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Hotel Equatorial Penang

5.0 star property
Art Deco hotel with 5 restaurants and airport shuttle service

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Photo gallery for Hotel Equatorial Penang

Outdoor pool, open 7:00 AM to 9:00 PM, free cabanas, pool umbrellas
Property grounds
Balcony view
Lobby
Presidential Suite | Premium bedding, down comforters, pillowtop beds, minibar

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Pool
  • Free airport shuttle
  • Bar
  • Spa
  • Housekeeping

Room options

Available filters for rooms
Showing 8 of 8 rooms

Deluxe Room, 1 King Bed, Pool View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Pillowtop bed
  • Golf view
  • Sleeps 4
  • 1 King Bed

Premier Room, 1 King Bed

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Twin Beds, Pool View

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
  • Golf view
  • Sleeps 4
  • 2 Twin Beds

Suite (Senator, Main Wing)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Twin Beds, Pool View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Pillowtop bed
  • Golf view
  • Sleeps 4
  • 2 Twin Beds

Premier Suite

Highlights

Balcony
Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 King Bed, Pool View (Club Premier King)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
LCD TV
  • Golf view
  • Sleeps 2
  • 1 King Bed

Club Room

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
LCD TV
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
1 Jalan Bukit Jambul, Bayan Lepas, George Town, Penang, 11900

What's nearby

  • RECSAM and Institute Pendidikan Guru - 15 min walk - 0.9 miles
  • Penang International Sports Arena - 16 min walk - 0.9 miles
  • University of Science-Malaysia - 5 min drive - 1.7 miles
  • Queensbay Mall - 5 min drive - 2.4 miles
  • TESCO - 8 min drive - 4.8 miles

Getting around

  • Penang Sentral - 28 min drive
  • Penang Intl. Airport (PEN) - 16 min drive

Restaurants

  • ‪Pecel Lele Ibu - ‬15 min walk
  • ‪New Cathay Cafe - ‬4 min drive
  • ‪Pokok Ceri - ‬19 min walk
  • ‪The Roost - ‬7 min walk
  • ‪Double Good Restaurant - ‬3 min drive

About this property

Hotel Equatorial Penang

Luxury family-friendly hotel near Queensbay Mall
Take advantage of a free roundtrip airport shuttle, an adjacent golf course, and a swim-up bar at Hotel Equatorial Penang. Get out on the links at this hotel and enjoy amenities such as a driving range and a restaurant with golf course views. For some rest and relaxation, visit the sauna or steam room, and indulge in a facial, aromatherapy, or reflexology. At the 5 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and international cuisine. Fitness classes are offered at the gym; other things to do include racquetball/squash. In addition to a poolside bar and a terrace, guests can connect to free WiFi in public areas.
You'll also enjoy the following perks during your stay:
  • An outdoor pool and a children's pool, with free cabanas, sun loungers, and pool umbrellas
  • Free self parking
  • Limo/town car service, buffet breakfast (surcharge), and 2 outdoor tennis courts
  • An electric car charging station, express check-out, and express check-in
Room features
All 413 individually furnished rooms feature comforts such as 24-hour room service and premium bedding, in addition to perks like pillow menus and laptop-compatible safes.
Extra conveniences in all rooms include:
  • Pillowtop mattresses, down comforters, and rollaway/extra beds (surcharge)
  • Rainfall showers, separate tubs/showers, and free toiletries
  • LCD TVs with premium channels
  • Wardrobes/closets, coffee/tea makers, and daily housekeeping

Languages

Chinese (Mandarin), English, Indonesian, Malay

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free roundtrip airport shuttle from 5:00 AM to 6:00 PM at scheduled times
  • Airport shuttle available during limited hours
  • Free area shuttle
  • Free shopping center shuttle
  • Limo/town car service
  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: MYR 55 for adults and MYR 34 for children
  • 5 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Golden Phoenix
  • Kampachi
  • nada lama
  • nadaba
  • The View

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor tennis courts
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Golf
  • Golf carts
  • Golf driving range
  • Gym
  • Hot tub
  • Optional golf privileges
  • Outdoor pool
  • Racquetball/squash
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Babysitting
  • Children's pool
  • Free area shuttle
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 19 meeting rooms
  • Computer station
  • Conference center

Outdoors

  • Free pool cabanas
  • Garden
  • On the bay
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Detox wraps
  • Facials
  • Hot stone massages
  • In-room massages
  • Outdoor treatment areas
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Lever door handles
  • Phone accessibility kit
  • Raised toilet seat
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 12 floors
  • 2 buildings
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 1989
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The check-in location differs from the property location; go to: [Equator Club Lounge]
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 150.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 200 per night
  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MYR 55 for adults and MYR 34 for children
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MYR 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 9:00 PM
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Equatorial Hotel
Equatorial Hotel Penang
Equatorial Penang
Equatorial Penang Hotel
Hotel Equatorial
Hotel Equatorial Penang
Hotel Penang Equatorial
Penang Equatorial
Penang Equatorial Hotel
Penang Hotel Equatorial
Equatorial Penang Bayan Lepas
Hotel Equatorial Penang Bayan Lepas
Hotel Equatorial Penang George Town
Equatorial Penang George Town
Hotel Equatorial Penang Bayan Lepas
Equatorial Penang Bayan Lepas
Hotel Equatorial Penang Hotel
Hotel Equatorial Penang George Town
Hotel Equatorial Penang Hotel George Town

Frequently asked questions

Does Hotel Equatorial Penang have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 7:00 AM–9:00 PM.

