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Gurney Bay Hotel, A PARKROYAL PARTNER HOTEL

4.5 star property
Travelers can unwind at the outdoor pool, treat themselves to a massage at the onsite spa, or explore local flavors at any of the four dining venues

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Photo gallery for Gurney Bay Hotel, A PARKROYAL PARTNER HOTEL

Lobby - Gurney Bay Hotel, A PARKROYAL PARTNER HOTEL (George Town)
Minibar, in-room safe, desk, rollaway beds - Gurney Bay Hotel, A PARKROYAL PARTNER HOTEL (George Town)
Outdoor pool - Gurney Bay Hotel, A PARKROYAL PARTNER HOTEL (George Town)
Deluxe Suite | Living area | TV - Gurney Bay Hotel, A PARKROYAL PARTNER HOTEL (George Town)
Exterior - Gurney Bay Hotel, A PARKROYAL PARTNER HOTEL (George Town)
Gurney Bay Hotel, A PARKROYAL Partner Hotel sits in Downtown George Town, offering a relaxing retreat with both an outdoor pool and a separate children's pool. The hotel features an onsite spa for rejuvenating massages and four different restaurants serving various cuisines.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Parking included
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Sea View Room (Twin Bed)

Deluxe Sea View Room (Twin Bed) | Minibar, in-room safe, desk, rollaway beds

Deluxe Sea View Room (Twin Bed)

9.6 out of 10
Exceptional
(9 reviews)
  • Sea view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior City View Room (Twin Bed)

Superior City View Room (Twin Bed) | Minibar, in-room safe, desk, rollaway beds

Superior City View Room (Twin Bed)

  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Suite

Deluxe Suite | Living area | TV

Deluxe Suite

  • City view
  • 72 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Premier Seaview room

Minibar, in-room safe, desk, rollaway beds

Premier Seaview room

  • Sea view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Sea View Room (King Bed)

Minibar, in-room safe, desk, rollaway beds

Deluxe Sea View Room (King Bed)

9.2 out of 10
Wonderful
(13 reviews)
  • Sea view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior City View Room (King Bed)

Minibar, in-room safe, desk, rollaway beds

Superior City View Room (King Bed)

8.0 out of 10
Very good
(11 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Located in Downtown George Town, a neighborhood in George Town, Gurney Bay Hotel, A PARKROYAL PARTNER HOTEL is in a shopping district and near the beach. KOMTAR and Penang Hill are notable landmarks, and travelers looking to shop may want to visit Gurney Drive and Gurney Plaza. Kidland Penang and Penang Botanical Gardens are also worth visiting. Visit our George Town travel guide
Map
53 Persiaran Gurney, George Town, Penang, 10250

What's nearby

  • Metropolitan, skyscraper, skyline building by the shore of Gurney Drive, George Town, Penang; Shutterstock ID 429264034; PO: Hcom Destination Content neighborhoods; Client: Hotels.com; Other: Hcom bra
    Gurney Drive
    1 min walk - 0.1 miles
  • Dhammikarama Burmese Buddhist Temple
    Dhammikarama Burmese Buddhist Temple
    7 min walk - 0.4 miles
  • Gurney Plaza
    Gurney Plaza
    14 min walk - 0.8 miles
  • Gurney Paragon
    10 min walk - 0.6 miles
  • Pulau Tikus Market
    10 min walk - 0.6 miles

Getting around

  • Penang Sentral
    35 min drive
  • Penang Intl. Airport (PEN)
    19 min drive

Restaurants

  • Cafe' Laurel
    1 min walk
  • Hachiban Izakaya 八番
    2 min walk
  • Sago
    3 min walk
  • Song River Coffee Shop (松花江茶室)
    3 min walk
  • V Cafe Gurney
    4 min walk

About this property

Gurney Bay Hotel, A PARKROYAL PARTNER HOTEL

Luxury hotel near Gurney Drive
Located close to Gurney Plaza, Gurney Bay Hotel, A PARKROYAL PARTNER HOTEL provides a poolside bar, a coffee shop/cafe, and dry cleaning/laundry services. For some rest and relaxation, visit the sauna or the steam room. Be sure to enjoy a meal at any of the 4 on-site restaurants. Free in-room WiFi is available to all guests, along with a bar and a health club.
You'll also enjoy the following perks during your stay:
  • An outdoor pool and a children's pool
  • Free self parking
  • Full breakfast (surcharge), an outdoor tennis court, and a roundtrip airport shuttle (surcharge)
  • Supervised childcare (surcharge), a 24-hour front desk, and free newspapers
  • Guest reviews say great things about the helpful staff
Room features
All 368 rooms boast comforts such as 24-hour room service and air conditioning, as well as thoughtful touches like free WiFi and desk chairs.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • Coffee/tea makers, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free covered self parking on site

