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Citadines Connect Georgetown Penang

4.0 star property
Hotel with free local shuttle, steps from KOMTAR

Choose dates to view prices

Citadines Connect Georgetown Penang in Downtown George Town offers a peaceful retreat. Relax in the Japanese garden, cool off in the outdoor pool, or stay fit at the gym. Free WiFi keeps you connected, and multilingual staff provide local recommendations.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • Pet friendly
  • Breakfast available
  • 24/7 front desk
  • Air conditioning

Room options

Available filters for rooms
Showing 20 of 20 rooms

View all photos for Executive Studio

Down comforters, in-room safe, individually decorated

Executive Studio

8.0 out of 10
Very good
(1 review)

Highlights

Individually furnished
Individually decorated
Air conditioning
Smart TV
Down duvet
Hair dryer
Bidet
Private bathroom
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Loft, 2 Bedrooms

Down comforters, in-room safe, individually decorated

Deluxe Loft, 2 Bedrooms

Highlights

Individually furnished
Individually decorated
Air conditioning
Smart TV
Down duvet
2 bedrooms
Hair dryer
Bidet
  • 88 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

View all photos for Deluxe Studio, 2 Twin Beds

Deluxe Studio, 2 Twin Beds | Down comforters, in-room safe, individually decorated

Deluxe Studio, 2 Twin Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Smart TV
Down duvet
Hair dryer
Bidet
Private bathroom
  • 21 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, Multiple Beds

Down comforters, in-room safe, individually decorated

Deluxe Room, Multiple Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Smart TV
Down duvet
Hair dryer
Bidet
Private bathroom
  • 29 sq m
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Studio

Deluxe Studio | Down comforters, in-room safe, individually decorated

Deluxe Studio

8.0 out of 10
Very good
(1 review)

Highlights

Individually furnished
Individually decorated
Air conditioning
Smart TV
Down duvet
Hair dryer
Bidet
Private bathroom
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Studio (with View)

Down comforters, in-room safe, individually decorated

Executive Studio (with View)

Highlights

Individually furnished
Individually decorated
Air conditioning
Smart TV
Down duvet
Hair dryer
Bidet
Private bathroom
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Bedrooms

Down comforters, in-room safe, individually decorated

Executive Room, 2 Bedrooms

Highlights

Individually furnished
Individually decorated
Air conditioning
Smart TV
Down duvet
2 bedrooms
Hair dryer
Bidet
  • 34 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

View all photos for Classic Studio

Down comforters, in-room safe, individually decorated

Classic Studio

Highlights

Individually furnished
Individually decorated
Air conditioning
Smart TV
Down duvet
Hair dryer
Bidet
Private bathroom
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Studio, 2 Twin Beds

Executive Studio, 2 Twin Beds | Down comforters, in-room safe, individually decorated

Executive Studio, 2 Twin Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Smart TV
Down duvet
Hair dryer
Bidet
Private bathroom
  • 26 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Studio, 2 Twin Beds

Down comforters, in-room safe, individually decorated

Studio, 2 Twin Beds

8.0 out of 10
Very good
(1 review)

Highlights

Individually furnished
Individually decorated
Air conditioning
Smart TV
Down duvet
Hair dryer
Bidet
Private bathroom
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Studio Twin

Down comforters, in-room safe, individually decorated

Studio Twin

  • Sleeps 2

View all photos for Executive Studio

Down comforters, in-room safe, individually decorated

Executive Studio

  • Sleeps 2

View all photos for Classic Studio

Shower, free toiletries, hair dryer, slippers

Classic Studio

  • Sleeps 2

View all photos for Executive Twin Studio

Shower, free toiletries, hair dryer, slippers

Executive Twin Studio

  • Sleeps 2

View all photos for Two-Bedroom Executive Room

Down comforters, in-room safe, individually decorated

Two-Bedroom Executive Room

  • Sleeps 4

View all photos for Studio Deluxe Twin At Block B

Down comforters, in-room safe, individually decorated

Studio Deluxe Twin At Block B

  • Sleeps 2

View all photos for Deluxe Room Double At Block B

Down comforters, in-room safe, individually decorated

Deluxe Room Double At Block B

  • Sleeps 4

View all photos for 2 Bedroom Deluxe Loft At Block B

Down comforters, in-room safe, individually decorated

2 Bedroom Deluxe Loft At Block B

  • Sleeps 4

View all photos for Studio Executive With View

Down comforters, in-room safe, individually decorated

Studio Executive With View

  • Sleeps 2

Studio Deluxe At Block B

  • Sleeps 2

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About the neighborhood

Map
No. 202 Lebuh Noordin, George Town, Penang, 10300

What's nearby

  • KOMTAR - 2 min walk - 0.1 miles
  • 1st Avenue Mall - 3 min walk - 0.2 miles
  • The Top at Komatar - 5 min walk - 0.3 miles
  • Chit Tiau Lor Ban San - 7 min walk - 0.4 miles
  • Georgetown UNESCO Historic Site - 12 min walk - 0.7 miles

