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Hard Rock Hotel Penang

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Photo gallery for Hard Rock Hotel Penang

A resort pool area with a circular bar, lounge chairs, and a view of the beach and mountains. - Hard Rock Hotel Penang (George Town)
Property video
A wooden deck with lounge chairs and thatched umbrellas overlooking a beach. - Hard Rock Hotel Penang (George Town)
A hotel with multiple floors, surrounded by lush greenery and a beach. - Hard Rock Hotel Penang (George Town)
A dining area with a table set for four, a view of the sea through large windows, and a balcony with a railing. - Hard Rock Hotel Penang (George Town)
Luxury
5.0 star property
8.6

Excellent

Luxury family-friendly resort near Tropical Spice Garden

Located close to ESCAPE Adventureplay and Penang National Park, Hard Rock Hotel Penang provides free water park access, a nightclub, and a swim-up bar. Indulge in a manicure/pedicure, aromatherapy, and a massage at Rock Spa, the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and Asian cuisine. In addition to a beach bar and a poolside bar, guests can connect to free in-room WiFi.

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning

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Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Rock Royalty Seaview - Newly Renovated

Room

Rock Royalty Seaview - Newly Renovated

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Roxity Kids Suite

A hotel room with a bed, a small table with a lamp, a round ottoman, a shelf with decorative items, and a painting on the wall.

Roxity Kids Suite

  • Hill view
  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed
  • Free wired internet

View all photos for Poolview Deluxe Room

Room

Poolview Deluxe Room

10.0 out of 10
Exceptional
(2 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Free wired internet

View all photos for Deluxe Poolview - Newly renovated

A modern bedroom with a large bed, a decorative headboard, and a view of the outdoors.

Deluxe Poolview - Newly renovated

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Free wired internet

View all photos for Deluxe Seaview - Newly renovated

A modern bedroom with a large bed, a decorative headboard, and a view of the outdoors.

Deluxe Seaview - Newly renovated

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds
  • Free wired internet

View all photos for Deluxe Lagoon - Newly Renovated

A modern bedroom with a large bed, a decorative headboard, and a view of the outdoors.

Deluxe Lagoon - Newly Renovated

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Free wired internet

View all photos for Gold Seaview Suite - Newly Renovated

A modern hotel room with a large bed, a desk, and a seating area.

Gold Seaview Suite - Newly Renovated

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Hillview Deluxe Room

A hotel room with two beds, a desk, a chair, a guitar, and a large window with curtains.

Hillview Deluxe Room

8.6 out of 10
Excellent
(8 reviews)
  • Mountain view
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Free wired internet

View all photos for Seaview Deluxe Room

Room

Seaview Deluxe Room

9.2 out of 10
Wonderful
(7 reviews)
  • Sea view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds
  • Free wired internet

View all photos for Lagoon Deluxe Room

A hotel room with a large bed, a desk, a chair, and a view of an outdoor pool area.

Lagoon Deluxe Room

  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Free wired internet

View all photos for Studio Suite, 1 King Bed, Sea View

A hotel room with a bed, a desk, a chair, and a balcony with a view.

Studio Suite, 1 King Bed, Sea View

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 53 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

About the neighborhood

Located near the beach, Hard Rock Hotel Penang is in Batu Ferringhi, a neighborhood in George Town. Kek Lok Si Temple and KOMTAR are notable landmarks, and the area's natural beauty can be seen at Tropical Spice Garden and Penang National Park. Traveling with kids? Don't miss ESCAPE Adventureplay and Tropical Fruit Farm. Visit our George Town travel guide
View more Resorts in George Town
Map
Batu Ferringhi Beach, George Town, Penang, 11100

What's nearby

  • A sign for Tropical Spice Garden with a tropical flower design.
    Tropical Spice Garden
    2 min drive - 1.0 mile
  • A cityscape with a prominent tall building, a variety of colorful rooftops, and a clear blue sky with scattered clouds.
    KOMTAR
    22 min drive - 11.1 miles
  • A blue and yellow train on a stone bridge surrounded by lush greenery.
    Penang Hill
    36 min drive - 14.2 miles
  • Yahong Art Gallery
    9 min walk - 0.5 miles
  • Batu Feringghi Night Market
    1 min drive - 0.5 miles

Getting around

  • Penang Sentral
    60 min drive
  • Penang Intl. Airport (PEN)
    58 min drive

Restaurants

  • Ferringhi Heart Beach Club Malaysia
    8 min walk
  • Hard Rock Cafe Penang
    1 min walk
  • D'ferringhi Cuisine Matuya Izakaya @Ferringhi Bay
    8 min walk
  • Coconana
    10 min walk
  • Frandy Thai Kitchen
    9 min walk

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  • Spa
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Daily continental breakfast available 6:30 AM to 11:00 AM for a fee: MYR 70 for adults and MYR 35 for children
  • 2 restaurants
  • 3 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Hard Rock Cafe Penang
  • Lobby Bar
  • Pizzeria
  • Starz Diner

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Free water park
  • Full-service spa
  • Health club
  • Nightclub
  • Outdoor pool
  • Playground
  • Waterslide

Family friendly

  • Arcade/game room
  • Baby toys
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free water park access
  • High chair
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Vegetable garden

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Reflexology

Accessibility

  • No elevator

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Comprehensive food waste policy
  • Designated smoking areas
  • Locally sourced food prioritized
  • Some LED lighting used

Room amenities

Bedroom

  • Bed sheets provided
  • Free crib

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 50-inch LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from March 30 2026 to November 30 2027 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Select guestrooms
During renovations, the resort will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 461.0 per night
Free cribs are available on request at the property

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 200 per accommodation, per night
  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately MYR 70 for adults and MYR 35 for children
  • Rollaway bed fee: MYR 461.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's Kids Club is open only to children ages 4-12 years old.