Food and drink

  • Daily full breakfast available 6:00 AM to 10:30 AM for a fee: MYR 50 for adults and MYR 25 for children
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas

Things to do

  • Children's pool
  • Health club
  • Hot tub
  • Outdoor pool
  • Outdoor tennis court
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Thin carpet in room
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchairs on site

More

  • 18 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
A 50% extra surcharge will take effect for airport transfers between 11 PM and 7 AM.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 80 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately MYR 50.00 for adults and MYR 25.00 for children
  • Airport shuttle fee: MYR 75 per vehicle (one-way)
  • Rollaway bed fee: MYR 80 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Does Gurney Bay Hotel, A PARKROYAL PARTNER HOTEL have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Gurney Bay Hotel, A PARKROYAL PARTNER HOTEL pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Gurney Bay Hotel, A PARKROYAL PARTNER HOTEL?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Gurney Bay Hotel, A PARKROYAL PARTNER HOTEL?

Check-out is at noon.

Does Gurney Bay Hotel, A PARKROYAL PARTNER HOTEL provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MYR 75 per vehicle applies.

Where is Gurney Bay Hotel, A PARKROYAL PARTNER HOTEL located?

Located in Downtown George Town, this luxury hotel is within 1 mi (2 km) of Gurney Drive and Gurney Plaza. Wat Chaiya Mangkalaram and Dhammikarama Burmese Buddhist Temple are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Gurney Bay Hotel, A PARKROYAL PARTNER HOTEL Reviews

8.6

Excellent

8.6

Cleanliness

8.2

Location

8.6

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 432 out of 1004 reviews
Rating 8 - Good. 420 out of 1004 reviews
Rating 6 - Okay. 105 out of 1004 reviews
Rating 4 - Poor. 28 out of 1004 reviews
Rating 2 - Terrible. 19 out of 1004 reviews

Reviews

Verified

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent services, friendly staffs
Stayed 15 nights in Apr 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good hotel in a good location. Breakfast was good but not as good as the park royal. Staff very friendly.
Stayed 7 nights in Apr 2026
Verified

10/10 Excellent

Katherine

Breakfast was delicious and varied. Staff was courteous and helpful, especially after our room lost power at night and they were able to move us to a new room.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Zhiren

Liked: Cleanliness, amenities, property conditions & facilities
Service was warm n friendly
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Helena

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, convenient location, good fitness facilities
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

LOW

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was average. Sea view from the room was great! Housekeeping was not consistent. Front office staff were very helpful.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, amenities
Nice room view, comfortable bed, easy parking.
Stayed 2 nights in Nov 2025
Verified

6/10 Okay

Kwong Chiu Richard

Liked: Cleanliness, amenities
The staff are brilliant , however the facilities looks a bit old .
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Chia Yen

Liked: Cleanliness, property conditions & facilities
Friendly staff and always ready to help
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Bira

Liked: Cleanliness, amenities, property conditions & facilities
It was a pleasant experience. The rooms were clean and overall a good time.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

BASSMA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff was amazing, the rooms are clean and spacious, location very convenient and the food was diverse and good.
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Kim Lin

Liked: Cleanliness, amenities, property conditions & facilities
Very spacious, clean and well managed hotel. Friendly staff.
Stayed 3 nights in Nov 2025
Verified

8/10 Good

I-Yen Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful staff
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value, well located on Gurney...10 minute walk to shopping malls, very nice staff, walk opposite to the park. Recommend.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Yau Chun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious room and friendly staff. Central location with a fantastic view to the harbour
Stayed 7 nights in Sep 2025
Verified

8/10 Good

Sandeep

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good experience and friendly staff !
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Steven

Liked: Cleanliness, amenities, property conditions & facilities
Staffs very helpful
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Lateese

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very accommodating.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Buan Choo

Liked: Cleanliness, staff & service, property conditions & facilities
Great location with friendly staff.
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Yau Chun

Liked: Cleanliness, staff & service, amenities
The staff are all super friendly and helpful
Stayed 5 nights in Sep 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic views, clean room and very friendly and helpful staff. I would definitely stay here again.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms and facilities were kept in good condition. The Hotel I have stayed in many times over 15-20 years from time to time, although a little bit older than the new high end hotels nearby, is still extremely well maintained and the location is excellent ( relatively short walk to) near Gurney Plaza. Will probably stay again in future when visiting.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

FOON

Liked: Cleanliness, amenities, property conditions & facilities
Great location, walkable, helpful staff
Stayed 6 nights in Apr 2025
Verified

10/10 Excellent

Sau Ngan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and comfortable place
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
The staff were outstanding here - friendly and helpful. The pool was great, the room too, and the breakfast brilliant.
Stayed 6 nights in May 2025