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Econtel Hotel

2.5 star property
Hotel with a 24-hour front desk, steps from Queensbay Mall

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Photo gallery for Econtel Hotel

Desk, free WiFi, bed sheets
Check-in/check-out kiosk
Deluxe Double Room | Desk, free WiFi, bed sheets
Duplex Studio | Desk, free WiFi, bed sheets
Front of property - evening/night

Reviews

6.2 out of 10

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Family Room

Family Room | Desk, free WiFi, bed sheets

Family Room

Highlights

Air conditioning
LED TV
Private bathroom
Daily housekeeping
Desk
Wardrobe or closet
  • 8 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double Room

Deluxe Double Room | Desk, free WiFi, bed sheets

Deluxe Double Room

Highlights

Air conditioning
LED TV
Private bathroom
Daily housekeeping
Desk
Wardrobe or closet
  • 7 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Duplex Studio

Duplex Studio | Staircase

Duplex Studio

Highlights

Air conditioning
LED TV
Private bathroom
Daily housekeeping
Desk
Wardrobe or closet
  • 6 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Superior Room, 1 Double Bed

Superior Room, 1 Double Bed | Desk, free WiFi, bed sheets

Superior Room, 1 Double Bed

Highlights

Air conditioning
LED TV
Private bathroom
Daily housekeeping
Desk
Wardrobe or closet
  • 6 sq m
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
64, Persiaran Bayan Indah, Bayan Bay, Bayan Lepas, George Town, Penang, 11900

What's nearby

  • Queensbay Mall - 1 min walk - 0.0 miles
  • RECSAM and Institute Pendidikan Guru - 15 min walk - 0.9 miles
  • University of Science-Malaysia - 2 min drive - 1.7 miles
  • Penang International Sports Arena - 4 min drive - 2.2 miles
  • TESCO - 5 min drive - 3.8 miles

Getting around

  • Penang Sentral - 27 min drive
  • Penang Intl. Airport (PEN) - 13 min drive

Restaurants

  • ‪Azuma Japanese Restaurant - ‬1 min walk
  • ‪Go Noodle House 有间面馆@Queensbay Mall - ‬1 min walk
  • ‪Ippudo - ‬2 min walk
  • ‪Sushi Tei - ‬1 min walk
  • ‪Menya Miyabi Hokkaido Ramen - ‬2 min walk

About this property

Econtel Hotel

Hotel near Queensbay Mall
Econtel Hotel provides a hair salon and more. Guests can connect to free in-room WiFi.
Additional perks include:
  • An elevator, a 24-hour front desk, and luggage storage
  • Multilingual staff
Room features
All guestrooms at Econtel Hotel have comforts such as air conditioning, in addition to amenities like free WiFi.
Extra conveniences in all rooms include:
  • Bathrooms with showers
  • LED TVs with premium channels
  • Daily housekeeping and desks

Languages

Chinese (Mandarin), English, Hindi, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Conveniences

  • 24-hour front desk
  • Hair salon
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • Elevator

More

  • 3 buildings
  • 3 floors
  • Built in 2015
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with premium channels

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Econtel Hotel Penang
Econtel Hotel
Econtel Penang
Econtel Hotel Penang/Bayan Lepas
Econtel Hotel George Town
Econtel George Town
Econtel
Econtel Hotel Hotel
Econtel Hotel George Town
Econtel Hotel Hotel George Town

Frequently asked questions

Is Econtel Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Econtel Hotel?

This hotel doesn't offer parking.

What time is check-in at Econtel Hotel?

Check-in start time: 2 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Econtel Hotel?

Check-out is at noon.

Where is Econtel Hotel located?

Located in Bayan Lepas, this hotel is within 2 mi (3 km) of Queensbay Mall, RECSAM and Institute Pendidikan Guru, and University of Science-Malaysia. Penang International Sports Arena and Penang Bridge West End are also within 3 mi (5 km).

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Econtel Hotel Reviews

Reviews

6.2
Rating 10 - Excellent. 6 out of 61 reviews
Rating 8 - Good. 18 out of 61 reviews
Rating 6 - Okay. 19 out of 61 reviews
Rating 4 - Poor. 12 out of 61 reviews
Rating 2 - Terrible. 6 out of 61 reviews

6.6/10

Cleanliness

6.8/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

4/10 Poor

Ean Bee

Disliked: Cleanliness, amenities, property conditions & facilities
Very basic facilities
Stayed 2 nights in Jun 2024

2/10 Terrible

YoungHwan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2024

8/10 Good

YUAN PING

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, amenities
We’ve been traveling in Southeast Asia for a few weeks and this place was the loudest. You can’t check in until 2, even an hour early they won’t let you. Right by the mall if that’s why you’re staying in that area.
Stayed 1 night in Oct 2019

6/10 Okay

alkorn, thailand

ok ในระดับนึง แต่ห้องแคบมากๆ ถ้าใครจะไปจอรชทาวน์ แนะนำไปพักใกล้ๆเลย เพราะรถไม่ค่อยผ่าน
Stayed 3 nights in May 2019

6/10 Okay

Bodil Overby

Liked: Cleanliness, staff & service
Disliked: Room comfort

Ok til prisen ! ?

