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Cititel Penang

4.0 star property
Hotel with free parking, near KOMTAR

Choose dates to view prices

Cititel Penang, in Downtown George Town, offers an indoor pool, restaurant, and free in-room WiFi. It's an excellent base for visiting nearby KOMTAR and Swettenham Pier Cruise Terminal. Guests particularly appreciate the helpful staff.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Gym
  • Parking available

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior Twin Room

1 bedroom, desk, blackout drapes, soundproofing

Superior Twin Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Bidet
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, desk, blackout drapes, soundproofing

Standard Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Bidet
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

1 bedroom, desk, blackout drapes, soundproofing

Standard Twin Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Bidet
  • Sleeps 2
  • 1 Twin Bed

View all photos for Deluxe Twin Room

1 bedroom, desk, blackout drapes, soundproofing

Deluxe Twin Room

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Bidet
  • Sleeps 2
  • 1 Twin Bed

View all photos for Deluxe Room, 1 King Bed

1 bedroom, desk, blackout drapes, soundproofing

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Bidet
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

1 bedroom, desk, blackout drapes, soundproofing

Superior Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Bidet
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
66 Jalan Penang, George Town, 10000

What's nearby

  • Georgetown UNESCO Historic Site - 3 min walk - 0.2 miles
  • KOMTAR - 12 min walk - 0.7 miles
  • Pinang Peranakan Mansion - 14 min walk - 0.8 miles
  • Swettenham Pier Cruise Terminal - 17 min walk - 0.9 miles
  • Gurney Drive - 3 min drive - 1.7 miles

Getting around

  • Penang Sentral - 29 min drive
  • Penang Intl. Airport (PEN) - 27 min drive

Restaurants

  • ‪Kirishima Japanese Restaurant - ‬2 min walk
  • ‪Kheng Pin Cafe 群宾茶室 - ‬1 min walk
  • ‪Goh Swee Kee Restaurant (吳瑞記菜館) - ‬1 min walk
  • ‪The Lighthouse Cafe and Bakery - CLOSED - ‬1 min walk
  • ‪Baba Phang 峇峇之家 - ‬2 min walk

About this property

Cititel Penang

Upscale hotel near KOMTAR
A bar, a gym, and a restaurant are just a few of the amenities provided at Cititel Penang. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • An indoor pool
  • Free self parking, plus valet parking (surcharge)
  • Buffet breakfast (surcharge), an electric car charging station, and tour/ticket assistance
  • A 24-hour front desk, an elevator, and smoke-free premises
  • Guest reviews give top marks for the helpful staff and location
Room features
All 451 rooms have comforts such as air conditioning, in addition to perks like free WiFi and sound-insulated walls.
Extra amenities include:
  • Bathrooms with showers and bidets
  • Wardrobes/closets, LED light bulbs, and free infant beds

Similar properties

Property entrance

Bayview Hotel Georgetown Penang

  • Pool
  • Kids pool
  • Parking included
  • Free WiFi
7.8 out of 10, Good, 1,002 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free secured, covered self parking on site
  • Secured, covered valet parking on site (surcharge)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: MYR 56 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room crib
  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 15 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% of food locally-sourced
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reception hall
  • Reusable cups
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bidet
  • Free toiletries
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 85.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 100 per night
  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MYR 56 per person
  • Rollaway bed fee: MYR 85.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector, a security system, and window guards

We should mention

Pool access available from 6:00 AM to 11:00 PM
No pets and no service animals are allowed at this property

Property is also known as

Cititel Penang Hotel George Town
Cititel Penang Hotel
Cititel Penang George Town
Cititel Penang Georgetown
Cititel Penang Hotel Georgetown
Cititel Penang George Town
Cititel Penang Hotel
Cititel Penang Georgetown
Cititel Penang George Town
Cititel Penang Hotel Georgetown
Cititel Penang Hotel George Town

Frequently asked questions

Does Cititel Penang have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM–11:00 PM.

Is Cititel Penang pet-friendly?

No, pets are not allowed at this property.

How much is parking at Cititel Penang?

Self parking is free at this property.

What time is check-in at Cititel Penang?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Cititel Penang?

Check-out is at noon.

Where is Cititel Penang located?

Located in Downtown George Town, this hotel is within a 15-minute walk of Cheong Fatt Tze Mansion and KOMTAR. Georgetown UNESCO Historic Site and Pasar Chowrasta are also within 10 minutes.