Getting around

  • Penang Sentral - 26 min drive
  • Penang Intl. Airport (PEN) - 26 min drive

Restaurants

  • ‪Drunken Gelato - ‬2 min walk
  • ‪St. Giles Executive Lounge - ‬3 min walk
  • Starbright Coffee
  • ‪Gama Hawker Stalls - ‬2 min walk
  • ‪Sweetbar Cafe - ‬2 min walk

About this property

Citadines Connect Georgetown Penang

Upscale hotel near KOMTAR
Citadines Connect Georgetown Penang provides amenities like a garden and a gym. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool
  • Continental breakfast (surcharge), a free area shuttle, and bike rentals
  • Multilingual staff, a 24-hour front desk, and outdoor furniture
  • Smoke-free premises, coffee/tea in the lobby, and an elevator
Room features
All 143 individually furnished rooms offer perks such as laptop-friendly workspaces and air conditioning, as well as amenities like free WiFi and desk chairs.
Extra conveniences in all rooms include:
  • Bathrooms with showers and bidets
  • 50-inch Smart TVs with satellite channels
  • LED light bulbs, housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (MYR 9 per day)
  • Street parking available
  • Free area shuttle up to 2 km
  • Limited onsite parking

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: MYR 35 for adults and MYR 19.50 for children
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • Gym
  • Outdoor pool

Family friendly

  • Free area shuttle
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Multilingual staff

Outdoors

  • Garden
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (36 inch wide door)
  • Hardwood flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Built in 2022
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • Reusable cups
  • Smoking not allowed
  • Traditional architecture
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with cable/satellite channels

More

  • Air conditioning
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MYR 500 per accommodation, per night
2 total (up to 22 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately MYR 35 for adults and MYR 19.50 for children
  • Nearby parking fee: MYR 9 per day (66 ft away)
  • Pet fee: MYR 500 per accommodation, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and outdoor lighting

We should mention

Parking height restrictions apply

Property is also known as

Citadines Connect Georgetown Penang Hotel
Citadines Connect Georgetown Penang George Town
Citadines Connect Georgetown Penang Hotel George Town

Frequently asked questions

Does Citadines Connect Georgetown Penang have a pool?

Yes, this property has an outdoor pool.

Is Citadines Connect Georgetown Penang pet-friendly?

Yes, this hotel allows pets (limit 2 total) with a maximum weight of up to 22 lbs per pet. There's a fee of MYR 500 per accommodation, per night. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Limited spots are available.

What time is check-in at Citadines Connect Georgetown Penang?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Citadines Connect Georgetown Penang?

Check-out is at noon.

Where is Citadines Connect Georgetown Penang located?

Located in Downtown George Town, this hotel is steps from Hin Bus Depot Art Centre and KOMTAR. 1st Avenue Mall and Prangin Mall are also within 10 minutes.

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Reviews

Citadines Connect Georgetown Penang Reviews

8.6

Excellent

9.0

Cleanliness

8.8

Amenities

9.4

Staff & service

8.6

Eco-friendliness

8.8

Property conditions & facilities
Rating 10 - Excellent. 40 out of 79 reviews
Rating 8 - Good. 25 out of 79 reviews
Rating 6 - Okay. 9 out of 79 reviews
Rating 4 - Poor. 3 out of 79 reviews
Rating 2 - Terrible. 2 out of 79 reviews

Reviews

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so friendly and attentive and helpful. They made my time in Penang that much more enjoyable. It is also a very comfortable hotel. The location is right in the center of all the attractions I wanted to see. 10/10 would come here again!
Stayed 3 nights in Oct 2025

8/10 Good

Joanna Chung Yan

Liked: Cleanliness, amenities, property conditions & facilities
Great central location, close to many famous eateries, walking distance (10-15min) to the famous mural streets, and only steps away from two grocery stores for souvenirs. Friendly staff and room is fairly clean. My only small complaint is the room and its bathroom are quite small, no counter space for toiletries and not enough hooks in the bathroom to hang towels and clothes.
Stayed 2 nights in Oct 2025

10/10 Excellent

Serina

Liked: Cleanliness, room comfort, communication
very pleasant stay , will be back again
Stayed 3 nights in Aug 2024

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I would recommend this hotel

Great location, breakfast is average but good enough to start the day. Photos of the swimming pool can be deceiving as the pool is in the shade during the afternoon
Stayed 5 nights in Feb 2025

10/10 Excellent

Jia Yuan Janet

Liked: Cleanliness, amenities, property conditions & facilities, communication
Decent size, clean and has nearby mall. Many food options.
Stayed 2 nights in Aug 2024

6/10 Okay

Man Wai

Liked: Cleanliness, communication
So far so good
Stayed 1 night in Jan 2025

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort, communication

Close to good food.

