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DoubleTree Resort by Hilton Hotel Penang

4.0 star property
Families find their perfect balance at this beachside resort where adults can relax in poolside cabanas while children enjoy the playground

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Photo gallery for DoubleTree Resort by Hilton Hotel Penang

A modern balcony with a glass-enclosed jacuzzi, a chair, and a view of the sea. - DoubleTree Resort by Hilton Hotel Penang (George Town)
Creator video
A resort with a swimming pool, a view of the ocean, and a modern building with balconies. - DoubleTree Resort by Hilton Hotel Penang (George Town)
Reception - DoubleTree Resort by Hilton Hotel Penang (George Town)
A multi-story hotel with balconies, a swimming pool, and well-lit surroundings. - DoubleTree Resort by Hilton Hotel Penang (George Town)
DoubleTree Resort by Hilton Hotel Penang near Ferringgi Beach offers a peaceful getaway. Guests can enjoy spa treatments, the garden area, and an international restaurant with pool views. Two outdoor pools with private cabanas make this a family-friendly destination.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Deluxe King Room With Balcony High Floor

In-room safe, desk, laptop workspace, blackout drapes

Deluxe King Room With Balcony High Floor

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Twin Deluxe High Floor With Sofa Bed

In-room safe, desk, laptop workspace, blackout drapes

Twin Deluxe High Floor With Sofa Bed

  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 1 King Bed (Guest)

A hotel room with a bed, bedside tables, a desk, a chair, a TV, and a view of the outdoors.

Room, 1 King Bed (Guest)

9.0 out of 10
Wonderful
(2 reviews)
  • Hill view
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Twin Room (Guest)

A hotel room with two beds, a desk, a TV, and a balcony with a view.

Twin Room (Guest)

8.0 out of 10
Very good
(3 reviews)
  • Hill view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, Balcony

A hotel room with a bed, a desk, a chair, a TV, and a balcony with curtains.

Deluxe Room, 1 King Bed, Balcony

7.0 out of 10
Good
(4 reviews)
  • Hill view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Premier Room, 1 King Bed, Balcony, Sea View

A hotel room with a bed, desk, chair, and a view of the sea.

Premier Room, 1 King Bed, Balcony, Sea View

  • Ocean view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Basic Suite, 1 Bedroom, Balcony

A hotel room with a sofa, armchair, and a small table. There is a TV on the wall and a bed in the corner.

Basic Suite, 1 Bedroom, Balcony

  • Hill view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Standard Suite, 1 Bedroom, Balcony, Sea View

A hotel room with a sofa, armchair, and a small table. There is a TV on the wall and a bed in the corner.

Standard Suite, 1 Bedroom, Balcony, Sea View

  • Ocean view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Standard Suite, 1 King Bed, Terrace, Sea View

A modern hotel room with a wooden floor, a sofa, a chair, a TV, and a balcony with a view of a green hill and buildings.

Standard Suite, 1 King Bed, Terrace, Sea View

8.0 out of 10
Very good
(4 reviews)
  • Ocean view
  • 58 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Family Suite, 2 Bedrooms, Terrace, Sea View

A hotel room with a bed, a sofa, a chair, a small table with fruit, a view of the sea, and a window with curtains.

Family Suite, 2 Bedrooms, Terrace, Sea View

  • Ocean view
  • 100 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible

A hotel room with a bed, bedside tables, a desk, a chair, a TV, and a view of the outdoors.

Standard Room, 1 King Bed, Accessible

9.0 out of 10
Wonderful
(2 reviews)
  • Hill view
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Family Room, 2 Bedrooms, Balcony

A hotel room with two beds, a desk, a TV, and a balcony with a view.

Family Room, 2 Bedrooms, Balcony

8.0 out of 10
Very good
(11 reviews)
  • Hill view
  • 64 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed
  • Free WiFi

View all photos for Presidential Suite, 1 King Bed, Terrace

A modern hotel room with a bed, a sofa, a chair, and a round table with flowers.

Presidential Suite, 1 King Bed, Terrace

  • Ocean view
  • 179 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed (High Floor)

A hotel room with a bed, desk, chair, and a view of the sea.

Deluxe Room, 1 King Bed (High Floor)

8.4 out of 10
Very good
(5 reviews)
  • Hill view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Twin Room - Deluxe

A hotel room with two beds, a TV, a small table, and a view of the outdoors.

Twin Room - Deluxe

  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Room, 2 Twin Beds

A hotel room with two beds, a desk, a TV, and a balcony with a view.

