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Frame Hotel

3.0 star property
Hotel with a 24-hour front desk, near Gurney Drive

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Photo gallery for Frame Hotel

City view from property
Standard Triple Room | In-room safe, desk, laptop workspace, iron/ironing board
Front of property
Lobby sitting area
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Standard Triple Room

Standard Triple Room | In-room safe, desk, laptop workspace, iron/ironing board

Standard Triple Room

Highlights

Air conditioning
LED TV
Hair dryer
Private bathroom
Coffee/tea maker
Free bottled water
Electric kettle
Satellite channels
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Family Suite, City View

Family Suite, City View | In-room safe, desk, laptop workspace, iron/ironing board

Family Suite, City View

Highlights

Air conditioning
LED TV
Separate bedroom
Hair dryer
Private bathroom
Coffee/tea maker
Free bottled water
Electric kettle
  • 40 sq m
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Triple Room, City View

Deluxe Triple Room, City View | In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Triple Room, City View

Highlights

Air conditioning
LED TV
Separate bedroom
Hair dryer
Private bathroom
Coffee/tea maker
Free bottled water
Electric kettle
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 Twin Bed and 1 King Bed

View all photos for Premier King

In-room safe, desk, laptop workspace, iron/ironing board

Premier King

Highlights

Air conditioning
LED TV
Separate bedroom
Hair dryer
Private bathroom
Coffee/tea maker
Free bottled water
Electric kettle
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Room

Deluxe King Room | In-room safe, desk, laptop workspace, iron/ironing board

Deluxe King Room

Highlights

Air conditioning
LED TV
Separate bedroom
Hair dryer
Private bathroom
Coffee/tea maker
Free bottled water
Electric kettle
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Twin Room

Highlights

Air conditioning
LED TV
Separate bedroom
Hair dryer
Private bathroom
Coffee/tea maker
Free bottled water
Electric kettle
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room, City View

Deluxe Twin Room, City View | In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Twin Room, City View

Highlights

Air conditioning
LED TV
Separate bedroom
Hair dryer
Private bathroom
Coffee/tea maker
Free bottled water
Electric kettle
  • 26 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Family Suite

Premium Family Suite | In-room safe, desk, laptop workspace, iron/ironing board

Premium Family Suite

Highlights

Air conditioning
LED TV
Hair dryer
Private bathroom
Coffee/tea maker
Free bottled water
Electric kettle
Satellite channels
  • 40 sq m
  • City view
  • Sleeps 5
  • 2 King Beds and 1 Twin Bed

View all photos for Deluxe King Room

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Triple

In-room safe, desk, laptop workspace, iron/ironing board

Standard Triple

  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Family Suite

In-room safe, desk, laptop workspace, iron/ironing board

Family Suite

  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Family Suite

In-room safe, desk, laptop workspace, iron/ironing board

Premium Family Suite

  • Sleeps 5
  • 1 Twin Bed and 2 King Beds

View all photos for Standard Twin Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Triple Room with City View

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Triple Room with City View

  • Sleeps 3
  • 1 Twin Bed and 1 King Bed

View all photos for Premier King Room

In-room safe, desk, laptop workspace, iron/ironing board

Premier King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin room

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Twin room

  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
2F, Lorong Selamat, George Town, Pulau Pinang, 10400

What's nearby

  • Penang Times Square - 11 min walk - 0.6 miles
  • KOMTAR - 11 min walk - 0.6 miles
  • Gurney Drive - 19 min walk - 1.0 mile
  • Swettenham Pier Cruise Terminal - 4 min drive - 2.0 miles
  • Gurney Plaza - 4 min drive - 2.2 miles

Getting around

  • Penang Sentral - 32 min drive
  • Penang Intl. Airport (PEN) - 30 min drive

Restaurants

  • ‪New World Park - ‬1 min walk
  • ‪Green House Hokkien Mee - ‬1 min walk
  • ‪Tang Steamboat Restaurant 蕫火锅 - ‬3 min walk
  • ‪Swatow Lane ice Kacang "LEE Ice Kacang - ‬1 min walk
  • ‪Passions of Kerala Banana - ‬3 min walk

About this property

Frame Hotel

Hotel near KOMTAR
Frame Hotel provides amenities like dry cleaning/laundry services and a restaurant. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Multilingual staff, an elevator, and tour/ticket assistance
  • A 24-hour front desk, smoke-free premises, and luggage storage
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms at Frame Hotel include thoughtful touches such as laptop-friendly workspaces and air conditioning, in addition to amenities like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • 40-inch LED TVs with satellite channels
  • Electric kettles, daily housekeeping, and desks

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Street parking available

Food and drink

  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • Elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LED TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: MYR 100 per stay
  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Frame Hotel George Town
Frame Hotel Hotel
Frame Hotel George Town
Frame Hotel Hotel George Town
George Town Frame Hotel Hotel
Frame George Town
Frame
Hotel Frame Hotel George Town
Frame Hotel George Town
Frame George Town
Frame
Hotel Frame Hotel George Town
George Town Frame Hotel Hotel
Frame Hotel George Town
Frame George Town
Frame
Hotel Frame Hotel George Town
George Town Frame Hotel Hotel
Hotel Frame Hotel

Frequently asked questions

Is Frame Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Frame Hotel?

