4 nights in Jan 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel and area

It's a good hotel. All what you need is reachable within 3-5 minutes The pool was very great
Stayed 3 nights in Dec 2024

8/10 Good

Bing-Hao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient place

The shower in the bathroom is fixed, which is not very convenient to use, but everything else is pretty good.
Stayed 2 nights in Jan 2025

8/10 Good

Christine S K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

Good location to get about in George town. Plenty of lical street food within walking distance. Water dispenser along the corridor if each level. Good view of the city skyline at the swimming pool level. ( top floor).Room is compact. Reasonably priced for size of room. Will stay there again.
Stayed 2 nights in Feb 2025

10/10 Excellent

Kim kwan

Liked: Cleanliness, staff & service, amenities
nice rooftop pool, good location
Stayed 1 night in Nov 2024

8/10 Good

XUE WEI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good, location wise is very convenient,many places is walkable, also got hotel own parking which is very convenient too .... The room consider big and comfort but the room is quite dark / yellowish,I think add two more lights will be better 😅
Stayed 2 nights in Feb 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at the Neo as the rooms were large, very comfortable, quiet and the cleaners did a great job each day. Thank you.
Stayed 10 nights in Jan 2025

10/10 Excellent

rahman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay and clean
Stayed 1 night in Apr 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Solo Travelling

Very pleasant stay, great location, great facilities. Rooftop pool was clean and had beautiful views. Very good quality room for the price. Thieva and Eila at reception very nice and very helpful throughout my stay.
Stayed 4 nights in Nov 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay. Friendly staffs
Stayed 1 night in Aug 2024

8/10 Good

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities
Room and bed was good..wifi & shower good.breakfast good...pool above average..... 1 elevator not working so was slow...the gym was a joke..should not say there is a gym...worked out off site..
Stayed 5 nights in Jan 2025

10/10 Excellent

Huck

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, clean hotel, nice rooftop pool, fantastic price and will definitely come back again.
Stayed 2 nights in Jun 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ambience and convenient to shopping and food places just marvelous
Stayed 3 nights in Jun 2024

8/10 Good

Charanjit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean bed sheets

Great stay!
Stayed 1 night in May 2024