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Cititel Penang Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 327 out of 767 reviews
Rating 8 - Good. 334 out of 767 reviews
Rating 6 - Okay. 72 out of 767 reviews
Rating 4 - Poor. 25 out of 767 reviews
Rating 2 - Terrible. 9 out of 767 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Stephen

Liked: Cleanliness, amenities, property conditions & facilities
Nice people and hospitality! In the city centre - nice to walkabout everywhere. 100 % recommended
Stayed 4 nights in Oct 2025

8/10 Good

Boon Seng

Liked: Cleanliness, staff & service, amenities
staff receptive with welcoming smiles,.room is clean but furnishing is dated.. carpet leading to room is old looking ..convenient location to a nearby Khuen ping coffee shop for delicious local foods
Stayed 1 night in Oct 2025

8/10 Good

OONG PING

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance within the town areas.
Stayed 3 nights in Sep 2025

10/10 Excellent

Chai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, excellent service
Stayed 3 nights in Jun 2025

10/10 Excellent

Timothy Barry

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, close to all the sights and sounds of George Town. The building has charming heritage character on the outside but is beautifully maintained and tastefully renovated inside. The lobby is gorgeous, and the staff are consistently warm, friendly, and helpful. Service throughout my stay was exceptional. I stayed in a Superior King Room — freshly renovated, well-appointed, and with lovely views of the ocean and city. Great value for money, and the overall experience exceeded my expectations."
Stayed 5 nights in Oct 2025

8/10 Good

Larry Ng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Fast check in, clean and comfortable room. Good surrounding and nearby to all nice food location.
Stayed 1 night in Jul 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to other dinning options and shopping.
Stayed 3 nights in May 2025

10/10 Excellent

Joshua

Liked: Cleanliness, amenities, property conditions & facilities
Very nice stay here. Staff are very friendly and helpful. Breakfast was excellent. On-site parking is simple and convenient. Close walking distance to many great places around town
Stayed 2 nights in Jun 2025

8/10 Good

Boon Seng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff services and convenience are what we like about your hotel. Will be back in July.
Stayed 3 nights in May 2025

10/10 Excellent

Bernard

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, large clean room with great view of waterfront, and nice breakfast buffet. Loved location near central Georgetown. Near restaurants and shopping and walkable to most of the top spots in the city.
Stayed 3 nights in Feb 2025

10/10 Excellent

Wei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and clean.
Stayed 3 nights in Feb 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fairly new and comfortable. Staff were friendly and helpful. Only downside is our rooms were not serviced. Location is convenient for exploring George Town heritage area.
Stayed 2 nights in May 2025

6/10 Okay

Hean Lee

Liked: Cleanliness, staff & service
Excellent location.
Stayed 3 nights in Jul 2023

8/10 Good

OONG PING

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs are polite and courteous.
Stayed 5 nights in Jan 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay in the center of Penang

Great service, quiet, comfortable (when I asked for more padding for the mattress), and verbally located.
Stayed 4 nights in Dec 2023

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable & Spacious Rooms

Overall the Deluxe Rooms are comfortable & spacious
Stayed 1 night in Aug 2024

10/10 Excellent

Woo Khiat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Hotel is clean and they accommodated my request for the room of my preferences. Appreciate their effort to save the environment by having water dispenser installed and stop issuing bottled water in the room
Stayed 3 nights in Feb 2025

10/10 Excellent

Cyril

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Reception staff were excellent
Stayed 4 nights in Jun 2024

8/10 Good

Chu

Liked: Staff & service, room comfort

Nice hotel

Very nice place. Service excellent good Breakfast very good Only the bed too soft for me lah
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location in the city

Very comfortable
Stayed 1 night in Jun 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and good value for money

Great location close to city and good view from higher floors. Breakfast is mostly asian but western alternatives exist. Rooms are reasonably spaced however with quite loud AC that needs to be turned off during night because of the noise.
Stayed 3 nights in Feb 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Five star hotel at a three star price!

Wonderful hotel choice: five star service at a three star price. Loved the heartfelt greetings the hotel team would give us when we came back to the hotel after a day out. Pro tip: don't miss working with the amazing tailor on the ground floor - or the delicious Loh Bok from the Kheng Pin Cafe right next door in the morning!
Stayed 1 night in Jan 2025

8/10 Good

Roseni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everywhere is clean. Once u enter lobby the smell is so fresh.
Stayed 2 nights in Dec 2024

8/10 Good

Ramasamy Suppiah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its at George Town and walkerable to many place.
Stayed 3 nights in Jun 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I especially liked your staff and how friendly everyone was. Shout out to Evelyn, the morning hostess in the cafe. She was very efficient and provided tourist information about various festivals freely. It was very appreciated.
Stayed 6 nights in Feb 2025

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