This property doesn't offer parking.

What time is check-in at Frame Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Frame Hotel?

Check-out is at noon.

Where is Frame Hotel located?

Located in Downtown George Town, this hotel is within a 15-minute walk of The Top at Komatar and KOMTAR. Kidland Penang and Pasar Chowrasta are also within 10 minutes.

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Frame Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 87 out of 151 reviews
Rating 8 - Good. 54 out of 151 reviews
Rating 6 - Okay. 10 out of 151 reviews
Rating 4 - Poor. 0 out of 151 reviews
Rating 2 - Terrible. 0 out of 151 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveler

Great location to restaurants
Stayed 2 nights in Oct 2024

10/10 Excellent

Bun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like stay in Frame hotel.
Stayed 3 nights in Nov 2024

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, comfortable room. Staff are professional and friendly. Close to a massive food court and supermarket, as well as a bunch of little shops and restaurants. Good hotel.
Stayed 5 nights in Dec 2024

10/10 Excellent

Siew Gek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Frame Hotel awesome in checking in and out . Friendly and attentive staffs around the clock. Will stay with Frame hotel again if in Penang
Stayed 4 nights in Nov 2024

10/10 Excellent

ELIANA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staffs are awesome and helpful , but for the room maid they are not so attentive should put in effort to improve their cleaning services
Stayed 4 nights in Feb 2025

10/10 Excellent

Kannawee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is clean, conveniently located, and safe.
Stayed 1 night in Sep 2024

10/10 Excellent

Jin Thiam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Minutes' walk to Great World food court and eateries in Mcalister Rd and New Lane.
Stayed 2 nights in Aug 2024

8/10 Good

Choon Yong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and the staff is friendly
Stayed 2 nights in May 2024

8/10 Good

LISTIANA

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location and friendly staffs
Stayed 3 nights in Oct 2023

10/10 Excellent

Nattawat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and place are clean, the staff are helpful, it's convenient to get around, and easy to find food. I will definitely stay here again.
Stayed 3 nights in Mar 2024

10/10 Excellent

Cheng Chung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location and comfortable living environment.
Stayed 4 nights in Apr 2024

10/10 Excellent

Sui Keng

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in the hotel, feel comfortable and relaxed, a lot of restaurants and food court nearby, clean and quite new property, happy staying 👍
Stayed 2 nights in Mar 2024

8/10 Good

Matt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are lovely
Stayed 8 nights in Mar 2024

8/10 Good

Tor Song

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonable prices, convenient location, helpful friendly staff. Clean room and utilities
Stayed 6 nights in Jul 2024

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
Booked family room that fits 5 people. 2 x queen beds and 1 x single bed. It’s good value for family and meet basic needs. Lots of eatery surrounding. But the room has ants and the air conditioning perhap is not very clean as i sneeze a lot in the room but not outside, so that’s the reason i give 3-4 star review. However the hotel does meet basic need for rest and recharge.
Stayed 4 nights in Oct 2024

8/10 Good

TECK SENG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My second stay here and convenience.
Stayed 1 night in Oct 2023

10/10 Excellent

Suhaila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, I'm very satisfied for my stay.
Stayed 1 night in Oct 2022

10/10 Excellent

Phebe M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really loved my stay!

The staff are really great and very helpful, and my room was very clean and comfortable to stay in. I'd love to stay in Frame Hotel again when visiting George Town.
Stayed 1 night in Nov 2022

8/10 Good

Chin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New, clean and convenient. Easy walking to the city
Stayed 4 nights in Apr 2024

10/10 Excellent

Tay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is amazingly helpful.
Stayed 7 nights in Nov 2023

10/10 Excellent

Laryssa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, walkable to many parts of Georgetown. Very clean rooms, strong AC.
Stayed 4 nights in Jul 2023

10/10 Excellent

Merlin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the location as it is very convenient for food which is walking distance. I like the room which was clean and they provide the basic amenities.
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice budget hotel in a convenient location

Very nice budget hotel in a convenient location with very nice kopitiam food. Good value for money.
Stayed 4 nights in Jul 2022

10/10 Excellent

Terence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location
Stayed 4 nights in Apr 2023

10/10 Excellent

Nattawat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Came back to stay again after a year. Overall, still satisfied as before with the service, cleanliness and location of the hotel.
Stayed 2 nights in Mar 2024