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Does Hard Rock Hotel Penang have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Hard Rock Hotel Penang pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hard Rock Hotel Penang?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hard Rock Hotel Penang?

Check-out is at noon.

Where is Hard Rock Hotel Penang located?

This family-friendly George Town resort is located by the ocean, within 3 mi (5 km) of Tropical Spice Garden and ESCAPE Adventureplay.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hard Rock Hotel Penang Reviews

8.6

Excellent

8.8

Cleanliness

7.8

Location

8.8

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 490 out of 1002 reviews
Rating 8 - Good. 372 out of 1002 reviews
Rating 6 - Okay. 91 out of 1002 reviews
Rating 4 - Poor. 26 out of 1002 reviews
Rating 2 - Terrible. 23 out of 1002 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Suit room, pool facility, Spa is awesome
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
The room was very nice and clean and staff was very pleasant.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Best n nice place to stay, feel relax n good👍👍👍
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hard Rock Penang was lovely, from check in, to our whole trip the staff were amazing and very welcoming. The hotel was clean and amenities were good. The breakfast was amazing, really tasty and great choice. You can also get to Ferringhi Bay from the beach which saves so much time. Great location and great stay.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was sumptuous with many varieties. Staff members were very helpful and friendly. The pizzeria served very tasty Italian dishes besides pizza. Great location for beach access!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staffs very efficient and friendly
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Room : Clean The pool : Awesome The staff : incredible. Especially Nur Izzatie from Hard Rock Cafe Penang Service : Fender Guitar is a nice touch Overall : Cant wait to visit the place again
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room is very clean, all the staff very helpful and friendly and the facilities are very nice and welcoming.
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast buffet was great, enjoyed the pool. Staff were friendly. Rooms were nice and big. Was a little dampened due to the construction and renovation of another wing. Which we were warned about so thats no problem just not as serene as it could have been.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful staff and service… will definitely come back to the resort
Stayed 2 nights in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The place is clean and kids friendly
Stayed 2 nights in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, room comfort

Just perfect

It was just amazing, super comfortable, super relaxing and the staff are just gems, such a lucky hotel to have such an amazing group of people working for them
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Clean rooms.
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very pleasant, it was cozy and clean. Breakfast was excellent and incredibly varied. The hotel team has always been friendly, patient and helpful.
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
truly reflects the Rock Vibes. Everything is easy and near to access . The staff are friendly , the Burger from Hard Rock Cafe was amazing.
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful resort, easy access and seamless check in. Room was ready when we arrived early and we asked and received a late checkout without any extra expense. Staff were knowledgeable, courteous and helpful.
Stayed 3 nights in Mar 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
A bit noisy for our taste. Enjoyed the proximity to Penang National Park, Escape, and Entopia.
Stayed 4 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, room comfort
Service far superior to any other hotel. Great facilities for kids, by far the best in Penang. Rooms where a bit in need of renovation
Stayed 4 nights in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family friendly hotel and love how clean the hotel is! Swimming pool is a hit as well. Keep up the good work!
Stayed 2 nights in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Staff counter was awesome and went all the way to help me with the early check in so that my 5 yr old can take her nap as she was getting very cranky.
Stayed 1 night in Dec 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I went with my seven year old daughter and she loved the pool with slides and the very well organized Kids club. I found the food to be just so so but it is easy enough to order from Grab. Staff is friendly enough although the deposit and payment system could be easier. I would definitely recommend for families with children who need entertainment. Also very close to Escape Penang
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will definitely come back here. The hotel has everything- waterpark, swimming pool, resto, cafe and bar. The beach is just outside the gate and there’s a lot of water sports. What we don’t like was the noise due to ongoing renovation. But overall, we had fun specially my 11 year- old son.
Stayed 4 nights in Nov 2023
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
The check-in process was generally smooth as we were there only after 4pm. Staff were friendly and helpful. Room condition was decent but the water pressure at the shower was rather low and it wasn’t very hot. The bottled shower gel, shampoo etc was very hard to use, only a small amount comes out with every pump. We use the spa service during the stay and the experience was good. Like the hut by the beach as we could hear the waves while having the treatment done. Buffet Breakfast varieties were impressive but quality of certain stations such as the juices was rather disappointing.
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Liked: Room comfort

Potentially could be better.

The Hard Rock hotel Penang is starting to show its age. Overall is a good hotel that needs a lot of maintenance in the rooms and swimming pool. Staff were brilliant and with the exception of breakfast was really good. Breakfast tends to cater more for Asian guests, beef bacon or turkey ham just doesn’t cut it.
Stayed 7 nights in Mar 2024
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Nice modern hotel over looking the sea, was disappointed not to see clear blue sea as apparently they have removed a lot of sand in the sea and now its more murky so you don't know what's in the warer need to be careful of the jelly fish. The hotel reception staff were friendly smooth check in, nice room comfortable bed and good shower. Breakfast could get very busy, good selection to eat staff some days were too busy to greet you, around the pool at certain times of day you could hear the noise from children great for fanilues not so good for couples but some quiet sun bsthing areas to get away from it. The pool life guats was very good helped recommend thibgs to do Feetrah? Sorr
Stayed 6 nights in May 2025