Deluxe Room, 2 Twin Beds

9.0 out of 10
Wonderful
(2 reviews)
  • Hill view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

About the neighborhood

Located near the beach, DoubleTree Resort by Hilton Hotel Penang is in Batu Ferringhi, a neighborhood in George Town. Gurney Plaza and Gurney Drive are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Ferringgi Beach and Penang Hill. Traveling with kids? Don't miss ESCAPE Adventureplay and Entopia by Penang Butterfly Farm. Visit our George Town travel guide
View more Resorts in George Town
Map
56 Jalan Low Yat, Batu Ferringhi, George Town, Penang, 11100

What's nearby

  • A rocky beach with large boulders and dense green foliage.
    Miami Beach
    5 min walk - 0.3 miles
  • A coastal cityscape with high-rise buildings, a beach, and a hill with greenery.
    Batu Ferringhi Beach
    16 min walk - 0.9 miles
  • An aerial view of a coastal area with a prominent mosque featuring domes and a minaret, surrounded by boats and a sandy beach.
    Floating Mosque of Tanjung Bungah
    3 min drive - 1.5 miles
  • TeddyVille Museum
    1 min walk - 0.1 miles
  • Tanjung Bungah Beach
    3 min drive - 1.5 miles

Getting around

  • Penang Sentral
    48 min drive
  • Penang Intl. Airport (PEN)
    48 min drive

Restaurants

  • Spice Market Café
    3 min drive
  • Biru Biru On The Island
    16 min walk
  • Kedai Makanan Lidiana
    2 min drive
  • Mee Udangmamu Misai
    3 min drive
  • cranberries house of cakes & pastry
    2 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle
  • Free covered self parking on site
  • Valet parking on site (MYR 30 per stay)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 68 for adults and MYR 34 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Axis Lounge
  • Makan Kitchen
  • The Foodstore

Things to do

  • 2 outdoor pools
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Gym
  • Playground

Family friendly

  • 2 outdoor pools
  • Baby bath
  • Beach toys
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Pool toys
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 5 meeting rooms
  • Conference center (4,960 square feet of space)

Outdoors

  • Direct access to the beach
  • Free pool cabanas
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Deep-tissue massages
  • Facials

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

More

  • 1 building
  • 11 floors
  • Banquet hall
  • Built in 1988
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable/satellite channels
  • iPod dock
  • MP3 dock
  • Pay movies

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child per adult, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 140.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MYR 68.00 for adults and MYR 34.00 for children
  • Valet parking fee: MYR 30 per stay
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MYR 140.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does DoubleTree Resort by Hilton Hotel Penang have a pool?

Yes, this property has 2 outdoor pools and a children's pool. Pool access is from 6:00 AM–10:00 PM.

Is DoubleTree Resort by Hilton Hotel Penang pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at DoubleTree Resort by Hilton Hotel Penang?

Check-in start time: 3 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at DoubleTree Resort by Hilton Hotel Penang?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is DoubleTree Resort by Hilton Hotel Penang located?

Offering direct access to the beach, this Batu Ferringhi resort is within 2 mi (3 km) of TeddyVille Museum and Ferringgi Beach. Gurney Drive and Gurney Plaza are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

DoubleTree Resort by Hilton Hotel Penang Reviews

8.4

Very Good

8.6

Cleanliness

7.4

Location

8.6

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 418 out of 935 reviews
Rating 8 - Good. 333 out of 935 reviews
Rating 6 - Okay. 96 out of 935 reviews
Rating 4 - Poor. 56 out of 935 reviews
Rating 2 - Terrible. 32 out of 935 reviews

Reviews

Verified review

8/10 Good

Uma Mageswary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious and clean room. Bed was super comfortable. Breakfast was excellent especially for the Indian cuisine variety everyday. Check in and out was smoothly done.
Stayed 4 nights in Jul 2026
Verified review

8/10 Good

Phil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and property
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Hidehito

Liked: Cleanliness, amenities, property conditions & facilities
All facilities are so nice!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Samuel

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very friendly and the breakfast was excellent.
Stayed 6 nights in Jan 2026
Verified review

10/10 Excellent

Walter Brooks

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I stayed here for 7 nights. We liked this hotel very much. The staff were excellent. We had a spacious suite on the 11th floor. The pool was nice ( nicer without the pop music ). It was a nice place to come for relaxation. Only negative was the beach . We want to come back to this Doubletree again anyway because the staff was so welcoming , nice room, pool, and good price. Thank you!
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Aaron