Meget lille; men nyt og ok til prisen. Larm og vinduesudsigt fra motor til varmepumper - 3 stk.
Stayed 1 night in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Everything was good. The room for the price was ok. It is just behind Eastin hotel and this is a business trip. Next to Queensbay mall and lots of restaurants nearby. Good location.
Stayed 4 nights in Dec 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

the facilities in this hotel is not complete. ther

its good for couple to stay here
Stayed 2 nights in Dec 2018

2/10 Terrible

Dennel

Disliked: Cleanliness, property conditions & facilities

Not as good as it was.

I stayed there previously. It was still quite okay but this time around the room was poorly maintain. The first room given to us had a cockroach crawling in the bathroom, the second room had ants crawling on the bed. And no other rooms or alternative was given. We have to go back to the first room after the “guest” was cleared.
Stayed 1 night in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2018

4/10 Poor

Calvin, Selangor

Disliked: Cleanliness, property conditions & facilities, room comfort
Noisy and the door lock is broken. Parking unavailable during working hours..
Stayed 3 nights in Jul 2018

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

4/10 Poor

Verified traveler

Disliked: Staff & service, room comfort
Beware to check out on time as allowance only 15 mins before charging and no phone and large mirror in room.
Stayed 3 nights in Mar 2018

8/10 Good

Chang Mao

Liked: Staff & service, property conditions & facilities, room comfort
很便宜但很小間，但附近晚上超熱鬧
Stayed 2 nights in Mar 2018

2/10 Terrible

Natalie, Singapore

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

unpleasant experience

I think the hotel need to improve in the cleanliness of the room. I was shocked when I turned on the tap and water is brownish colour. The whole place is very run down. The only plus point is the hotel staff is helpful and friendly and it is near to Queensbay Mall.
Stayed 3 nights in Jan 2018

6/10 Okay

Nazrim, Ipoh, Perak, MY

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Good hotel between attractions in city

A good hotel with a good room and great value. Room has enough but water in toilet suddenly went out in the middle of the midnight and when it does return, it went very dirty. Close to eateries and not forgetting Queensbay Mall also!
Stayed 1 night in Jan 2018

6/10 Okay

Verified traveler

Nice place to stay,very convenient , will visit again
Stayed 1 night in Dec 2017
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveler

Liked: Property conditions & facilities

nice hotel close to good amenities

comfortable close to shopping center, eateries and public transport. Great for short term business stay
Stayed 1 night in Nov 2017
This review was submitted before 2018 and has not been verified.

8/10 Good

Ammar Fadzly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2017
This review was submitted before 2018 and has not been verified.

8/10 Good

Grayson

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2017
This review was submitted before 2018 and has not been verified.

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The hotel is situated in front of pub restaurant, very noisy till 2-3am
Stayed 2 nights in Aug 2017
This review was submitted before 2018 and has not been verified.

10/10 Excellent

GÖKHAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

TATİL

Güzel bir konaklamaydı genel anlamda.
Stayed 9 nights in Apr 2017
This review was submitted before 2018 and has not been verified.

10/10 Excellent

GÖKHAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

En uygun fiyat ve temiz.

Bölgenin en uygun fiyatlı ve temiz oteli diyebilirim. Kesinlikle tavsiye ederim.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Dennel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Small room but good enough for a night stay
This review was submitted before 2018 and has not been verified.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities
It was an awful experience. There is a gap between the window and the wall next to the bed, and the gap actually connects my room to the room below me. In another word, I can hear everything very CLEARLY like what's going on in the room below me.The 1st day I checked in the hotel in the afternoon, I was having fever and needed a good nap, after settling everything, i fell asleep and I left my work phone on top of the blanket. When I woke up I realised my work phone is gone! I tried searching my room thoroughly and I couldn't find it, I was very sure the phone was on the bed as i did some arrangement before i sleep. The explanation can be either someone came into my room and took it (which it doesn't make sense, because my personal expensive phone is still with me) OR the phone flipped and dropped into the hole/gap when I was pulling the blanket while I sleep. If is the latter, then the guest in the room below me probably saw the phone and took it. I informed the receptionist immediately after i suspected it dropped to the lower floor and we cant find the phone.