Is Hotel Equatorial Penang pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Equatorial Penang?

Self parking is free at this property.

What time is check-in at Hotel Equatorial Penang?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at Hotel Equatorial Penang?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Hotel Equatorial Penang provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs 5 AM–6 PM at scheduled times.

Where is Hotel Equatorial Penang located?

This family-friendly George Town hotel is located near the airport, within 3 mi (5 km) of Penang International Sports Arena, RECSAM and Institute Pendidikan Guru and University of Science-Malaysia. Queensbay Mall and TESCO are also within 6 mi (10 km).

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Hotel Equatorial Penang Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 198 out of 440 reviews
Rating 8 - Good. 176 out of 440 reviews
Rating 6 - Okay. 46 out of 440 reviews
Rating 4 - Poor. 18 out of 440 reviews
Rating 2 - Terrible. 2 out of 440 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

weng joo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Environment is very beautiful and room is very clean
Stayed 2 nights in Jan 2021

8/10 Good

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
It would great if the management could seriously look into the compliance of wearing a proper outfit to the pool.
Stayed 2 nights in Dec 2020

10/10 Excellent

Verified traveler

Stayed 2 nights in Dec 2020

10/10 Excellent

Sab, Kuala Lumpur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb service from the staffs Well maintained Limited Breakfast choice
Stayed 2 nights in Dec 2020

6/10 Okay

Sukhdev Singh

Liked: Cleanliness
Disliked: Staff & service

Disappointed with the stay

Overall it was satisfactory. But for a 5 star hotel, they are really below mark. I think the service providers did their best within their means but there could be lack of proper supervision, management and leadership in this hotel. Rooms were clean, bathroom was clean, but the restaurant service was poor and also during breakfast time. Eg the waiter used his hand during toasting the bread. Also I gave the ice pack (used to store some special medicine while travelling) to be kept in the freezer as there was no freezer in the room. The refrigerator was inadequate to keep the ice pack cold. On the 4th day when I got it back, the ice pack had already melted as they did not put it in the freezer. The instruction that I gave to the Duty Manager (Farish) was not complied with. It was quite shocking. I would not recommend this hotel as a 5 star hotel mainly due to poor service and the attitude of the staff at the front desk who did not show the due care when I complained about the ice pack. I got the answer “the management having meeting”. I expected as least someone from the management should quickly come up to hear my complain when it is fresh. Feedback like this was very useful to the hotel but they lost the opportunity.
Stayed 3 nights in Dec 2020

10/10 Excellent

Tan Nee

Stayed 1 night in Oct 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Want to pamper yourself ?

Definitely the luxury hotel to go to in Penang....for a retreat ! The beautiful Bkt Jambul Golf course is just " next door " and Kampachi at lower ground serves Japanese cuisine choices including the wonderful wagyu beef !
Stayed 1 night in Sep 2020

10/10 Excellent

LogineeK, Kuala Lumpur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and great ambiance, excellent breakfast buffet! Helpful staffs, loved the jacuzzi beside the swimming pool. Felt very relaxed .
Stayed 2 nights in Jul 2020

10/10 Excellent

Muhammad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast buffet is excellent, room service is fast and professional; defenately staying there whenever visiting Penang.
Stayed 7 nights in Feb 2020

10/10 Excellent

Kan Tik

Stayed 1 night in Feb 2020

4/10 Poor

Sangmin

마운틴뷰라 별로였고 객실에 카펫이 깔려있어 먼지 알러지가 있는 저는 재채기때문에 고생했음.
Stayed 1 night in Feb 2020

10/10 Excellent

Brittany, Scottsdale, AZ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the waterfalls and gardens on the property. It was exquisite. The view of the golf course from my room was lovely.
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Food is good. However, hotel needs some upgrading works. 1) room smells musty. Probably because carpet is old 2) have some difficulty accessing room floor because hotel card doesn't work in one of the lift 3) room door knob needs repair
Stayed 1 night in Jan 2020

4/10 Poor

SUNG CHUL

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy with our stay. The kids loved it too. A great place to stay. Excellent condition, very very helpful staff. Their local knowledge is fantastic. Service is A++. Food is great too. All in all 6 out of 5 star. :)
Stayed 1 night in Dec 2019

10/10 Excellent

Jamuna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

iori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ホテルで仕事する方向き

ホテルで仕事をする方向き
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great property, clean, friendly and helpful staff.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hey!! I’m so glad to stay in this hotel!! All the things in this hotel is very well especially the staff serviced!! But still need to improve and check about the air conditioning in the room frequently ..
Stayed 2 nights in Dec 2019

6/10 Okay

Verified traveler

골프장이 보이는 뷰라 좋았습니다
Stayed 2 nights in Dec 2019

8/10 Good

Hi kwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Tom, Melbourne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great , but I really hate doing theses written reviews keep it expedia.
Stayed 2 nights in Nov 2019