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, lovely staff and a decent breakfast It’s well worth a stay especially if you have children
Stayed 6 nights in Jan 2026
Verified review

10/10 Excellent

Aris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Breakfast and Friendly staff
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are so very kind and helpful! I always enjoy my stay!
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Sainira

Liked: Cleanliness, staff & service, property conditions & facilities
I really enjoyed my stay at Double Tree by Hilton Penang. My family and i had a very good time at the hotel and looking forward for another vacation at your hotel. Well done, we love it. SAINIRA.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
rooms were good & spacious, although bathroom was a little small. the shaving mirror was hanging off the wall which make it hard to use. the room was quite and sleeping was easy. nice pool area with padded loungers. despite the size of the hotel we allways managed to get somewhere to lounge.
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Sarah

Liked: Cleanliness, amenities, property conditions & facilities
Spotless rooms, with wonderful views. The staff were lovely, friendly and knowledgeable with tips on places to visit. Food is fantastic also. Highly recommended.
Stayed 4 nights in Jan 2026
Verified review

8/10 Good

Ann Karin

Liked: Cleanliness, staff & service
Luxurious rooms and very god restaurant. Disappointed outside, and nothing to do other than the pool.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
All staff are excellent. We had a lovely stay here for three nights. Food is really very good with much choice. If we are in Penang we will definitely come here again.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Rosario

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly and welcoming. Great place to stay.
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Poh Shuan Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Carpark view. Can pay more for higher room with better view if you want. Friendly and Helpful staff. There’s a connection to the beach via overhead bridge only accessible by hotel guests. Breakfast nice selection. No need to go early if you want. If you have to checkout early, can request the front counter to prepare breakfast to take away. Hotel is old but is well kept. Nice place. Have to use Grab to travel around but very easy and affordable.
Stayed 3 nights in Dec 2025
Verified review

6/10 Okay

Neil

Liked: Cleanliness
Room felt dark and decor felt old and dated. Beds were comfortable. There was a damp, musty smell and the surfaces felt damp. Room should be clean, dry and fresh. Staff were professional.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

AZREEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room , fast check in & out process, friendly staff, the breakfast buffet caters various choice of food ( western, indian, chinese, malay cuisine )
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Sutha

Liked: Cleanliness, amenities, property conditions & facilities
2nd time staying here and everything's was good. Will definitely come back here if we're staying in Ferringhi next time.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Mahmoud

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, friendly staff and good service
Stayed 3 nights in Jan 2025
Verified review

10/10 Excellent

Janette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for families wanted to get away from the city. Beautiful views and kind staff!
Stayed 4 nights in Nov 2024
Verified review

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hilton Double Tree is a quiet and clean property with great staff located just a short 10 min drive from the busier Natu Ferringhi area. This is a great property for families with children and there are family rooms (connecting doors) available. There is a small beach across from the hotel that is quiet but suitable for beach activities.
Stayed 3 nights in Sep 2025
Verified review

8/10 Good

Zi Qing

Liked: Amenities, property conditions & facilities
Room was spacious but had a mirror facing the bed which is unpleasant Room floors can be cleaner as its not clean enough to be barefoot The bathroom deaigns were a bit inconvenient where water will splash everything Staffs were very friendly and helpful, the free cookie was nice The breakfast buffet was average but had a lot of selections
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

Louise

Liked: Cleanliness, staff & service
The rooms themselves were very spacious and the pool area was very clean with comfortable loungers. Breakfast was also tasty with a good mix of western and local food. Th reason for my 3 star review is that it is advertised as having direct access to the beach when actually it is across an over pass and tou have to scramble across boulders to reach the sand. The second point is that it is advertised as being 16 mins walk from the night market when it’s actually 45 min walk and roads are so windy with no pavement that it would not be safe to do so. However the hotel is on a bus route which is super handy as bus to Batu Ferranghi area costs 1.40R and only takes 5 mins.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Mona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely gorgeous property. All the staff were very friendly and went out of their way to make us comfortable.
Stayed 6 nights in Mar 2025
Verified review

8/10 Good

Han Yang

Liked: Cleanliness, staff & service, amenities
Friendly staff (especially those in the restaurant), our stay were very good except the gym condition as the clean-up schedule doesn't seem to be keeping up and our time in the gym were always without towels.
Stayed 3 nights in Nov 2025