A very small room. Space is very limited. The shower water pressure and the temp were inadequate. A thumb up is the good location to good food, the room cleanliness and the hotel provides free filtered water for drinking.
Stayed 4 nights in Oct 2024

8/10 Good

Shi Hua

Liked: Cleanliness, amenities, property conditions & facilities, communication
Soundproofing could be better. Toilet sewage might require some proper cleaning as water was stuck for quite some time after shower
Stayed 1 night in Apr 2023

6/10 Okay

CHANGYONG

Liked: Cleanliness, property conditions & facilities
The check in was easy and fast. The staff was friendly and welcoming. Only thing to improve is to ensure to brief the guest on the facilities like where is the pools and gym and also the free coffee. We were not told of these until we went to found out. Location is quite awkward. A little off from the many good foods (Kimberley street and Penang street). But overall still reachable. The plus point is there is a good local biscuits shop around and a supermarket nearby. Hin Bus depot is also within walking distance. The lighting at the pool can be improve. Quite dark at night. The Aircon in the room was not really controllable. We tried to set it at 25°C but after awhile, it automatically jumps back to default setting. Overall renovation is modern and cozy. Gives a nice welcoming feeling at the lobby.
Stayed 3 nights in Aug 2023

10/10 Excellent

Kim hue

Na
Stayed 4 nights in Sep 2025

10/10 Excellent

Serina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient walking distance to restaurants and food markets and shopping mall
Stayed 4 nights in Aug 2025

10/10 Excellent

HRH Princess

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay at Citadines Connect in Penang. It was very clean, super comfortable bed & a very convenient location to explore Penang.
Stayed 4 nights in Jul 2025

10/10 Excellent

Henrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Value for money

Clean, well-located and well-functioning hotel. Would go here if you plan to spend time outside the hotel - would go elsewhere if you have planned for more time in the hotel.
Stayed 1 night in Jul 2025

10/10 Excellent

Harvinder

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel with a good location.
Stayed 10 nights in May 2025

6/10 Okay

Jae Shin

Liked: Cleanliness, staff & service, room comfort
.
Stayed 4 nights in Apr 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenience at the door step

Centrally located and a short walk to Komtar and rest of the attractions. Unfortunately the swimming pool was CLOSED due to pump failure.
Stayed 2 nights in May 2025

10/10 Excellent

Chi Hwa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and modern hotel in the middle of Georgetown. Breakfast area very comfortable, with good selection of breakfast menu. Provision of fruits is somewhat limited though. Very helpful staff.
Stayed 4 nights in Feb 2025

8/10 Good

RYOTA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Basically everything is good. Only thing is that neighbors voice can hear loudly from rooms in the vicinity and corridor. Staff are nice..
Stayed 2 nights in Feb 2025

8/10 Good

Vasily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very polite staff, quick check in and check out procedure. Small parking behind hotel, we were lucky to take last lot available. Overall good place to stay, second time staying there already.
Stayed 2 nights in Feb 2025

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
얼리체크인을 해주시고 직원들이 친절하고 제공해주는 커피가 맛있어서 2점을 드리기는 했으나 1점을 주고 싶었습니다. 변기의 앉는 부분에 소변이 튄 것이 여러군데 그대로 있고(수많은 숙소에 묵어 봤지만 처음 겪었 습니다) 샤워기에 뾰족한 부분이 있어 약간 위험해보였습니다. 복도에 공기청정기가 있는데 그 소리가 너무 커서 객실에서 잠잘 때 방해가 되었습니다. 급하게 예약하긴 했지만 10만원이 넘는 금액을 지불하고 묵기엔 너무 아까웠습니다.
Stayed 1 night in Jan 2025

6/10 Okay

MASAHIRO

隣の部屋のシャワーの音が聞こえる
Stayed 3 nights in Dec 2024

10/10 Excellent

Mary

Liked: Cleanliness, room comfort, communication
Great location!
Stayed 7 nights in Aug 2024

6/10 Okay

Glen

Disliked: Communication

Average stay

It was an average stay - reception staff could have been a bit more friendly! Doorman and housekeeping staff were great. Amenities in the room could be improved - it would be nice to have had some water waiting for me in the room when I arrived. Instead I had to go into the corridor and fill up a jug for myself. Also no iron or ironing board, which was frustrating. I think the biggest issue I had was the breakfast - probably the worst breakfast I have ever had at a hotel. Chaotic, terrible quality of food. Thankfully I had added breakfast on to my booking when I arrived - so after the first morning I requested a refund for the remaining days. It was truly a terrible breakfast - I’d really recommend they improve this!
Stayed 4 nights in Dec 2024

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities, communication
Good location. Major bus hub (Komtar) nearby. GAMA center right outside. Complementary espresso (machine). Large room (2nd floor). Water refill & microwave on each floor. Work friendly.
Stayed 7 nights in Nov 2024

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort, communication
Ottimo hotel
Stayed 1 night in Aug 2024

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