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Cititel Penang

Property class: 4

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Photo gallery for Cititel Penang

An indoor swimming pool with a skylight, large windows, and a tiled floor. - Cititel Penang (George Town)
A spacious lobby with a reception desk, seating area, and a decorative glass table. - Cititel Penang (George Town)
A hotel room with a large bed, a desk with a chair, a small table, a nightstand, a ceiling fan, and a large window with a view of a cityscape. - Cititel Penang (George Town)
A restaurant with wooden tables and chairs, shelves of bottles, and a decorative wall. - Cititel Penang (George Town)
A modern gym with treadmills, elliptical machines, and weight equipment. - Cititel Penang (George Town)
Located close to KOMTAR, Cititel Penang provides a bar, a gym, and a restaurant. Stay connected with free in-room WiFi.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym

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Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior Twin Room

A hotel room with two beds, a desk, a chair, a television, and a ceiling fan.

Superior Twin Room

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, a TV, and a bathroom visible through an open door.

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

A hotel room with two beds, a desk, a chair, a television, and a large window with a city view.

Standard Twin Room

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Deluxe Twin Room

A hotel room with a desk, two beds, a large window with a city view, and a modern design.

Deluxe Twin Room

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

A hotel room with a large bed, a desk with a chair, a small table with a plant, and a city view through the window.

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(11 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

A hotel room with a large bed, a desk with a chair, a mirror, and a television.

Superior Room, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located in George Town, Cititel Penang is in the city center. KOMTAR and Penang Hill are notable landmarks, and travelers looking to shop may want to visit Gurney Drive and Gurney Plaza. Kidland Penang and PKSA Penang Water Sports Centre are also worth visiting. Spend some time exploring the area's activities, including winery tours. Visit our George Town travel guide
Map
66 Jalan Penang, George Town, 10000

What's nearby

  • A traditional blue building with ornate decorations and a well-maintained garden.
    Cheong Fatt Tze Mansion
    2 min walk - 0.1 miles
  • A large grassy park with a historic white building, surrounded by trees and modern buildings.
    Padang Kota Lama
    12 min walk - 0.7 miles
  • A cityscape with a prominent tall building, a variety of colorful rooftops, and a clear blue sky with scattered clouds.
    KOMTAR
    12 min walk - 0.7 miles
  • An ornate interior with a staircase, traditional furniture, and decorative elements.
    Pinang Peranakan Mansion
    14 min walk - 0.8 miles
  • Georgetown UNESCO Historic Site
    5 min walk - 0.3 miles

Getting around

  • Penang Sentral
    24 min drive
  • Penang Intl. Airport (PEN)
    27 min drive

Restaurants

  • Kirishima Japanese Restaurant
    2 min walk
  • Kheng Pin Cafe 群宾茶室
    1 min walk
  • Goh Swee Kee Restaurant (吳瑞記菜館)
    1 min walk
  • The Lighthouse Café
    1 min walk
  • Foong Wei Heong Restaurant (风味小食馆)
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free covered, secured self parking on site
  • Covered, secured valet parking on site (surcharge)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: MYR 56 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room crib
  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 15 floors
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reception hall
  • Reusable cups
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bed sheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bidet
  • Free toiletries
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 85.0 per night
Free cribs are available on request at the property

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 100 per night
  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MYR 56 per person
  • Rollaway bed fee: MYR 85.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
This property’s laundry facilities are open 24 hours per day.

We should mention

Pool access available from 7:00 AM to midnight
No pets and no service animals are allowed at this property

Frequently asked questions

Does Cititel Penang have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM–midnight.

Is Cititel Penang pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Cititel Penang?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Cititel Penang?

Check-out is at noon.

Where is Cititel Penang located?

Located in Downtown George Town, this hotel is within a 15-minute walk of Cheong Fatt Tze Mansion and KOMTAR. Georgetown UNESCO Historic Site and Pasar Chowrasta are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Cititel Penang Reviews

8.6

Excellent

8.6

Cleanliness

8.6

Location

9.0

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 386 out of 874 reviews
Rating 8 - Good. 375 out of 874 reviews
Rating 6 - Okay. 74 out of 874 reviews
Rating 4 - Poor. 26 out of 874 reviews
Rating 2 - Terrible. 13 out of 874 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel to stay in order to have great time in Penang Island
Stayed 2 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location, near the attractions for out-of-state tourist. All within walking distance. Staff were friendly and interactive. Providing guides and suggestions for tourist attractions.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great service
Stayed 3 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly front desk staff .services with smiles
Stayed 10 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms was good and comfortable. Nearby shops convenient for foods and massages.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a great location with shops near by. walking distance from the famous blue masion hotel. Staff was so friendly and helpful. Highly recommend!
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was given a harbour view standard room and it was very good, if a bit dated. The bed was very comfortable. The tv only had a few usable channels. The staff were very welcoming and excellent all round. There’s a selection of good restaurants in-house.
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Definitely has everything you need besides being really comfortable and nice. Their staff are exceptionally nice and willing to help on anything you may need. Just loved it!!
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All front desk staffs are very courteous and offers friendly disposition.. keep it up House keeping doing good job with daily supplies of coffee , tea bags , screamers etc ..clean towels replacements
Stayed 10 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very good & convenient location, very good staff service
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
yes, very nice room and location was very gd...Enjoyed are stay there.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cititel is close to a lot of eateries and is in a central enough location to go to other tourist spots. Room was clean and comfortable and the staff at the reception hall was always smiling, pleasant and helpful
Stayed 6 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The Very nice hotel very helpful staff
Stayed 8 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Good location，courteous staff
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, great location .Good food selection for breakfast.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Great location，walkable，friendly staff
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We didn’t have breakfast because there were so many eateries in the vicinity of the hotel so I can’t comment on breakfast. The staff were lovely, the room was extremely clean, cool and comfortable and we would definitely return to this hotel again. Excellent location too.
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, nice room, well located! The breakfast is outstanding. A very nice stay at George Town !
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Liked: Staff & service, amenities
Best thing about the hotel is it's location
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location & we had a great view from our room!
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent friendly service and room. Great location. Would highly recommend for the price.
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean , great breakfast
Stayed 2 nights in Dec 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
well located and conveniently for walking to shopping areas a d coffee shops
Stayed 8 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean and comfortable. Great view. Location was good with many food available.
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and excellent servicr
Stayed 1 night in May 2025